I want to preface by saying I have never written a review for a product on Amazon. Having said that I felt compelled to review this particular product after an incredibly positive interaction I had with AVLT.
I purchased this set of monitor arms due to the fact that my desk is relatively small, as is the space I have to work with while at my computer. I currently have two monitors, a 34" Samsung 2K monitor for gaming, and a 32" Samsung 1080p monitor. After purchasing this product and assembling it, I realized my 2nd monitor (32") was a few years too old and the bracket adapter for the monitor arm didn't fit. That was fine, as at least I had some extra space to work with until I got myself a new monitor to use with the other monitor arm. Fast forward several months and I finally had the monitor I needed - only to find out that I had lost or misplaced the additional bracket. So now I had 3 monitors and even less space to work with. After a lengthy search for a sufficient replacement part, I finally reached out to AVLT in desperation regarding this missing bracket. My query was answered by an employee named "George" the very same day, and within 48 hours I was able to secure the replacement bracket which is currently en route to my house from Taiwan. Alongside the headache of not being able to properly mount the monitors I had on hand, I start working from home this coming week, and my wife is currently 33 weeks pregnant. Needless to say, the ease with which I was able to negotiate this minor, yet irritating problem I was dealing with has helped me more than any Amazon review can ever repay. The help I received from George was simply outstanding, and I hope he receives the recognition he deserves from the company he works for. Sometimes even little things like a quick response can help people more than you realize. Thank you, George and AVLT!
Oh, and the monitor arms are great. They're sturdy (metal not plastic), firmly clamp to my desk, and are easily adjustable. As stated in some previous reviews, there is a bit of clearance needed behind your desk in order for these monitor arms to move about, but that's a minor inconvenience at worst. I recommend them, and the fact that the company is there to help should anything go awry is extremely helpful in a world where the emphasis on this seems to be fading away. If I ever need a product similar to this one, or know anyone who does, I will recommend AVLT products specifically based on the customer service I received (the product is awesome too).
Thanks again, George!
- Joel
| Brand Name | AVLT |
|---|---|
| Item Weight | 20.3 pounds |
| Product Dimensions | 4.33 x 44.41 x 23.03 inches |
| Country of Origin | China |
| Item model number | AVLT-DM41-1 |
| Color Name | Black-Mount |
