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Electrolux EFLS627UTT 27 Inch Front Load Washer with 4.4 cu. ft. Capacity, in Titanium

3.2 3.2 out of 5 stars 28 ratings
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Brand Electrolux
Capacity 4.4 Cubic Feet
Access Location Front Load
Color Titanium
Controls Type Push Button
Maximum Rotational Speed 1200 RPM
Standard Cycles 9
Human Interface Input Buttons
Display Type LED

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Electrolux EFLS627UTT 27 Inch Front Load Washer with 4.4 cu. ft. Capacity, in Titanium

Electrolux EFLS627UTT 27 Inch Front Load Washer with 4.4 cu. ft. Capacity, in Titanium

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Customer reviews

3.2 out of 5 stars
3.2 out of 5
28 global ratings
DO NOT PURCHASE WHITE GLOVE SERVICE - NOT WORTH IT
1 Star
DO NOT PURCHASE WHITE GLOVE SERVICE - NOT WORTH IT
DO NOT GET THE WHIT GLOVE SERVICE - NOT WORTH IT! Ordered washer with White Glove delivery service. Installers did not want to remove old washer as the hoses had not been disconnected and it was on a pedal stool. Being a senior citizen, I have no ability to move to disconnect or lift off of pedal stool. They finally obliged and removed old washer. Brought in new washer, set on pedal stool and left with my hoses and left the new box sitting in the driveway. I had to go to Lowe’s to purchase new hoses and call a service person to hook up the new washer. Still waiting to run the 1st load. DO NOT GRT THE WHITE GLOVE SERVICE - NOT WORTH IT.
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Top reviews from the United States

The McCarty’s
5.0 out of 5 stars It’s so easy to use!
Reviewed in the United States on September 29, 2019
Verified Purchase
I love Electrolux!!! When my original washer stopped working, i looked at the bigger stores to buy this again. No one carries it. So i found it here. I love my electolux. The door to get the clothes in is wider then the other front loader doors. It’s quiet when dining and cleans my clothes so well.
8 people found this helpful
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Helen Kendall-Frank
1.0 out of 5 stars DO NOT PURCHASE WHITE GLOVE SERVICE - NOT WORTH IT
Reviewed in the United States on May 5, 2021
Verified Purchase
DO NOT GET THE WHIT GLOVE SERVICE - NOT WORTH IT! Ordered washer with White Glove delivery service. Installers did not want to remove old washer as the hoses had not been disconnected and it was on a pedal stool. Being a senior citizen, I have no ability to move to disconnect or lift off of pedal stool. They finally obliged and removed old washer. Brought in new washer, set on pedal stool and left with my hoses and left the new box sitting in the driveway. I had to go to Lowe’s to purchase new hoses and call a service person to hook up the new washer. Still waiting to run the 1st load. DO NOT GRT THE WHITE GLOVE SERVICE - NOT WORTH IT.
Customer image
Helen Kendall-Frank
1.0 out of 5 stars DO NOT PURCHASE WHITE GLOVE SERVICE - NOT WORTH IT
Reviewed in the United States on May 5, 2021
DO NOT GET THE WHIT GLOVE SERVICE - NOT WORTH IT! Ordered washer with White Glove delivery service. Installers did not want to remove old washer as the hoses had not been disconnected and it was on a pedal stool. Being a senior citizen, I have no ability to move to disconnect or lift off of pedal stool. They finally obliged and removed old washer. Brought in new washer, set on pedal stool and left with my hoses and left the new box sitting in the driveway. I had to go to Lowe’s to purchase new hoses and call a service person to hook up the new washer. Still waiting to run the 1st load. DO NOT GRT THE WHITE GLOVE SERVICE - NOT WORTH IT.
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17 people found this helpful
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Cynthia Hannah
5.0 out of 5 stars Best we have ever had
Reviewed in the United States on December 13, 2020
This washer is fabulous. Best stain removal we have ever had. Highly recommend.
One person found this helpful
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J. W.
2.0 out of 5 stars Poor Quality, Poor Customer Service
Reviewed in the United States on January 19, 2022
We purchased this washer less than 3 years ago and the motor has already burned out. We have a warranty but it is taking a very long time to get fixed. They can't order the right parts and it takes weeks to come out to the house. Now customer service isn't even answering. After 20 minutes on hold they just hang up on us. We should not have to live without a washing machine for over a month.
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Stan
3.0 out of 5 stars Here is my anecdotal experience with Electrolux front load washers
Reviewed in the United States on April 12, 2021
I spent a day and a half trying to fix my 6-year-old Electrolux model EIFLS60JIW1 which we inherited with our new home 3 months ago. To summarize quickly, I am now in the market for a new washer because I was unable to fix it and may have hastened its demise. So if you are curious, continue reading for details.

Also, let me say I think getting 6 years of this unit seems ok but I googled around to try to get a sense of how long these units should last and came up with estimates between 10-14 years, but to be fair I think in my case I probably went about the repair wrong in the end and this is one of those regrettable times where I may have actually caused my unit's demise too which is why I am conflicted about how many stars to give. Also, since they no longer make this version I am listing it with the new models above, not so much to warn other consumers like me but maybe to just inform everyone of my anecdotal experience. Besides, from what I can tell looking around on the internet, the Electrolux brand seems to still be highly rated or at least advertised strategically very well because I am no longer sure what to make of all of those "consumer report" websites which seem more and more biased lately after you google, "best front load washer to buy."

Ok so back to focusing on the washer; so it was apparently purchased by the previous owners in July 2015 and appears to have worked fine until now as far as I can tell basically for 6 years. I noticed there was a very small pool of water under and in front of it over the past few days doing 1-2 loads per day. On closer inspection, I saw the door seal had a small part missing portion of rubber where the glass door presses into, spanning about 2 inches in the lower-left portion of the seal so ordered the part from Amazon and replaced it (more on that later). What really prompted us to act was after the small leak got bigger and I noticed at the same time the clothes were still soaked at the end of a cycle. After watching a full 14 min rinse spin cycle finally determined that the thing was not agitating or spinning at all but towards the end of the cycle could hear the motor kick on and sounded like it turning at full speed but still not spinning. Using a very helpful, I have to admit set of videos from repair clinic and appliance parts.com on youtube as a guide, I took back panel off and saw belt had fallen off. After inspecting the belt for cracks I decided to re-install the belt back onto the rotor wheel (mistake perhaps?..should have ordered a new belt, and wheel probably) which was finally feasible after attaching a zip tie to hold a portion of the belt onto the wheel and stretching the rest on. Of note, the wheel itself was also wobbling so found the bolt had loosened and assumed this was responsible for belt eventually falling off in the first place. After tightening the bolt, put back panel on and it worked great again for 4-5 loads then the same problem occured again.

As an aside, while working on this portion of the washer, the door boot seal also came in the mail so I also took off the old rubber seal and reinstalled the new seal. To my disappointment, it still seemed to leak even with the new seal. I do not know if this was due to a defective seal or leaking from a different portion of the washer underneath (related to the stuff going on in the back) where I can't see but I did a double-take and re-inspected my installation for what its worth to confirm that the seal and springs holding it on appeared snug. Anyway, for this reason, I am recusing myself from writing a review on the boot seal since I am not sure on the cause of the leak.

Fast-forwarding backs up to the back of the washer with the belt falling off. So reading online the most common causes seemed to be worn chewed-up belts, a loose wheel (despite re-tightening), or bearings going within the tub itself. I found the wheel itself was loose again and this time there was a lot more black powder-rubber dust stuff all over the back of the tub. Looked like the belt had been rubbing against the back of the plastic tub and the metal wheel itself had actually cut deeply and completely through the tub like a blade near the top portions of the tub. There was now evidence of water dripping out of where the cuts were and pooling in the tray in the back of the washer! I think in retrospect, I should have probably tried to replace the wheel itself and the belt too because thinking back, the wheel was difficult to wrench back on, and even after tightening there was ever so slight bit of play where the wheel attached to the nut.

In conclusion, I like to do my own repairs when there is time to learn more and tinker, and admittedly I sometimes struggle with "repair guy trust issues" (my own demons I am working through), but looking back this was a "penny-wise" move on my part not getting an appliance professional in to do the repair because now the cost of fixing this will approach just replacing the unit.

Also, I want to apologize to the Michigan-based repair clinic and appliance parts .com. I used their youtube videos to do the repairs which were excellent. I thought about it and SHOULD have bought the parts from them as well and not gotten cheap and got the less expensive part from Amazon (97$ vs 140 + 27 one day ship). My laziness is why Amazon is getting too powerful so maybe need to suck it up and pay a little more to support other US companies more often. Again though I have a tough time when I can click once vs type in my address... find credit card... enter card number each time there is a new website but Karma has burned me this time for sure in this case.
4 people found this helpful
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Kristin Gallagher
1.0 out of 5 stars Late and Damaged
Reviewed in the United States on April 9, 2021
Verified Purchase
We got our washer 3 weeks late and it has a big dent, the detergent door doesn't shut properly and the washer door doesn't shut and needs a new strike plate.
7 people found this helpful
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Andy
1.0 out of 5 stars DO NOT BUY
Reviewed in the United States on August 13, 2019
Verified Purchase
Brand new unit and it's got a faulty inlet valve. Such a bad unit. Do not buy this make or model!
27 people found this helpful
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Corey Jansen
3.0 out of 5 stars Gross liner despite regular cleaning.
Reviewed in the United States on October 13, 2020
Liner disgusting even after doing regular Afresh and tub cleaning. Cost about $300 to replace but tech said it would just get this way again. 🤢🤮. Even used pipe cleaners and wipes but it wouldn’t touch places you can’t physically get to. Bought washer about 2 1/2 years ago.
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Corey Jansen
3.0 out of 5 stars Gross liner despite regular cleaning.
Reviewed in the United States on October 13, 2020
Liner disgusting even after doing regular Afresh and tub cleaning. Cost about $300 to replace but tech said it would just get this way again. 🤢🤮. Even used pipe cleaners and wipes but it wouldn’t touch places you can’t physically get to. Bought washer about 2 1/2 years ago.
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6 people found this helpful
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