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SimpliSafe 12 Piece Wireless Home Security System w/HD Camera - Optional 24/7 Professional Monitoring - No Contract - Compatible with Alexa and Google Assistant, White

4.5 4.5 out of 5 stars 1,204 ratings

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Security System

Purchase options and add-ons

Brand SimpliSafe
Model Name 12 Piece Wireless Home Security System
Connectivity Technology Wireless
Special Feature Motion Sensor, Night Vision, HD Resolution, 2 Way Audio, Motion Sensor, Image Sensor

About this item

  • Simple to set up. Seriously secure. Get ready to protect right out of the box. Just plug in the Base Station and camera, place your sensors, and start protecting your home. No wiring or drilling required. The SimpliSafe App will walk you through the details, or contact SimpliSafe directly for professional installation.
  • 1 FREE Month of 24/7 professional monitoring with Fast Protect Technology for fast police response - With optional monitoring services, our agents keep watch even when you can't, ready to instantly alert emergency responders. Starting at 66c/day with no long-term contracts or hidden fees. (SimpliSafe products and professional monitoring services are only offered for sale and supported in the US)
  • Complete control of your system with the SimpliSafe App - Arm, disarm and protect anytime, anywhere.
  • See what's happening inside - The SimpliCam Wired Indoor Security Camera lets you see what’s happening at home anytime from your phone, tablet or computer, and it comes with a built-in stainless steel shutter for complete control over your privacy.
  • Faster police response - When you enable video verification on your SimpliSafe cameras, our professional monitoring agents can use eyewitness evidence to verify a break-in which can mean priority dispatch for faster police response. (Requires Fast Protect Monitoring plan)
  • Protection for entry points - Entry Sensors protect windows, doors, and cabinets and alert you when someone tries to enter. Customizable and can send Secret Alerts so you are quietly alerted if someone accesses private areas, without sounding an alarm.
  • Blanket a whole room - Motion sensors detect motion within 35 feet, have a 90 degree field of view and get along great with pets under 60lbs. Perfect for full room coverage when placed in a corner.

Customer ratings by feature

Easy to install
4.4 4.4
Motion detection
4.3 4.3
Tech Support
4.0 4.0

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$399.99
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$49.99
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$169.99
Get it as soon as Monday, Mar 25
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Sold by SimpliSafe Inc. and ships from Amazon Fulfillment.
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Technical Details

Additional Information

Warranty & Support

Amazon.com Return Policy:Amazon.com Voluntary 30-Day Return Guarantee: You can return many items you have purchased within 30 days following delivery of the item to you. Our Voluntary 30-Day Return Guarantee does not affect your legal right of withdrawal in any way. You can find out more about the exceptions and conditions here.
Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

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SimpliSafe 12 Piece Wireless Home Security System w/HD Camera - Optional 24/7 Professional Monitoring - No Contract - Compatible with Alexa and Google Assistant, White


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From the manufacturer

advanced security, whole home protection
SimpliSafe, 12 piece, system, starter, base station, keypad, motion sensor, entry sensor, key fob,
12pc system
SimpliSafe, home security, system, professional monitoring, DIY, install, safety, protection, kit
smart home compatible
Fast emergency response when you need help.

Simplisafe Systems Comparison Chart

SimpliSafe, home security, system, professional monitoring, DIY, install, safety, protection, kit

SimpliSafe 12 Pc. System

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SimpliSafe 5 Pc. System

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SimpliSafe 7 Pc. System

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SimpliSafe 8 Pc. System

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SimpliSafe 9 Pc. System

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SimpliSafe 10 Pc. System

Customer Reviews
4.5 out of 5 stars
1,204
4.5 out of 5 stars
1,055
4.1 out of 5 stars
455
4.6 out of 5 stars
2,173
4.4 out of 5 stars
1,751
4.3 out of 5 stars
515
Wireless
Mobile App
24 Hr Backup Battery
1 Free Month Monitoring Incl.
Wired Indoor Camera
1 0 0 0 1 1
Wireless Outdoor Camera
0 0 2 0 0 0
Size Of Home
Single & Multi-family home Condo, Apartment Single & Multi-family home Condo, Single family Single & Multi-family home Single & Multi-family home
Compatible with Alexa
Compatible w/ Google Assistant

Product guides and documents

Looking for specific info?

Product Description

SimpliSafe delivers advanced security solutions that put you, your home, and your safety first. With optional professional monitoring powered by Fast Protect™ Technology, SimpliSafe combines innovative hardware with advanced AI and real people — for 24/7 professional monitoring that delivers fast emergency response when you need it most. The award-winning SimpliSafe system is effective, intuitive, and affordable – so that home can be safe and secure for everyone. You can protect every inch of your home. SimpliSafe has sensors for every room, window and door. HD security cameras for inside and out. Smarter ways to detect motion that alert you only when a threat is real. Hazard sensors that detect floods, and other threats to your home. Powerful sirens that can help stop intruders in their tracks. And, it’s backed by optional 24/7 professional monitoring—experts who are ready to dispatch emergency help immediately. That’s the unmatched combination that separates SimpliSafe Home Security from the others. Our bundles are designed from the start to be effective yet affordable. And with no long-term contracts or hidden fees.

This 12-piece bundle provides 24/7 security with a smash-safe Keypad that is soft to touch, easy to use during the day and night, and is wireless. The Base Station is the brains of the system and includes a battery backup that lasts up to 24 hours and a 95dB siren. Entry Sensors (5 total) protect your doors, windows, and cabinets and are designed to blend into the background. Motion Sensors (2 total) are designed for human detection, not pet detection. The Key Fob lets you arm and disarm your system with the press of a button. Panic Button will sound the alarm with one touch and is customizable to send audible, silent alarms and medical alerts. And the Indoor Security Camera gives you crystal clear 1080p HD video as well as a 120° field of view day and night. Advanced home security, whole home protection. There's no safe like SimpliSafe.

Important information

Wattage

7 watts

Customer reviews

4.5 out of 5 stars
4.5 out of 5
1,204 global ratings

Customers say

Customers like the ease of installation and value of the security camera. For example, they mention it's easy to set up and use, and the components have not been difficult. They appreciate the reasonable monitoring cost and the options it provides. That said, some complain about the alarm and connectivity. Opinions are mixed on quality, motion detection, and compatibility.

AI-generated from the text of customer reviews

93 customers mention83 positive10 negative

Customers like the ease of installation of the security camera. For example, they say it's a plug-and-play type installation, and the components have not been difficult to set up. That said, some say it is convenient.

"I felt the system was easy to setup and get running...." Read more

"Quality, Easy to install. Works. what else needs to be said" Read more

"Super simple to install. The only issue is the camera connecting to a dual-band router...." Read more

"...Setting up the system is not hard, but it is not simple, nor intuitive...." Read more

19 customers mention16 positive3 negative

Customers like the value of the security camera. They mention that it's affordable, easy to install, and well worth the monthly charge. Some say that the camera is a bit pricey but reasonable. Overall, customers are happy with their purchase and recommend it to others.

"...I’ve only had this system for a week but I got it at a good price so I’m happy with the system, even with its limitations – so far...." Read more

"...The monitoring is a third the price and no contract makes it worth the price alone. Simply put, buy a SimpliSafe alarm!" Read more

"This was really affordable and easy to do with a few extra entry sensors purchased for my 3 bedroom 3 bathroom home...." Read more

"...Love that you can add on more things. Can budget your purchases over time. I am very happy with this purchase ☺️" Read more

7 customers mention7 positive0 negative

Customers like the options with the security camera. For example, they mention it comes with a lot of add-on options to customize the best setup, and the cell phone controls that allow them to customize features, such as motion detector. Customers also appreciate the system's ease of setup and the ability to add more sensors and cameras.

"Excellent, easy system. Has lots of accessories that can be added to the initial system and it’s very easy to use...." Read more

"...I especially like the cell phone controls that allow you to customize the features, such as motion detector sensitivity .... i was able to make it..." Read more

"...Love that you can add on more things. Can budget your purchases over time. I am very happy with this purchase ☺️" Read more

"...Very easy to install, lot of add on options to customize the best setup that fits your needs, very simple to use...." Read more

80 customers mention54 positive26 negative

Customers are mixed about the quality of the security camera. Some mention it's a great system overall, easy to install and use, and has no problems at all. However, others say that it'd be better off with a different product. They mention that the siren is weak, the hardware fails, and the app has glitches.

"...All in all, great product, feels solid in your hands, the App is excellent, and the siren I added was shockingly loud...." Read more

"Quality, Easy to install. Works. what else needs to be said" Read more

"...Without the WiFi connection, your SimpliSafe camera will not work. And if you have a weak WiFi system, your camera may not work, either...." Read more

"Great system overall! Easy to install and use. Love it!" Read more

19 customers mention11 positive8 negative

Customers are mixed about the motion detection of the security camera. Some mention that it's awesome, the sensors work well, and the door alarms respond immediately. However, others say that without the adjustment, the motion sensors appeared to not work, the shutters didn't work, and there were not enough sensors.

"...I've had this system for about 2 years now. The wait time for help has completely improved...." Read more

"...The motion sensors needed to be opened and adjusted during my install. Without the adjustment, the motion sensors appeared to not work...." Read more

"...I so far have not had any issues with the sensors, falling off or false alarms. Then again, I have only had it for about a month...." Read more

"...I had the entire system installed monitored and running smoothly in less than an hour." Read more

8 customers mention5 positive3 negative

Customers are mixed about the compatibility of the security camera. Some mention that they love the app on their phone, and the integration to their mobile device was excellent. However, others say that the app is not compatible with Apple iPhone, the phone app completely out of sync, and has glitchy issues.

"...All in all, great product, feels solid in your hands, the App is excellent, and the siren I added was shockingly loud...." Read more

"...not arm or disarm the system using my phone as the app is not compatible with Apple iPhone …..." Read more

"This system was very easy to set up too no time at all. All controlled through the app...." Read more

"...I feel much safer at home, especially since I live alone. Love the app on my phone so I can literally see what’s happening in my home even from work...." Read more

14 customers mention3 positive11 negative

Customers are dissatisfied with the alarm of the security camera. They mention that it keeps talking about an alarm siren, but theirs didn't have one. They also say that the alarm is very weak, has had multiple false alarms, and the base station babbles away without provocation. Customers also mention that they can't use this with an echo show.

"...could walk right in front of the sensor within about 3 feet and it wouldn't alarm...." Read more

"It’s a joke, not serious system, the siren so weak, if I’m in my bedroom in my 2 bed 2 Beth apartment and the alarm goes on I would not hear the..." Read more

"Customer service is poor. My alarm was blaring upon return home...." Read more

"...feels solid in your hands, the App is excellent, and the siren I added was shockingly loud. Only thing left for me to learn is the battery life...." Read more

10 customers mention0 positive10 negative

Customers are dissatisfied with the connectivity of the security camera. They mention that the system could not connect, the camera wouldn't connect to their WiFi, and the app didn't work to connect it. Some say that the camera won't automatically reconnect if the Wi-Fi goes down. Overall, some customers find the system difficult to set up and maintain.

"...IDs and use the 2.4 GHz with the security system, or the camera won't be able to connect at all...." Read more

"...It has to connect to 2.4ghz WIFI, which I have, but this system won't recognize mine...." Read more

"...With the first one I ordered from Amazon the keypad would not connect to the base no matter how many times I followed tech advice on the “chat”..." Read more

"...I was unable to set up the camera, it would not connect to my wifi and even if it did, how the heck are you suppose to view it since the app does..." Read more

Privacy Issue!  Camera records you when you disarm the system!
4 Stars
Privacy Issue! Camera records you when you disarm the system!
EDIT: Rating upgraded to 4 stars for good technical support.We were willing to install an indoor camera ONLY because their description states that the camera "...comes with a built-in stainless steel shutter for complete control over privacy. " That is not true! I disarmed the system (Home mode to Off) and saw in the app that the indoor camera recorded me at the keypad, then crossing the room. IT RECORDED ME WHILE THE SYSTEM WAS SUPPOSEDLY OFF, WHEN THE STAINLESS STEEL SHUTTER WAS SUPPOSED TO BE ENGAGED! The shutter is supposed to be Closed in Home mode and when it's Off.I called their Tech Support and long story short, they said that their indoor camera will record when the user disarms the system, "Just to see who turned the system off." They said that "Only the user, not the monitoring service, can see those recordings." So they say. We didn't see any disclosures about that.I did a low-tech update -- I now cover the camera with a plastic cannister while we're at home -- see the pictures. Just need to remember to remove it when we go out.We decided to keep the system. It's the only user-installable system we found that had US-based tech support. And they're pretty good. Tech Support did send us a replacement window sensor when one of the sensors kept reporting "Low Battery" even after we replaced the battery.By the way, if your router combines 2.4 and 5 GHz speeds on one network ID, you will need to change your network settings to separate those 2 speeds into two different network IDs and use the 2.4 GHz with the security system, or the camera won't be able to connect at all.Also, if you want to install the SimpliSafe doorbell, make sure your transformer can supply 24VAC at 0.6 Amps (600 milliamps), which is the rating stamped on the back of the doorbell cam. Some of the transformers sold on Amazon only supply 300 mA of power.
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Reviewed in the United States on December 7, 2023
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9 people found this helpful
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Reviewed in the United States on January 14, 2024
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Reviewed in the United States on February 16, 2024
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Reviewed in the United States on July 12, 2023
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Alejandro Montemayor
4.0 out of 5 stars Funciona en Mexico, Pero...
Reviewed in Mexico on August 3, 2023
Pattern Name: Security SystemVerified Purchase
One person found this helpful
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Jorge Valverde Franco
1.0 out of 5 stars pesimo soporte tecnico para mexico
Reviewed in Mexico on December 5, 2020
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11 people found this helpful
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Bob
1.0 out of 5 stars Very poor. No app available in Australian App Store -
Reviewed in Australia on December 7, 2020
Pattern Name: Security SystemVerified Purchase
33 people found this helpful
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