Samsung - Family Hub 27.7 Cu. Ft. 4-Door French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
This item is no longer available in new condition.
See similar items below.
Description
Features
FlexZone drawer
A flexible storage drawer with four different temperature settings and an adjustable Smart Divider to stay organized.
Metal cooling
The stainless steel paneling helps maintain consistent temperature throughout the refrigerator.
Twin Cooling Plus®
Near-commercial grade humidity levels, helps prevent spoiling and freezer burn.
Ice Max
Large capacity, stores up to 4.2 lbs. of ice.
Fingerprint resistant finish
A special finish to reduce smudges and minimize cleaning.
Wi-Fi and Bixby enabled
Use your smartphone to control the temperature and monitor your refrigerator remotely.
Adjustable shelves
Adjustable shelves go from standard to slide-in or flip-up, to store tall items with ease.
High-efficiency LED lighting
LED lighting designed to beautifully light up the interior of your fridge so you're able to quickly spot what you want.
ENERGY STAR® Certified
Eco-friendly and energy-efficient.
Food
See inside your refrigerator from anywhere, with 3 built-in cameras.
Family
Create your custom home screen with Family Board, by adding personalized pictures, stickers and handwritten notes.
Fun
Stream your favorite music service directly on your Family Hub screen.
Your home
Access your smart devices and Samsung appliances from your Family Hub screen; set lights, hear and speak to someone at your front door, monitor your baby's room and receive laundry end of cycle notifications.
Bixby Voice 2.0
Intelligent voice assistant allows hands free navigation and recognizes user's voice in order to provide a personalized experience.
Access your smart device
Mirror your Samsung TV or Samsung phone and answer calls hands free directly from your Family Hub.
Organize your food
Create and share shopping lists, plan meals based on the food inside your refrigerator and automatically set expiration dates.
Stay connected
Send photos and notes to your Family Hub from your mobile device.
Order food from Grubhub
Order your favorite food from Grubhub right from your Family Hub screen.
Customize your screen saver
Customize your screen saver with a picture slide show, weather and animations.
Manage your family's calendars
View and manage your family's calendars and events right from your Family Hub screen.
What's Included
Samsung 27.7 Cu. Ft. 4-Door French Door Refrigerator
Owner's manual
Water filter
Manuals & Guides
Warranty Manual
Product Datasheet/Brochure (PDF)
User Manual (PDF)
Key Specs
- Voice Assistant Built-inBixby, Amazon Alexa
- Product Height70 inches
- Product Width35 3/4 inches
- Height To Top Of Refrigerator (Without Hinges)68 7/8 inches
- Height To Top Of Door Hinge70 inches
- Depth Without Handle34 inches
- Depth With Handle36 1/2 inches
- Total Capacity27.7 cubic feet
- Refrigerator StyleFrench Door
- Lighting TypeLED
- Ice MakerYes
- App CompatibleYes
- Works WithSmartThings, Bixby, Amazon Alexa
- Color FinishBlack stainless steel
General
- Product NameFamily Hub 27.7 Cu. Ft. 4-Door French Door Fingerprint Resistant Refrigerator
- BrandSamsung
- Model NumberRF28R7551SG
- ColorBlack Stainless Steel
- Color FinishBlack stainless steel
Compatibility
- Voice Assistant Built-inBixby, Amazon Alexa
- App CompatibleYes
- Works WithSmartThings, Bixby, Amazon Alexa
Dimension
- Product Height70 inches
- Product Width35 3/4 inches
- Product Depth36 1/2 inches
- Height To Top Of Refrigerator (Without Hinges)68 7/8 inches
- Height To Top Of Door Hinge70 inches
- Standardized Width36 inches
- Counter DepthNo
- Depth Without Handle34 inches
- Depth With Handle36 1/2 inches
- Depth Without Door29 1/2 inches
- Depth With Door 90 Degrees Open48 1/4 inches
- Product Weight346 pounds
Capacity
- Total Capacity27.7 cubic feet
- Refrigerator Capacity15.6 cubic feet
- Freezer Capacity8.3 cubic feet
- Convertible Temperature Zone Capacity3.8 cubic feet
Performance
- Minimum Operating Temperature38 degrees fahrenheit
- Maximum Operating Temperature110 degrees fahrenheit
Features
- ConfigurationFreestanding
- Panel ReadyNo
- Refrigerator StyleFrench Door
- Fingerprint ResistantYes
- Convertible Temperature ZoneYes
- Convertible Temperature Zone Range29°F - 42°F
- Convertible Temperature Zone LocationMiddle
- Garage ReadyYes
- Door-Open AlarmYes
- Temperature Control TypeTouchpad
- Defrost TypeAutomatic
- Hinge SettingFixed left, Fixed right
- Lighting TypeLED
- Wireless ConnectivityWi-Fi
Ice and Water
- Ice MakerYes
- Ice Maker Location(s)Refrigerator
- Daily Ice Production10 pounds
- Ice and Water DispenserIce and water
- Ice and Water Dispenser LocationExternal
- Dispensed Water TypeCold Water
- Dispenser FeaturesDispenser light
Storage
- Number of External Doors/Drawers4
- Number of Refrigerator Shelves3
- Refrigerator Shelf StyleAdjustable, Fixed, Removable
- Quick Access DoorYes
- Gallon Door StorageYes
- Humidity-Controlled CrisperYes
- Deli Meat DrawerYes
- Refrigerator Shelf MaterialTempered Glass
Freezer Info
- Freezer CompartmentYes
- Freezer LocationBottom
- Freezer Door TypePull Out Drawer
- Freezer Interior LightYes
- Quick FreezeYes
Filter Info
- Water FiltrationYes
- Water Filter Model NumberHAF-QIN
Electrical Specification
- Voltage115 volts
- Estimated Annual Electricity Use755 kilowatt hours
- Estimated Annual Operating Cost91 United States dollars
Certifications Listings & Approvals
- ENERGY STAR CertifiedYes
- ADA CompliantNo
- Chemical DisclosuresFree of PFAS, PFOA, lead, and cadmium
Warranty
- Manufacturer's Warranty - Parts1 year
- Manufacturer's Warranty - Labor1 year
Other
- UPC887276345314
Customer reviews
Rating 4.5 out of 5 stars with 661 reviews
(661 customer reviews)Rating by feature
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
- Pros mentioned:Family hub
Rated 5 out of 5 stars
Awesome Fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is awesome. Lets start with the finish. Tuscan is the best of the 3 color options. The finish is great. Fingerprints are not that common. I have kids and the screen does get used a lot so you will need to clean frequently. You can listen to music, watch videos, plan your meals all on the hub. Kids enjoy painting. This can also hook up to your Ring so you can be alerted when someone is at the door. There is also an app that allows you to add your product expiration dates so you can remember when something has expired. There are cameras on the inside to allow you to see inside your fridge if you ever need it. Lots of space on the inside.
This review is from Samsung - 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub - Tuscan Stainless Steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Amazing fridge!!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this fridge!! Very spacious and the many different compartments make it easy to keep everything organized.
I would recommend this to a friend Rated 3 out of 5 stars
Nice fridge but major design flaws
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the most part, i like this refrigerator, but i just recently came across some major design flaws. The bottom glass shelf, that both fruit/vegetable drawers are attached to, can not be removed for cleaning. Not only can this shelf not be removed for cleaning, but the glass does not come out either. This wouldn't be so bad, but the shelf actually has a space between the glass and the shelf, as though the glass can be removed, but there are tabs in place to prevent this. Therefore, if any liquid spills on this shelf, the liquid gets trapped underneath the glass... there is no way to lift the glass to clean out the liquid. Why this refrigerator was made like this is beyond me. I have never seen anything like this before... My second issue with the design, are the storage shelves in the doors. The ones on the left door, with the ice maker, are too narrow to hold wide jars, like mayonnaise, yet the spacing isn't high enough for thin taller bottles like salad dressing. On the right door, the spacing is also weird, so it's hard to place large jugs like gallon milk cartons, on the bottom shelf... the middle and top shelves have to be raised so high, to accommodate larger cartons, that it only allows smaller jars, like relish, to fit into the upper 2 shelves. There's nowhere to actually store eggs, unless you purchase a holder for it... and nowhere to store butter, unless again, you buy a special butter storage container. The design of this refrigerator isn't the most practical.
This review is from Samsung - 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello VeroniqueP,
Our goal is for our customers, including you, to have a better experience using their Samsung appliances. We'll be glad to help with your refrigerator.
Sometimes messes in the fridge require deeper cleaning, and to get the job done, you must remove the refrigerator bins, shelves, and drawers. Most of them are made for easy removal, but knowing the right way to remove them makes it even easier. Below are the links to guide you.
Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
How to clean your Samsung refrigerator:
https://www.youtube.com/watch?v=Gw_NOk1rLAY
How to properly deep clean the inside of your Samsung refrigerator:
https://www.youtube.com/watch?v=Zd0-HIDDrM0
We know that your fridge is critical to your family's diet. And the larger your family, the more food you will need. You probably don't think about it that much, but where you place food in the fridge can affect how long it lasts. Use these tips to organize your fridge and keep your food fresh.
Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
You may also refer to pages 58-68 of the user manual to learn more about handling and caring for the appliance.
https://downloadcenter.samsung.com/content/UM/202106/20210623104017265/FDR_AW3-14-FL-HUB_DA68-03894A-03_EN_MES_CFR.pdf
Lastly, I have included a link for the refrigerator care checklist to help keep your fridge running like new!
https://image-us.samsung.com/SamsungUS/support/solutions/home-appliances/refrigerators/top-freezer/Refrigerator_Care.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145669234) to help our team pull up your information when you message us.
Thank you!
-Angelica
- Pros mentioned:Family hub, Spacious
Rated 5 out of 5 stars
Great Experience, so far!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, we are delighted with this fridge. It's spacious, practical (4 doors & specialized drawers) and totally connected. It does help that most of our other appliances are also Samsung and connected on the My Smart Things app. The option to use the screen as a true "family hub" to check on our calendars, post family pictures, etc. and, the ability to check inside the fridge while doing grocery shopping, are our favorite ones.
This review is from Samsung - 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Family hub
Rated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new fridge! Plenty of space. The flex drawer is a great extra space to have. The family hub has helped us stay connected even when one of us is out of town! We did alot of shopping around, and we are so happy with this purchase. We both do have Samsung phones so I'm not sure how the connectivity would be iOS via family hub. We love having the ability to add pictures and have them in a slideshow for a screen saver. So many good memories to see while just going to the fridge. (The pic I added was before we did any customization.)
This review is from Samsung - 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is excited to hear that the Family Hub refrigerator is a perfect fit for your home, OliviaE. Thank you for the 5 Stars! ^Lo
- Pros mentioned:Touch screen
Rated 5 out of 5 stars
Smart fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, touch screen is cool, haven’t fully set it up but it controls my samsung washer and dryer and air dresser right from the screen. You can mirror your samsung tv to to fridge. Automatically detects what foods you have and adds them to a shopping list when it senses they’re no longer inside the fridge. Calendar, memo’s, drawing board, recipes, grocery list, controls smart items in your house, Amazon alexa built in, web browser, music, weather, news, kitchen timer, much more. Totally worth buying, I’ve only had mine a couple weeks so far but it’s amazing, you won’t be disappointed.
This review is from Samsung - 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 4 out of 5 stars
Great Addition to Smart Home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking Fridge with a lot of functions. Great large touch screen full of fun apps. Fridge is great quality however there are some drawbacks. For starters it is called Family Hub and it is Not actually a hub that works with other SmartThings devices. Due to ice maker on the left side left Door is basically not usable at all as you can not place anything in the small shells. Also I don't know what Samsung was thinking but the light on water dispenser is a joke and not helpful at all at night. This area also doesn't have any drain that holds excess water so it makes a lot of mess. Inside the fridge there is decent amount of space however if you have more than 3 tall items like milk or juices there will be no place to put it even when you move adjustable shelf back. It does have great sounding speakers, it integrates great with Ring video doorbell. It has 3 cameras inside however no camera is in middle drawer or in the freezer and they look very blurry when viewed on the phone. It is a lot of money for good product but certain features lack so therefore 4 stars.
I would recommend this to a friend - Pros mentioned:Family hub, Spacious
Rated 5 out of 5 stars
Beautiful looking refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has so much space for lots of food. The family hub is so much fun to design and play with. We are very happy with this purchase.
I would recommend this to a friendBrand response from Samsung
Posted .I love playing with the FamilyHub panel as well, Gringo7879! We really appreciate knowing how happy you are with this refrigerator. ^Jecca
Q: QuestionDoes this model have the same issues with the ice maker freezing up, or other issues as mentioned in the class action lawsuit?
Asked by CrowbarJack.
- A:Answer We have had our refrigerator since March 27th, and have had no problems with the ice maker. We did a lot of research on the ice maker issue, and made sure that we purchased a refrigerator made in 2020, as they have corrected the issue on the newer models.
Answered by Voyager7441
Q: Questiondoes this have wifi or can see inside food camare or music
Asked by mike.
- A:Answer This unit can be connected as an access point to your home wi-fi network. It is a very simple connection, but depending on the distance from your router and home construction you may need an extender for consistent signal strength. You must down load a separate app for the camera functionality but the Spotify is preloaded. Keep in mind with the camera views, you only see the front items in a small area of the fridge. You will not see anything in the doors or freezer, and the camera cant "identify" items behind other items unless it can see the whole item.
Answered by OpenBoxFan
Q: QuestionWhat does the ice in this fridge look like?
Asked by mrooch21.
- A:Answer Hi there, I can help with this. I have an article that will show you pictures of different ice problems. But your ice will look like the first photo. We call this Half Moon Shape. See link below: https://www.samsung.com/us/support/troubleshooting/TSG01001688/ Thank you for choosing Samsung. ^Brad
Answered by Samsung
Q: QuestionCan the drawers be removed as well as the doors. Ordered this size on impulse (27.7 cu ft) and then realized that the opening to my kitchen is much narrower than the rest of the house, measuring 32inches.
Asked by Elmo3000.
- A:Answer We did not have this problem for doors/drawers to be removed. However, here is some input which may be useful: 1. If delivery/installation included with your order, they will take care of removal/assembly of doors/drawers and the kitchen access (and Main entrance) door removal/assembly as needed. However, ensure that dimensions (depth of the refrigerator) after removal of both refrigerator & kitchen access doors still allow for the refrigerator to be moved inside the kitchen. 2. If delivery/installation not included with your order, you need to find dimensions as explained above. As I recall, in one of the vidoes provided by Samsung, it explains how lower two drawers use clip on mechanism for easy removal and put it back. For the top two doors, as I recall, they are easy to remove from the top hinges. For all the electric/water connections on either side they are male/female end connectors which are easy to remove and connect as well. Hope this helps! Thanks!!
Answered by possib1edoc
Q: QuestionIs this compatible with an iPhone
Asked by Anonymous.
- A:Answer Hi there, I can help with that. This Smart refrigerator is app compatible and it is in the app store. You will be able to do anything with a simple touch from your iPhone. Thank you for choosing Samsung. ^Brad
Answered by Samsung
Q: QuestionCan you watch Hulu on the fridge since I don't have other Samsung TVs in the house?
Asked by Sara.
- A:Answer Hello Sara! This refrigerator can connect only with the following Samsung Smart TVs J/K/MU6400 series or above launched in 2015~2017; NU7400 series or above launched in 2018; Q60R series or above launched in 2018. Please check the model of your TV before attempting to connect. Thank you for choosing Samsung! ^Lena
Answered by Samsung
Q: QuestionWill the display show youtube. Like to use cooking videos in the kitchen.
Asked by Shan.
- A:Answer Thanks so much for asking, Shan! While this model does not have a direct YouTube app, videos from the streaming service can be played through the internet browser available on the Family Hub. ^Jecca
Answered by Samsung
Q: QuestionDoes the refrigerator have an ethernet port if I want to hardwire or is the connection only WiFi?
Asked by BruceWayne.
- A:Answer Hi there, I can help with that. Our Samsung Refrigerator is Wi-Fi compatible only. Thank you for choosing Samsung. ^Brad
Answered by Samsung