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ECOVACS DEEBOT OZMO 950 2-in-1 Robot Vacuum Cleaner & Mop with Smart Navi 3.0 Technology, Up to 3 Hours of Runtime, Multi-Floor Mapping, 3 Levels of Suction Power, Hard Floors & Carpets, and Pet Hair

3.8 3.8 out of 5 stars 234 ratings

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DEEBOT OZMO 950
This item is certified to work with Alexa
WORKS WITH ALEXA
Add voice control by combining with an Alexa device
Brand ECOVACS
Model Name DEEBOT OZMO 950
Special Feature Cordless
Color Black
Included Components Main Brush, Filter, Dustin, Side Brushes, Robot
Surface Recommendation
Hardwood,Floors,Carpet,Floor
Controller Type
Google Assistant, vera, Amazon Alexa
Battery Cell Composition
Lithium Ion
Item Weight
6.72 ounces

About this item

  • Voltage: 14.4
  • Wattage: 40
  • Power source type: Battery Powered
  • Included components: Dustin
  • Multi-floor mapping: DEEBOT can now create Upto 3 different maps perfect for multi-level homes and multiple cleaning spaces; When DEEBOT starts to clean, it will automatically recognize the saved area it is going to clean
  • Voice & app controls: Alexa & Google Assistant voice commands. Ecovacs Smart App comes with 5 plus advanced features including direct control, scheduling, status updates, cleaning modes, accessories status, etc.
  • Standard: 1-Year. Comes with (1) charging dock, (4) side brushes, (2) high efficiency air filter, (2) mopping pads, (1) cleaning tool, customer support

Customer ratings by feature

Battery life
4.3 4.3
Suction power
4.2 4.2
Alexa integration
4.2 4.2
Value for money
3.7 3.7

Compare with similar items

This Item
ECOVACS DEEBOT OZMO 950 2-in-1 Robot Vacuum Cleaner & Mop with Smart Navi 3.0 Technology, Up to 3 Hours of Runtime, Multi-Floor Mapping, 3 Levels of Suction Power, Hard Floors & Carpets, and Pet Hair
ECOVACS DEEBOT OZMO 950 2-in-1 Robot Vacuum Cleaner & Mop with Smart Navi 3.0 Technology, Up to 3 Hours of Runtime, Multi-Floor Mapping, 3 Levels of Suction Power, Hard Floors & Carpets, and Pet Hair
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PriceCurrently unavailable.-26% $319.99
List:$429.99
$399.99$169.99$549.99$279.99
Delivery
Get it as soon as Monday, Mar 18
Get it as soon as Monday, Mar 18
Get it as soon as Monday, Mar 18
Get it as soon as Monday, Mar 18
Get it as soon as Monday, Mar 18
Customer Ratings
Suction power
4.2
4.1
4.0
4.5
4.2
4.3
Value for money
3.7
4.1
3.5
4.9
3.5
Battery life
4.3
4.6
3.5
4.4
For cleaning up hair
4.1
4.0
5.0
4.4
For deep cleaning
3.8
3.8
3.9
3.8
Sold By
Roborock Technology Co. Ltd
Dreame International (HongKong) Limited
Tikom US
Amazon.com
EufyHome
surface suggestion
Hardwood,Floors,Carpet,Floor
Hard Floor, wood, carpet
Carpet
Hard Floor
Carpet
Hard Floor & Tile & Wilton carpet
runtime
200 minutes
150 minutes
120 minutes
batteries included
battery average life
200.0 minutes, 3.0 hours
180 minutes
180 minutes
150 minutes
110 minutes
120 minutes
compatible devices
Amazon Echo, Google Assistant
Amazon Echo, Google Home, Smartphones
Amazon Echo
Smartphones, Amazon Echo, Google Home
Amazon Echo
Smartphones, Amazon Echo
weight
0.42 pounds
7 pounds
22 pounds
2.4 kilograms
1.83 pounds
6.9 pounds

From the manufacturer

Battery
OZMO
easy

Easy To Use

Start, stop, pause, & charge DEEBOT with Amazon Alexa, Google Assistant, or the ECOVACS Home app. Schedule cleanings to always return to a clean home.

Mobility

Strong Mobility

DEEBOT OZMO 950 can easily cross obstacles like doorsills up to 20mm, and clean under hard to reach places with its 93 mm height.

Quiet

Quiet Cleaning

DEEBOT cleans at a low sound level, allowing you to engage in daily activities such as conversation and watching television without interruption.

continue

Continuous Cleaning

When DEEBOT's battery is low, it will automatically return to the charging dock, recharge, and resume cleaning right where it left off.

Hotspot

Which DEEBOT is best for me?

OZMO 950

DEEBOT OZMO 950

D500

DEEBOT 500

661

DEEBOT 661

O920711s

DEEBOT 711S

920

DEEBOT OZMO 920

Customer Reviews
3.8 out of 5 stars
234
4.0 out of 5 stars
13,138
3.9 out of 5 stars
2,362
3.7 out of 5 stars
1,923
3.9 out of 5 stars
958
Navigation Technology
Smart Navi 3.0 (Laser) Random Random + Hard Floor Smart Navi 2.0 (Optical) Smart Navi 3.0 (Laser)
Automatic Charging
Recharge & Resume Recharge Recharge Recharge Recharge & Resume
Run Time
Up to 200 Min Up to 110 Min Up to 110 Min Up to 130 Min Up to 110 Min
Levels of Suction
3 (Normal, Max, Max Plus) 2 (Normal, Max) 2 (Normal, Max) 2 (Normal, Max) 2 (Normal, Max)
App Control & Scheduling
Alexa & Google Assistant
Obstacle Detection & Anti-Drop
Cleaning Report with Full Map
- -
Full Cleaning & Path Planning
- -
Virtual Boundaries & Area Mode
- - -
Mopping
- -
Multi-Floor Mapping
- - -

Product guides and documents

Product information

Feedback

ECOVACS DEEBOT OZMO 950 2-in-1 Robot Vacuum Cleaner & Mop with Smart Navi 3.0 Technology, Up to 3 Hours of Runtime, Multi-Floor Mapping, 3 Levels of Suction Power, Hard Floors & Carpets, and Pet Hair


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Product Description

Robotic Vacuum with Smart Navigation 3.0, OZMO Mopping, pp to 200 min runtime, and 3 levels of suction power.

Important information

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Customer reviews

3.8 out of 5 stars
3.8 out of 5
234 global ratings

Customers say

Customers like the suction power of the robotic vacuum cleaner. They say that the side brushes do a great job of cleaning. They appreciate the quality, battery life, and ease of use. However, some customers have mixed opinions on ease of cleaning, performance, value, and mapping.

AI-generated from the text of customer reviews

21 customers mention15 positive6 negative

Customers like the suction of the robotic vacuum cleaner. They say that it has amazing suction power and the side brushes do a great job.

"...When vacuuming, it strengthens its suction power on carpets; when mopping, it won't wet your carpet...." Read more

"...it it had multi floor mapping, a better mopping function and higher suction. To me the screenshots of the app looked a bit nicer...." Read more

"...Power: The suction power is stronger than my old Dyson V6 vacuum and get rid of all the dust from carpet...." Read more

"...The main issue I've had, and I've had it twice now, is that it got stuck a couple times and when it did, it re-positioned the charging base on the..." Read more

17 customers mention15 positive2 negative

Customers like the quality of the robotic vacuum cleaner. They say it has a strong overall function, great technology, and is physically well built. It works well and seems dependable, and does an amazing job getting close to everything. Customers are impressed by its multi-functionality and the standard features.

"...Minus one star. Great hardware. Poor implementation in my opinion. Just not ready for general release...." Read more

"...Overall, I am quite satisfied with this robot and impressed by its multi-functionality...." Read more

"...So I think the Robot was physically well built. I think the issue is that their software and or Lidar/Base Station signal has issues...." Read more

"...This working monster its well build and out performs everything else and because of this I have faith the company will improve on the software...." Read more

15 customers mention11 positive4 negative

Customers like the battery life of the robotic vacuum cleaner. They mention that it has great suction power, and can work for more than 3 hours. They also appreciate the quiet operation and the longer working time.

"...not reach to clean, like under bedding or furniture..... More than 3 hours working time, and not much noise when working...." Read more

"...It's battery life is also second to none.Carpet lines can be a little better. My Neato wins in that area...." Read more

"...It does NOT run the minutes advertised! It also gets stuck near furniture and gets lost and keeps going back to places it has already bee...." Read more

"...Battery: Each charge lasts for 3+ hrs, more than sufficient to clean my floor (about 250 square meters) . This really impresses me!..." Read more

11 customers mention11 positive0 negative

Customers find the robotic vacuum cleaner easy to use. They mention the app is easy to install and use, and the interaction via the phone app is good.

"...The Ecovacs Ozmo 950 is very helpful at this point.It is easy to set up, and use with Ecovacs Home...." Read more

"...APP: the app is easy to use. It has an excellent control on the robot, the mapping, the water flow level......" Read more

"The installation to the app is pretty easy. It took me less than 5 mins to connect with WiFi...." Read more

"...Love that it’s strong but not loud.2. The app is amazing. So many more features vs other brands...." Read more

45 customers mention31 positive14 negative

Customers are mixed about the ease of cleaning with some mentioning it does a great job navigating and cleaning with an edge brush that cleans all the debris. The sensor control every, it arranges the cleaning route reasonably, and picks up a lot of dust and dirt. The vacuuming feature had worked very well, while the mopping is just so-so. The app is good, but is buggy at times, and some say that it never follows the same path to clean and leaves streaks.

"...DEFINITELY worth the money, every dime. Very efficient and cleans incredibly well.The sunday after Christmas the laser light malfunctioned...." Read more

"...It also clean the areas which you may not or cannot reach to clean, like under bedding or furniture..... More than 3 hours working time, and not..." Read more

"...that was actually impressive didn’t have high hopes but it left visibly cleaner floors. Next up will test multi floor capabilities...." Read more

"...It did a great job vacuuming by could never find it's the way home to the docking station...." Read more

42 customers mention27 positive15 negative

Customers are mixed about the performance of the robotic vacuum cleaner. Some mention it does a good job on floors and carpets, while others say it's not fully effective, keeps failing at 50%, and the smart nav does not work.

"This thing is AMAZING. It takes about 20 minutes to clean 300 square feet (with mopping). DEFINITELY worth the money, every dime...." Read more

"...So far beyond impressed with the functionality just from the standpoint of the mapping function and whole house cleaning ability...." Read more

"...I installed it, but after the robot connected to the phone, it kept failing at 50% giving me an error code...." Read more

"...Intelligent: This robot is smaaaaaart! It can distinguish the hard floor and carpet precisely. It also has a very good memory...." Read more

24 customers mention11 positive13 negative

Customers are mixed about the mapping of the robotic vacuum cleaner. Some mention that the mapping system is superb, while others say that it loses the map it created to the house whenever you relocate the robot.

"...My Neato wins in that area.Navigation is terrific and efficient...." Read more

"...Edit- 8/22/19 - have been seeing some issues with the map getting overlaid for some odd reason the app says just need to return it to the charger..." Read more

"...leaves floor very streaky, suction power is decent, and the navigation is superb...." Read more

"Great Suction, Great battery life. However, the robot had consistent Mapping issues over a week after giving to my wife for Christmas...." Read more

22 customers mention9 positive13 negative

Customers are mixed about the value of the robotic vacuum cleaner. Some mention it's worth the money, while others say it'd be a huge waste of money. They also say the quality is questionable and the product is useless after a few months.

"...But overall it’s not worth $700. I would put this in the range of $250 - $300 and I’ve tried 4 other models. Ultimately I went with the i7...." Read more

"...DEFINITELY worth the money, every dime. Very efficient and cleans incredibly well.The sunday after Christmas the laser light malfunctioned...." Read more

"...But overall it’s not worth $700. I would put this in the range of $250 - $300 and I’ve tried 4 other models. Ultimately I went with the i7...." Read more

"...you consider the eufy 30C, it performs well and is an excellent unit for its current pricing...." Read more

Good but not without issues.  Bad/non existent customer service.
1 Star
Good but not without issues. Bad/non existent customer service.
I am a bit of a gadget nerd and love to play around and test out new toys. I have been looking for something to replace my old roomba 585. Have done a ton of research and comparisons on robot vacuums. Mainly between Ecovacs roborock and roomba. Had an Ecovacs s6 ordered but as shipping kept getting pushed back saw the 950 was just released and pre ordered it and canceled my s6 order. After watching some reviews online comparing it it had multi floor mapping, a better mopping function and higher suction. To me the screenshots of the app looked a bit nicer. However it had a higher cost. My plan was hey if it’s not great or not worth the 799 price we’ll I will return and maybe go with the s6 next. I am currently going through the self mapping first clean of the house on the 50% battery that was charged out of the box. It almost finished my whole first level with just that battery life. So far beyond impressed with the functionality just from the standpoint of the mapping function and whole house cleaning ability. Will add more to my review later with details on the rest as I play around. I wanted to get something out there for anyone who is having the same internal debate I was.Edit- 8/22/19 - have been seeing some issues with the map getting overlaid for some odd reason the app says just need to return it to the charger but still unfortunate that it gets lost sometimes. Hopefully a firmware update fixes it. Will verify when I am home. Reduced a star for this annoyance.Tested the mopping functionality last night and that was actually impressive didn’t have high hopes but it left visibly cleaner floors. Next up will test multi floor capabilities.Edit 8-23-19 - 3 days worth of map mess ups causing me to debate this unit a bit more. I want to like it so bad with all the technical specs. More power battery cleaning ability but if it gets stuck every day it’s scheduled to run that is a bit too much to live with. Have a ticket opened with Ecovacs but no solution offered yet. The workarounds they provided are just short term. Reduced another star and debating if I want to keep it.Evening update - tested just a single room test it got lost again. I moved the base and reset it as suggested. For 800 dollars I don’t think the software is up to par with other brands. Such a disappointment as I had high hopes after the first day and other online reviews I was seeing. Specs to specs it tops anything out there but it seems execution and mapping is what is going to be it’s downfall. Unfortunately don’t want to wait for an update and risk not being able to return it. So it’s going back. Ecovacs - more than willing to test a new update for you but unfortunately won’t have a unit anymore to test with. Minus one star. Great hardware. Poor implementation in my opinion. Just not ready for general release.Last edit- customer service responded right away yesterday but hasn’t said a thing since the straightforward trouble shooting steps. Unfortunate for a new product to try and keep a customer you would think you would be very responsive to get it resolved and keep the 800 dollars you made off me. I think this thing has such potential just seems to be a poor implementation for real world use.Customer support- I opened a ticket for the mapping issue and stopped receiving responses after the initial ticket. I also opened a ticket after returning the vacuum to delete my account and the same thing has happened. Haven’t heard back. With so many other options and companies I might stay away from this one despite some of the reviews posted.Sincerely - An it professional and nerd.
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Top reviews from the United States

Reviewed in the United States on September 13, 2019
Style: DEEBOT OZMO 950Verified Purchase
Reviewed in the United States on August 27, 2019
Style: DEEBOT OZMO 950Verified Purchase
30 people found this helpful
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Reviewed in the United States on August 20, 2019
Style: DEEBOT OZMO 950Verified Purchase
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1.0 out of 5 stars Good but not without issues. Bad/non existent customer service.
Reviewed in the United States on August 20, 2019
I am a bit of a gadget nerd and love to play around and test out new toys. I have been looking for something to replace my old roomba 585. Have done a ton of research and comparisons on robot vacuums. Mainly between Ecovacs roborock and roomba. Had an Ecovacs s6 ordered but as shipping kept getting pushed back saw the 950 was just released and pre ordered it and canceled my s6 order. After watching some reviews online comparing it it had multi floor mapping, a better mopping function and higher suction. To me the screenshots of the app looked a bit nicer. However it had a higher cost. My plan was hey if it’s not great or not worth the 799 price we’ll I will return and maybe go with the s6 next. I am currently going through the self mapping first clean of the house on the 50% battery that was charged out of the box. It almost finished my whole first level with just that battery life. So far beyond impressed with the functionality just from the standpoint of the mapping function and whole house cleaning ability. Will add more to my review later with details on the rest as I play around. I wanted to get something out there for anyone who is having the same internal debate I was.

Edit- 8/22/19 - have been seeing some issues with the map getting overlaid for some odd reason the app says just need to return it to the charger but still unfortunate that it gets lost sometimes. Hopefully a firmware update fixes it. Will verify when I am home. Reduced a star for this annoyance.

Tested the mopping functionality last night and that was actually impressive didn’t have high hopes but it left visibly cleaner floors. Next up will test multi floor capabilities.

Edit 8-23-19 - 3 days worth of map mess ups causing me to debate this unit a bit more. I want to like it so bad with all the technical specs. More power battery cleaning ability but if it gets stuck every day it’s scheduled to run that is a bit too much to live with. Have a ticket opened with Ecovacs but no solution offered yet. The workarounds they provided are just short term. Reduced another star and debating if I want to keep it.

Evening update - tested just a single room test it got lost again. I moved the base and reset it as suggested. For 800 dollars I don’t think the software is up to par with other brands. Such a disappointment as I had high hopes after the first day and other online reviews I was seeing. Specs to specs it tops anything out there but it seems execution and mapping is what is going to be it’s downfall. Unfortunately don’t want to wait for an update and risk not being able to return it. So it’s going back. Ecovacs - more than willing to test a new update for you but unfortunately won’t have a unit anymore to test with. Minus one star. Great hardware. Poor implementation in my opinion. Just not ready for general release.

Last edit- customer service responded right away yesterday but hasn’t said a thing since the straightforward trouble shooting steps. Unfortunate for a new product to try and keep a customer you would think you would be very responsive to get it resolved and keep the 800 dollars you made off me. I think this thing has such potential just seems to be a poor implementation for real world use.

Customer support- I opened a ticket for the mapping issue and stopped receiving responses after the initial ticket. I also opened a ticket after returning the vacuum to delete my account and the same thing has happened. Haven’t heard back. With so many other options and companies I might stay away from this one despite some of the reviews posted.

Sincerely - An it professional and nerd.
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172 people found this helpful
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Reviewed in the United States on September 27, 2019
Style: DEEBOT OZMO 950Verified Purchase
51 people found this helpful
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Top reviews from other countries

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John A. T. Burl, ON
3.0 out of 5 stars Great suction power, good quality, smart.... and would be 5 ***** if not for..........
Reviewed in Canada on February 5, 2020
Style: DEEBOT OZMO 950Verified Purchase
23 people found this helpful
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@JayImplies
4.0 out of 5 stars Almost, but not quite ... but still a good purchase
Reviewed in Canada on January 6, 2020
Style: DEEBOT OZMO 950Verified Purchase
33 people found this helpful
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Mr. Martin Offer
5.0 out of 5 stars Update: Amazing Customer Service
Reviewed in Canada on June 6, 2020
Style: DEEBOT OZMO 950Verified Purchase
Client d'Amazon
5.0 out of 5 stars The best mopping and vacuum robot so far
Reviewed in Canada on January 18, 2020
Style: DEEBOT OZMO 950Verified Purchase
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Client d'Amazon
5.0 out of 5 stars The best mopping and vacuum robot so far
Reviewed in Canada on January 18, 2020
Very good vacuum and mopping robot , now we actually pass the manual vacuum 1 time a month in the place that is not accessible by the ECOVACS. My girlfriend and I are very satisfied. It Works amazingly !
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35 people found this helpful
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Berkan kucukel
5.0 out of 5 stars Très bonne
Reviewed in Canada on February 22, 2021
Style: DEEBOT OZMO 950Verified Purchase