Buy used:
Used: Acceptable | Details
Condition: Used: Acceptable
Added to

Sorry, there was a problem.

There was an error retrieving your Wish Lists. Please try again.

Sorry, there was a problem.

List unavailable.

New Microsoft Surface Headphones 2 - Matte Black

4.2 4.2 out of 5 stars 1,261 ratings

To see product details, add this item to your cart. You can always remove it later.
FREE Returns
Black
Over-Ear
Brand Microsoft
Model Name Surface Headphones 2
Color Black
Form Factor Over Ear
Connectivity Technology Wireless

About this item

  • Spectacular Omnisonic sound wraps you in your favorite music, shows, and more.Control Type:Touch
  • Power through your day with up to 18.5 hours of music listening time [2] or up to 15 hours of voice calling on Microsoft Teams [4]. And, listen to almost an hour of music with just a 5-minute charge
  • Soft, over-ear pads are breathable, lightweight and comfortable.
  • Intuitive touch controls let you skip tracks, answer/end calls, and get hands-free assistance.
  • Full charge now lasts up to 20 hours [2]. Listen to almost an hour of music with a 5-minute charge.
Bake something bright
Get ready for Easter Learn more

Important information

Legal Disclaimer

* Sold separately. [1] Subscription required. [2] Up to 20 hours of battery life when connected via Bluetooth® with active noise cancellation on. Battery life varies with usage and settings. [3] Pairing functionality requires Windows 10 with the latest updates.


From the brand

Compare with similar items

This Item
New Microsoft Surface Headphones 2 - Matte Black
New Microsoft Surface Headphones 2 - Matte Black
Recommendations
Sony WH-1000XM5/B Wireless Industry Leading Noise Canceling Bluetooth Headphones (Renewed)
dummy
Sennheiser Consumer Audio Momentum 4 Wireless Headphones - Bluetooth Headset for Crystal-Clear Calls with Adaptive Noise Cancellation, 60h Battery Life, Lightweight Folding Design - Black/Copper
dummy
Cleer Audio Enduro ANC Noise Cancelling Headphones, Long Lasting 60 Hour Battery, Ambient Sound Levels, Bluetooth Headphones, Smart Controls App - Dark Navy
dummy
Sony WH-1000XM5 The Best Wireless Noise Canceling Headphones with Auto Noise Canceling Optimizer, Crystal Clear Hands-Free Calling, and Alexa Voice Control, Black
dummy
Sony WH-1000XM4 Wireless Premium Noise Canceling Overhead Headphones with Mic for Phone-Call and Alexa Voice Control, Black WH1000XM4
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Price$219.62-29% $229.99
New Price:$328.00
-23% $309.77
List:$399.95
$129.99-18% $328.00
List:$399.99
-29% $248.00
List:$348.00
Delivery
Get it as soon as Tuesday, Mar 26
Get it as soon as Monday, Mar 25
Get it as soon as Monday, Mar 25
Get it as soon as Monday, Mar 25
Get it as soon as Monday, Mar 25
Customer Ratings
Battery life
4.3
4.5
4.6
4.6
4.7
4.6
Sound quality
4.2
4.4
4.4
4.3
4.4
4.5
Noise cancellation
3.7
4.3
3.9
4.0
4.3
4.5
Volume control
4.2
5.0
4.1
4.3
Comfort
3.9
4.5
4.2
4.4
Sold By
Amazon Warehouse
Secondipity
Amazon.com
Cleer inc.
Amazon.com
Amazon.com
connectivity tech
Wireless
Wireless
Wireless
Wireless
Bluetooth
Bluetooth 5.0, Bluetooth
headphones form factor
Over Ear
Over Ear
Over Ear
Over Ear
Over Ear
Over Ear
connector type
Stereo Mini Jack
wireless
Stereo Mini Jack
USB Type C
noise control
active noise cancellation
active noise cancellation
active noise cancellation
active noise cancellation
active noise cancellation
active noise cancellation
headphones jack
3.5 mm Jack
3.5 mm Jack
3.5 mm Jack
3.5 mm Jack
3.5 mm Jack
cable feature
Retractable
Without Cable
Without Cable, Retractable
Without Cable
Without Cable
Detachable, Without Cable

From the manufacturer

Module 1
1

The smarter way to listen

Surround yourself with spectacular Omnisonic sound for music, shows, and calls. Stay focused with adjustable noise cancellation. And, listen in comfort all day long.

2

Now in two colors

Light Gray and new Matte Black.

1

2

3

4

Spectacular sound. Or peace and quiet.

Experience your music, shows, and calls like never before with spectacular Omnisonic sound and 13 levels of adjustable noise cancellation.

Designed for comfort & control

Power through your day with up to 18.5 hours of music listening time[2] or up to 15 hours of voice calling on Microsoft Teams[4]. And, listen to almost an hour of music with just a 5-minute charge.

Get ahead with your headphones

Let your voice do the typing. Use dictation in Word, Outlook, and PowerPoint.*1 Catch up on emails with Play My Emails in the Outlook mobile app for iOS. [*1]

Pairs with your Surface

Complete your Surface experience with the perfect accessory to fuel your productivity. Connects effortlessly with one click via Swift Pair. [3]

DISCLAIMERS

*Sold Separately.

[1] Subscription required.

[2] Testing conducted by Microsoft on August 2020 using Surface Headphones 2 with firmware update 1.0.5.74 paired with Surface Laptop 3 and Surface Pro 7. Playlist consisted of 44 songs transmitted using SBC encoding. Volume was set to 46% with maximum noise cancellation. Bluetooth A2DP profile was used. Testing consisted of full Surface Headphones 2 battery discharge while playing audio until the Surface Headphones 2 disconnected from the host device. Battery life depends on device settings, environment, usage, and many other factors.

[3] Pairing functionality requires Windows 10 with the latest updates.

[4] Testing conducted by Microsoft on August 2020 using production Surface Headphones 2 with firmware update 1.0.5.74 paired with Surface Laptop 3 and Surface Pro 7. Volume was set to 52% with maximum noise cancellation. Bluetooth Hands-Free profile was used. Testing consisted of full Surface Headphones 2 battery discharge with a Microsoft Teams call until the Surface Headphones 2 disconnected from the host device. Battery life depends on device settings, environment, usage, and many other factors.

Product information

Technical Details

Collapse all

Additional Information

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Product Warranty: For warranty information about this product, please click here

Feedback

New Microsoft Surface Headphones 2 - Matte Black


Found a lower price? Let us know. Although we can't match every price reported, we'll use your feedback to ensure that our prices remain competitive.

Where did you see a lower price?

URL:
Price: ($)
Shipping cost: ($)
Date of the price:
/
/

Store name:
City:
State:
Price: ($)
Date of the price:
/
/


Please sign in to provide feedback.

Looking for specific info?

Product Description

Whether working or relaxing at home, listen in comfort and style all day with new Surface Headphones 2. Your music and phone calls sound spectacular with enhanced Omnisonic sound. Tune out distractions with adjustable noise cancellation. Listen to almost an hour of music with just a 5-minute charge — and listen all day with up to 20 hours of battery life [2]. Plus, use touch to control your music, calls, get assistance, and more.

Customer reviews

4.2 out of 5 stars
4.2 out of 5
1,261 global ratings

Customers say

Customers are happy with appearance, and value of the headphones. However, some customers have reported durability issues with the ear pads falling apart and the headband snapping in half. Opinions are mixed on sound quality, fit, performance, connectivity, and audio quality.

AI-generated from the text of customer reviews

31 customers mention31 positive0 negative

Customers like the appearance of the headphones. They mention that it has a nice design, and the look of the earbuds is interesting. They also appreciate the brilliant control design, great sound quality, and good noise cancellation. Some say that the rotary dials are pretty nice.

"...Full range sound without any flat ranges - bright and crisp and accurate...." Read more

"...The gray is pristine, I have some worry that wear will show easier but I’m tired of white and black as the only options...." Read more

"They're beautiful, they're $100 cheaper than the original, and they're cosmetically indistinguishable...." Read more

"...The headphones have a nice but significant heft to them, and look unassuming and reasonably elegant...." Read more

30 customers mention24 positive6 negative

Customers like the value of the headphones. They mention that it's an amazing workhorse for the price, has nice features, and is the best NC headphones to buy. Some say that the battery life could be better, but there are workarounds. Overall, customers find the product to be a great product and a good upgrade choice.

"...Price is ok, I was hoping to see a sale w/ it being the holidays but I’m so happy w/ them I am cool with $250...." Read more

"...Overall, they're good headphones with pretty hardware for a fairer price. I don't enthusiastically recommend them, but I do recommend them." Read more

"...mentioned frustrations as listed above with connecting, it's actually pretty good...." Read more

"...Bottom line, for me, they weren't worth the $200." Read more

122 customers mention82 positive40 negative

Customers are mixed about the sound quality of the headphones. Some mention that the sound is excellent, with a high volume level when listening to music or other content. The noise cancelling is great, and their ears are encompassed in a perfect audio blanket. However, others say that the quality for music is terrible, with severe lack of compatibility, and the PC audio cuts off.

"...They have two microphones per ear bud, allowing a higher quality phone conversation and audio input at higher quality levels than other earbuds like..." Read more

"...My ears are encompassed in a perfect audio blanket. They do not make my ears hot after hours of wearing them. Zero jaw pressure and crown pinch...." Read more

"...2. High volume level when listening to music or other content.3. Knows how to adjust the volume in the Windows operating environment.4...." Read more

"...The bass is throaty enough for me to smirk my merry way through Drexciya. The soundstage is enough for me to continue not caring about soundstage...." Read more

82 customers mention42 positive40 negative

Customers are mixed about the fit of the headphones. Some mention that they are very comfortable for wearing for long periods of time, while others say that they were uncomfortable and painful. The swivel ear cups and how soft they are, hold well in the ear. However, some customers say that the headphones are uncomfortable and irritate their head after three hours of use.

"...They securely stay in the ear, holding on in high activity use, better than most invasive designs as they lock to the outer ear opening, and cannot..." Read more

"...weird firmware issues where it will just sit there and randomly go into an input-error fit and constantly pause and start my music, jingle randomly..." Read more

"...Pros: absolutely comfortable. They are truly over the ear headphones w/ generous space avoiding pinching or clamping down on any part of my ears...." Read more

"...display with light as an indicator. • The ear buds needs to tuck inside the ear and twist/turn to your ear which has caused discomfort to ears..." Read more

53 customers mention29 positive24 negative

Customers are mixed about the performance of the headphones. Some mention that it works well, while others say that it doesn't work at all with other people in the room. Some say that the left bud doesn''t working, and that none of the ear pieces work to keep the buds in their ears. Overall, the opinions are mixed, and it's recommended to read the reviews carefully before making a purchase.

"...I will say that the noise cancellation works perfectly. It worked quite well for a 10+ hour flight and I couldn't hear a thing other than my Civ..." Read more

"...sound mode which sounds weird and its kinda useless as it doesnt work very well...." Read more

"...They work with Windows Sonic Headphones for full 3D audio reconstruction, allowing full 3D surround when watching movies, and with Windows you can..." Read more

"...hold to hear battery life functions work well but the forward/back track controls do NOT work. Good enough for me though...." Read more

50 customers mention28 positive22 negative

Customers are mixed about the connectivity of the headphones. Some mention that the multi-device connectivity is amazing, and it connects to devices effortlessly. They say it switches seamlessly between their phone and computer. However, others say that the earbuds never connect or pair up. Some customers also report issues with multi pairing, saying that it doesn't know what device to connect to when there are multiple devices.

"...They can also be paired to several devices, and switch between them easily by connecting from the device...." Read more

"...May sound fine on paper but it's jarring irl. Sometimes the switch is so delayed that I don't even hear the phone ding, the audio from pc just cuts..." Read more

"...I love the ability to switch b/w two devices...." Read more

"...8. Instant inclusion and connection with devices, after a short press on the power button (1 second)...." Read more

35 customers mention21 positive14 negative

Customers have mixed opinions about the audio quality of the headphones. Some mention that the build quality is poor, while others say that the noise cancellation and mic quality are good. The audio input at higher quality levels than other earbuds, and the call quality is great. However, some customers feel that the headphones are not worth it, and lack low-end tones. Overall, the opinions are mixed and the product is not recommended.

"...It's great audio quality for a daily spotify or casual gaming...." Read more

"...it keeps sending signal to wake up digital assistant which is not good experience...." Read more

"...bud, allowing a higher quality phone conversation and audio input at higher quality levels than other earbuds like the airpods pro, etc...." Read more

"...Overall pretty disappointing headphones (specially considering that their starting price is like $350). I got mine for $150 and still regret them...." Read more

39 customers mention3 positive36 negative

Customers are dissatisfied with the durability of the headphones. They mention that the ear pads started to fall apart after six months of use, the headband snapped in half, and the entire headband itself cracked. They also mention that it separated while taking them off.

"...Finally the head piece broke in half - probably from too much stretching...." Read more

"...She says they feel flimsy. I can see what she is saying but having each cup spin 180 is great for storage...." Read more

"...Sadly, after a year of use, some strange cracks appeared around where the extender is, as well as the area near the rotating part of the arm...." Read more

"...For some reason, my left ear bud keeps dropping sometimes. Tried changing to different sizes and has similar issue...." Read more

Love at first note (exchanged)
4 Stars
Love at first note (exchanged)
Update 1/27/21: a little over a month of use with the surface 2’s and I’m noticing a significant drop in battery life. At first Cortona would tell me 17 hours remaining but the past week or so that full charge notice went from 16 hours to 15 hours. I’m not sure why the battery life after being charged overnight has dropped that much especially within the first year of use.I am doing an exchange and hopefully the replacement works much better in terms of battery life. Have to drop at least a star for now.4 1/2 stars!I’ve never been compelled to write a review within hours of receiving and owning a product but these surface 2’s made my day!I was leery of buying them b/c I never tried them on and comfort is so much about the headphone experience. Having tried on Sony, Bose, Sennheiser etc I knew what was and what was not comfortable for me. I ran the entire gamut and took months to make this decision but something about the Surface 2’s kept calling me.I am glad I bought them b/c they met all of my expectations w/ literally 2 absolutely minor caveats.Pros: absolutely comfortable. They are truly over the ear headphones w/ generous space avoiding pinching or clamping down on any part of my ears. My ears are encompassed in a perfect audio blanket. They do not make my ears hot after hours of wearing them. Zero jaw pressure and crown pinch. The form is perfect for me.Audio is great. Noise cancellation is amazing but not as good as the Sony xm4’s. It’s literally a photo finish race and the xm4’s outperformed the surface 2’s. I’m not an audiophile but I felt like I was hearing new notes and peaks w/ my music while wearing the surface 2’s. The xm4’s have better sound but I’m not complaining.Call quality is fine. Ppl can hear me just fine and I can hear them, no complaints at all. I love the ability to switch b/w two devices. So while editing on my Mac I can seamlessly transition to my iPhone and take that call and go back to work on my Mac after hanging up.The dials on these are also such a huge plus. I love power authority on volume and noise cancellation. I don’t want to go to my phone or into an app to make an adjustment. A simple turn on either side and I’m good to go. I think that’s the feature that pulled me towards the surface 2’s. No app and the ability to adjust volume and most importantly noise cancellation with a simple turn is what sold me.Look is unique and my partner says it’s awkwardly beautiful and I agree with her. The gray is pristine, I have some worry that wear will show easier but I’m tired of white and black as the only options.Cons: 18.5 hour battery life is advertised but I can only get 17. I know that’s not much but I’m left wondering why? Not a deal breaker by any means.The touch controls can be better. Tap, double tap, triple tap... not as accurate and reliable as I’d like but again not a deal breaker.Those are my only two knocks on these surface 2’s but my partner did mention one that I don’t really agree with. She says they feel flimsy. I can see what she is saying but having each cup spin 180 is great for storage. Oh and the case provided is solid!She also mentioned a slight delay in response time w/ audio commands but I don’t care too much about a second or two.I hit the lotto with these. Love them, can’t put them down and I don’t want to share lolPrice is ok, I was hoping to see a sale w/ it being the holidays but I’m so happy w/ them I am cool with $250.I waited a long long time to get noise canceling headphones and I hit a grand slam on my first try!
Thank you for your feedback
Sorry, there was an error
Sorry we couldn't load the review

Top reviews from the United States

Reviewed in the United States on December 20, 2023
Color: GrayStyle: Over-EarVerified Purchase
Reviewed in the United States on December 26, 2020
Color: GlacierStyle: In-EarVerified Purchase
Reviewed in the United States on December 29, 2020
Color: GrayStyle: Over-EarVerified Purchase
Customer image
Win
4.0 out of 5 stars Love at first note (exchanged)
Reviewed in the United States on December 29, 2020
Update 1/27/21: a little over a month of use with the surface 2’s and I’m noticing a significant drop in battery life. At first Cortona would tell me 17 hours remaining but the past week or so that full charge notice went from 16 hours to 15 hours. I’m not sure why the battery life after being charged overnight has dropped that much especially within the first year of use.

I am doing an exchange and hopefully the replacement works much better in terms of battery life. Have to drop at least a star for now.

4 1/2 stars!

I’ve never been compelled to write a review within hours of receiving and owning a product but these surface 2’s made my day!

I was leery of buying them b/c I never tried them on and comfort is so much about the headphone experience. Having tried on Sony, Bose, Sennheiser etc I knew what was and what was not comfortable for me. I ran the entire gamut and took months to make this decision but something about the Surface 2’s kept calling me.

I am glad I bought them b/c they met all of my expectations w/ literally 2 absolutely minor caveats.

Pros: absolutely comfortable. They are truly over the ear headphones w/ generous space avoiding pinching or clamping down on any part of my ears. My ears are encompassed in a perfect audio blanket. They do not make my ears hot after hours of wearing them. Zero jaw pressure and crown pinch. The form is perfect for me.

Audio is great. Noise cancellation is amazing but not as good as the Sony xm4’s. It’s literally a photo finish race and the xm4’s outperformed the surface 2’s. I’m not an audiophile but I felt like I was hearing new notes and peaks w/ my music while wearing the surface 2’s. The xm4’s have better sound but I’m not complaining.

Call quality is fine. Ppl can hear me just fine and I can hear them, no complaints at all. I love the ability to switch b/w two devices. So while editing on my Mac I can seamlessly transition to my iPhone and take that call and go back to work on my Mac after hanging up.

The dials on these are also such a huge plus. I love power authority on volume and noise cancellation. I don’t want to go to my phone or into an app to make an adjustment. A simple turn on either side and I’m good to go. I think that’s the feature that pulled me towards the surface 2’s. No app and the ability to adjust volume and most importantly noise cancellation with a simple turn is what sold me.

Look is unique and my partner says it’s awkwardly beautiful and I agree with her. The gray is pristine, I have some worry that wear will show easier but I’m tired of white and black as the only options.

Cons: 18.5 hour battery life is advertised but I can only get 17. I know that’s not much but I’m left wondering why? Not a deal breaker by any means.

The touch controls can be better. Tap, double tap, triple tap... not as accurate and reliable as I’d like but again not a deal breaker.

Those are my only two knocks on these surface 2’s but my partner did mention one that I don’t really agree with. She says they feel flimsy. I can see what she is saying but having each cup spin 180 is great for storage. Oh and the case provided is solid!

She also mentioned a slight delay in response time w/ audio commands but I don’t care too much about a second or two.

I hit the lotto with these. Love them, can’t put them down and I don’t want to share lol

Price is ok, I was hoping to see a sale w/ it being the holidays but I’m so happy w/ them I am cool with $250.

I waited a long long time to get noise canceling headphones and I hit a grand slam on my first try!
Images in this review
Customer image Customer image
Customer imageCustomer image
7 people found this helpful
Report

Top reviews from other countries

Translate all reviews to English
Babak
3.0 out of 5 stars Good quality but I returned them
Reviewed in Canada on March 12, 2022
Color: GlacierStyle: In-EarVerified Purchase
One person found this helpful
Report
ricardo r
4.0 out of 5 stars Buen sonido para musica.
Reviewed in Mexico on July 31, 2021
Color: GraphiteStyle: In-EarVerified Purchase
MAX DE LEON SANCEHZ
5.0 out of 5 stars Cumple con la expectativa de otros Audifonos Premium Pero Ofrece Funciones Adicionales
Reviewed in Mexico on April 12, 2021
Color: GrayStyle: Over-EarVerified Purchase
Customer image
MAX DE LEON SANCEHZ
5.0 out of 5 stars Cumple con la expectativa de otros Audifonos Premium Pero Ofrece Funciones Adicionales
Reviewed in Mexico on April 12, 2021
Sigo mucho a la marca Surface aunque no he logrado comprarme un dispositivo portatil (laptop o Tablet), se que algún día sucederá. Buscaba unos audífonos con las siguientes premisas:
1) Sonido Premium
2) Cancelación de Ruido Activa Eficiente
3) Conectividad Efectiva Multidispositivos

Lo quería para mi trabajo y para tomar mis clases de diplomado el fin de semana. Te comparto mi opinión:
1) Sonido Premium. Seguro encuentras alternativas similares y mejores pero te puedo asegurar que Surface tiene una calidad excepcional. Un sonido potente, balanceado, con excelentes matices. Te puedo asegurar que yo no necesito mas.
2) Cancelación de Ruido. Está muy a la par o ligeramente por debajo de Bose y Sony pero a mi me funcionan perfecto. Me favorece mucho en situaciones en las que deseo aislarme del ruido para concentrarme ya sea audio en ON u OFF.

Te voy a decir en que me hace la diferencia a mi: 1) Estuche Premium lo puedo llevar a todos lados y no tuve que pagar adicional. 2) Tiene un sistema de sonido audio espacial que es compatible con Microsoft te recrea una atmósfera envolvente, 3) Tiene un sistema mecánico único para controlar tu volumen y checate esto 9 niveles diferentes de Cancelación de Ruido, 4) Lo mejor es que tiene una conectividad insuperable se conecta con dos dispositivos al mismo tiempo y puedes estar trabajando en tu laptop y recibir una llamada de tu celular todo funciona automático. Para videollamadas Yo solo te recomiendo que siempre los prendas primero y despues de unos segundos te metas a tu zoom, skype, teams, Meets whatever. Porque cuando lo haces al revés generalmente no se enlaza. 5) Son compatibles vía alámbrica con mi XBOX SERIES X, ya te incluye el cable de 3.5 mm lo conectas a tu control de XBOX y Voilá. No sabes lo bien que se escucha mejor que mis Astro A40, el Mic no es tan perfecto pero es decente.

Que no me gustó: 1) El color gris, es bonito pero se ensucia rápidamente y todo el tiempo siento que se me van a manchar de algo que no se le quite, hay una versión en Negro pero no quise gastar ese sobre precio. 2) Autonomía según son de 20 horas pero la verdad duara menos quizá 15 horas a mi me duraron 2 días de trabajo sin usarlo la joranada completa. 3) La banda que los sostiene de la parte alta de tu cabeza no es tan cómoda o le faltó relleno o la pudieron hacer de otro material mas cómodo al inicio sientes que algo anda mal pero rápidamente te acostumbras, 4) Los Earpads no son reemplazables asi que cuando se te dañen Goodbye Headphones.

El precio fue justo y se agradece que aún y cuando no sea un producto lanzado en México Amazon te de esa oportunidad de adquirirlos. Lástima que los de color negros estén bastante mas caros.
Images in this review
Customer image
Customer image
6 people found this helpful
Report
Josh
5.0 out of 5 stars Premium quality
Reviewed in Australia on March 27, 2021
Color: GrayStyle: Over-EarVerified Purchase
Ben
5.0 out of 5 stars Solid pair of headphones.
Reviewed in Singapore on August 17, 2020
Color: BlackStyle: Over-EarVerified Purchase
One person found this helpful
Report