Ideally located in the center of Puebla, Banyan Tree Puebla has air-conditioned rooms, an outdoor swimming pool, free WiFi and a fitness center. With a garden, the property also has a terrace, as well as a restaurant. Private parking is available on site. All rooms at the hotel come with a seating area, a flat-screen TV with cable channels and a private bathroom with free toiletries and a shower. The rooms have a coffee machine, while selected rooms also feature a balcony and others also feature city views. All guest rooms will provide guests with a minibar. Languages spoken at the 24-hour front desk include English and Spanish. Popular points of interest near Banyan Tree Puebla include Puebla Convention Center, Biblioteca Palafoxiana and Estadio Olímpico Ignacio Zaragoza. The nearest airport is Hermanos Serdán International, 16 miles from the accommodation, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Banyan Tree Hotels & Resorts
Hotel chain/brand
Banyan Tree Hotels & Resorts

Property highlights

Located in the heart of Puebla, this hotel has an excellent location score of 9.1

Breakfast Info

Continental, American

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
1 queen bed
Bedroom :
1 queen bed
Living room:
1 sofa bed
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
9.3
Cleanliness
9.5
Comfort
9.5
Value for money
8.4
Location
9.1
Free WiFi
8.5
High score for Puebla
Select topics to read reviews:

See what guests loved the most:

  • Azenteno
    Switzerland Switzerland
    The top terrace has a beautiful view of Puebla, and the sunset.
  • Fabrice
    Taiwan Taiwan
    Nice and tasteful decoration. Big and well equipped room. Ok location not far from Centro Histórico. Good and friendly service.
  • Alejandro
    Mexico Mexico
    Banyan Tree Puebla is a gem, is very well located, the property and the rooms are beautiful, beds are extremely confortable. The staff is super helpful, thank you!

Hotel area info

Restaurants
3 Restaurants On Site

  • Pasquinel
    • Cuisine
      European
    • Open for
      Breakfast
    • Ambience
      Traditional
  • Cello Cucina Italiana
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
  • Saffron
    • Cuisine
      Thai
    • Open for
      Dinner
    • Ambience
      Family-friendly • Romantic

Amenities of Banyan Tree Puebla
Great facilities! Review score, 9.3

Most popular amenities
  • Outdoor swimming pool
  • Private Parking
  • Free WiFi
  • Family rooms
  • Fitness center
  • Spa
  • Airport shuttle
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Outdoors
  • Outdoor fireplace
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Cleaning products
Room Amenities
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Activities
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Walking tours
    Additional charge
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs $11 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
Business Facilities
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Grocery deliveries
    Additional charge
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Private entrance
  • Packed lunches
  • Chapel/Shrine
  • Elevator
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • Pool with view
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Haircut
  • Pedicure
  • Manicure
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules

Banyan Tree Puebla takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:30 PM

Check-out

From 6:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 1 are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Banyan Tree Puebla accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Si su tarifa o promoción incluye desayuno, tenga en cuenta que el desayuno es americano.

Please inform Banyan Tree Puebla of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

FAQs about Banyan Tree Puebla

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Banyan Tree Puebla offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Golf course (within 2 miles)
    • Happy hour
    • Cooking class
    • Personal trainer
    • Swimming pool
    • Tour or class about local culture
    • Beauty services
    • Walking tours
    • Facial treatments
    • Waxing services
    • Makeup services
    • Manicure
    • Pedicure
    • Haircut
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness
    • Yoga classes
    • Fitness classes

  • Banyan Tree Puebla has 3 restaurants:

    • Cello Cucina Italiana
    • Pasquinel
    • Saffron

  • Yes, Banyan Tree Puebla is popular with guests booking family stays.

  • Banyan Tree Puebla is 0.7 miles from the center of Puebla. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Banyan Tree Puebla can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Continental
    • American
    • À la carte

  • The prices at Banyan Tree Puebla may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Banyan Tree Puebla is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Banyan Tree Puebla include:

    • Double
    • Suite