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Ships from: Amazon Sold by: Woot
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Ships from: Amazon Sold by: Coconut Cove
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ARRIS SURFboard SB6183-RB DOCSIS 3.0 16x4 Gigabit Cable Modem, Comcast Xfinity, Cox, Spectrum and more, 1 Gbps Port, 400 Mbps Max Internet Speed, Easy Set-up with SURFboard Central App - RENEWED
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Brand | ARRIS |
Internet service provider | spectrum, optimum, cox, xfinity |
Connectivity Technology | Ethernet |
Compatible Devices | Personal Computer |
Product Dimensions | 5"L x 2.13"W x 5.25"H |
About this item
- Modem Technology/Simple Set-Up: DOCSIS 3.0 is a reliable, broadly available & affordable technology that delivers high speed internet to your home devices. Plug-in the device, download the SURFboard Central App & follow the instructions to activate.
- Compatibility: Compatible with major U.S. cable internet providers including Cox, Spectrum, Xfinity and others. It's approved for cable internet speed plans up to 400 Mbps. Check your Internet Service Provider website to confirm compatibility.
- Ethernet Ports/Warranty: Has one 1-Gigabit ethernet port to connect to a Wi-Fi router or other wired device. Product ships with 2-Year Limited Warranty. Live Chat and Phone Support available 8am -1am EST.
- modem cable modem xfinity cox spectrum mediacom suddenlink time warner brighthouse motorola cable modem 3.0 compatible internet computer networking modems approved docsis docis3.0 1 gig best for high speed with fiber optic gaming gigabit wifi 6 voice 400 mbps 1 gbps port sb 6183 16 x 4 app
- DOCSIS 3.0 Modem Only
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This Item ARRIS SURFboard SB6183-RB DOCSIS 3.0 16x4 Gigabit Cable Modem, Comcast Xfinity, Cox, Spectrum and more, 1 Gbps Port, 400 Mbps Max Internet Speed, Easy Set-up with SURFboard Central App - RENEWED | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | $39.99$39.99 | -7% $22.90$22.90 Typical price: $24.79 | -10% $197.99$197.99 List: $219.99 | $39.95$39.95 | $99.99$99.99 | -30% $34.99$34.99 List Price: $49.99 |
Delivery | Get it as soon as Monday, Apr 1 | Get it as soon as Monday, Apr 1 | — | Get it as soon as Monday, Apr 1 | Get it as soon as Monday, Apr 1 | Get it as soon as Wednesday, Apr 3 |
Customer Ratings | ||||||
Easy to install | 4.3 | 4.7 | 4.2 | 4.2 | 4.4 | 4.2 |
WiFi signal | 3.8 | 4.4 | 3.7 | 3.5 | 3.8 | 3.6 |
Tech Support | 3.6 | 4.5 | 3.2 | 2.9 | 3.1 | 3.3 |
Value for money | 4.5 | — | 3.8 | 4.1 | 4.3 | 4.7 |
Sold By | Woot | Here26 | Amazon.com | Techa Distribution | Hitron Americas | Woot |
connectivity tech | Ethernet | Ethernet, Wi-Fi | Ethernet | Ethernet | Ethernet | Ethernet |
ethernet ports | 1 | 1 | 2 | 1 | 2 | 1 |
number of ports | 1 | — | 2 | — | 3 | 1 |
data transfer rate | 400 megabits per second | — | 2500 megabits per second | — | 1 gigabits per second | 800 megabits per second |
max downstream rate | 686 megabits per second | — | 2500 megabits per second | 960 megabits per second | 1 gigabits per second | 800 megabits per second |
max upstream rate | 143 megabits per second | 343 megabits per second | 2.5 gigabits per second | 960 megabits per second | — | 262 megabits per second |
modem type | cable | cable | cable | cable | data modem | cable |
What's in the box
From the manufacturer
Maximize the power of your home network with the SURFboard SB6183
The SURFboard SB6183 is a DOCSIS 3.0 Cable Modem capable of of bonding up to 16 downstream and 4 upstream channels. It's best for cable internet speed plans up to 400 Mbps. Stop spending money on monthly rental fees. Power your home network with the SURFboard SB6183.
Simple setup and management with SURFboard Central App
Setup has never been easier. Simply download the SURFboard Central app and follow the step-by-step instructions to get your modem up and running. No more calls to your Internet Service Provider to activate your modem. SURFboard Central takes you through that process to get you up and running quickly.
One 1-Gigabit Ethernet Port
The SB6183 has one 1-Gigabit Ethernet port. Connect to a Wi-Fi router or enjoy reliable, high-speeds for things like smart TVs and gaming consoles.
Looking for specific info?
Product information
Product Dimensions | 2.13 x 5 x 5.25 inches |
---|---|
Item Weight | 1.76 ounces |
ASIN | B01ERK1JLM |
Item model number | SB6183 |
Customer Reviews |
4.2 out of 5 stars |
Best Sellers Rank | #18,461 in Electronics (See Top 100 in Electronics) #32 in Computer Networking Modems |
Is Discontinued By Manufacturer | No |
Date First Available | November 25, 2015 |
Manufacturer | CommScope |
Warranty & Support
Feedback
Product Description
The SURFboard SB6183 is a DOCSIS 3.0 Cable Modem capable of of bonding up to 16 downstream and 4 upstream channels. It's best for cable internet speed plans up to 400 Mbps. Stop spending money on monthly rental fees. Power your home network with the SURFboard SB6183.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the performance, quality and ease of installation of the modem. For example, they mention it works well, is reliable and easy to set up. Customers are also impresseded with the value, saying it's a great product for the price. As for speed, they say it'll deliver the 300 Mbps advertised speed.
AI-generated from the text of customer reviews
Customers like the performance of the modem. They mention that it works well, has no issues, and is easy to install. Some say that it's small and stylish, and works well with just about any router. Some customers also say that the mode works great with Xfinity 400mbps and Optimum Online. Overall, most are happy with the performance and recommend it to others.
"...This modem is small, stylish, and works well with just about any router. I have mine plugged into a Google Nest router...." Read more
"...It not a fancy one but you get what you need. Everything works intently" Read more
"Savings in modem rental already this paid for itself, works great, very easy to hook up." Read more
"works well though taking a while getting Xfinity rep setting it up. Nice little modem if 400Mbps is what you need." Read more
Customers like the quality of the modem. They say it is reliable, durable, and runs strong for almost a year. Customers also mention that the signal quality is good.
"Very stable and reliable modem. It not a fancy one but you get what you need. Everything works intently" Read more
"...The modem worked perfectly when first received and was reliable for 7 months...." Read more
"...I ordered this and didn’t realize the modem did not come with this box. I had to send it back and order another item." Read more
"...Nice little modem if 400Mbps is what you need." Read more
Customers find the installation process of the modem to be easy. They mention that it works well, and is simple to set up. They also mention that the transition was easy, and that they had to call the ISP to do the rest.
"...Connecting it was simple. All I had to do was call the ISP and they did the rest...." Read more
"...Installation and setup was easy, all it took was one call to my cable provider read them a few numbers they send signals and ask you to turn on and..." Read more
"...in modem rental already this paid for itself, works great, very easy to hook up." Read more
"Easy set up works great" Read more
Customers like the value of the modem. For example, they say it's great for the price, saves money, and is the preferred brand. Some mention that the compact price is good.
"...few months this item pays for itself, and in the long run can save you hundreds of dollars...." Read more
"Got renewed version. Good value.So far, so good. Would buy again." Read more
"Great price and worked on first try" Read more
"...for upgrades, works well, very easy to setup with xfinity, and the price is right!" Read more
Customers like the speed of the modem. They say it's better than the previous modem, runs great, and is able to deliver 300 GB speeds. It also boots up and connects much faster than other modems.
"...Actually this modem does a better job of maintaining speed in the evening (when the "Netfilx Effect" slows our cable) than the ISP's rental modem...." Read more
"...It was pretty much new in box from what I could tell.Speed is solid, doesn't miss a beat...." Read more
"My internet service has been very unstable for the past several days...." Read more
"...Enter this product: Is capable of higher speeds then we need to leave some room for upgrades, works well, very easy to setup with xfinity, and the..." Read more
Customers are satisfied with the appearance of the modem. They mention that it looks great, is new, and attractive. Some say that the device runs cool.
"...The actual device runs cool. Very cool actually...." Read more
"...This modem is small, stylish, and works well with just about any router. I have mine plugged into a Google Nest router...." Read more
"Looked brand new out of the box. Activated without issue with Charter's Spectrum internet, used the online interface never had to call...." Read more
"...It was well packaged, and looked like new. I logged into it and checked the stats, and they are all within range...." Read more
Customers are mixed about the size of the modem. Some mention that it's small, compact, and easy to hide, while others say that it didn't fit.
"...This modem is small, stylish, and works well with just about any router. I have mine plugged into a Google Nest router...." Read more
"Didn't come with the right charger! This one doesn't fit. Amazon didn't have anyone available to talk to, but Arris did...." Read more
"No issues after 2+ years! Wi-Fi signal is great and the box is slim, easy to hide. I love that it comes in white to blend in with my wall" Read more
"The modem works well. It's small, but emits quite a bit of light because of the LEDs...." Read more
Customers are dissatisfied with the connectivity of the modem. They mention that it provides no connectivity to the outside world, it drops connection, and it crashes nearly every day. Some customers also report that the event log was full of failed connections. Additionally, some customers report that it does not communicate at all with any of the routers they have. Overall, some find the connectivity to be poor and unreliable.
"...send reset commands and perform speed tests, the modem itself provided no connectivity to the outside world for any other device...." Read more
"...Did not handle stress very well and ended up dropping connection and crashing nearly every day...." Read more
"...Simple install and no issue with the service provider when I was setting it up! Highly recommend, I have never had any problems with these!" Read more
"...PS: There is no phone line in this modem, to save more buy the Polycom OBI200 and done, you got a phone line! :)" Read more
Reviews with images
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Top reviews
Top reviews from the United States
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We use it with MAC OS X, Android and whatever Roku uses.
We consistently get our plan's rated speed from the cable provider (30 mBps down & 5 mBps up). Once in a while, we get over the speed we pay for (when the cable company goofs) and this modem is more than happy to oblige.
Al channels bond all the time, so that's a good thing for maintaining speed. Actually this modem does a better job of maintaining speed in the evening (when the "Netfilx Effect" slows our cable) than the ISP's rental modem. We can still get 30 mBps.) I've never speed checked & got lower than what we pay for. (Good marks for Wowway and Arris)
We can surf the innner-tube-web-net while both of our televisions are streaming educational documentaries on PBS. (OK- Chick flicks & monster movies) This modem doesn't even break a sweat- even in the evening.
Tech support is excellent. When i first got it, it would not register on Arris' warranty registration page. Apparently it was already registered to someone else & they must have returned it. My call to tech support was answered by a real, live English speaking person in 1 minute. The technician fixed the problem in less than 2 minutes and offered to stay on the phone while I connected it, just in case I had a problem. Cool, huh? Cheerful guy, too.
Connecting it was simple. All I had to do was call the ISP and they did the rest. They could see that it was registered to someone else and Arris fixed it. Once I reached a person at the ISP (20 minutes), provisioning it took about 3 minutes. Simple! The provider is Wide Open West (Also called "Wow" or "Wowway")
I did have a problem with setting the Energy Saving feature. The manual's procedure didn't match what the screen said. I wrote to tech support. About an hour later I got a reply. One has to unhook it from the ISP to set this feature. The manual skipped that part. Oh well!
Later, I wanted to re-boot it for a test in case the power ever goes out. It would not re-boot, following the manual's procedure. I called tech support. One minute later, a person came on the phone. He said to unhook it from the ISP cable to re-boot it. (Again- Excellent tech support. Crummy manual, however).
Note that when we have had power failures, it does re-connect to the ISP with no intervention on my part. I gusee you only have to unhook the ISP cable if you are doing a software re-boot.
The actual device runs cool. Very cool actually. This is probably because of two things: The venting pattern and the fact that the power supply is not inside the device. This is good & helps the circuitry run cooler. Actually, since the power supply is a (little) brick- and the brick is outside, it runs cooler too. (And can be replaced wth a generic if needed.)
It plays well with my TP-Link Archer C7-AC 1750 router. There are no family feuds between them.
Report Card:
Performance = A+
Reliability = A+
Easy Of Connecting = B (Only because of the registration problem)
Temperature = A+
Compatibility = A+
Tech Support By Phone = A+
Tech Support By E-Mail = A+
User Manual = It's Off To Summer School for Those Writers.
Personally, if this ever needs replacing, I will buy Arris again. And, I will buy it on Amazon.
Why Amazon? They helped me out when the first one I bought (from a private seller on Amazon) turned out to be second hand and, per Arris, possibly bootleg. (So much for cheaping-out & not buying from Amazon...)
So, I do highly recommend this device.
If it ever messes up & Arris can't help out, I'll update this review.
The modem worked perfectly when first received and was reliable for 7 months. Today the ethernet port on the back of the modem stopped working, so although my service provider was able to communicate with the modem, send reset commands and perform speed tests, the modem itself provided no connectivity to the outside world for any other device. It was fortunate that I kept the old modem as I was able to plug it in and resume service immediately.
I understand the risks that come with purchasing refurbished devices and believe the seller intended to offer a good product at a discount. Unfortunately, not all refurbished items are created equal and in some cases the device dies a few months after the warranty period. I would not recommend making this purchase as there is no way to ensure other modems have a longer useful lifespan.
So far, so good.
Would buy again.
#2 But also the write-up on the Amazon site says 2 year limited warranty, but it is only 1 year (That stated in the brochure that comes with it and also verified by a customer support person.) So that is inaccurate information.
"Product ships with 2-Year Limited Warranty. "
Reviewed in the United States on January 20, 2024
#2 But also the write-up on the Amazon site says 2 year limited warranty, but it is only 1 year (That stated in the brochure that comes with it and also verified by a customer support person.) So that is inaccurate information.
"Product ships with 2-Year Limited Warranty. "