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JBL Quantum 400 - Wired Over-Ear Gaming Headphones with USB and Game-Chat Balance Dial - Black, Large

4.3 4.3 out of 5 stars 2,720 ratings

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Headphones

Purchase options and add-ons

Brand JBL
Model Name JBL Quantum 400 - Black
Color Black
Form Factor Over Ear
Connectivity Technology Bluetooth

About this item

  • In competitive gaming, sound is survival, and JBL knows great sound: From the thrill of tracking enemies in FPS games, to engaging in epic MOBA battles, the JBL Quantum 400 amplifies every victory on PC, Mac, Xbox, PS4 and Nintendo Switch.
  • Features JBL Quantum Surround sound technology which is engineered for accuracy and delivers immersive gaming audio for a competitive edge, so users never have to miss a step, shot or jump during gameplay.
  • JBL Quantum 400 gaming headset incorporates a flip-up boom microphone with echo cancelling technology, allowing users to focus on their teammates' voice rather than background noise, for crystal clear communication. Integrated Discord certified game-chat balance.
  • Memory foam ear cushions on the JBL Quantum 400 headset are covered in soft PU leather, providing comfort for marathon sessions, plus 3.5 mm and USB adapter connections for multi-platform gaming on PC, Mac, Xbox, PS4 and Nintendo Switch.
  • Items delivered: JBL Quantum 400 wired over ear gaming headset with boom mic in black, RGB lighting effects, compatible with PC, Mac, Xbox, PlayStation, Nintendo Switch, mobile and VR.
  • Troubleshooting tips 1.The headset has multiple settings on them which can alter sound and muting during gameplay, please make sure to have the customer adjust the settings on the headset to best match the sound they desire. 2. If the headset is begin used on a computer or gaming device, make sure to look into the settings on the gaming device to adjust the sound settings. 3. If this set does not meet the expectations of the customer, we would recommend that the customer return and find a different Quantum headset that is better aligned with what they were looking for. 4. Please see the attached QSG for any additional questions and to use with customers.
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JBL Quantum 400 - Wired Over-Ear Gaming Headphones with USB and Game-Chat Balance Dial - Black, Large
JBL Quantum 400 - Wired Over-Ear Gaming Headphones with USB and Game-Chat Balance Dial - Black, Large
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Price-50% $49.95
List:$99.95
-20% $31.96
New Price:$39.95
-25% $149.95
List:$199.95
-30% $69.95
List:$99.95
-29% $106.69
New Price:$149.95
$49.99
Delivery
Get it as soon as Monday, Apr 1
Get it as soon as Monday, Apr 1
Get it as soon as Monday, Apr 1
Get it as soon as Monday, Apr 1
Get it as soon as Monday, Apr 1
Customer Ratings
Sound quality
4.2
4.0
4.3
3.8
3.8
3.9
Noise cancellation
3.8
4.0
4.2
2.8
4.0
3.7
For gaming
3.9
4.7
3.6
4.3
3.9
Comfort
4.3
4.3
4.7
Sold By
Amazon.com
Verdi!
Amazon.com
Amazon.com
online reseller express
NUBWO
connectivity tech
Bluetooth
Wired
Wireless, Wired
Wireless, Wired
Wireless
2.4GHz Wireless
headphones form factor
Over Ear
Over Ear
Over Ear
Over Ear
Over Ear
Over Ear
connector type
3.5mm Jack
3.5mm Jack
wireless
usb,wireless
wireless
3.5mm Jack, 2.4GHz Wireless Dongle
noise control
sound isolation
active noise cancellation
sound isolation
active noise cancellation
headphones jack
3.5 mm Jack
USB-C to USB-A
3.5 mm Jack
cable feature
Detachable
Retractable
Without Cable
Detachable
Without Cable
control type
Noise Control
Noise Control
Media Control
Volume Control
Media Control
Call Control

From the manufacturer

Quantum 400
Quantum 400
Quantum 400
Quantum 400

JBL Quantum Comparison

Quantum 400

JBL Quantum 400

Quantum One

JBL Quantum One

Quantum 800

JBL Quantum 800

Quantum 600

JBL Quantum 600

Quantum 300

JBL Quantum 300

Customer Reviews
4.3 out of 5 stars
2,720
4.2 out of 5 stars
1,495
4.2 out of 5 stars
1,304
4.3 out of 5 stars
1,780
4.3 out of 5 stars
2,518
Wireless
No No Yes Yes No
Active Noise Cancellation
Surround Sound
Yes Plus Headtracking Yes Yes Yes
PC Software Customization
Connectivity (3.5mm)
Plus USB Yes, Plus USB Plus 2.GHz Wireless, BT 5.0 Plus 2.GHz Wireless Plus USB Audio Adapter
Frequency Response
20Hz - 20kHZ 20Hz - 40kHZ 20Hz - 40kHZ 20Hz - 40kHZ 20Hz - 20kHZ

Product guides and documents

What's in the box

  • Quantum 400 Headphone ,Type-C to Type-A Cable, 3.5mm Audio Cable, Windshield Foam For Microphone, Quick Start Guide, Warranty card, Safety Sheet
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    Product information

    Warranty & Support

    Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

    Feedback

    JBL

    JBL Quantum 400 - Wired Over-Ear Gaming Headphones with USB and Game-Chat Balance Dial - Black, Large


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    Product Description

    JBL Quantum 400 over-ear gaming headset. The JBL Quantum range delivers a sound experience that transforms each headset into a crown for the everyday champion. The JBL Quantum 400 comes with the JBL Quantum Engine software for immersive surround sound, enabling PC gamers to adjust EQ, sound effects, mic modes, and RGB effects. Built by our team of acoustic engineers and tested extensively with gamers around the world to develop a predictive algorithm so that every game is more immersive to give you a competitive edge. The JBL Quantum 400 gaming headset delivers an accurate soundscape so you can amplify all your epic gaming moments. Product deatils. USB wired over ear gaming headset, JBL Quantum Sound signature, JBL Quantum Surround Sound, JBL Quantum Engine PC software, DTS headphone X:2.0, 3.5 mm and USB connections, Game chat balance, Flip-up Boom microphone. For over 70 years, JBL has engineered the most precise, impressive sound found in big venues around the world. JBL's mission and vision is to make life more connected, entertaining, personalized and productive. The company combines passion and purpose to design smart products, systems, software and services to connect people wherever they are.

    Customer reviews

    4.3 out of 5 stars
    4.3 out of 5
    2,720 global ratings

    Customers say

    Customers like the comfort of the headphones. For example, they mention it fits well, has soft ear pieces, and the strap breaths well. That said, some complain about the mic. Opinions are mixed on the sound quality, lighting, fit, quality, and performance.

    AI-generated from the text of customer reviews

    52 customers mention41 positive11 negative

    Customers like the comfort of the headphones. They mention that the ear pieces are soft, and the sound is clear. Some say that the strap breaths well, and there's no worry of sore ears after long-time usage.

    "...The cups fit right over my ears snugly, and the strap breaths well without putting much pressure down on my head. They're earhugs...." Read more

    "...+ The size is adjustable in the usual ways, and they are comfortable enough on my head, even after quite a few hours...." Read more

    "...no unwanted sound picked up from the mic, no feedback and super comfortable...." Read more

    "...He says that they are very good quality and feel pretty comfortable. The price is also lower than other brands that offer similar characteristics." Read more

    23 customers mention18 positive5 negative

    Customers like the value of the headphones. They say it's a quality affordable product, and good for a temporary deal. Some mention it'll be good for use until they can get a better one.

    "...work (i.e. recording or mixing) they are at a good quality/price point for playing games, casual music listening for enjoyment, YouTube, and so forth..." Read more

    "I bought these to work from home at a great price...." Read more

    "...The price is also lower than other brands that offer similar characteristics." Read more

    "...it’s nice and the surround sound is good but other then that it’s not worth it." Read more

    166 customers mention111 positive55 negative

    Customers are mixed about the sound quality of the headphones. Some mention that the speakers are amazing, the noise-cancelling is pretty darn good, and the controls are great. They say the headphones are good for playing games, casual music listening for enjoyment, and YouTube, while others say that it's not really all that good for sound and makes noise as it runs over things.

    "...find JBL makes it hard to compete with them in this regard, the audio is crisp clear, and well-tuned, My mates have no issue hearing any comments or..." Read more

    "...are at a good quality/price point for playing games, casual music listening for enjoyment, YouTube, and so forth...." Read more

    "...that blocks out a lot of outside noise and the microphone can be raised for instant mute ( no need to press a button). They also sound terrific!" Read more

    "...These JBL headsets have recommendable sound quality. Sound quality of the mic is average, though, and increasing the sidetone level brings a lot of..." Read more

    118 customers mention59 positive59 negative

    Customers are mixed about the quality of the headphones. Some mention that they are at a good quality/price point for playing games, and are amazing. However, others say that they could be broken if mishandled, disappointed with the build quality, and that some of the joints seem a tad flimsy and loose.

    "...for serious audio work (i.e. recording or mixing) they are at a good quality/price point for playing games, casual music listening for enjoyment,..." Read more

    "...Some of the joints seem a tad flimsy and loose, however, it seems like the design intends it to pivot easily for less pressure on your head, which..." Read more

    "...If wired is what your after these are solid mid range headphones." Read more

    "...Build quality is questionable: all plastic...." Read more

    69 customers mention39 positive30 negative

    Customers are mixed about the performance of the headphones. Some mention that they work beautifully for them and are very comfortable, while others say that they stopped working after a week, the mic does have feedback, and the sound quality is totally off compared.

    "...+ They work fine with the M1 Mac, including the "Game/Chat Balance" dial...." Read more

    "...are probably the best we have heard so far, however the USB isn't great with the mic so if your mic is quiet try plugging in your aux instead that..." Read more

    "...7.1 Sound also works well for gaming. Also, the software that comes with these headphones is quite nice and user friendly...." Read more

    "...good on my switch but the intended purpose was for my Xbox S and it doesn’t work, the mic cuts in and out and same with the sound...." Read more

    21 customers mention9 positive12 negative

    Customers are mixed about the fit of the headphones. Some mention that they fit very nice and comfortable, with the size adjustable in the usual ways. The cups fit right over their ears snugly, and the strap breaths well. However, others say that a few months later, they no longer fit on their head correctly. The sizing runs on the narrower side, and some customers report issues with the mic and plug-in.

    "Great controls and sound. The headpiece pad is falling off after 4 months. Not a deal breaker but get some glue." Read more

    "...The cups fit right over my ears snugly, and the strap breaths well without putting much pressure down on my head. They're earhugs...." Read more

    "...Cons:- Sizing runs on the narrower side. As you lengthen/drop the ear covers, the distance between them shrinks. Not an anomaly for headsets...." Read more

    "...+ The size is adjustable in the usual ways, and they are comfortable enough on my head, even after quite a few hours...." Read more

    19 customers mention7 positive12 negative

    Customers are mixed about the lighting of the headphones. Some mention that it lights up in neon, is fully customizable, and is pretty cool. However, others say that it does not light up for the Xbox and that the lights only work if they plug the headset directly.

    "...The LED lights also only work when plugged into the back of the Nintendo Switch. It would be great for Xbox or PS4 or even PC...." Read more

    "...The color changing is my favorite. You can make the lights flicker, glitch or even breath were is slowly gets brighter and darker...." Read more

    "...The only other thing I can say I don’t like about them I the lights only work on them if you’re plugged into a power source and an audio source." Read more

    "...My first purchased unit kept powering off, and I was issued an immediate replacement...." Read more

    19 customers mention0 positive19 negative

    Customers are dissatisfied with the mic of the headphones. They mention that it's horrible, faulty, and can't pick up their voice. Some say that the mic is very crackly and doesn't work properly.

    "Great head set. I can hear everything. But mic is horrible I have mess with all the settings on Xbox X and no help" Read more

    "...They were stereophonic, however. It was helpful when gaming. The mic was jacked and no matter how many settings I tweaked, almost no one could..." Read more

    "...the intended purpose was for my Xbox S and it doesn’t work, the mic cuts in and out and same with the sound...." Read more

    "...sound good, as I would expect from JBL, but the microphone lacks the sensitivity to be useful...." Read more

    They were great!
    4 Stars
    They were great!
    First I would like to say I purchased theys August of 2021, I am writing this review 1 year and 6 months later 2/28/2023. These headphones were great (still work). I loved the sound, I've been gaming for 16 years now and can honestly say they were the best headphones I have purchased and for the price, you can't beat them! The sound quality is great! I take very good care of all of my equipment as I don't like to buy cheap and don't like to buy over and over. These finally broke last night which forced me to super glue them. The headset is made out of plastic and it finally broke when I picked them up. These will get passed down to my son who can use them since they can be adjusted anymore. Overall very pleased with JBL, I own many JBL products and they have never failed me. I wish these were made from an aluminum frame maybe they would last longer. I really hate to leave these behind but they were great while I had them. Comfort level was 4/5, sound 4/5, mic 3/5. I used them on an Xbox series X.
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    Top reviews from the United States

    Reviewed in the United States on January 12, 2024
    Style: HeadphonesVerified Purchase
    10 people found this helpful
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    Reviewed in the United States on January 28, 2022
    Style: HeadphonesVerified Purchase
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    5.0 out of 5 stars Right features - good sound - works with M1 Mac
    Reviewed in the United States on January 28, 2022
    Different people want different features, but for me these are just about right.
    + You don't have to remember to charge these, and they'll never run out of charge in the middle of something, because they're wired. The cable doesn't bother me, but batteries dying does.
    + That means these are probably going to have longer lifespans than wireless ones also, because there aren't batteries to stop holding a charge.
    + While I wouldn't use these for serious audio work (i.e. recording or mixing) they are at a good quality/price point for playing games, casual music listening for enjoyment, YouTube, and so forth. The sound is clear, clean, and fairly detailed. They're basically competitive with other headphones in the $80 - $120 range, which these days means they're pretty good.
    + They work fine with the M1 Mac, including the "Game/Chat Balance" dial.
    + The way that the balance dial works, on Mac at least, is that when you plug the USB cable into your computer, two sound output destinations show up in the audio settings: JBL Quantum 400 Chat" and "JBL Quantum 400 Game". First, set your system sound to the "JBL Quantum 400 Game" output (Or do it in your game's audio settings if it doesn't use the system audio.) Then, go into Discord's audio settings (or Zoom, or whatever program you're using for chat) and instead of using the system audio output, choose the "JBL Quantum 400 Chat". And then, it just works and you can adjust the balance dial to your heart's content.
    + The size is adjustable in the usual ways, and they are comfortable enough on my head, even after quite a few hours. This will, of course, vary from person to person.
    + I like the placement of the Mute indicator LED on the end of the microphone where you can just see whether it's muted with your peripheral vision, without it being intrusive.
    - As far as I can tell there isn't a Mac version of the JBL software to do EQ, control the LED colors, etc. This doesn't matter to me, but maybe it does to some people out there.
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    16 people found this helpful
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    Reviewed in the United States on January 14, 2024
    Style: HeadphonesVerified Purchase
    One person found this helpful
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    Reviewed in the United States on February 26, 2024
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    Reviewed in the United States on February 22, 2024
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    4 people found this helpful
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    Top reviews from other countries

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    Jaquelin
    5.0 out of 5 stars Resistentes y de buen sonido
    Reviewed in Mexico on February 9, 2024
    Style: HeadphonesVerified Purchase
    One person found this helpful
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    Maria José
    5.0 out of 5 stars Avaliação
    Reviewed in Brazil on December 1, 2023
    Style: HeadphonesVerified Purchase
    Louis
    5.0 out of 5 stars best value for the money
    Reviewed in Canada on January 16, 2022
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    One person found this helpful
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    Dan
    4.0 out of 5 stars Good value
    Reviewed in Australia on October 15, 2020
    Style: HeadphonesVerified Purchase
    Claudia Rossi
    5.0 out of 5 stars Quem recebeu o presente gostou
    Reviewed in Brazil on December 7, 2023
    Style: HeadphonesVerified Purchase