Other Sellers on Amazon
98% positive over last 12 months
- 6 VIDEOS
Image Unavailable
Color:
-
-
-
- To view this video download Flash Player
JBL Quantum 400 - Wired Over-Ear Gaming Headphones with USB and Game-Chat Balance Dial - Black, Large
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Brand | JBL |
Model Name | JBL Quantum 400 - Black |
Color | Black |
Form Factor | Over Ear |
Connectivity Technology | Bluetooth |
About this item
- In competitive gaming, sound is survival, and JBL knows great sound: From the thrill of tracking enemies in FPS games, to engaging in epic MOBA battles, the JBL Quantum 400 amplifies every victory on PC, Mac, Xbox, PS4 and Nintendo Switch.
- Features JBL Quantum Surround sound technology which is engineered for accuracy and delivers immersive gaming audio for a competitive edge, so users never have to miss a step, shot or jump during gameplay.
- JBL Quantum 400 gaming headset incorporates a flip-up boom microphone with echo cancelling technology, allowing users to focus on their teammates' voice rather than background noise, for crystal clear communication. Integrated Discord certified game-chat balance.
- Memory foam ear cushions on the JBL Quantum 400 headset are covered in soft PU leather, providing comfort for marathon sessions, plus 3.5 mm and USB adapter connections for multi-platform gaming on PC, Mac, Xbox, PS4 and Nintendo Switch.
- Items delivered: JBL Quantum 400 wired over ear gaming headset with boom mic in black, RGB lighting effects, compatible with PC, Mac, Xbox, PlayStation, Nintendo Switch, mobile and VR.
- Troubleshooting tips 1.The headset has multiple settings on them which can alter sound and muting during gameplay, please make sure to have the customer adjust the settings on the headset to best match the sound they desire. 2. If the headset is begin used on a computer or gaming device, make sure to look into the settings on the gaming device to adjust the sound settings. 3. If this set does not meet the expectations of the customer, we would recommend that the customer return and find a different Quantum headset that is better aligned with what they were looking for. 4. Please see the attached QSG for any additional questions and to use with customers.
Frequently bought together
Similar items that may ship from close to you
- Logitech G335 Wired Gaming Headset, with Flip to Mute Microphone, 3.5mm Audio Jack, Memory Foam Earpads, Lightweight, Compatible with PC, PlayStation, Xbox, Nintendo Switch - BlackAmazon's Choicein PC Game HeadsetsFREE Shipping by AmazonGet it as soon as Monday, Apr 1Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Carbon Neutral Certified by SCS Global Services means the product’s carbon emissions have been measured and reduced, with any remaining emissions offset.
- LTGEM Hard Case for JBL Quantum One/50/100/200/300/400/600/610/800/810 Wired Over Ear Gaming HeadphonesAmazon's Choicein Headphone CasesFREE Shipping on orders over $35 shipped by AmazonGet it as soon as Monday, Apr 1
- JBL Quantum 610 Wireless 2.4GHz Headset: 40h Battery, 50mm Drivers, PC Gaming and Console Compatible, Black, MediumAmazon's Choicein PlayStation 4 HeadsetsFREE Shipping on orders over $35 shipped by AmazonGet it as soon as Monday, Apr 1
- NUBWO G06 Dual Wireless Gaming Headset with Microphone for PS5, PS4, PC, Mobile, Switch: 2.4GHz Wireless + Bluetooth - 100 Hr Battery - 50mm Drivers - OrangeFREE Shipping by AmazonGet it as soon as Monday, Apr 1
- JBL Quantum 910 Wireless Gaming Headset, Black, Large23% offLimited time dealFREE Shipping by AmazonGet it as soon as Monday, Apr 1
From the brand
-
For over 75 years, JBL has helped people own their sound with Headphones, speakers and audio gear designed around expression. From the history-making stages of Woodstock to the thrilling sports stadiums, music venues and movie theaters you visit today, JBL amplifies truly unforgettable experiences.
Booming bass, rich detail and the freedom to feel the moment, wherever you are.
-
-
JBL Quantum Gaming Headsets
Hear Every Detail Of The Environment Around You With The Superior Sound Of JBL Quantum. Take On New Challenges. Dare To Level Up.
-
Wireless Over-Ear Headsets
Wireless Over-Ear Console Gaming Headset With Head Tracking-Enhanced, Active Noise Cancelling And Bluetooth.
-
True Wireless Gaming Earbuds
Experience True Gaming On-The Go With Quantum's True Wireless Earbuds. Featuring Quantum Surround, Lasting Battery Life & Dual Paring.
-
JBL Quantum Stream
Dual Pattern Premium USB Microphone For Streaming, Recording, And Gaming.
Compare with similar items
This Item JBL Quantum 400 - Wired Over-Ear Gaming Headphones with USB and Game-Chat Balance Dial - Black, Large | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart Add to Cart | Try again! Added to Cart Add to Cart | Try again! Added to Cart Add to Cart | Try again! Added to Cart Add to Cart | Try again! Added to Cart Add to Cart | Try again! Added to Cart Add to Cart | |
Price | -50% $49.95$49.95 List: $99.95 | -20% $31.96$31.96 New Price: $39.95 | -25% $149.95$149.95 List: $199.95 | -30% $69.95$69.95 List: $99.95 | -29% $106.69$106.69 New Price: $149.95 | $49.99$49.99 |
Delivery | — | Get it as soon as Monday, Apr 1 | Get it as soon as Monday, Apr 1 | Get it as soon as Monday, Apr 1 | Get it as soon as Monday, Apr 1 | Get it as soon as Monday, Apr 1 |
Customer Ratings | ||||||
Sound quality | 4.2 | 4.0 | 4.3 | 3.8 | 3.8 | 3.9 |
Noise cancellation | 3.8 | 4.0 | 4.2 | 2.8 | 4.0 | 3.7 |
For gaming | 3.9 | 4.7 | — | 3.6 | 4.3 | 3.9 |
Comfort | 4.3 | — | — | 4.3 | — | 4.7 |
Sold By | Amazon.com | Verdi! | Amazon.com | Amazon.com | online reseller express | NUBWO |
connectivity tech | Bluetooth | Wired | Wireless, Wired | Wireless, Wired | Wireless | 2.4GHz Wireless |
headphones form factor | Over Ear | Over Ear | Over Ear | Over Ear | Over Ear | Over Ear |
connector type | 3.5mm Jack | 3.5mm Jack | wireless | usb,wireless | wireless | 3.5mm Jack, 2.4GHz Wireless Dongle |
noise control | sound isolation | — | active noise cancellation | sound isolation | active noise cancellation | — |
headphones jack | 3.5 mm Jack | — | — | USB-C to USB-A | — | 3.5 mm Jack |
cable feature | Detachable | Retractable | Without Cable | Detachable | Without Cable | — |
control type | Noise Control | Noise Control | Media Control | Volume Control | Media Control | Call Control |
From the manufacturer
JBL Quantum Comparison
JBL Quantum 400
Add to Cart
| JBL Quantum One
Add to Cart
| JBL Quantum 800
Add to Cart
| JBL Quantum 600 | JBL Quantum 300
Add to Cart
| |
Customer Reviews
|
4.3 out of 5 stars
2,720
|
4.2 out of 5 stars
1,495
|
4.2 out of 5 stars
1,304
|
4.3 out of 5 stars
1,780
|
4.3 out of 5 stars
2,518
|
Wireless
| No | No | Yes | Yes | No |
Active Noise Cancellation
| ✘ | ✔ | ✔ | ✘ | ✘ |
Surround Sound
| Yes | Plus Headtracking | Yes | Yes | Yes |
PC Software Customization
| ✔ | ✔ | ✔ | ✔ | ✔ |
Connectivity (3.5mm)
| Plus USB | Yes, Plus USB | Plus 2.GHz Wireless, BT 5.0 | Plus 2.GHz Wireless | Plus USB Audio Adapter |
Frequency Response
| 20Hz - 20kHZ | 20Hz - 40kHZ | 20Hz - 40kHZ | 20Hz - 40kHZ | 20Hz - 20kHZ |
Product guides and documents
Videos
Videos for this product
0:22
Click to play video
Fascinating Features of JBL Quantum 400 Headphones
Daniel
Videos for this product
0:52
Click to play video
Review JBL Quantum 400 - Wired Over-Ear Gaming Headphones
Evgeny Kim
Videos for this product
4:41
Click to play video
JBL Quantum 400 Review From A GAMER!
Aaron X Loud and Wireless
What's in the box
Looking for specific info?
Discover similar items
Product information
Product Dimensions | 9.65 x 3.94 x 9.06 inches |
---|---|
Item Weight | 9.7 ounces |
ASIN | B084CZDX61 |
Item model number | JBLQUANTUM400BLKAM |
Batteries | 2 Lithium Ion batteries required. |
Customer Reviews |
4.3 out of 5 stars |
Best Sellers Rank | #295 in Video Games (See Top 100 in Video Games) #32 in PC Game Headsets #64 in Over-Ear Headphones |
Is Discontinued By Manufacturer | No |
Date First Available | May 4, 2020 |
Manufacturer | JBL |
Country of Origin | China |
Item Weight | 9.7 Ounces |
Units | 1.0 Count |
Number Of Items | 1 |
Warranty & Support
Feedback
Product Description
JBL Quantum 400 over-ear gaming headset. The JBL Quantum range delivers a sound experience that transforms each headset into a crown for the everyday champion. The JBL Quantum 400 comes with the JBL Quantum Engine software for immersive surround sound, enabling PC gamers to adjust EQ, sound effects, mic modes, and RGB effects. Built by our team of acoustic engineers and tested extensively with gamers around the world to develop a predictive algorithm so that every game is more immersive to give you a competitive edge. The JBL Quantum 400 gaming headset delivers an accurate soundscape so you can amplify all your epic gaming moments. Product deatils. USB wired over ear gaming headset, JBL Quantum Sound signature, JBL Quantum Surround Sound, JBL Quantum Engine PC software, DTS headphone X:2.0, 3.5 mm and USB connections, Game chat balance, Flip-up Boom microphone. For over 70 years, JBL has engineered the most precise, impressive sound found in big venues around the world. JBL's mission and vision is to make life more connected, entertaining, personalized and productive. The company combines passion and purpose to design smart products, systems, software and services to connect people wherever they are.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the comfort of the headphones. For example, they mention it fits well, has soft ear pieces, and the strap breaths well. That said, some complain about the mic. Opinions are mixed on the sound quality, lighting, fit, quality, and performance.
AI-generated from the text of customer reviews
Customers like the comfort of the headphones. They mention that the ear pieces are soft, and the sound is clear. Some say that the strap breaths well, and there's no worry of sore ears after long-time usage.
"...The cups fit right over my ears snugly, and the strap breaths well without putting much pressure down on my head. They're earhugs...." Read more
"...+ The size is adjustable in the usual ways, and they are comfortable enough on my head, even after quite a few hours...." Read more
"...no unwanted sound picked up from the mic, no feedback and super comfortable...." Read more
"...He says that they are very good quality and feel pretty comfortable. The price is also lower than other brands that offer similar characteristics." Read more
Customers like the value of the headphones. They say it's a quality affordable product, and good for a temporary deal. Some mention it'll be good for use until they can get a better one.
"...work (i.e. recording or mixing) they are at a good quality/price point for playing games, casual music listening for enjoyment, YouTube, and so forth..." Read more
"I bought these to work from home at a great price...." Read more
"...The price is also lower than other brands that offer similar characteristics." Read more
"...it’s nice and the surround sound is good but other then that it’s not worth it." Read more
Customers are mixed about the sound quality of the headphones. Some mention that the speakers are amazing, the noise-cancelling is pretty darn good, and the controls are great. They say the headphones are good for playing games, casual music listening for enjoyment, and YouTube, while others say that it's not really all that good for sound and makes noise as it runs over things.
"...find JBL makes it hard to compete with them in this regard, the audio is crisp clear, and well-tuned, My mates have no issue hearing any comments or..." Read more
"...are at a good quality/price point for playing games, casual music listening for enjoyment, YouTube, and so forth...." Read more
"...that blocks out a lot of outside noise and the microphone can be raised for instant mute ( no need to press a button). They also sound terrific!" Read more
"...These JBL headsets have recommendable sound quality. Sound quality of the mic is average, though, and increasing the sidetone level brings a lot of..." Read more
Customers are mixed about the quality of the headphones. Some mention that they are at a good quality/price point for playing games, and are amazing. However, others say that they could be broken if mishandled, disappointed with the build quality, and that some of the joints seem a tad flimsy and loose.
"...for serious audio work (i.e. recording or mixing) they are at a good quality/price point for playing games, casual music listening for enjoyment,..." Read more
"...Some of the joints seem a tad flimsy and loose, however, it seems like the design intends it to pivot easily for less pressure on your head, which..." Read more
"...If wired is what your after these are solid mid range headphones." Read more
"...Build quality is questionable: all plastic...." Read more
Customers are mixed about the performance of the headphones. Some mention that they work beautifully for them and are very comfortable, while others say that they stopped working after a week, the mic does have feedback, and the sound quality is totally off compared.
"...+ They work fine with the M1 Mac, including the "Game/Chat Balance" dial...." Read more
"...are probably the best we have heard so far, however the USB isn't great with the mic so if your mic is quiet try plugging in your aux instead that..." Read more
"...7.1 Sound also works well for gaming. Also, the software that comes with these headphones is quite nice and user friendly...." Read more
"...good on my switch but the intended purpose was for my Xbox S and it doesn’t work, the mic cuts in and out and same with the sound...." Read more
Customers are mixed about the fit of the headphones. Some mention that they fit very nice and comfortable, with the size adjustable in the usual ways. The cups fit right over their ears snugly, and the strap breaths well. However, others say that a few months later, they no longer fit on their head correctly. The sizing runs on the narrower side, and some customers report issues with the mic and plug-in.
"Great controls and sound. The headpiece pad is falling off after 4 months. Not a deal breaker but get some glue." Read more
"...The cups fit right over my ears snugly, and the strap breaths well without putting much pressure down on my head. They're earhugs...." Read more
"...Cons:- Sizing runs on the narrower side. As you lengthen/drop the ear covers, the distance between them shrinks. Not an anomaly for headsets...." Read more
"...+ The size is adjustable in the usual ways, and they are comfortable enough on my head, even after quite a few hours...." Read more
Customers are mixed about the lighting of the headphones. Some mention that it lights up in neon, is fully customizable, and is pretty cool. However, others say that it does not light up for the Xbox and that the lights only work if they plug the headset directly.
"...The LED lights also only work when plugged into the back of the Nintendo Switch. It would be great for Xbox or PS4 or even PC...." Read more
"...The color changing is my favorite. You can make the lights flicker, glitch or even breath were is slowly gets brighter and darker...." Read more
"...The only other thing I can say I don’t like about them I the lights only work on them if you’re plugged into a power source and an audio source." Read more
"...My first purchased unit kept powering off, and I was issued an immediate replacement...." Read more
Customers are dissatisfied with the mic of the headphones. They mention that it's horrible, faulty, and can't pick up their voice. Some say that the mic is very crackly and doesn't work properly.
"Great head set. I can hear everything. But mic is horrible I have mess with all the settings on Xbox X and no help" Read more
"...They were stereophonic, however. It was helpful when gaming. The mic was jacked and no matter how many settings I tweaked, almost no one could..." Read more
"...the intended purpose was for my Xbox S and it doesn’t work, the mic cuts in and out and same with the sound...." Read more
"...sound good, as I would expect from JBL, but the microphone lacks the sensitivity to be useful...." Read more
Reviews with images
-
Top reviews
Top reviews from the United States
There was a problem filtering reviews right now. Please try again later.
Comfort.
I never realized how big of an impact a set of headphones may have on the overall experience. I almost went with another set of TBs because that's what I've used but the Quantum 400s were on on sale so I bit the bullet and I am AMAZED. I had about 2 hours before the Turtle Beaches would start to squeeze my head, one free night I had with some friends, I went for 6 hours (with small breaks in between) with no ear/head fatigue. The cups fit right over my ears snugly, and the strap breaths well without putting much pressure down on my head. They're earhugs.
Sound.
The TBs were as basic as basic gets, the audio was good but very linear, and the upside to them was no third-party app to wake them up. The JBLs sounded tinny and cheap before I downloaded the software, however, plug them in via USB, and VOILA the software was downloaded and tinkered with, HOLY JESUS. It's an experience for me. The spatial audio immersed me in the game, tuning me into the environment.
Mic.
The mic is another really big plus for me. And I find JBL makes it hard to compete with them in this regard, the audio is crisp clear, and well-tuned, My mates have no issue hearing any comments or commands in the lobbies.
My favorite feature is the lift to mute. That is without a doubt an absolute gem. As a student, I spend a lot of my time in front of the screen, so if I'm not looting for treasures, or getting blown to bits, I'm typically listening to music while I write or watching lectures. Moving the mic out of the way creates a more open atmosphere.
Build Quality.
The build quality is where I can't provide any insight, they're plastic, and as such encourage me to be extra careful. Some of the joints seem a tad flimsy and loose, however, it seems like the design intends it to pivot easily for less pressure on your head, which is a trait of their comfort.
Overall.
These are spectacular headphones for what you're spending, they easily check all of the boxes in terms of quality and sound processing.
The only thing to note for me is that I will be investing in a wireless set in the future, some days I like to stand while I study or just simply stretch my legs.
Nevertheless, in a pinch, you cannot go wrong with the Quantum's.
+ You don't have to remember to charge these, and they'll never run out of charge in the middle of something, because they're wired. The cable doesn't bother me, but batteries dying does.
+ That means these are probably going to have longer lifespans than wireless ones also, because there aren't batteries to stop holding a charge.
+ While I wouldn't use these for serious audio work (i.e. recording or mixing) they are at a good quality/price point for playing games, casual music listening for enjoyment, YouTube, and so forth. The sound is clear, clean, and fairly detailed. They're basically competitive with other headphones in the $80 - $120 range, which these days means they're pretty good.
+ They work fine with the M1 Mac, including the "Game/Chat Balance" dial.
+ The way that the balance dial works, on Mac at least, is that when you plug the USB cable into your computer, two sound output destinations show up in the audio settings: JBL Quantum 400 Chat" and "JBL Quantum 400 Game". First, set your system sound to the "JBL Quantum 400 Game" output (Or do it in your game's audio settings if it doesn't use the system audio.) Then, go into Discord's audio settings (or Zoom, or whatever program you're using for chat) and instead of using the system audio output, choose the "JBL Quantum 400 Chat". And then, it just works and you can adjust the balance dial to your heart's content.
+ The size is adjustable in the usual ways, and they are comfortable enough on my head, even after quite a few hours. This will, of course, vary from person to person.
+ I like the placement of the Mute indicator LED on the end of the microphone where you can just see whether it's muted with your peripheral vision, without it being intrusive.
- As far as I can tell there isn't a Mac version of the JBL software to do EQ, control the LED colors, etc. This doesn't matter to me, but maybe it does to some people out there.
Reviewed in the United States on January 28, 2022
+ You don't have to remember to charge these, and they'll never run out of charge in the middle of something, because they're wired. The cable doesn't bother me, but batteries dying does.
+ That means these are probably going to have longer lifespans than wireless ones also, because there aren't batteries to stop holding a charge.
+ While I wouldn't use these for serious audio work (i.e. recording or mixing) they are at a good quality/price point for playing games, casual music listening for enjoyment, YouTube, and so forth. The sound is clear, clean, and fairly detailed. They're basically competitive with other headphones in the $80 - $120 range, which these days means they're pretty good.
+ They work fine with the M1 Mac, including the "Game/Chat Balance" dial.
+ The way that the balance dial works, on Mac at least, is that when you plug the USB cable into your computer, two sound output destinations show up in the audio settings: JBL Quantum 400 Chat" and "JBL Quantum 400 Game". First, set your system sound to the "JBL Quantum 400 Game" output (Or do it in your game's audio settings if it doesn't use the system audio.) Then, go into Discord's audio settings (or Zoom, or whatever program you're using for chat) and instead of using the system audio output, choose the "JBL Quantum 400 Chat". And then, it just works and you can adjust the balance dial to your heart's content.
+ The size is adjustable in the usual ways, and they are comfortable enough on my head, even after quite a few hours. This will, of course, vary from person to person.
+ I like the placement of the Mute indicator LED on the end of the microphone where you can just see whether it's muted with your peripheral vision, without it being intrusive.
- As far as I can tell there isn't a Mac version of the JBL software to do EQ, control the LED colors, etc. This doesn't matter to me, but maybe it does to some people out there.
Top reviews from other countries
In terms of comfort, I wear glasses and the headset doesn't my ears at all, the soft ear pieces cover my ears well. The material does allow skin to breathe so I don't sweat after long hour having them on.
The mic records high quality sound.
A little disappointment, I can live with it, is the mic mute/unmute button doesn't work with Microsoft Teams...meaning that this button doesn't change the mute/unmute in button in MS Teams during meeting. Hopefully, JBL can fix this.
Build quality, it's made mostly out of plastic....feel flimsy...but i will be careful with it.