Welcome to HLJ!

NewCustomer Guide
FIRST TIME?
All the info you need to shop!
 

With over 25 years in business, we’re proud to offer a variety of services & features that hobbyists & collectors love across the globe.

Everything in One Place

We offer a huge selection of hobby products: figures, toys, scale models, puzzles, anime merch, and beyond. When you shop with us you can ship everything together with ease!

Customer-Centric Policies

We're proud to offer a flexible cancellation policy and robust returns & refunds policies to put your mind at ease when shopping with us.

Authenticity

Everything on our website is sourced from official suppliers, or directly from manufacturers themselves. All authentic, all the time!

 

Thanks to our handy Private Warehouse system, you'll sometimes have two paths to choose from when it comes to the order process.

Select Your Handling Method

During checkout, you'll have two order handling options: Ship Now and Private Warehouse. Ship Now can be used with items that are currently in stock. Everything else uses our handy Private Warehouse by default.

Ship Now

With choose Ship Now, you'll choose your shipping method and pay shipping costs right in the checkout process, and your items will ship out within a day or two!

Private Warehouse

With Private Warehouse, you'll only have to pay for your items when they're available. And when you're ready to ship, you can split up or combine your orders into custom packages to save money on shipping!

 

Our product offerings go beyond in-stock items, to help you get your hands on brand-new and hard-to-find items, too.

In Stock

Stock is available now, but hurry: stock moves fast. Place an order if you're intersted so you don't miss out!

(Month) Release

Preorder ASAP so you don't miss out! Preorders are filled chronologically, and we don't always have extra stock when the item is released.

Backordered / Out of Stock

We don't have stock, but we can get more! Order now to get a place in line for the next restock.

Order Stop

Our preorder slots are full. Use a page monitor app or plugin to get alerted if the stock status changes, so you don't miss your chance to order!

Discontinued

We're out of stock, and won't be able to get more. If this item is ever restocked, it'll get a new page on our site.

 

We accept payment by Credit Card or PayPal, plus we let you shop in your preferred currency!

PayPal

Pay via PayPal with a Billing Agreement. A Billing Agreement lets you pre-authorize all your payments with us, so your orders will be paid for immediately when your items are available.

Credit Card

Depending on your currency of choice, credit card payments are handled either via Reach, or PayPal.

Currency Customization

We won't force you to shop in Japanese yen, or even the currency of your current country. Choose from over 125 currencies when shopping on our website!

Shipping From Japan!

With our Private Warehouse system, you can store your purchases at our warehouse for free until you are ready to ship! You can create and customize shipments, split orders into small packages, or combine separate orders into a single package. Our array of shipping options and flexibility will allow you to save and make the most out of each shipment. Learn More

Whether you’re looking for affordable shipping or the fastest method around, we've got the best worldwide shipping methods to meet your needs! Learn More

Product News Join the HLJ Newsletter!
Learn More
About the Newsletter

HobbyLink Japan will use the information you provide on this form to be in touch with you and to provide updates and marketing. We will only contact you via channels you opt-in for, such as email.


You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at support@hlj.com. We will treat your information with respect. For more information about our privacy practices please refer to our Privacy Policy. By clicking the button to subscribe, you agree that we may process your information in accordance with these terms.


We use Mailchimp as our marketing platform. By clicking the button to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy practices here.

Special Coupons

Start shopping!

FAQ

 
How much is shipping from Japan?

Shipping costs depend on the shipping method you choose. We offer a variety of shipping methods worldwide. You can also combine your items for cheaper shipping!

 
How long does shipping take?

Shipping time varies by method, and can get to you as fast as just a few days if you use an express service like DHL or FedEx!

 
When do I pay for my order?

You are only charged when your item is here in stock for you and ready to ship!

 
Do I have to shop in Japanese yen?

Nope! You can pay in Japanese yen, your country's currency, or almost any currency you like from around the world!

 
The item I want says "Backordered." Can I order it?

Yes! Anything marked as "Backordered" or "Out of Stock" can be ordered, though it may take some time for the manufacturer to deliver the item to us.