Sony WF-1000XM4 Industry Leading Noise Canceling Truly Wireless Earbud Headphones with Alexa Built-in, Black (Renewed)
Sustainability features
This product has sustainability features recognized by trusted certifications.
Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.
This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.
This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.
Purchase options and add-ons
Brand | Sony |
Model Name | WF-1000XM4 |
Color | Black |
Form Factor | In Ear |
Connectivity Technology | Wireless |
About this item
- Tune into exceptional sound quality with Sony’s Industry leading noise cancelling technology. Powered by the new Integrated Processor V1, a superior driver unit and an array of sound enhancing features, experience every word, note, and tune with incredible clarity, no matter your environment.
- Specially developed by Sony, our new Integrated Processor V1 delivers the industry’s highest level of noise cancelling without sacrificing battery life, while the newly designed 6mm driver offers crystal clear sound, rich bass and an enhanced noise cancelling wireless headphone experience, even at low frequencies.
- Experience high resolution audio wireless with Bluetooth 5.2 and the power of LDAC, a technology that transmits 3X more data than a conventional set of Bluetooth earbuds allowing you to enjoy sound as close as possible to that of a dedicated wired connection.
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PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
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This Item Sony WF-1000XM4 Industry Leading Noise Canceling Truly Wireless Earbud Headphones with Alexa Built-in, Black (Renewed) | Recommendations | dummy | dummy | dummy | dummy | |
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Price | -8% $124.99$124.99 Typical price: $135.99 | -27% $69.97$69.97 New Price: $95.97 | $81.99$81.99 | $109.99$109.99 | $60.00$60.00 | -17% $204.99$204.99 New Price: $248.00 |
Delivery | Get it Mar 22 - 27 | Get it Mar 22 - 25 | Get it as soon as Monday, Mar 25 | Get it as soon as Monday, Mar 25 | — | — |
Customer Ratings | ||||||
Sound quality | 4.0 | 4.5 | 4.0 | 4.4 | 4.3 | 4.4 |
Noise cancellation | 4.0 | 4.2 | 3.4 | 4.1 | 4.2 | 4.4 |
Battery life | 3.5 | 3.7 | 4.3 | 4.0 | 3.6 | 4.4 |
Value for money | — | — | 3.6 | — | 3.6 | 4.4 |
Sold By | SBG Prime | Lonestar Mobile | Cloud Technetic | EXCLUSIVE ELECTRONICS | Lonestar Mobile | Lonestar Mobile |
connectivity tech | Wireless | Wireless | Wireless | Wireless | Wireless | Wireless |
headphones form factor | In Ear | In Ear | In Ear | In Ear | In Ear | On Ear |
connector type | USB Type C | wireless | wireless | wireless | wireless | USB Type C, 3.5 mm Male |
noise control | active noise cancellation | — | — | active noise cancellation | active noise cancellation | active noise cancellation |
cable feature | Without Cable | Without Cable | Without Cable | Without Cable | Without Cable | Detachable |
control type | Alexa | Media Control | control | control,touch | — | control,touch |
water resistance | water resistant | — | water resistant | — | water resistant | not water resistant |
What's in the box
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Sony WF-1000XM4 Wireless Earbuds - SC
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Sony WF-1000XM4 VS Sennheiser Momentum True Wireless 2
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Worth buying Sony WF-1000XM4 in 2023?
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Product information
Product Dimensions | 2.56 x 3.39 x 3.7 inches |
---|---|
Item Weight | 1.44 ounces |
ASIN | B09757BZM1 |
Item model number | WF1000XM4/B |
Batteries | 1 Lithium Ion batteries required. |
Customer Reviews |
3.8 out of 5 stars |
Best Sellers Rank | #19,590 in Electronics (See Top 100 in Electronics) #111 in Renewed Headphones #1,485 in Earbud & In-Ear Headphones #2,562 in Climate Pledge Friendly: Electronics |
Is Discontinued By Manufacturer | No |
Date First Available | June 12, 2021 |
Manufacturer | Sony |
Item Weight | 0.09 Pounds |
Units | 1 Count |
Number Of Items | 1 |
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Product Description
This pre-owned or refurbished product has been professionally inspected and tested to work and look like new. How a product becomes part of Amazon Renewed, your destination for pre-owned, refurbished products: A customer buys a new product and returns it or trades it in for a newer or different model. That product is inspected and tested to work and look like new by Amazon-qualified suppliers. Then, the product is sold as an Amazon Renewed product on Amazon. If not satisfied with the purchase, renewed products are eligible for replacement or refund under the Amazon Renewed Guarantee.
Sustainability features
This product has sustainability features recognized by trusted certifications.
Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers are disappointed with the battery life of the headphones. They say that the battery dies way too fast. They also dislike the performance and connectivity of the product. Customers have mixed opinions on the sound quality, fit, quality, value, and appearance of the headphone.
AI-generated from the text of customer reviews
Customers are mixed about the sound quality of the headphones. Some mention that the controls are easy to use and the sound is fantastic, with great noise cancelling. However, others say that it doesn't cancel noises and it doesn’t stay in their ears. Some are disappointed that the sound does not come close to the quality of their Soundcore Liberty 3, and some have trouble answering calls without using the button on their phone.
"Good value and good sound, only problem is the ear buds were not like the original rubber ones." Read more
"My main reason for getting these earbuds was for noise cancellation and music. I wanted to be able to cut the lawn and listen to music...." Read more
"...for a poorly made product but in all fairness, they do sound good for about 50 minutes...." Read more
"...But the fit just didn't feel secure in my ears and the wind noise was too annoying to overlook for the price so I'm sticking with my old Samsung buds+" Read more
Customers are mixed about the fit of the headphones. Some mention that they sound great, fit great, and stay in place when walking or golfing. They find them comfortable and do not fall out of their ears when running. However, others say that the fit just didn't feel secure in their ears and the wind noise was too annoying. The ear cushions are somewhat uncomfortable and the ear pieces are too big.
"...The ear cushions are somewhat uncomfortable but you can get used to that. A good seal in the ear canal is essential to proper operation...." Read more
"...Love the way they fit in my ears and stay even when running...." Read more
"...PS, as good as these headphones are, they hurt my ears after about 20 minutes of wear Did not have that problem with other earbuds mentioned here...." Read more
"...That was a nice bonus. Unfortunately one set was too small and the larger set would only seal in my left ear. This made the ANC ineffective...." Read more
Customers are mixed about the quality of the headphones. Some mention that it has amazing quality, is in excellent condition, and is made out of good material. However, others say that they had to be returned because they're defective, unreliable, and disappointed in the quality.
"...A lot of money for a poorly made product but in all fairness, they do sound good for about 50 minutes...." Read more
"...But there wasn’t a scratch on them. They looked and felt new and work perfectly...." Read more
"...There’s times when the software seems a little glitchy but not often enough to complain too much about it...." Read more
"...jabras, I almost kept them as they are better then jabras and very good earbuds but I thought I could do better. BTW I always buy refurbished...." Read more
Customers are mixed about the value of the headphones. Some mention it's worth the price, while others say it'll be an expensive accident waiting to happen.
"Good value and good sound, only problem is the ear buds were not like the original rubber ones." Read more
"PRICE IS TO EXCESSIVE EVEN THOUGH ALL THE FEATURES.SOUND QUALITY IS AMAZING ABOVE OTHER EARBUDS..." Read more
"...Regardless they are well worth it." Read more
"...Like I say, 4 hours max. And why such variability? Expensive, overly brief running, but great sound." Read more
Customers are mixed about the appearance of the headphones. Some mention that they look perfect, like new, and have nice textures. Others say that they have a design flaw, look highly used, and feel cheap.
"...Texture of the earbuds and case is nice and I liked the color (I had ordered black but ended up with stone) the case is small enough to fit in the "..." Read more
"...Right out of the box the Sony's charging case felt cheap considering the price tag...." Read more
"...Overall they look perfect they sound good for the 2 min i could listen after 11 hours of charge. Case also only charged buds one time and dead...." Read more
"...This is apparently a design flaw as there are many posts on reddit and other social media about the same problem...." Read more
Customers are dissatisfied with the battery life of the headphones. They mention that it dies way too fast, the quality is good, but the battery only lasts 3.5 hours. Some customers also report that the battery started draining in one side only. The earbuds last no more than 30 minutes on a full charge and some customers say that the earphones were broken and wouldn't stay on or hold a charge for more than twenty minutes.
"...Found out that Sony has a battery issue with the MX4's. Talked to Sony, they will only repair them but it will take 6 to 8 months...." Read more
"...cancellation, but are a bit heavy, a bit bulky, really could use longer battery life, and are clumsy to retrieve from the charging case...." Read more
"...a month ago (November 2023) when I noticed that the battery life started to go from 6 hours to only about 4 hours...." Read more
"...The battery life is good. It takes me between 4 and 6 hours to cut the lawn...." Read more
Customers are dissatisfied with the performance of the headphones. They mention that it didn't work anywhere like new, had one ear bud that didn''t stay in their ears, and stopped working after 33 days. The headphones don''' work independently and the ANC is ineffective.
"...This made the ANC ineffective. Luckily for me my beautiful wife saved the unused tips from the XM3 set. These fit and sealed perfectly...." Read more
"Other than one ear bud not working at all, they didn’t stay in my ears and trying the wiggle and suction method just left me chaffed...." Read more
"...Two days later, it did not work at all. I tried all settings after fully reading all the instructional material...." Read more
"...2. The product only worked in one ear or would not sync - the seller should have fixed this before shipping...." Read more
Customers are dissatisfied with the connectivity of the headphones. For example, they mention that only the left earbud consistently connects, the dual connection to two devices is poor, and the Bluetooth connection has been horrible from day one. Some say that the ear buds did not pair and that the left and right will unsync from each other.
"...When I originally bought them they didn't support multi-point connection like I thought. Thankfully a new update fixed that...." Read more
"...2. The product only worked in one ear or would not sync - the seller should have fixed this before shipping...." Read more
"...The noise canceling is amazing, but the Bluetooth connection has been horrible from day one. Its a very unstable connection...." Read more
"Bluetooth is very difficult to connect, on my Apple products. It requires at least two app to make this headset work." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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I got these and put some music on, started up the mower and engaged the mower deck and immediately couldn't hear the music. I "tapped" the noise cancelling on and was amazed. I could still hear the deck, but only a little. The music came in loud and clear. I was totally pleased.
In addition, the "tap" controls are great an allow me to control noise cancelling and playback with a simple tap of my finger.
These are also great to use to talk on the phone. Nice hands free operation without having to turn the speaker on.
I have not found earbuds that I consider comfortable, but these come close.
The battery life is good. It takes me between 4 and 6 hours to cut the lawn. The battery will last almost the 6 hours and since I stop along the way to take a break, just a few minutes in the charging case insure that they will still be running when I am finished.
Update: Sony could not fix the problem and I had to go back to Lonestar Mobile for a refund. They were great and gave me a refund. This is a Sony issue and from what I can see is still a problem with the newer MX5 earbuds. Sony = 0, Lonestar = 100. Thank you Lonestar for your great customer service!
The ear cushions are somewhat uncomfortable but you can get used to that. A good seal in the ear canal is essential to proper operation.
I found the delay in responding to command taps and my spoken voice to be too long for comfortable operation. I have to anticipate the delay when using those features which is awkward when dealing with someone interrupting you.
I estimate noise reduction of 6-9 db, which takes the edge off loud noises but doesn't give you real relief from them. They do seem to be more effective at reducing droning noise, and I am hoping that they will make airline flights more bearable by that but have been unable to test yet. I estimate droning noise reduction at greater than 20 db.
The app is useful, but not greatly so. Still you need to install it to manage the earbuds. I've had no difficulties with the app on my Pixel phone.
I wish these units were better, but they seem to be nearly the best available when I bought them. Still I give them 4 stars as a good, though imperfect, product for noise cancellation.
I will say the foam ear buds that come with them are THE WORST. I saw on a few other reviews that people kept recommending the ADX Eartune buds so I went with those since the are silicone and not only did they make them stay in my ear better and are far superior in comfort for longer wear time, but they also have a bigger hole and GREATLY improved the volume and clarity of the sound. So if you’re gonna get these, make sure to go ahead and by the eartune pieces. I for the medium size and it was a good general fit.
Top reviews from other countries
Reviewed in India on November 30, 2022
Pros:
-excellent sound quality
-battery life was fine for my use
-great connection stability with my phone and multi-point that actually worked!!
Cons:
-they're large...tough to fit in my ear
-could not handle webex calls reliably, even with an updated BT adapter (used the Sennheiser one, not a generic)
-noise cancellation was "ok"; didn't filter out as well as others (Sennheiser MTW3, B&W PI2)
Reviewed in India on August 20, 2023