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Sony WF-1000XM4 Industry Leading Noise Canceling Truly Wireless Earbud Headphones with Alexa Built-in, Black (Renewed)

3.8 3.8 out of 5 stars 713 ratings

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This product has sustainability features recognized by trusted certifications.

Pre-owned

Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

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Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.

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Black
This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.

Purchase options and add-ons

Brand Sony
Model Name WF-1000XM4
Color Black
Form Factor In Ear
Connectivity Technology Wireless

About this item

  • Tune into exceptional sound quality with Sony’s Industry leading noise cancelling technology. Powered by the new Integrated Processor V1, a superior driver unit and an array of sound enhancing features, experience every word, note, and tune with incredible clarity, no matter your environment.
  • Specially developed by Sony, our new Integrated Processor V1 delivers the industry’s highest level of noise cancelling without sacrificing battery life, while the newly designed 6mm driver offers crystal clear sound, rich bass and an enhanced noise cancelling wireless headphone experience, even at low frequencies.
  • Experience high resolution audio wireless with Bluetooth 5.2 and the power of LDAC, a technology that transmits 3X more data than a conventional set of Bluetooth earbuds allowing you to enjoy sound as close as possible to that of a dedicated wired connection.
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$124.99
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Sony WF-1000XM4 Industry Leading Noise Canceling Truly Wireless Earbud Headphones with Alexa Built-in, Black (Renewed)
Sony WF-1000XM4 Industry Leading Noise Canceling Truly Wireless Earbud Headphones with Alexa Built-in, Black (Renewed)
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Price-8% $124.99
Typical price:$135.99
-27% $69.97
New Price:$95.97
$81.99$109.99$60.00-17% $204.99
New Price:$248.00
Delivery
Get it Mar 22 - 27
Get it Mar 22 - 25
Get it as soon as Monday, Mar 25
Get it as soon as Monday, Mar 25
Customer Ratings
Sound quality
4.0
4.5
4.0
4.4
4.3
4.4
Noise cancellation
4.0
4.2
3.4
4.1
4.2
4.4
Battery life
3.5
3.7
4.3
4.0
3.6
4.4
Value for money
3.6
3.6
4.4
Sold By
SBG Prime
Lonestar Mobile
Cloud Technetic
EXCLUSIVE ELECTRONICS
Lonestar Mobile
Lonestar Mobile
connectivity tech
Wireless
Wireless
Wireless
Wireless
Wireless
Wireless
headphones form factor
In Ear
In Ear
In Ear
In Ear
In Ear
On Ear
connector type
USB Type C
wireless
wireless
wireless
wireless
USB Type C, 3.5 mm Male
noise control
active noise cancellation
active noise cancellation
active noise cancellation
active noise cancellation
cable feature
Without Cable
Without Cable
Without Cable
Without Cable
Without Cable
Detachable
control type
Alexa
Media Control
control
control,touch
control,touch
water resistance
water resistant
water resistant
water resistant
not water resistant

What's in the box

  • Cable, Wireless Charging Case, Earbuds
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    Sony WF-1000XM4 Industry Leading Noise Canceling Truly Wireless Earbud Headphones with Alexa Built-in, Black (Renewed)


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    What is Amazon Renewed?

    Amazon Renewed is your trusted destination for products that are inspected, tested, and refurbished as necessary to be fully functional.

    Quality you can afford

    Amazon Renewed products offer an affordable option so you can save on the brands you love.

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    All products have been professionally inspected, tested, cleaned, and refurbished as necessary by Amazon-qualified suppliers.

    Purchases with an impact

    Your Amazon Renewed purchase extends the lifetime of this product and reduces electronic waste.

    Trusted coverage

    Your purchase is eligible for Amazon Renewed coverage in conjunction with Amazon's Return Policy and the A-to-z Guarantee.

    What should I expect to receive with my Amazon Renewed purchase?

    All Amazon Renewed purchases will come with accessories equivalent to those that shipped in the box when new. These items may not be original but will be compatible and fully functional. Amazon Renewed products will be packaged in either original packaging or in a new and clean cardboard box.

    In what condition can I expect my Amazon Renewed product to be?

    Product will be restored to its original factory settings and will be in one of the following cosmetic conditions Premium, Excellent, Good or Acceptable. Learn more
    Shop for smartphones, computers, laptops, tablets, home and kitchen appliances, game consoles, office products, and more. Visit Amazon Renewed

    Product Description

    This pre-owned or refurbished product has been professionally inspected and tested to work and look like new. How a product becomes part of Amazon Renewed, your destination for pre-owned, refurbished products: A customer buys a new product and returns it or trades it in for a newer or different model. That product is inspected and tested to work and look like new by Amazon-qualified suppliers. Then, the product is sold as an Amazon Renewed product on Amazon. If not satisfied with the purchase, renewed products are eligible for replacement or refund under the Amazon Renewed Guarantee.

    Sustainability features

    Sustainability features

    This product has sustainability features recognized by trusted certifications.

    Pre-owned

    Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

    As certified by
    Pre-owned Certified: Electronics Pre-owned Certified: Electronics

    Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.

    Learn more about this certification

    Part of
    Sustainability features
    Climate Pledge Friendly

    Customer reviews

    3.8 out of 5 stars
    3.8 out of 5
    713 global ratings

    Customers say

    Customers are disappointed with the battery life of the headphones. They say that the battery dies way too fast. They also dislike the performance and connectivity of the product. Customers have mixed opinions on the sound quality, fit, quality, value, and appearance of the headphone.

    AI-generated from the text of customer reviews

    77 customers mention52 positive25 negative

    Customers are mixed about the sound quality of the headphones. Some mention that the controls are easy to use and the sound is fantastic, with great noise cancelling. However, others say that it doesn't cancel noises and it doesn’t stay in their ears. Some are disappointed that the sound does not come close to the quality of their Soundcore Liberty 3, and some have trouble answering calls without using the button on their phone.

    "Good value and good sound, only problem is the ear buds were not like the original rubber ones." Read more

    "My main reason for getting these earbuds was for noise cancellation and music. I wanted to be able to cut the lawn and listen to music...." Read more

    "...for a poorly made product but in all fairness, they do sound good for about 50 minutes...." Read more

    "...But the fit just didn't feel secure in my ears and the wind noise was too annoying to overlook for the price so I'm sticking with my old Samsung buds+" Read more

    42 customers mention13 positive29 negative

    Customers are mixed about the fit of the headphones. Some mention that they sound great, fit great, and stay in place when walking or golfing. They find them comfortable and do not fall out of their ears when running. However, others say that the fit just didn't feel secure in their ears and the wind noise was too annoying. The ear cushions are somewhat uncomfortable and the ear pieces are too big.

    "...The ear cushions are somewhat uncomfortable but you can get used to that. A good seal in the ear canal is essential to proper operation...." Read more

    "...Love the way they fit in my ears and stay even when running...." Read more

    "...PS, as good as these headphones are, they hurt my ears after about 20 minutes of wear Did not have that problem with other earbuds mentioned here...." Read more

    "...That was a nice bonus. Unfortunately one set was too small and the larger set would only seal in my left ear. This made the ANC ineffective...." Read more

    39 customers mention17 positive22 negative

    Customers are mixed about the quality of the headphones. Some mention that it has amazing quality, is in excellent condition, and is made out of good material. However, others say that they had to be returned because they're defective, unreliable, and disappointed in the quality.

    "...A lot of money for a poorly made product but in all fairness, they do sound good for about 50 minutes...." Read more

    "...But there wasn’t a scratch on them. They looked and felt new and work perfectly...." Read more

    "...There’s times when the software seems a little glitchy but not often enough to complain too much about it...." Read more

    "...jabras, I almost kept them as they are better then jabras and very good earbuds but I thought I could do better. BTW I always buy refurbished...." Read more

    25 customers mention12 positive13 negative

    Customers are mixed about the value of the headphones. Some mention it's worth the price, while others say it'll be an expensive accident waiting to happen.

    "Good value and good sound, only problem is the ear buds were not like the original rubber ones." Read more

    "PRICE IS TO EXCESSIVE EVEN THOUGH ALL THE FEATURES.SOUND QUALITY IS AMAZING ABOVE OTHER EARBUDS..." Read more

    "...Regardless they are well worth it." Read more

    "...Like I say, 4 hours max. And why such variability? Expensive, overly brief running, but great sound." Read more

    7 customers mention4 positive3 negative

    Customers are mixed about the appearance of the headphones. Some mention that they look perfect, like new, and have nice textures. Others say that they have a design flaw, look highly used, and feel cheap.

    "...Texture of the earbuds and case is nice and I liked the color (I had ordered black but ended up with stone) the case is small enough to fit in the "..." Read more

    "...Right out of the box the Sony's charging case felt cheap considering the price tag...." Read more

    "...Overall they look perfect they sound good for the 2 min i could listen after 11 hours of charge. Case also only charged buds one time and dead...." Read more

    "...This is apparently a design flaw as there are many posts on reddit and other social media about the same problem...." Read more

    39 customers mention8 positive31 negative

    Customers are dissatisfied with the battery life of the headphones. They mention that it dies way too fast, the quality is good, but the battery only lasts 3.5 hours. Some customers also report that the battery started draining in one side only. The earbuds last no more than 30 minutes on a full charge and some customers say that the earphones were broken and wouldn't stay on or hold a charge for more than twenty minutes.

    "...Found out that Sony has a battery issue with the MX4's. Talked to Sony, they will only repair them but it will take 6 to 8 months...." Read more

    "...cancellation, but are a bit heavy, a bit bulky, really could use longer battery life, and are clumsy to retrieve from the charging case...." Read more

    "...a month ago (November 2023) when I noticed that the battery life started to go from 6 hours to only about 4 hours...." Read more

    "...The battery life is good. It takes me between 4 and 6 hours to cut the lawn...." Read more

    17 customers mention3 positive14 negative

    Customers are dissatisfied with the performance of the headphones. They mention that it didn't work anywhere like new, had one ear bud that didn''t stay in their ears, and stopped working after 33 days. The headphones don''' work independently and the ANC is ineffective.

    "...This made the ANC ineffective. Luckily for me my beautiful wife saved the unused tips from the XM3 set. These fit and sealed perfectly...." Read more

    "Other than one ear bud not working at all, they didn’t stay in my ears and trying the wiggle and suction method just left me chaffed...." Read more

    "...Two days later, it did not work at all. I tried all settings after fully reading all the instructional material...." Read more

    "...2. The product only worked in one ear or would not sync - the seller should have fixed this before shipping...." Read more

    7 customers mention0 positive7 negative

    Customers are dissatisfied with the connectivity of the headphones. For example, they mention that only the left earbud consistently connects, the dual connection to two devices is poor, and the Bluetooth connection has been horrible from day one. Some say that the ear buds did not pair and that the left and right will unsync from each other.

    "...When I originally bought them they didn't support multi-point connection like I thought. Thankfully a new update fixed that...." Read more

    "...2. The product only worked in one ear or would not sync - the seller should have fixed this before shipping...." Read more

    "...The noise canceling is amazing, but the Bluetooth connection has been horrible from day one. Its a very unstable connection...." Read more

    "Bluetooth is very difficult to connect, on my Apple products. It requires at least two app to make this headset work." Read more

    Smaller & Better
    4 Stars
    Smaller & Better
    I had the previous model of these, the WF-1000XM3, and LOVED them. It would mostly cancel the noise of power equipment and of the drone of a coffee shop while still being able to hear your study buddy. And these perform just as well but with a much better call quality. They're also not as bulky or heavy to have in your ears. The compact design doesn't allow for that feeling of teetering on the edge of falling out of your ear that it's predecessor did.Everything I loved about my old ones, in a sleeker, smaller version.As for Amazon Renewed, I am very disappointed in the quality of the renewal. These came very dirty, including the original packaging. I used multiple alcohol swabs and wipes to finally get the case and devices cleaned. Unfortunately, the medium sized nibs were clearly well worn and covered in fused earwax. Gross! I tossed them since there was no way to get them clean.
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    Top reviews from the United States

    Reviewed in the United States on March 12, 2024
    Color: BlackVerified Purchase
    Reviewed in the United States on September 17, 2023
    Color: SilverVerified Purchase
    4 people found this helpful
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    Reviewed in the United States on November 22, 2023
    Color: BlackVerified Purchase
    7 people found this helpful
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    Reviewed in the United States on October 21, 2023
    Color: SilverVerified Purchase
    One person found this helpful
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    Reviewed in the United States on July 20, 2023
    Color: BlackVerified Purchase
    10 people found this helpful
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    Top reviews from other countries

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    Aaron Daniel
    5.0 out of 5 stars Muy buenos, aunque....
    Reviewed in Mexico on January 10, 2023
    Color: BlackVerified Purchase
    One person found this helpful
    Report
    Sai
    5.0 out of 5 stars Awesome experience
    Reviewed in India on November 30, 2022
    Color: BlackVerified Purchase
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    Sai
    5.0 out of 5 stars Awesome experience
    Reviewed in India on November 30, 2022
    I was bit sceptical when I heard negative reviews about fit. The fits isn’t that bad as reviews make out to be. They are a bit bulky but comfortable. I don’t see myself using these earbuds for hours together so I was pretty comfortable with the fit. Noise cancellation is good and works quite well with iPhones. Like the feature where as soon you talk the music gets cut and resumes play after 15s which again is configurable
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    One person found this helpful
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    Nick Lazic
    3.0 out of 5 stars Decent for music, not great for working.
    Reviewed in Canada on April 26, 2023
    Color: BlackVerified Purchase
    cesar valladares paez
    1.0 out of 5 stars No los pude usar
    Reviewed in Mexico on March 3, 2023
    Color: BlackVerified Purchase
    2 people found this helpful
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    Akhilesh Singh
    1.0 out of 5 stars Poor battery backup. And uncomfortable
    Reviewed in India on August 20, 2023
    Color: SilverVerified Purchase
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    Akhilesh Singh
    1.0 out of 5 stars Poor battery backup. And uncomfortable
    Reviewed in India on August 20, 2023
    This is really a very bad product from Sony. Very poor battery backup and very uncomfortable in ears. Sound quality is also poor. You need a paid application subscription for enhanced sound.
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    2 people found this helpful
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