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ARRIS Surfboard SBG6950AC2 DOCSIS 3.0 Cable Modem & AC1900 Wi-Fi Router , Approved for Comcast Xfinity, Cox, Charter Spectrum & more , Four 1 Gbps Ports , 400 Mbps Max Internet Speeds

4.0 4.0 out of 5 stars 10,919 ratings

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Cable Modem Router - DOCSIS 3.0
Cable

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About this item

  • 16 downstream & 4 upstream DOCSIS 3.0 bonded channels. Best for cable internet speed plans up to 400 Mbps.
  • Wi-Fi 5 AC1900 dual-band concurrent Wi-Fi Router with 4 Gigabit Ethernet ports
  • Setup and manage your network with the SURFboard Manager app
  • arris; modem; cable modem; docsis; 3.0; comcast; charter; xfinity; hi-speed; internet; motorola; time warner; brighthouse; mediacom; surfboard; 16x4; gigabit; netgear; wifi; spectrum; cox; suddenlink
  • Cable Modem Router - DOCSIS 3.0
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ARRIS Surfboard SBG6950AC2 DOCSIS 3.0 Cable Modem & AC1900 Wi-Fi Router , Approved for Comcast Xfinity, Cox, Charter Spectrum & more , Four 1 Gbps Ports , 400 Mbps Max Internet Speeds
ARRIS Surfboard SBG6950AC2 DOCSIS 3.0 Cable Modem & AC1900 Wi-Fi Router , Approved for Comcast Xfinity, Cox, Charter Spectrum & more , Four 1 Gbps Ports , 400 Mbps Max Internet Speeds
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Price-47% $83.97
List:$159.00
-52% $94.97
New Price:$199.00
-24% $145.01
New Price:$191.17
-17% $317.00
List:$379.99
-24% $136.66
List:$179.99
$199.00
Delivery
Get it as soon as Tuesday, Mar 26
Get it as soon as Tuesday, Mar 26
Get it as soon as Tuesday, Mar 26
Get it as soon as Tuesday, Mar 26
Get it as soon as Tuesday, Mar 26
Customer Ratings
Easy to install
3.8
3.6
3.8
4.1
3.8
4.3
WiFi signal
3.5
4.0
4.2
4.0
3.5
4.1
Tech Support
3.0
3.3
4.0
3.6
3.0
3.7
User interface
4.3
4.2
4.3
4.5
Easy to use
4.1
4.6
4.1
Sold By
DAILC
Verdi!
Verdi!
Amazon.com
Amazon.com
Amazon.com
connectivity tech
Ethernet
Wi-Fi Built In, Ethernet, USB
Wi-Fi Built In
Ethernet
Ethernet, Wi-Fi
Ethernet, coaxial cable, Wi-Fi
number of ports
4
4
4
3
4
4
data transfer rate
1900 megabits per second
1400 megabits per second
1000 megabits per second
800 megabits per second
2350 megabits per second
2350 megabits per second
wireless standard
802 11 AC
802 11 AC
802 11 AC
802 11 AX
802 11 AC
802 11 AC
frequency band class
dual band
dual band
dual band
dual band
dual band
dual band
lan port bandwidth
40000 megabits per second
10/100 megabits per second
10/100 megabits per second
1000 Mbps
1000 Mbps

From the manufacturer

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Power your home network with the all-in-one SURFboard SBG6950AC2 Wi-Fi Cable Modem

The SURFboard SBG6950AC2 combines a DOCSIS 3.0 cable modem and an 802.11ac Wi-Fi router with 4 Gigabit Ethernet ports, in one, powerful device. With 16 downstream and 4 upstream channels,the SBG6950AC2 offers you more speed and faster streaming & downloading throughout your home. The all-in-one modem & Wi-Fi router combo means no more managing multiple devices. Plus, it saves you money on monthly modem rental fees and fits easily into any home office.

Four 1-Gigabit Ethernet Ports

The SBG6950AC2 is equipped with four 1-gigabit Ethernet ports for ultra-fast wired networking. Perfect for connecting smart TVs, gaming consoles and more.

Save money on monthly rental fees

When you purchase an ARRIS SURFboard modem, you save money on monthly lease fees while equipping your home network with the latest technology.

Simple setup and management with SURFboard Central App

Setup has never been easier. Simply download the SURFboard Central app and follow the step-by-step instructions to get your modem up and running. No more calls to your Internet Service Provider to activate your modem. SURFboard Central takes you through that process to get you up and running quickly.

image image image image image image
SBG6950AC2 SBG10 SBG7400AC2 SBG7600AC2 SBG8300 G34
Customer Reviews
4.0 out of 5 stars
10,919
4.3 out of 5 stars
15,198
4.0 out of 5 stars
10,919
4.3 out of 5 stars
3,295
4.2 out of 5 stars
4,408
4.0 out of 5 stars
10,919
Best for Cable Internet Speed Plans Up to 400 Mbps Up to 300 Mbps Up to 600 Mbps Up to 800 Mbps Up to 1 Gbps Up to 1 Gbps
DOCSIS Downstream x Upstream Channels 16 x 4 16 x 4 24 x 8 32 x 8 32 x 8 32 x 8
OFDM Downstream x Upstream Channels 2 x 2 2 x 2
Wi-Fi Speed Wave 2 AC1900 dual-band concurrent AC1600 dual-band concurrent Wave 2 AC2350 dual-band concurrent AC2350 dual-band concurrent AC2350 dual-band concurrent AX3000 dual-band concurrent
Gigabit Ethernet Ports 4 2 4 4 4 4
Multi-Gigabit Ethernet Ports
SURFboard Central App

Product guides and documents

What's in the box

  • SURFboard SBG6950AC2 DOCSIS 3.0 Wireless Cable Modem - NA
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    Product information

    Warranty & Support

    Product Warranty: For warranty information about this product, please click here

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    ARRIS Surfboard SBG6950AC2 DOCSIS 3.0 Cable Modem & AC1900 Wi-Fi Router , Approved for Comcast Xfinity, Cox, Charter Spectrum & more , Four 1 Gbps Ports , 400 Mbps Max Internet Speeds


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    Product Description

    The Surfboard SBG6950AC2 is a DOCSIS 3.0 16x4 cable modem, Wave 2 AC1900 Dual Band Concurrent Wi-Fi Access Point and 4-Port Gigabit Ethernet Router, all wrapped up in one device.

    Customer reviews

    4 out of 5 stars
    4 out of 5
    10,919 global ratings

    Customers say

    Customers like how easy it is to set up the router. They say it's a breeze to set it up and register with Xfinity. Customers are also satisfied with the value of the product. However, some customers have reported issues with the interface and compatibility. They mention that the app is clunky and not very user friendly. Customers also dislike connectivity. They differ on quality, wifi signal, and performance.

    AI-generated from the text of customer reviews

    610 customers mention488 positive122 negative

    Customers find the installation process of the networking router to be easy. They mention that the app on their iPhone was super easy to work with, set it up, and manage the network. They also mention that registration with Xfinity was simple, and the router and wifi router in one makes installation less time consuming.

    "...The setup process was easy and straight forward. The most difficult party was getting through to Cox technical support...." Read more

    "...and have fast Internet service, it's quick, and very easy to set up and activate, IF you have an iOS or Android device with cell service...." Read more

    "...Once selected, things were a breeze to install. One other tid-bit worth mentioning...." Read more

    "The set was very easy, and it looks like an awesome product... If I could return or exchange it I would...." Read more

    260 customers mention195 positive65 negative

    Customers like the value of the networking router. They say it's the best bang for the buck, an excellent choice for anyone seeking a seamless connection, and a great product.

    "...Range is superb, reliable, extremely fast and very competitively priced for the latest and greatest. note: Many complain about the setup...." Read more

    "Nice price. Does everything Xfinity top rated modem does with a boost in performance. Slightly better range than Xfinity." Read more

    "...setup, VERY impressive speed, and reliable performance make it an excellent choice for anyone seeking a seamless internet experience and some..." Read more

    "...It is easy to set up and use in under 10 minutes. The price is a little high but what isn't these days, lol." Read more

    1,223 customers mention610 positive613 negative

    Customers are mixed about the performance of the router. Some mention that it gets the speeds they require, and is running fine in about an hour. They also say that the network is now very fast and that loading of webpages are faster. However, others say that it's not working as well as expected, and that the wifi stops working almost everyday. Some customers also mention that the app doesn't work with the device, and it doesn''t connect to the Xfinity security system.

    "...used DOCSIS 3.0 technology, so this upgrade gave me a 45% increase in download speed and a 366% increase in upload speed; all without changing my..." Read more

    "I bought this modem after my old one died... It does not work with the Xfinity security system...." Read more

    "...The Modem works fine, very fast. On the one I got the 2.4G signal was half the speed of the 15 year old wifi router we were replacing...." Read more

    "...It's still slower than the Comcast router it replaced, but it's worth it not to pay the monthly rental. Original:..." Read more

    208 customers mention133 positive75 negative

    Customers are mixed about the quality of the networking router. Some mention that it is a reliable product that succeeds in providing WiFi 6, while others say that it became questionable in stability after a year of use. The build quality may seem a bit flimsy, and the device loses stability after repeated restarts and factory resets.

    "...and (4) 5GHz devices, could not be happier. Range is superb, reliable, extremely fast and very competitively priced for the latest and greatest...." Read more

    "...and decent coverage when it is connected, but it will inevitably glitch out at the worst times...." Read more

    "...And at times (heavy usage) speeds drop to 150. Arris is top quality and the drop issue it had, was fixed with a software update...." Read more

    "...The G36 also boasts excellent reliability. I've experienced no disruptions or dropouts since I started using it...." Read more

    179 customers mention120 positive59 negative

    Customers are mixed about the wifi signal of the router. Some mention that it has great coverage, while others say that it drops one of two channels.

    "...Just replace and leave the stress behind. This on is powerful with the newest wifi protocol...." Read more

    "...Apart from that it works well and provides both modem/router capabilities in one, which is what I was looking for...." Read more

    "...thinking it's because they use the 5G. As of recently I have lost my non-5G option and cannot figure out how that happened...." Read more

    "...wifi was lucky to get 5mbps, now it is 150mbps so the range of the wifi is greatly improved...." Read more

    965 customers mention225 positive740 negative

    Customers are dissatisfied with the connectivity of the router. They mention that it has constant WiFi disconnects, and the signal seems very weak. Some say that the modem does not connect to the internet, and that the 5G signal started dropping requiring restarts.

    "...regarding the intermittent internet connections or the failure to connect to the internet. I have not personally experienced either of these issues...." Read more

    "...Then the 5G signal started dropping requiring restarts. Having read the 1* reviews I know that that problem will likely get worse over time...." Read more

    "...You can't email them. Live chat is almost never online. So you have wait on hold. Fortunately, it's not usually more than 10 minutes...." Read more

    "...and (4) 5GHz devices, could not be happier. Range is superb, reliable, extremely fast and very competitively priced for the latest and greatest...." Read more

    122 customers mention14 positive108 negative

    Customers are dissatisfied with the interface of the networking router. They mention that the app is clunky, not very user friendly, and has a lot of shortcomings. Some say that the companion app is not really a true app and that the support is bizarre. Overall, customers are disappointed with the product's interface.

    "...That app was completely useless, and just didn’t work. I found a workaround...." Read more

    "...Plus, the xfinity app is not really a true app. It is an interface to the comcast/xfinity website...." Read more

    "...Surfboard app is a joke! It doesn't work at all! Just go online to Arris to register your G36." Read more

    "...But some features are only available in the app, so I can see more issues in the future (if I decide not to return it)...." Read more

    72 customers mention8 positive64 negative

    Customers are dissatisfied with the compatibility of the router. They mention that it is not compatible with their Xfinity, Cox, and optimum service. They also say that none of their WiFi extenders are compatible, and that it's less compatible with older WiFi devices. Customers also report compatibility issues with ring cameras and older browsers. Overall, customers are not happy with the performance and functionality of the product.

    "...for her was pretty simple even though there were some compatibility issues with ring cameras...." Read more

    "...They confirmed this modem is No Longer compatible with its service after the recent speed/ network updates...." Read more

    "...Only problem is that it is less compatible with older WiFi devices...." Read more

    "...organization is at fault here its clear the device is not compatible with Comast/Xfinity...." Read more

    Good Product Initially worked, But have issues after Xfinity Upgraded their network in my Area.
    5 Stars
    Good Product Initially worked, But have issues after Xfinity Upgraded their network in my Area.
    Xfinity is Horrible.. I pay for 400 Mb upload and 400 Mb download bandwidth, I get only 80 Mb download and 11 Mb upload. I have my own brand new(6 months old) Arris Surfboard G34 DOCSIS 3.1 Gigabit Cable Modem at home right from beginning of this service. When I signed up for this plan, I got 400 MB speed for a month and everything was excellent. Later on Xfinity did some upgrade in my area, which made my internet speed drop to 80 MB. I have a Xfinity technician friend, he confirmed it, he said if I call Xfinity they will send technician home and complain it's the issue with Modem and not their network. Charge me Technician visit charges. He had a device, showed me why they would say my Modem is bad and he explain which upgrade made my service bad too. He said, if I want to stay with Xfinity and get 400 MB speed, spend another 300$'s get another modem and keep doing this for every 2-3 years. He said, Xfinity knows this pretty well, they will pretend as they don't know the issue and they will send technician home, get ready to pay technician visit charges. I still tried to talk to Xfinity Operator about internet speed issue, I get to speak to offshore representative, she try to play innocent, give me repetitive explanations. They offered sending technician home. By now, I know where I am going with this. Right now, I don't have any other internet service provider option in my area to switch. I have to bite it, I have to pay for 400 MB and get 80 MB i.e., with wired connection. Wireless is even horrible its just 11MB download and upload of 3.4 MB. If I bring down my service package to 100 MB, I get 20MB or even less. Every thing will be alright if I take the Modem from Xfinity and pay 15$'s extra a month. I would say stay away from Xfinity, I feel like I am getting cheated and I cannot do anything about it
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    Top reviews from the United States

    Reviewed in the United States on August 27, 2023
    Style: Cable Modem Router - DOCSIS 3.1Pattern Name: CableVerified Purchase
    104 people found this helpful
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    Reviewed in the United States on February 1, 2024
    Style: Cable Modem Router - DOCSIS 3.1Pattern Name: CableVerified Purchase
    33 people found this helpful
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    Reviewed in the United States on November 12, 2021
    Style: Cable Modem Router - DOCSIS 3.1 GigabitPattern Name: CableVerified Purchase
    97 people found this helpful
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    Top reviews from other countries

    Adrian
    5.0 out of 5 stars Perfy
    Reviewed in Canada on July 9, 2020
    Style: Cable Modem Router - DOCSIS 3.0 AC2350Pattern Name: CableVerified Purchase
    Lory
    5.0 out of 5 stars Good
    Reviewed in Canada on May 10, 2020
    Style: Cable Modem Router - DOCSIS 3.0Pattern Name: CableVerified Purchase
    Amazon Customer
    2.0 out of 5 stars Excellent idea but didn't work with Cogeco
    Reviewed in Canada on February 9, 2021
    Style: Cable Modem Router - DOCSIS 3.0Pattern Name: CableVerified Purchase
    Bosh
    1.0 out of 5 stars Had to return it
    Reviewed in Canada on August 25, 2020
    Style: Cable Modem Router - DOCSIS 3.0 AC2350Pattern Name: CableVerified Purchase
    One person found this helpful
    Report