Turquoize offers guests an adults-only getaway at Hyatt Ziva Cancun. The Turquoize suites features balconies with private hot tubs, overlook the resort's best seascapes and include services like butler services and VIP access on top of Hyatt Ziva Cancun's all-inclusive amenities. TURQUOIZE FEATURES: Adults-only beachfront suites reserved exclusively for Turquoize guests with nearly 700 square feet of inspired-design living area, special upgraded amenities and balconies with private hot tubs Private VIP Check-In and Reception Area. Personalized and butler and concierge services. Bath accommodations affording ocean views with floor-to-ceiling corner rainfall showers. Exclusive access to the rooftop infinity pool with ocean views and private Punta Vista rooftop bar Private elevator with direct access to Zen Spa.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Located in the top-rated area in Cancún, this property has an excellent location score of 9.6!

Breakfast Info

Buffet

Free Private Parking Available On Site

Activities:

Tennis court

Fitness center

Spa


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
9.6
Cleanliness
9.6
Comfort
9.7
Value for money
8.8
Location
9.6
Free WiFi
8.6
High score for Cancún
Select topics to read reviews:

See what guests loved the most:

  • Manoj
    United States of America United States of America
    Loved the location, the view from the room, amenities . Anna and Rubelsi were great butlers. They decorated the room and brought in Cake and Champagne as one of us celebrated birthday. They drew a bath upon request and were there for all...
  • Corinne
    United States of America United States of America
    Beautiful location, spectacular beaches, clean, well maintained. Infiniti pools —3 —are gorgeous. Rented cabana for three days and it was heavenly. Our butlers -David and Marissa-were the icing on the cake. We were celebrating our anniversary and...
  • Guanghui
    United States of America United States of America
    Very good facilitate. Nice people, nice food, nice environment ...

Area info

Restaurants
8 Restaurants On Site

  • LA BASTILLE
    • Cuisine
      French
    • Ambience
      Romantic
  • EL MERCADO
    • Cuisine
      International
    • Ambience
      Family-friendly
  • THE MOOGATE
    • Cuisine
      Asian
    • Ambience
      Family-friendly
  • TRADEWINDS
    • Cuisine
      Steakhouse
    • Ambience
      Family-friendly
  • LORENZO'S
    • Cuisine
      Italian
    • Ambience
      Family-friendly
  • HABANEROS
    • Cuisine
      Mexican • Seafood
    • Ambience
      Family-friendly
  • CHEVY'S
    • Cuisine
      American
    • Ambience
      Family-friendly
  • PASTELES
    • Cuisine
      International

Resort Facilities at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive
Great facilities! Review score, 9.6

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Free parking
  • 8 restaurants
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Walk-in closet
View
  • City view
  • Pool view
  • Garden view
  • Sea view
  • View
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Coffee machine
  • Dryer
Room Amenities
  • Drying rack for clothing
  • Clothes rack
Activities
  • Live music/Performance
  • Themed dinners
  • Temporary art galleries
    Additional charge
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Water sports facilities on site
  • Entertainment staff
  • Snorkeling
  • Karaoke
  • Ping-pong
  • Pool table
  • Tennis court
Living Area
  • Dining area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Adults only
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Soundproof
  • Private entrance
  • Car rental
  • Laptop safe
  • Elevator
  • Fan
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Entire unit wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • Pool with view
  • Heated pool
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Spanish
  • Korean

House rules

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that the minimum age for check-in is 18.

Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

  • Check-in at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive has 8 restaurants:

    • PASTELES
    • THE MOOGATE
    • CHEVY'S
    • EL MERCADO
    • HABANEROS
    • LA BASTILLE
    • TRADEWINDS
    • LORENZO'S

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is 5.6 miles from the center of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Pool table
    • Snorkeling
    • Ping-pong
    • Tennis court
    • Karaoke
    • Beachfront
    • Evening entertainment
    • Beauty services
    • Temporary art galleries
    • Tennis equipment
    • Locker rooms
    • Facial treatments
    • Beach
    • Waxing services
    • Water sports facilities on site
    • Makeup services
    • Themed dinners
    • Hair treatments
    • Swimming pool
    • Manicure
    • Live music/Performance
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Entertainment staff
    • Fitness
    • Yoga classes
    • Fitness classes

  • The nearest beach is 2,300 feet from Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Buffet

  • Room options at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive include:

    • Double
    • Quad