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Sennheiser Consumer Audio CX True Wireless Earbuds - Bluetooth In-Ear Headphones with Passive Noise Cancellation, Customizable Touch Controls, Bass Boost, IPX4 and 27-hour Battery Life, Black
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Purchase options and add-ons
Brand | Sennheiser Consumer Audio |
Model Name | CX True Wireless |
Color | Black |
Form Factor | In Ear |
Connectivity Technology | Wireless |
About this item
- Experience superior sound without compromise: Powered by German-made 7mm TrueResponse transducers with a wide range of Bluetooth codec support (AAC, aptX, SBC).Note : If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. Change the earbud tips to ones that fit more snugly in your ears
- Product Note : If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. Change the earbud tips to ones that fit more snugly in your ears
- Long battery life: Get up to 27 hours of music playtime with on the go charging with the high quality case that comes with the product
- Passive Noise Cancellation and light-weight ergonomic design: The ergonomic design offers optimal comfort and a secure fit with 4 ear adapter sizes for excellent passive noise cancellation
- Full digital control: Our Smart Control App for iOS / Android allows earbud functionalities to be personalized for your everyday needs and enables smooth pairing; fully adaptable controls for music, calls and voice assistant
- Bass Boost: Special EQ pre-set can be activated via our app for more intense bass. Sennheiser uses decades of expertise to drive the world of audio technology forward for new, unique sound experiences
- IPX4 splash resistance: Enjoy an outstanding audio experience no matter where you are
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- Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Carbon Neutral Certified by SCS Global Services means the product’s carbon emissions have been measured and reduced, with any remaining emissions offset.
- Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
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From the brand
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We are audio experts and music lovers who’ve been striving for the best audio experience. Through the craft and precision of German Engineering we create innovative products to reinvent the future of audio with remarkable audio experiences that you don’t just hear – but feel. That is what the Sennheiser brand has represented for more than 75 years.
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Intense Science
We are driven by the passion to create audio solutions that make a difference, by constantly rediscovering the needs of our customers.
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Intense Sound
Our ability to redefine sound has continued to set the norm, allowing music lovers worldwide to experience sound in a new dimension.
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Intense Emotion
As audio fanatics we strive for a remarkable sound you not only hear – but feel. We measure our success by the goosebumps on your skin.
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We invite you to discover our wide variety of premium audio products, which are divided into the following four categories: Premium Headphones, Audiophile Headphones, Hearing Solutions and Soundbars.
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Premium Headphones
Offering a wide selection of headphone styles from True Wireless to Over-Ear for premium music enjoyment no matter where you are.
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Audiophile Headphones
Continuously striving to define new industry standards with headphones for both home and mobile listening.
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Hearing Solutions
Seeking to provide market-leading enhanced hearing products from TV listening to situational hearing.
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Soundbars
Providing outstanding immersive sound experiences for home entertainment by a single device.
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This Item Sennheiser Consumer Audio CX True Wireless Earbuds - Bluetooth In-Ear Headphones with Passive Noise Cancellation, Customizable Touch Controls, Bass Boost, IPX4 and 27-hour Battery Life, Black | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | -40% $77.99$77.99 List: $129.95 | -25% $149.95$149.95 List: $199.95 | -28% $129.00$129.00 List: $179.95 | $299.95$299.95 | $99.99$99.99 | -41% $59.00$59.00 List: $99.99 |
Delivery | Get it as soon as Friday, May 17 | Get it as soon as Friday, May 17 | Get it as soon as Friday, May 17 | Get it as soon as Friday, May 17 | Get it as soon as Friday, May 17 | Get it as soon as Friday, May 17 |
Customer Ratings | ||||||
Battery life | 4.2 | 4.1 | 4.0 | 3.3 | 4.3 | 4.5 |
Sound quality | 4.2 | 4.3 | 4.1 | 4.3 | 4.3 | 4.2 |
Noise cancellation | 3.5 | 3.6 | 3.7 | 3.3 | 4.1 | 4.0 |
Comfort | 4.1 | — | 4.6 | — | — | 4.3 |
Sold By | BrandsWalk | Amazon.com | Amazon.com | BrandsWalk | AnkerDirect | AnkerDirect |
connectivity tech | Wireless | Bluetooth 5.1 compliant | Bluetooth | Wireless | Wireless | Wireless |
headphones form factor | In Ear | In Ear | In Ear | In Ear | In Ear | In Ear |
connector type | wireless | wireless | wireless | — | USB Type C | USB Type C |
noise control | active noise cancellation | sound isolation | active noise cancellation | — | active noise cancellation | active noise cancellation |
cable feature | Without Cable | Without Cable | Without Cable | Without Cable | Without Cable | Cable |
control type | Touch Control | Voice Control | Touch Control | Media Control | Volume Control | Volume Control |
water resistance | water resistant | not water resistant | water resistant | — | waterproof | waterproof |
From the manufacturer
Compromise on your audio experience?
No way! Put sound first, like Sennheiser does. We have put our 75 years of leading audio technology into the CX True Wireless earbuds. They deliver crystal-clear sound with deep bass you can easily adjust to your personal taste. With an ergonomic design for superb wearing comfort and intuitive controls for maximum ease of use, you’ll have a first-rate listening experience at home, at work or on the move.
Don’t compromise on sound.
Superior audio
Wherever you are, whatever you do; enjoy your favorite tracks to the max with the bespoke 7mm dynamic drivers for perfect crystal-clear sound.
Don’t compromise on sound.
Intense groove
With Bass Boost and the Built-In Equalizer, activated via the Smart Control App, you can have your sound your way.
Don’t compromise on sound.
Skip the noise
You can forget about your surroundings and get lost in the music or focus on your call thanks to the passive Noise Cancellation.
Don’t compromise on sound.
Listen all day long
With 9 hours of play back time and a further 18 hours on the go charging via the case, you have up to 27 hours of battery life to make sure your earbuds keep pace with your lifestyle.
Don’t compromise on comfort.
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Easy to wearThe eye-catching ergonomic design assures superb wearing comfort. And with ear adapters in 4 sizes (XS/S/M/L), it’s easy to achieve a perfectly secure fit for any activity. |
At your fingertipsThe customizable touch interface enables easy control of audio, phone calls and fast access to Siri and Google Assistant. |
Even in the rainEnjoy an outstanding audio experience outdoors, even when it's wet; you can rely on the IPX4 splash resistance. |
CX True Wireless | MOMENTUM True Wireless 2 | |
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Customer Reviews |
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4.1 out of 5 stars
5,348
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Price | — | $188.79$188.79 |
7mm TrueResponse Transducer | ✓ | ✓ |
Battery Life | 9h + 18h (earbud + charging case) | 7h + 21h (earbud + charging case) |
Customizable Touch Controls | ✓ | ✓ |
Call Function | ✓ | ✓ |
Noise Cancellation | Passie | Active |
Ergonomic Design | ✓ | ✓ |
Transparent Hearing | ✓ | |
Smart Pause | ✓ | |
Extra Bass Boost | ✓ | |
IPX4 Rated Splash Resistance | ✓ | ✓ |
What's in the box
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Product information
Wireless Communication Technology | Bluetooth, True Wireless |
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Special Feature | Water Resistant, lightweight |
Included Components | Wireless Charging Case, Eartip |
Age Range (Description) | Adult |
Specific Uses For Product | Music |
Noise Control | Active Noise Cancellation |
Charging Time | 1.5 Hour |
Ear Placement | In Ear |
Recommended Uses For Product | Calling |
Control Type | Touch Control |
Cable Feature | Without Cable |
Item Weight | 0.11 Pounds |
Water Resistance Level | Water Resistant |
Unit Count | 1.0 Count |
Style | True wireless earphone |
Control Method | Touch, Voice |
Number of Items | 4 |
Battery Life | 27 Hours |
Number of USB 2 Ports | 1 |
Manufacturer | Sennheiser |
Product Dimensions | 2.3 x 1.3 x 1.6 inches |
Item Weight | 1.76 ounces |
ASIN | B08ZR5JB9G |
Item model number | CX200TW1 BLACK |
Batteries | 2 Lithium Ion batteries required. (included) |
Customer Reviews |
3.9 out of 5 stars |
Best Sellers Rank | #12,690 in Electronics (See Top 100 in Electronics) #1,090 in Earbud & In-Ear Headphones |
Is Discontinued By Manufacturer | No |
Date First Available | June 29, 2021 |
Warranty & Support
Feedback
Product Description
The CX True Wireless lets you enjoy superior crystal-clear sound, excellent battery life, and effortless ease of use for an outstanding everyday audio experience. Enjoy Sennheiser’s signature sound with our 7mm dynamic drivers for 9 hours of playback time, 18 hours battery life via on-the-go charging. Experience excellent passive noise cancellation provided by the secure fitting ergonomic design. Control on the go is effortless thanks to intuitive touch controls for audio, calls, and voice assistant access, while Bass Boost and the built-in EQ let you tailor the sound experience to your taste.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the ease of use of the headphones. However, some customers have connectivity issues with one earbud not pairing all the time. Opinions are mixed on battery life, sound quality, fit, comfort, value, and quality.
AI-generated from the text of customer reviews
Customers like the ease of use of the headphones. They say it's straightforward, easy to set up, and has great sound quality. They also appreciate the touch controls, which are much more intuitive than the Momentums. However, some customers have reported issues with the app and the earbuds not working properly.
"...The set up was extremely simple, there are clear directions, I just pulled them out of the box removed the very obvious and labeled plastic covers..." Read more
"...i think it’s more intuitive and it makes the setting more relevant.the noise cancelling is CRAAAZY. i’m so serious about that...." Read more
"...The app is pretty standard. It’s easy to use, and it lets you customize the sound balance...." Read more
"...The sound queues and tones are clear and easy to understand. And the battery life is good + it charges quickly...." Read more
Customers are mixed about the sound quality of the headphones. Some mention that the sound is very good, however the bass is a bit lacking. The audio for movies or pod casts is fantastic, while the bass not great for music. They also appreciate the strong noise cancellation and the incredibly clarity. However, some say that the earbuds are not proper audiophile material and that one of the ebuds would lose sound for no apparent reason.
"...Noise cancellation is very good considering its passive. These are generally comfortable but can cause a little fatigue if in for long periods...." Read more
"...I don’t think that will be an issue as they are very effective at blocking outside noise. The touch controls are intuitive and work smoothly...." Read more
"...Though if you're looking for something with strong noise cancellation, you might want to consider looking for a different pair of ear buds, as these..." Read more
"...And it happened several times that one of the earbuds would lose sound for no apparent reason while I was using them...." Read more
Customers are mixed about the quality of the headphones. Some mention that it's very good, bearing typical Sennheiser quality, and has good potential. However, others say that the right ear bud has now failed, the left earbud quit working, and the battery life stopped working less than 24 hours after they were delivered.
"...When it comes to sound quality, they're good, and the latency is small, but you'll notice it's there...." Read more
"...These buds lack ANC however I don’t think that will be an issue as they are very effective at blocking outside noise...." Read more
"...These earbuds sound great. Absolutely great. The connection seems to be good so far as well (I’ve seen a lot of negative reviews saying otherwise)...." Read more
"...After using these for nearly a year, the right bud suddenly had an internal fault and produced flakey, weak sound...." Read more
Customers are mixed about the battery life of the headphones. Some mention that it has good battery life and charges quickly, while others say that it kills the battery. Some customers say that the left earbud will die almost an hour before the right one does, and that they have less than 50 hours of total use. They also mention that the hardware either fails on a circuit level or a wire becomes loose.
"...Battery life is good, though I stick them in the case when I leave my desk and the charge tops off on its own...." Read more
"...and randomly hijacking the audio output of my pc, or it just doesn't end up charging and I'm stuck with a single ear bud until I manage to get it to..." Read more
"The good, these ear buds have a decent battery life, sit well in the ear without falling out (held with just the rubber insert), have good..." Read more
"...them but all it has really given me is issues with connectivity and reliability...." Read more
Customers have mixed opinions about the value of the headphones. Some mention that they are very good for the price, while others say that they're not worth the value. Some customers also mention that the built quality is very cheap, and the connection is horrible. Overall, some customers feel that the product is an e-waste and doesn't meet the standards they've come to expect from headphones.
"...These went on sale Cyber Monday for a good price so I thought I’d try them.I found them a little bit of a pain to setup...." Read more
"...All in all, It's not worth the value compared to a cheaper but better product like SkullCandy...." Read more
"...definition and these are 4K. So if your looking for the best sound for your money and probably the best sound for under 200$ these are the way to go." Read more
"...Not at all a great price, don’t understand how people can say its great value when they don’t work properly half the time wether it be charging pr..." Read more
Customers are mixed about the fit of the headphones. Some mention that it fits nicely in their ears, while others say that it doesn't fit well and is bulky.
"...Not only do the bud fit better, they are more comfortable. Something to think about if you are experiencing discomfort." Read more
"...but rather the hardware either failing on a circuit level or a wire becoming loose due to a cold solder joint...." Read more
"...then the AirPods however they are not uncomfortable and feel quite secure...." Read more
"...Problem for her was that these phone did not fit well and are generally larger than many others available. She couldn’t keep them in...." Read more
Customers are mixed about the comfort of the headphones. Some mention that the one in their left ear was comfortable, while others say that the fit is slightly less comfortable then the AirPods. Some say that they have some problem getting the buds in comfortably, and that the big square part rubs uncomfortably against the outer ear.
"...Not only do the bud fit better, they are more comfortable. Something to think about if you are experiencing discomfort." Read more
"...The fit is slightly less comfortable then the AirPods however they are not uncomfortable and feel quite secure...." Read more
"...They are very comfortable for my ears, I’m a Tool Maker/machinist and wear an earbud in one ear I all day and other earbuds that I’ve tried get..." Read more
"...These feel terrible. They’re on the heavy side due to the thick build( which allows for bigger batteries) and keeping them in your ears is a chore...." Read more
Customers have connectivity issues with the headphones. They mention that one earbud doesn't connect and the other doesn'. They also say that disconnecting and reconnecting doesn''t work.
"...Second, after about two years of use, their connectivity isn't as great anymore; the range in which I can use these has dropped considerably...." Read more
"...case showed green light after a couple hours charging but I couldn't get them to connect...." Read more
"...These would repeatedly disconnect themselves when bringing them out of "sleep" always one or the other bud...." Read more
"...Disconnecting and reconnecting doesn’t do anything and I have to do a soft reset. * When using the app, it sometimes refuses to disconnect..." Read more
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Top reviews from the United States
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I found them a little bit of a pain to setup. The “Quick setup guide” was lacking information. Once I downloaded the full manual I figured out what I was missing and then got them setup and working with my phone. Sound is very clear and bass is excellent and not muddy. It does take a little tweaking of the EQ in the Smart Control app. Noise cancellation is very good considering its passive. These are generally comfortable but can cause a little fatigue if in for long periods. I’m in and out of meetings everyday so generally this is not a problem for me. I have found that I cannot position them the same in each ear. Everyone’s ears are different but unfortunately the only way to know is to try them. Battery life is good, though I stick them in the case when I leave my desk and the charge tops off on its own. Being Bluetooth, they do drain my phone a lot more than wired buds. I can’t comment on failed bub issues yet, it’s too early, so we’ll see.
I didn’t intend for these to be used with phone calls but ended up taking a few calls while wearing them. I was surprised at how good the voice sounded. Warm and no distortion. The person I was talking to said it was pretty good. She had no trouble hearing me.
A few complaints in the reviews I noticed of which have fairly simple solutions.
1) Lack of bass. Make sure you are using the correct size ear adaptor and that it is snug in your ear. This is critical. They have the medium on out of the box. They seemed fine, but after a couple of days I took a chance and tried the large. Wow, dramatically better. I also found you have to wiggle it just a little to get the maximum effect. Also download the Smart Control app to get a bit more bass from the EQ. I suggest trying the Sound Check component of the app.
2) For the units that are prematurely dying, I wonder if the contacts are dirty. The full manual specifies they do need to be cleaned from time to time. Also, they do have a 2 year warranty but you have to contact a Sennheiser partner.
EDIT: I mentioned above that I got a little fatigued with them in for a while. After pulling out a couple of hunks of ear wax with the right ear bud, I decided to try some ear wax remover. Not only do the bud fit better, they are more comfortable. Something to think about if you are experiencing discomfort.
Top reviews from other countries
NO LOS COMPREN.
Busquen en internet y siempre tiene problemas el lado derecho y así en mi caso también
Reviewed in Mexico on March 18, 2024
NO LOS COMPREN.
Busquen en internet y siempre tiene problemas el lado derecho y así en mi caso también
Fit is a little large and you need get used to it. Stock eartips are a little stiff, and needs time to soften up. Stock eartips are half dome and inserts deep. So no worries about it popping out while doing cardio.
Will recommend if you're willing to EQ the earphones.
I would buy again if it was smaller