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Canon EOS R RF24-105mm F4 L is USM Lens Kit, Vlogging and Content Creator Camera 4K UHD, Digital Single-Lens Non-Reflex AF/AE Camera, 0.24 Magnification, Mirrorless, Full-Frame

4.7 4.7 out of 5 stars 349 ratings

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w/ 24-105mm Hard Kit
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About this item

  • WHAT’S INSIDE: The EOS R RF24-105mm F4 L IS USM Lens Kit features 1 EOS R camera body, 1 RF24-105mm F4 L IS USM Lens, 1 battery charger, 1 LP-E6N battery pack, 1 Cable protector, 1 IFC-100U Interface cable, and 1 wide strap
  • FULL-FRAME CMOS SENSOR & DIGIC 8 30.3 MP IMAGE PROCESSOR CAMERA: Ensures crisp photos and high-resolution videos; enables optimum performance, image processing, and video functionality
  • DUAL PIXEL CMOS AF: Features an impressive 5,655 manually selectable AF points** and delivers sharp focus in up to 0.05*** seconds so you can capture, focus, and maintain action shots with ease
  • RF LENS COMPATIBLE: The EOS R camera is designed to work effortlessly with RF lenses; it maintains compatibility with EF and EF-S lenses through the use of one of three optional mount adapters*
  • LENS IS IDEAL FOR TRAVEL: The RF24-105mm F4 L IS USM Lens weighs approximately 1.54 lbs and features 0.24x magnification, f/4-22 lens aperture, and 24-105mm focal length, making it great for travel or everyday photography
  • BUILT-IN EVF: Includes an electronic viewfinder with 3.69 Million Dots, Vari-angle Touchscreen LCD and Dot-matrix LCD Panel to take your photographs to the next level
  • SILENT ELECTRONIC SHUTTER: Features a selectable silent mode—perfect for shooting in environments where silence is necessary
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Canon EOS R RF24-105mm F4 L is USM Lens Kit, Vlogging and Content Creator Camera 4K UHD, Digital Single-Lens Non-Reflex AF/AE Camera, 0.24 Magnification, Mirrorless, Full-Frame
Canon EOS R RF24-105mm F4 L is USM Lens Kit, Vlogging and Content Creator Camera 4K UHD, Digital Single-Lens Non-Reflex AF/AE Camera, 0.24 Magnification, Mirrorless, Full-Frame
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Price$2,899.00-12% $1,499.00
List:$1,699.00
-17% $499.00
List:$599.99
-5% $1,799.00
List:$1,899.00
$1,099.00-13% $699.00
List:$799.99
Delivery
Get it Mar 18 - 19
Get it as soon as Tuesday, Mar 19
Get it as soon as Tuesday, Mar 19
Get it as soon as Tuesday, Mar 19
Get it as soon as Tuesday, Mar 19
Get it as soon as Tuesday, Mar 19
Customer Ratings
Auto focus
4.9
4.8
4.0
4.5
4.7
4.7
Picture quality
4.8
4.6
4.3
4.5
4.7
4.7
Image stabilization
4.5
4.3
4.1
4.6
4.4
4.1
Value for money
4.5
4.7
4.5
4.0
Touch Screen
4.7
4.7
4.5
Sold By
Dodd Camera
Amazon.com
Amazon.com
Amazon.com
Amazon.com
Amazon.com
display type
LCD
LCD
LCD
LCD
LCD
LCD
display size
3.15 inches
3 inches
3 inches
3 inches
3 inches
3 inches
lens type
Wide Angle
Telephoto
Telephoto
Telephoto
Telephoto
Telephoto
shooting modes
Scene Intelligent Auto Flash Off Creative Auto Landscape Close-up Sports Food Night Portrait P Tv Av M
Shutter Priority, Easy, Automatic, Movie
Automatic
Bulb Mode,Aperture Priority, Manual, Program, Shutter Priority
Bulb Mode,Aperture Priority, Manual, Program, Shutter Priority
Automatic
connectivity tech
HDMI, Bluetooth
Bluetooth, Wi-Fi, Micro HDMI, USB
Bluetooth, Wi-Fi, USB
USB
USB
Bluetooth, Wi-Fi, Micro HDMI, USB
video resolution
4K UHD 2160p
4320p
2160p
2160p
2160p
4320p

From the manufacturer

Canon EOS R Mirrorless Camera System

Canon EOS R Mirrorless Digital Camera System

The full-frame mirrorless EOS R camera is the first in Canon’s new EOS R system. With a new mount, a variety of dedicated lenses, full compatibility with EF/EF-S lenses* and significant achievements in handling and performance, the EOS R leads a new chapter in Canon’s legacy of imaging excellence.

Canon EOS R Mirrorless DSLR Camera System

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  • Camera Body & Accessories
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    Product Warranty: For warranty information about this product, please click here

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    Canon EOS R RF24-105mm F4 L is USM Lens Kit, Vlogging and Content Creator Camera 4K UHD, Digital Single-Lens Non-Reflex AF/AE Camera, 0.24 Magnification, Mirrorless, Full-Frame


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    Product Description

    The Canon EOS R RF24-105mm F4 L IS USM Lens Kit offers an EOS R camera body with one RF24-105mm F4 L IS USM lens and all the accessories you need. Create stunning photos and high-resolution videos with a 30.3 megapixel full-frame CMOS and DIGIC 8 image processor. Plus, capture fast-paced sporting events or wildlife with ease thanks to the camera’s 5,655 selectable AF points* which delivers sharp focus in up to 0.05** seconds and continuous shooting speeds of up to 30fps. In addition, the camera also features a silent shutter mode for environments where silence is necessary. The Canon EOS R camera is effortlessly compatible with the included RF lens as well as EF and EF-S lenses with the use of one of three optional mount adapters***. The RF24-105mm F4 L IS USM Lens weighs approximately 1.54 lbs and features 0.24x magnification, f/4-22 lens aperture, and 24-105mm focal length, making it great for travel or everyday photography. Planning on shooting a film? The built-in EVF with 3.69 million dots and vari-angle touch LCD screen gives you the freedom to shoot from virtually any angle; simply fold the LCD screen when not in use. Take your camera on the go with peace of mind knowing that your EOS R USM kit features a wide strap for secure carrying as well as a lightweight magnesium camera chassis, which ensures durability while protecting it from the sun’s rays. Never worry about losing power again; the EOS R is compatible with USB power adapter PD-E1 for in-camera charging so you’ll always get your shot. *Available AF points may decrease when shooting with AF cropping or in movie mode, or depending on camera settings or lens attached **Based on the results of AF speed tests in accordance with CIPA guidelines. Results may vary depending on shooting conditions and lens in use. Relies on internal measurement method. ***Optional Mount Adapter EF-EOS R is required when using EF/EF-S lenses with an EOS R camera


    Read about our customers' top-rated cameras and lenses on our review pages: Compact System Cameras, Lenses

    Customer reviews

    4.7 out of 5 stars
    4.7 out of 5
    349 global ratings

    Customers say

    Customers like the picture quality, quality, efficiency, focusing and performance of the camera. They mention that it's a beautiful camera, well built and that the eye detection is great for portraits. They also appreciate the autofocus being spot on and that it performs admirably in low-light conditions. Customers also like the comfort, ease of use, and weight.

    AI-generated from the text of customer reviews

    20 customers mention20 positive0 negative

    Customers are satisfied with the picture quality of the camera. They mention that it produces great images, unedited videos, and eye detection is great for portraits. The megapixel full-frame sensor captures a great amount of detail with impressive dynamic range, and the camera produces a greater amount of useable images with superb depth and clarity. Color accuracy is excellent and noise is barely noticeable. Overall, customers are happy with the power to handle any image capture.

    "...You will notice that color accuracy is excellent and noise is barely noticeable...." Read more

    "Both picture quality and video quality are absolutely stunning...." Read more

    "...Played both 4k and 1080 videos straight to a 4k tv, and the unedited videos looked great.One thing I don’t like - the mode dial...." Read more

    "...with very good performance in low light, high ISO, with very usable images up to 8000 ISO even though I rarely go over 6800 ISO. The controls..." Read more

    12 customers mention12 positive0 negative

    Customers are satisfied with the quality of the camera. They say it is a great product, well built, and sturdy. The 23-105 lens is great and the camera works amazing. Customers also mention that the RF lenses are equally brilliant and that it works great with FD lenses.

    "...Very well built and sturdy. The 23-105 lens is great. Allows me to do wide angle and zoom in when needed. Highly recommend this camera kit." Read more

    "...The kit zoom is great - better than the EF 24-105 L. Adapted Canon glass works perfectly. Touch screen controls (ie, AF) are super fast - no lag...." Read more

    "...The quality this camera provides is outstanding. So far I have not had any problems, the auto focus is spot on...." Read more

    "...Canon's RF lenses have proved excellent in quality, although they are quite an investment...." Read more

    5 customers mention5 positive0 negative

    Customers are satisfied with the efficiency of the camera. They mention that it performs well in low light, does wonderful night shots, and the Dual Pixel AF is highly efficient. The LCD is bright and clear, and touch controls are easy to use. The fact that you see the exposure of your actual shot is fantastic, allowing for quick adjustments.

    "...The body is very easy to hold, fits firmly in the hand. The LCD is bright and clear, even in daylight, and the touch controls are incredibly..." Read more

    "...- Thank you Canon! Images are beautiful with very good performance in low light, high ISO, with very usable images up to 8000 ISO even though..." Read more

    "...Does wonderfully with night shots handheld." Read more

    "...The autofocus system, featuring Canon's Dual Pixel AF, is highly efficient, especially with the Eye AF function...." Read more

    5 customers mention5 positive0 negative

    Customers like the focusing of the digital camera. They mention that the autofocus is spot on, intuitive to use, and they can tap to focus and navigate menus using their finger. The touch-and-drag AF feature is extremely convenient for quick focus adjustments.

    "...and the touch controls are incredibly intuitive to use, you can tap to focus, navigate menus using your finger, pinch zoom, like on a phone...." Read more

    "...The RF 24-105 that I got with my R is the quickest focusing, tack sharp lenses I have ever owned...." Read more

    "...So far I have not had any problems, the auto focus is spot on. Does wonderfully with night shots handheld." Read more

    "...responsive and the touch-and-drag AF feature is extremely convenient for quick focus adjustments...." Read more

    5 customers mention5 positive0 negative

    Customers are satisfied with the performance of the digital camera. They mention that it performs admirably in low-light conditions, retaining detail without sacrificing resolution. Customers also appreciate the camera's ability to handle any professional task.

    "...Despite the higher resolution, the camera performs well at high ISOs. The attached photo was shot at ISO 4000, F/2.0, 1/60s, 85mm, at dim lighting...." Read more

    "...In low-light conditions, the camera performs admirably, retaining detail without introducing excessive noise...." Read more

    "...A highly productive camera which produces a greater amount of useable images with superb depth and clarity. Highly Recommended!" Read more

    "Love this camera! Very capable and easy to use. Highly recommend!" Read more

    4 customers mention4 positive0 negative

    Customers like the comfort of the camera. They mention that the ergonomics are excellent, the body is very easy to hold, and fits firmly in the hand. The camera just feels intuitive in hand, and it's not overly heavy. All their fingers fit really nicely, and no pinky fall off.

    "...The body is very easy to hold, fits firmly in the hand...." Read more

    "...button layout and slightly modify the grip, but overall feeling and maneuverability really great-..." Read more

    "...Ergonomically, the EOS R feels comfortable in the hand, with well-placed buttons and dials. However, the multi-function bar is a bit of a letdown...." Read more

    "...The feel of the camera in hand is outstanding, it's not overly heavy, all my fingers fit really nicely (no pinky fall off) and the camera just feels..." Read more

    4 customers mention4 positive0 negative

    Customers find the digital camera easy to use. They mention that it is capable and easy to operate. Customers also appreciate the quick processing and overall snappy user experience.

    "Received my camera a few days ago and so far I am loving it. It is easy to use and the picture quality is out awesome...." Read more

    "...Canon's DIGIC 8 processor ensures quick processing and an overall snappy user experience...." Read more

    "...curve coming from a 5D2 and 80D, it has already become very intuitive to use! I finally got it customised to my liking...." Read more

    "Love this camera! Very capable and easy to use. Highly recommend!" Read more

    4 customers mention3 positive1 negative

    Customers appreciate the weight of the digital camera. They mention that its portability, size, weight and ergonomics are excellent.

    "...portability - size, weight and ergonomics - are excellent...." Read more

    "...The feel of the camera in hand is outstanding, it's not overly heavy, all my fingers fit really nicely (no pinky fall off) and the camera just feels..." Read more

    "...to use it as your pro camera, go for it, but it's certainly not lighter or less bulky by being mirrorless.sent it back immediately" Read more

    "...Overall lighter weight. A new experience in image capture with the power to handle any professional task...." Read more

    Eye detection is great for portraits
    5 Stars
    Eye detection is great for portraits
    The EOS R + 24-105mmm kit is replacing my 5D Mark III + 24-105mm kit.The first thing you notice when you pick up the camera is that both the body and the native lens are noticeably lighter than the 5D Mark III kit. The body is very easy to hold, fits firmly in the hand. The LCD is bright and clear, even in daylight, and the touch controls are incredibly intuitive to use, you can tap to focus, navigate menus using your finger, pinch zoom, like on a phone.The eye detection autofocus is especially helpful with wide aperture lenses like the 85mm F/1.4. Due to the very shallow depth of field, even a slight movement can throw the eye out of focus. You can easily end up focusing on the nose or ears with the eyes blurred. With the 5D Mark III, it was a challenge to get close shots with wide apertures right. The EOS R focuses on the eyes accurately pretty much every time. Out of the 100+ portrait shots I took over the holidays, less than 5 were out of focus. Even shots taken by others with no DSLR experience were focused perfectly, which I couldn't say about the 5D. As a bonus, eye detection works even with cats and dogs, as the attached photo attests.Despite the higher resolution, the camera performs well at high ISOs. The attached photo was shot at ISO 4000, F/2.0, 1/60s, 85mm, at dim lighting. You will notice that color accuracy is excellent and noise is barely noticeable.I love the control ring on RF 24-105 lens, which I programmed to adjust exposure compensation quickly. It is too bad that the control ring adapter was not available at the time when I bought the kit.Since I always shoot raw, I appreciate the fact that there is a raw-only mode (no JPEGs) and images are saved at a more efficient compressed raw format. Despite the higher resolution, the .CR3 files are smaller than the Mark III's CR2s.What I really miss on this camera is an analog mode dial.As for the touch bar, I did my best practice and learn how to use it productively, but failed. I consider it a gimmick that I will likely never master.Although I already have a GH5 for video, I did some experimenting with the video mode on the EOS R. One nasty surprise was that the SD cards I had, which easily handle 4K/10-bit video (150Mbit) on the GH5 were not fast enough for the Canon, even though in IPB mode the bitrate should be only 120Mbit. I need to stick with HD for now.With the EF-EOS R mount adapter, all 7 of my existing EF lenses, even non-Canon ones, work flawlessly. I am really glad that Canon made the new RF mount backward-compatible.
    Thank you for your feedback
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    Top reviews from the United States

    Reviewed in the United States on February 16, 2019
    Style: w/ 24-105mm Hard KitSet: BaseVerified Purchase
    Customer image
    KD
    5.0 out of 5 stars Eye detection is great for portraits
    Reviewed in the United States on February 16, 2019
    The EOS R + 24-105mmm kit is replacing my 5D Mark III + 24-105mm kit.

    The first thing you notice when you pick up the camera is that both the body and the native lens are noticeably lighter than the 5D Mark III kit. The body is very easy to hold, fits firmly in the hand. The LCD is bright and clear, even in daylight, and the touch controls are incredibly intuitive to use, you can tap to focus, navigate menus using your finger, pinch zoom, like on a phone.

    The eye detection autofocus is especially helpful with wide aperture lenses like the 85mm F/1.4. Due to the very shallow depth of field, even a slight movement can throw the eye out of focus. You can easily end up focusing on the nose or ears with the eyes blurred. With the 5D Mark III, it was a challenge to get close shots with wide apertures right. The EOS R focuses on the eyes accurately pretty much every time. Out of the 100+ portrait shots I took over the holidays, less than 5 were out of focus. Even shots taken by others with no DSLR experience were focused perfectly, which I couldn't say about the 5D. As a bonus, eye detection works even with cats and dogs, as the attached photo attests.

    Despite the higher resolution, the camera performs well at high ISOs. The attached photo was shot at ISO 4000, F/2.0, 1/60s, 85mm, at dim lighting. You will notice that color accuracy is excellent and noise is barely noticeable.

    I love the control ring on RF 24-105 lens, which I programmed to adjust exposure compensation quickly. It is too bad that the control ring adapter was not available at the time when I bought the kit.

    Since I always shoot raw, I appreciate the fact that there is a raw-only mode (no JPEGs) and images are saved at a more efficient compressed raw format. Despite the higher resolution, the .CR3 files are smaller than the Mark III's CR2s.

    What I really miss on this camera is an analog mode dial.

    As for the touch bar, I did my best practice and learn how to use it productively, but failed. I consider it a gimmick that I will likely never master.

    Although I already have a GH5 for video, I did some experimenting with the video mode on the EOS R. One nasty surprise was that the SD cards I had, which easily handle 4K/10-bit video (150Mbit) on the GH5 were not fast enough for the Canon, even though in IPB mode the bitrate should be only 120Mbit. I need to stick with HD for now.

    With the EF-EOS R mount adapter, all 7 of my existing EF lenses, even non-Canon ones, work flawlessly. I am really glad that Canon made the new RF mount backward-compatible.
    Images in this review
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    28 people found this helpful
    Report
    Reviewed in the United States on October 18, 2023
    Style: w/ 24-105mm Hard KitSet: BaseVerified Purchase
    Reviewed in the United States on November 15, 2018
    Style: w/ 24-105mm Hard KitSet: BaseVerified Purchase
    44 people found this helpful
    Report
    Reviewed in the United States on March 19, 2019
    Style: w/ 24-105mm Hard KitSet: BaseVerified Purchase
    30 people found this helpful
    Report

    Top reviews from other countries

    Translate all reviews to English
    Gilberto T
    1.0 out of 5 stars Fuí estafado a través de Amazon México, aún no recibo el reembolso.
    Reviewed in Mexico on March 24, 2023
    Style: w/ 24-105mm Hard KitSet: BaseVerified Purchase
    Customer image
    Gilberto T
    1.0 out of 5 stars Fuí estafado a través de Amazon México, aún no recibo el reembolso.
    Reviewed in Mexico on March 24, 2023
    El 25 de Febrero de 2023 compré la cámara EOS R en paquete con el lente 24-105mm f/4 al precio de $55,579.00, el vendedor fue Amazon México, el paquete lo recibimos el 28 de Febrero de 2023.

    Para compras de esta cantidad yo recomendaría hacerlas en una tienda física, donde puedas corroborar el producto frente al vendedor, y donde puedas directamente hablar con el encargado si hubiera algún problema con el producto. Les platico mi experiencia:

    Cuando abrí la caja con mi novia en el interior venía una cámara Sony vieja con sus accesorios y en vez del lente venía un termo con forma de lente. Claramente fue una estafa de un comprador previo que reemplazó el producto y regresó el artículo a Amazon México, que no tuvo un protocolo meticuloso de revisión y me lo vendió a mí. La caja tenía los sellos cuando la recibimos, así que la persona que robó la cámara se tomó el tiempo de hacer el reemplazo con cuidado, a la vista no había nada raro, solo la etiqueta en la parte inferior se veía algo extraña, aún así era también de Canon. La sensación al darnos cuenta de lo que había adentro fue como si nos hubieran asaltado, de pronto ya no teníamos ni la cámara que compramos ni nuestros ahorros destinados a ese equipo.

    Inmediatamente reempacamos todo e informamos a Amazon México de lo sucedido, agendamos una recolección que sucedería al día siguiente pero Estafeta no recogió el paquete, tuvimos que hablar con un agente de Amazon para volver a solicitar la recolección que sucedió el 1 de Marzo y de acuerdo a DHL el 2 de Marzo ya estaba en las instalaciones de Amazon México.

    OJO CON LAS FECHAS, Amazon México dice en su página de ayuda que el reembolso de los artículos sucede de 3 a 5 días hábiles después de que lo reciben y que el dinero puede tardar hasta 15 días naturales en aparecer en tu cuenta.

    Esperé al 4 de Marzo para llamar y confirmar que ya tenían el paquete en Amazon México, dado que en la página no aparecía como recibido. Me confirmaron que ya lo tenían y que había que esperar para la inspección del artículo.

    Esperé al 10 de Marzo para llamar de nuevo, con más preocupación por que en la página aún no aparecía como recibido y en toda la información que hay en la página dice que corre el tiempo de reembolso a partir de que lo reciben, y pone como fecha límite de regresar el producto el 29 de Marzo de 2023, por lo que si se llegara esa fecha podría empeorar la situación si su sistema no lo registra como recibido y pasa la fecha límite. Me dijeron que no me preocupara y que no había ninguna nota de alguna anomalía con la devolución, que el reembolso seguía en proceso, que esperara 72 horas.

    Llamé de nuevo el 14 de Marzo. La página seguía sin actualizarse, seguía diciendo "El reembolso se procesará cuando recibamos el artículo". Le hice saber de nuevo mi preocupación al agente de Amazon, que me aseguraba que tenían el producto, que no me preocupara. Pero yo no tenía más que la guía de DHL para asegurar que el paquete había llegado a su destino. El agente de Amazon me dijo que para mi confianza almacén me mandaría un mail confirmando que ya tenían el paquete en sus instalaciones. El mail nunca llegó y me fui una vez más con la indicación de esperar 72 hrs.

    Llamé por cuarta vez el 18 de Marzo. La señorita que me atendió se escuchaba más segura de lo que estaba sucediendo, me confirmó que la página no se había actualizado pero que un día antes (17 de Marzo) se había concluido la fecha límite de revisión del producto por lo que podía de manera manual solicitar el reembolso y que lo recibiría de 5 a 7 días hábiles, máximo 15 días naturales por si hubiera problemas con mi banco. Por primera vez me enteré de que el reembolso no se había solicitado y que tenían 15 días de margen para revisar el producto, esta información no la encontré en ningún lado de la página de Amazon México.
    Esta vez recibí un correo de la agente que me atendió confirmando la solicitud del reembolso.

    Llamé por quinta vez el 22 de Marzo dado que no había recibido aún el reembolso y la página aún seguía sin actualizarse. Me atendió un joven que se mostró preocupado por la cantidad de dinero y me dijo que en casos donde el costo del producto es alto ellos no pueden directamente realizar el reembolso, que suele tomar más tiempo, y que solamente gerencia puede realizarlo. Me dijo que veía una solicitud de reembolso del 18 de Marzo y que escalaría de nuevo la situación solicitando el reembolso de nuevo para hacer presión sobre gerencia.
    Es la primera vez que me informaban desde el 2 de Marzo (20 días atrás) que el costo del artículo era lo que estaba retrasando la revisión y el reembolso, de nuevo en la página no encontré alguna clausula que diera aviso que el reembolso podría retrasarse por el costo del artículo. Es lógico que suceda, pero aún así no esta bien que no haya claridad, en especial en compras de este precio.
    Antes de colgar le pregunté al agente si había algo que pudiera hacer para acelerar el proceso (sabiendo ahora que dependía de gerencia y no de nadie más) a lo que respondió "Lo estás haciendo al llamar de nuevo" es decir, el hacer presión era lo único que podía hacer.

    El 23 de Marzo recibí un correo de que el reembolso había sido emitido, (hoy 24 de Marzo aún no lo recibo en el banco), seguiré llamando para darle seguimiento a la transferencia. La página sigue indicando que aún no reciben el artículo.

    Soy miembro Prime desde 2021, y compro de manera constante en Amazon México, por lo que pensé que podría haber preferencia para darle mayor agilidad a mi caso, lo cual no parece haber importado.

    Al momento llevo 20 días con la cantidad de $55,579.00 flotando, sin poder disponer de ella, me dedico a la fotografía por lo que el equipo que compré era para realizar mi trabajo, no solo me afecta el no tener el dinero si no el no poder reponer el equipo de otro modo para laborar.

    Todo hubiera sido menos pesado si Amazon México hubiera sido más sincero con el proceso y me hubiera informado desde un principio que habría retrasos por la situación y por la cantidad, del mismo modo no hay información en la página que pueda dar claridad acerca de lo que podría estar sucediendo con el reembolso, las fechas que vienen en la página de ayuda de Amazon México simplemente ya no coincidían con lo que estaba sucediendo. Si ellos consideran que por la cantidad las fechas de reembolso varían manera extraordinaria con su política, deberían de tomarse el tiempo de informarte que esta pasando.

    Peor aún la preocupación de que el tiempo pasaba, la fecha límite de devolución se acercaba y su página no se actualizaba (ni aún se actualiza), dándome la sensación de que estaban haciendo tiempo para que no sucediera el reembolso pasada la fecha, pasé de confiarle a Amazon esa cantidad de dinero a sentirme inseguro de que estuvieran haciendo lo posible para no devolvérmela.

    Aún si Amazon México se hace responsable y emite el reembolso uno como cliente no debería de pasar ansiedad y tal preocupación durante todo este tiempo por no saber que esta sucediendo en el proceso, que los agentes te digan que "Todo va bien" y que "Esperes 72 horas más" no ayuda a dar claridad
    ni confianza.
    El punto de referencia que tenemos los clientes para dar seguimiento a los procesos de Amazon es su página web, esta debería reflejar el estado en el que se encuentra su proceso de devolución.

    Realicé esta compra en Amazon México y no en otra tienda por la confianza en el buen servicio que había recibido por parte de la tienda, ahora no siento esa confianza para realizar compras de estas cantidades. Una tienda de este tamaño debería tener un protocolo más efectivo para no afectar a sus clientes de esta manera.

    Si compras algo costoso en Amazon revisa con lupa el empaque para ver si no hay algo raro con las etiquetas o con la caja antes de abrirlo por completo,por que Amazon no lo hará por ti.

    EDIT: Marqué al banco el 4 de Abril dado que aún no recibía el reembolso y el banco corroboró que no había habido ningún intento de reembolso registrado. Me sugirieron levantar un acta, y ellos revisarán directamente con Amazon México que sucedió con el dinero, sin embargo el banco dice que puede demorar hasta 30 días naturales. Por ahora levantaré un acta en PROFECO y ver si Amazon México se decide a cumplir con su parte por fin.
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    Jason Leaman
    5.0 out of 5 stars Love this camera !
    Reviewed in Canada on July 28, 2021
    Style: w/ RF 24-105mm STM lensSet: BaseVerified Purchase
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    Jason Leaman
    5.0 out of 5 stars Love this camera !
    Reviewed in Canada on July 28, 2021
    My very first Canon full frame, was hesitant, but very glad I bought it. Recommended!
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    Joe K
    1.0 out of 5 stars Junk
    Reviewed in Canada on November 17, 2023
    Style: w/ RF 24-105mm STM lensSet: BaseVerified Purchase
    Prabh Deol
    2.0 out of 5 stars Soft images, bad dynamic range and not upto standards.
    Reviewed in Canada on October 30, 2020
    Style: w/ 24-105mm Hard KitSet: BaseVerified Purchase
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