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WD 4TB My Passport Wireless Pro Portable External Hard Drive, Wifi USB 3.0 - WDBSMT0040BBK-NESN

4.0 4.0 out of 5 stars 871 ratings

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About this item

  • SD 3.0 card reader for fast media offloads
  • Wireless 802.11ac to stream 4K videos and view photos with the My Cloud mobile app on iOS and Android* |*4K streaming requires native player on mobile device with codec support for 4K video files and is subject to mobile device capabilities, hardware and software components and configurations.
  • All-day battery (up to 10 hours)* |*Based on streaming HD 720p, 3 Mbps video to one device over Wi-Fi 2.4 GHz single band only. Actual battery life depends on file size, type, format, bitrate, devices connected, Wi-Fi connectivity, settings and other factors.
  • Built-in power bank to charge your phone, action camera and more (with output up to 1.5A). Compatibility - Compatible with Windows10, Windows 8.1 or Windows 7, Mac OS X El Capitan, Yosemite, Mavericks or Mountain Lion operating systems. Requires DLNA/UPnPor Plex-enabled devices for streaming
  • 2-year manufacturer's limited warranty
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Price$237.78$109.00$249.99-20% $159.94
List:$199.99
$115.38$119.99
Delivery
Get it as soon as Wednesday, Apr 3
Get it as soon as Tuesday, Apr 2
Get it Apr 5 - 10
Get it as soon as Tuesday, Apr 2
Get it Apr 4 - 11
Get it as soon as Tuesday, Apr 2
Customer Ratings
Easy to use
2.9
3.5
4.0
4.0
4.0
4.6
Tech Support
2.7
3.1
3.9
3.1
4.1
Storage Capacity
3.7
4.1
4.5
4.1
4.6
Durability
4.3
3.0
3.0
4.3
Easy to install
4.1
4.1
4.7
Sold By
Amazon Warehouse
NEWQ Direct
Memory-Warehouse
Amazon.com
MINHA-NY
Amazon.com
storage capacity
4 TB
1000 GB
4 TB
2 TB
1 TB
5 TB
hardware interface
802 11 acbgn, usb3.0
usb
usb3.0
usb3.1 c
usb3.0
usb3.0
compatible devices
Laptop, Camera, Drone
Desktop
USB 3.0 port; USB 2.0 compatible
Laptop, Desktop, Tablet
USB 3.0 port; USB 2.0 compatible
Desktop
form factor
Portable
laptop
Portable
Portable
Portable
Portable

From the manufacturer


RAW Image Support

Preview RAW images on your phone or tablet, and export to edit them with third-party apps. Visit support.wd.com for a full list of RAW image support.

Your Creative Hub in the Field

My Passport Wireless Pro gives photographers and filmmakers portable storage to easily offload, edit and stream photos or HD videos in the field. Streamline your workflow with this all-in-one drive and work seamlessly from your mobile device, or transfer files with the built-in SD card reader.

  • Wireless 802.11ac for fast data transfers
  • SD 3.0 card reader for quick media offloads
  • All-day battery (up to 10 hours*)
  • USB power bank to charge mobile devices

Fast SD Card Media Transfers

Stay on the go and quickly transfer media from your camera’s SD card with an integrated SD 3.0 card reader. Offload .RAW photos and full HD videos to this high-capacity drive and back up everything you capture while improving your workflow so you can keep moving.

All-Day Battery Life

My Passport Wireless Pro has up to 10 hours* of continuous use. Bring it on an all-day shoot, stay out in the field longer. Take it on a long trip, continuously stream videos on the road or in flight.

*Based on streaming HD 720p, 3 Mbps video to one device over Wi-Fi 2.4 GHz single band only. Actual battery life depends on file size, type, format, bitrate, devices connected, Wi-Fi connectivity, settings and other factors.

Built-in Power Bank

Out of power? Not a problem. Equipped with a 6,400 mAh power bank, you can charge your smartphone, tablet, or other USB devices wherever you are. With this all-in-one storage device, you get a perfect travel partner.

Super-Fast USB 3.0 Transfer Speeds

Back up your media in a matter of moments using the super-fast transfer speeds of the USB 3.0 port. With USB 3.0, you save time when transferring large files like a .RAW image or full HD videos.

Import Media from External USB Devices

With an extra USB 2.0 port, you can easily transfer media from an external USB storage device. Through the added compatibility of USB 2.0, you’re able to back up photos and videos directly from a compatible DSLR or CF card reader.

Wireless Access and 4K Streaming

My Passport Wireless Pro creates its own fast 802.11ac Wi-Fi connection so you can wirelessly connect to your drive to access and view saved photos or smoothly stream 4K video directly to your phone or tablet using the My Cloud app. Use third party apps, like FiLMiC Pro, to capture and save footage directly to the drive, or LumaFusion to edit video in the field.

What's in the box

  • external hard drive
  • Product Description

    High-capacity, wireless mobile storage designed to accompany photographers on-the-go to easily offload, edit and stream RAW photos and 4K drone videos without a laptop. Created to work seamlessly with mobile devices and equipped with a built-in SD 3.0 card reader and one-touch copy button, My Passport Wireless Pro is the all-in-one drive you need to streamline your workflow.

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    Product information

    Technical Details

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    Additional Information

    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
    Product Warranty: For warranty information about this product, please click here. [PDF ]

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    WD 4TB My Passport Wireless Pro Portable External Hard Drive, Wifi USB 3.0 - WDBSMT0040BBK-NESN


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    Customer reviews

    4 out of 5 stars
    4 out of 5
    871 global ratings

    Customers say

    Customers like the size of the computer drive, saying it's portable and reliable. They say it reduces the size and weight of files. However, some customers have reported issues with speed, connectivity, battery life, and the ability to lock up. Opinions are mixed on quality, performance, and ease of use.

    AI-generated from the text of customer reviews

    15 customers mention11 positive4 negative

    Customers like the size of the computer drive. They mention that it is small, portable, and reliable. Some say that it's a great portable Plex Server that heavily reduces the size. Customers also say that the hard drive fits snugly so it won't slide around while being easy to remove.

    "...Another perk of using this resolution is that with the decreased file size, videos load faster and you can have more streaming devices connected..." Read more

    "This a fantastic portable drive. Allows to back-up from camera on the field...." Read more

    "...Just wish it fit in my pocket...." Read more

    "...Hands down the easiest way to get the job done. Love the portability of the device as well." Read more

    136 customers mention59 positive77 negative

    Customers are mixed about the performance of the computer drive. Some mention it works well with less errors, while others say it has all kinds of issues and is useless as a wifi drive.

    "...If you load the device with lots of HD movies, it will NOT work. It's that simple...." Read more

    "...to that in TV show episodes and all of them....100%....play flawlessly on the Passport.The trick is to first convert your videos to mp4...." Read more

    "...I felt like a fool defending the drive's poor usability when less slick options (using the cameras' Wi-Fi functionality and app) are far more..." Read more

    "...Dumping my camera every night worked great. It's the automatic upload and the app and web interface where things get temperamental...." Read more

    56 customers mention20 positive36 negative

    Customers are mixed about the ease of use of the computer drive. Some mention it's simple to use, and is for simple people. The app is easy to use WiFi connects easily. However, others say the instructions and software are a ridiculously convoluted mess, frustrating to set up, and extremely impossible to figure out.

    "...wifi with a splash screen (like most hotels use) are very clunky to use with the interface...." Read more

    "...Allows to back-up from camera on the field. The wi-fi setup is easy and I could easily pair with my android phone and Ipad...." Read more

    "...One big drawback is the user manual is on the hard drive, so you won't know that WD recommends that you fully charge before use until after you've..." Read more

    "...The software/setup is on the confusing side. Now, I saw a person in the reviews claiming to be “in IT” and saying they can’t figure it out...." Read more

    51 customers mention18 positive33 negative

    Customers are mixed about the quality of the computer drive. Some mention it works great for sharing files between computers, and is good for simple file transfer. However, others say that it was greeted with blinking lights indicating errors and that the drive became bad.

    "...I stopped and restarted the drive at which time all the lights began to flash fast & repeatedly...." Read more

    "...The file structure for transfers is very good, sub directories are created and date and time stamped each time you do a transfer...." Read more

    "...While copying all the lights would start blinking and thus the process would fail...." Read more

    "...was spotty. It stops transferring data for 20-120 seconds, and sometimes slow/pause for minutes extending toward the tens of minutes at a time...." Read more

    60 customers mention17 positive43 negative

    Customers have connectivity issues with the drive. For example, they mention the app is not updated, the WiFi connection does not work when the device is plugged in, and it does not connect to computers over USB. Customers also say that the wireless bandwidth is poor and the drive requires a Wi-Fi connection from their cellphone to the drive and to the computer.

    "...does not recognize the drive over USB at all, even after purchasing the paid addon support for..." Read more

    "...UPDATE: there is an acknowledged bug where this device will not auto connect to any SSID that has a symbol in the name..." Read more

    "...Anyway, the concept is great and the hardware is very good (the labels for the lights and the buttons are _very_ difficult to see though)...." Read more

    "...Just to clarify, you can not access files wirelessly from anywhere, you have to be in the same location and on the same wireless network..." Read more

    56 customers mention8 positive48 negative

    Customers are dissatisfied with the speed of the computer drive. They mention that it is slow, making for very slow transfers and preview downloads. The connection is overall really slow, and copying just feels slow. The web control panel lags horribly, and the load times can sometimes be lengthy. It is also slow to wake up and sometimes you have to try to connect more than once. Transcoding many videos is CPU intensive, and it stops transferring data for 20-120 seconds or pause for minutes.

    "...Plex transcodes many videos and transcoding is CPU intensive. If you load the device with lots of HD movies, it will NOT work. It's that simple...." Read more

    "...for any SD card regardless of its capacity or contents, and copying just feels slow (maybe the de-duping process is expensive)...." Read more

    "...At least customer support got me through this one. The WIFI file transfers are slow, but work well for the purpose I had for it (Shared HD)." Read more

    "...However, it’s on the very slow side even on 5ghz. In fact I disabled 2.4ghz to eliminate the slower band all together...." Read more

    18 customers mention0 positive18 negative

    Customers are dissatisfied with the ability of the drive to lock up. They mention that it would not transfer files from their SD cards, it's unable to copy SD cards directly, and that large video files wouldn't transfer. Some say that the reader was perfect but then started failing to copy from the SD cards.

    "...the road I discovered (but only after a few days) that large video files wouldn't transfer...." Read more

    "...Copying of the SD card is not automatic. To copy a card, power on the device, but leave it unconnected (no cable). Insert the SD card...." Read more

    "...However, it will not transcode anything. If you want subtitles or play media unsupported by your player, this will not work for that...." Read more

    "...Sometimes, it just didn't take the SD card and start writing as it should, or, it wouldn't completely copy the new files before stopping...." Read more

    18 customers mention4 positive14 negative

    Customers are dissatisfied with the battery life of the computer drive. They mention that it stopped charging and will not hold a charge. The device is defective and would run out of battery in the middle of copying.

    "...However, plugging it in while in use does not charge this all the time. By that I mean, the drive will stop charging if the hard disk is spinning...." Read more

    "...64GB 90mb/s card took longer than 3 hours and thus the drive would run out of battery in the middle of the copying process...." Read more

    "...It's far than enough.The battery of the hard disk is not good for iPhone X charging. It can only finish one charging circle...." Read more

    "...the battery does an excellent job at charging as well as has a long life when dormant." Read more

    Good for enhance stock media.
    4 Stars
    Good for enhance stock media.
    I purchase for easily stock media from SD & Micro SD content.I'm really love accessibility (AFP, SMB, DAS & mobile device), I can accessing directly from Application such as Resolve, Final Cut & Canon Digital photo, btw Wireless bandwidth is little poor (for my case 100Mbps), I may require delay some time.I'm satisfied for accessibility but negative feedback WIFI bandwidth.
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    Top reviews from the United States

    Reviewed in the United States on April 3, 2019
    4 people found this helpful
    Report
    Reviewed in the United States on January 17, 2020
    38 people found this helpful
    Report
    Reviewed in the United States on September 22, 2021
    3 people found this helpful
    Report

    Top reviews from other countries

    Red Dragon
    5.0 out of 5 stars Great product
    Reviewed in Australia on January 3, 2019
    One person found this helpful
    Report
    Cheese on Everything
    4.0 out of 5 stars Don't want to bring a laptop? this is the perfect backup solution.
    Reviewed in Canada on February 1, 2020
    Eddie lupu
    1.0 out of 5 stars Not impressed at all, would not recommend this product!
    Reviewed in Canada on April 25, 2019
    13 people found this helpful
    Report
    Oldguysrule
    3.0 out of 5 stars Far too complicated to be sold as a external hard drive
    Reviewed in Canada on August 4, 2019
    Ludwig
    2.0 out of 5 stars Extremely bad installation instructions, but good little drive once it's up
    Reviewed in Canada on August 5, 2021