Brand | Serta |
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Color | Black and Gray |
Product Dimensions | 33"D x 27.25"W x 48"H |
Size | Big & Tall |
Back Style | Solid Back |
Special Feature | Adjustable Height |
Product Care Instructions | Spot Clean |
Unit Count | 1.0 Count |
Recommended Uses For Product | Office |
Style | Modern |
Pattern | Solid |
Room Type | Office |
Included Components | Chair |
Shape | L-Shaped |
Model Name | Big and Tall Smart Layers |
Arm Style | With-arms |
Surface Recommendation | Indoor |
Furniture base movement | Swivel |
Indoor/Outdoor Usage | Indoor |
Form Factor | Upholstered |
Furniture Finish | Leather |
Seat Height | 23.5 Inches |
Seat Depth | 18.5 inches |
Fill Material | Foam |
Item Weight | 61 pounds |
Country of Origin | China |
Item model number | 44951 |
Is Discontinued By Manufacturer | No |
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Serta Big and Tall Smart Executive Office ComfortCoils, Ergonomic Computer Chair with Layered Body Pillows, Big & Tall, Adjustable Height, Faux Leather, Black and Gray
Delivery & Support
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Purchase options and add-ons
Brand | Serta |
Color | Black and Gray |
Product Dimensions | 33"D x 27.25"W x 48"H |
Size | Big & Tall |
Back Style | Solid Back |
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About this item
- SMOOTH ROLLING: Multi-surface casters make it easy to move around
- SIT LIKE AN EXECUTIVE: Enjoy the most comfortable seat in the office with the Serta Big and Tall Smart Layers Executive Office Chair
- PLUSH COMFORT: Designed with premium Serta Ultra Smart Layers Foam, ComfortCoils, layered body pillows, and supple bonded leather
- ERGONOMIC SUPPORT: Adjustable settings for a comfortable adjustable seating position and an elevated headrest to support the neck
- BIG AND TALL: Supports up to 350 pounds with heavy duty components that exceed BIFMA standards. Designed to help alleviate strain and discomfort
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This Item Serta Big and Tall Smart Executive Office ComfortCoils, Ergonomic Computer Chair with Layered Body Pillows, Big & Tall, Adjustable Height, Faux Leather, Black and Gray | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | -29% $318.99$318.99 List: $449.99 | $279.77$279.77 | -12% $192.91$192.91 Typical: $219.99 | $269.99$269.99 | $289.77$289.77 | $199.90$199.90 |
Delivery | Get it as soon as Tuesday, Mar 26 | Get it Mar 26 - 29 | Get it as soon as Thursday, Mar 28 | Get it Mar 26 - 28 | Get it Mar 26 - 29 | Get it as soon as Wednesday, Apr 3 |
Customer Ratings | ||||||
Easy to assemble | 3.4 | 4.4 | 4.4 | 4.5 | 4.5 | 4.5 |
Comfort | 3.4 | 4.4 | 4.3 | 4.1 | 4.4 | 4.3 |
Ergonomic | 3.4 | 4.3 | 4.1 | 4.7 | 4.2 | 4.2 |
Support | 3.3 | 4.2 | 4.1 | 4.4 | 4.3 | 4.3 |
Sold By | Amazon.com | HAMAOKA | Amazon.com | HENGCHUAN | YORICK | Amazon.com |
material | Faux Leather | Leather | Leather, Metal, Nylon | Faux Leather | Leather | Metal, Leather |
style | Modern | Contemporary | Classic | Modern | Modern | — |
max. recommended weight | 350 pounds | 400 pounds | 400 pounds | 400 pounds | 400 pounds | 400 pounds |
weight | 61 pounds | 46 pounds | 20 kilograms | 53 pounds | 46 pounds | 22.5 kilograms |
furniture finish | Leather | Leather | Leather | Leather | Leather | leather |
frame material | — | Metal | Wood | Alloy Steel | Metal | Wood |
top material | Faux Leather,Leather | Laminate,Metal,Vinyl | Artificial Leather,Leather,Metal | Leather,Plastic,Steel | Laminate,Metal,Vinyl | Leather,Metal |
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From the manufacturer
Serta has been a pioneer in comfort since we introduced our very first Perfect Sleeper mattress to the world in 1931. Now, Serta is bringing the comfort of sleep to your living room, patio and office. Feel the comfort throughout your home.
Serta Big & Tall Smart Layers Executive Office Chair
Product Description
Incorporating the same technology used in top-selling Serta mattresses, the Serta Big & Tall Executive Office Chair brings the Serta legacy of quality, comfort and style to your office.
- Cushioned elevated headrest
- Deep layered body pillows
- Premium Ultra Smart Layers
- Generous 18.25” L x 21.25” W seating area
- Smooth bonded leather
- 360-degree casters for all floor types
- Supports up to 400 lbs
- Dimensions 27.25" W x 33" D x 46" H
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Elevated HeadrestThis ergonomic office chair has a headrest that extends further than other chairs. This provides neck support and comfort for larger individuals. |
Body PillowsDeep layered body pillows deliver cushioned comfort. |
Cushioned Arm RestsHand-sculpted upholstered arms for maximum comfort. |
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Smart LayersPremium Ultra foam surrounds individual pocketed ComfortCoils to provide pressure-relieving comfort and optimized support for an unrivaled seating experience. |
EZ-Reach ControlsEasy to reach control arm for 2" of height adjustability. |
Smooth RollingSmooth rolling multi-surface dual wheel casters provide easy access to your surrounding work area. |
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Product information
Technical Details
Additional Information
ASIN | B00T07KDP6 |
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Customer Reviews |
4.0 out of 5 stars |
Best Sellers Rank | #367,705 in Home & Kitchen (See Top 100 in Home & Kitchen) #777 in Home Office Desk Chairs |
Date First Available | January 31, 2015 |
Warranty & Support
Feedback
Product Description
Take your office seating experience to new heights with the Serta Big and Tall Smart Layers Executive Office Chair. Featuring exclusive Serta cushions made with premium Ultra Smart Layers Foam over individual pocketed ComfortCoils, this plush desk chair provides pressure-relieving comfort. Its layered body pillows, elevated headrest, and customizable positioning offer optimal ergonomic postural support for all day comfort. Multi-surface, dual-wheel casters give you easy access to your work area. This big and tall executive office chair has a generous seating area and is made with an extra-large steel seat plate and thicker plywood construction to accommodate up to 400 pounds. Recommended daily usage: Performance (6-8 Hours)
WARNING:
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers are satisfied with the comfort of the chair. However, they are not happy with the length, performance, and tightness. They mention that the chair nearly leans all the way back, and that rocking backward in this chair is very difficult. They also say that the wheels broke after two months. Customers disagree on value, ease of assembly, quality, and fit.
AI-generated from the text of customer reviews
Customers like the comfort of the chair. They mention that it is very plush, the comfort coils were pretty nice at first, and the padding gives you comfort. The adjusters are easy to use, and it supports a good posture. That said, some complain that the seat bottom is shallow for them.
"...It is one of the most comfortable office chairs I have used in a very long time...." Read more
"...Seat and back bolts were also off center. Chair is comfortable but I have doubts on longevity of the plastic base." Read more
"...The padding gives you comfort. The adjusters are easy to use...." Read more
"The seat and back of the chair are VERY comfortable and cushioned! I love it for that!..." Read more
Customers are mixed about the quality of the chair. Some mention that it's a quality built chair, solid, and has exceptional quality and support. However, others say that the quality is not impressive, the parts are flimsy, and the arm rests are falling apart.
"...4. This is not a cheap chair, for almost 300 dollars you would at least expect the chair to be put together well...." Read more
"...Very good sturdy chair...." Read more
"...The casters fit into plastic holes with no metal reinforcement. Bolt hole alignment is poor. I had to stress both arms to get them to fit...." Read more
"...I have medical problems so I needed something comfortable, and durable. A friend found this for me and I really liked the look of it...." Read more
Customers are mixed about the ease of assembly of the chair. Some mention that it's pretty straight forward to assemble, with no trouble at all. The instructions are mostly picture only, and the adjusters are easy to use. However, others say that it was a little difficult to put together for just one elderly person, with instructions that were not that clear.
"...The assembly was relatively easy by myself, but I can see that some people might need help as it's pretty heavy and a bit challenging to balance the..." Read more
"...Very good sturdy chair. He is very handy so it was easy to put together but it may not be super quick for the mechanically challenged as there were..." Read more
"...The chair was maybe a little harder to assemble than my last Exec chair. Having a second person will help...." Read more
"...The padding gives you comfort. The adjusters are easy to use...." Read more
Customers are mixed about the value of the chair. Some mention it's worth the price, while others say it'd be better off buying a different chair.
"...In short, this is the absolute most expensive, and worst office chair I have in my house...." Read more
"...This was worth the price. Serta is one that makes these chairs with springs like a couch. Best investment." Read more
"...is very comfortable however after a year of use this chair is not worth the price. Very squeaky chair while leaning back...." Read more
"...All around good buy for the money. GREAT buy if you are over 6'3". If not so tall I would go with one of the Serta "regular" size chairs." Read more
Customers are mixed about the fit of the chair. Some mention that it fits them perfectly, is great for tall people, and is comfortable low/ tall enough. However, others say that it's way too small for what they're asked to do, the seat length is too short, and the armrests did not fit as per the instructions.
"...Also, it sits below the average desk height so you might encounter tennis-elbow pains as well. It was just a mess all-around...." Read more
"...The arms are also the perfect keyboard height for me and they're also not adjustable. The same goes for the width of the arms...." Read more
"...distance from the back of the chair to the from of the seat was not long enough and the front of my thighs hung over the seat...." Read more
"...The seat and back are very comfortable and the adjustment options offer a good seat height and a decent ability to lean back if you want...." Read more
Customers find the length of the chair to be difficult to rock back in. They say the chair wobbles from day one and the bottom of the arms just flop around. Customers also say that the chair is uncomfortable and slopes downward.
"...in far enough in the seat so they are loose and the bottom of the arms just flop around with the extra room...." Read more
"...The padding gives you comfort. The adjusters are easy to use. The tilt is a bit firm but I think that's a good thing as you will not have to worry..." Read more
"...Rocking backward in this chair is VERY DIFFICULT! Like, harder than I have ever found a chair to be...." Read more
"...Some quality issues I notice include a slight permanent lean to the left upon initial assembly and there are some screws that protrude in the arm..." Read more
Customers are dissatisfied with the tightness of the chair. They mention that the arms tend to get loose over time and constantly loosen themselves. The hardware constantly comes loose and has to be tightened constantly. Some customers also mention that they are not sturdy and have to be retightened constantly, while others say that the bolts will not fully tighten. Overall, customers are disappointed with the chair's tightness and recommend it for others to consider.
"...arm chairs were impossible to thread in far enough in the seat so they are loose and the bottom of the arms just flop around with the extra room...." Read more
"...with these types of chairs is that the "Bonded Leather" peels and flakes off far sooner than the rest of the chair wears out...." Read more
"...The one complaint that I have is that the arms do not secure to the chair very well...." Read more
"...to the left upon initial assembly and there are some screws that protrude in the arm rests under the padding that will cause the material to break..." Read more
Customers are dissatisfied with the performance of the chair. They mention that the underside of the chairs workings came broken, it began to creep down and soon failed completely. The wheels broke after two months, and one part arrived broken. The lift cylinder failed and the piston in the chair is already going bad.
"...The plastic part that encompasses the underside of the chairs workings came broken. One of the snap points was completely broken off...." Read more
"...One part arrived broken, namely the plastic shroud that goes underneath. Now truthfully you don't "need" this part at all...." Read more
"...It’s much more narrow than his current chair and did not work...." Read more
"CAN WE PLEASE RETURN THIS CHAIR? IT DOES NOT WORK PROPERLY AND HAS BROKEN LEVERS. ID LIKE TO PAY TO HAVE IT ASSEMBLED. I CANNOT USE IT...." Read more
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It's the most comfortable office chair I've ever used. Although I admit that I've mostly sat in cheap and ergonomically improper office chairs in the past. I'm 6' tall and 240 lbs. and have long, skinny legs; most of my weight is in my upper body and stomach area. The only things that can be adjusted on the chair are the height and tilt. On the right side is a lever to raise or lower the height of the chair. On the left side is the other lever. It can either lock it in an upright position or unlock it for the tilt. There seems to be only a slight difference between the tightness of the adjustment knob to me. You have to push the chair with your legs to get it to tilt back and you have to hold it with some force on your toes to maintain the tilt. Otherwise it goes right back into the upright position. It gets rather tiring to keep pushing it back the entire time. I wish there was a locking mechanism to keep it in the tilt position that you want and hold it there. It's easier to maintain the tilt with the chair at the lowest height and more difficult the higher up you go.
I love the coils. It feels like sitting on a firm bed. Also, for me, the seat feels firmer at the back four inches or so and less firm in the rest if the seat, but I only feel that uneven firmness when I have my butt pushed all the way back in the seat. It's not too uncomfortable, but it's definitely noticeable to me. The firmness feels more even when my butt is just a few inches forward. I'm not sure if it's supposed to be like that, but I hope that firm area will soften from sitting in it over time but if not, it's not the end of the world. The back lumbar support feels just right for me thankfully, because there's no way to adjust it. The back of the seat feels very comfortable and supports my back very well.
I love the waterfall design of the seat. It really eliminates having the front edge of the seat digging into the back of my thighs like most other flat or bucket style chairs I've used (no more Sciatica pain!) The arms are also the perfect keyboard height for me and they're also not adjustable. The same goes for the width of the arms. Overall, the chair is just the right size for me. So now I realize that a Big & Tall chair is the way to go for me, I wish I knew about them sooner as I've never seen them being advertised before. I just happened to notice while searching for chairs with coils.
I'm a bit underwhelmed by the bonded leather TBH, as it doesn't feel as nice as real leather or even vinyl, but it's not that bad and I'm getting used to it. I would have preferred a cloth option myself. I hope it holds up for the long haul because some reviews state that it wears quickly.
The assembly was relatively easy by myself, but I can see that some people might need help as it's pretty heavy and a bit challenging to balance the parts as they get assembled. I used a socket wrench where I could to tighten it, which I found better than the included allen wrench.
I've sat in it a lot during the past week and it feels great even after 8 hours or more. I like this chair so much I've ordered a second one to have at work.
The chair arrived super quick which was a plus. The plastic part that encompasses the underside of the chairs workings came broken. One of the snap points was completely broken off. I contacted amazon about it, and they said I could return it for a refund, or return it for a replacement. I wasn't about to go through all the hassle of packing up and shipping out a 70lb chair for a cosmetic piece. They couldn't just send the one part out so I chose neither option. I needed a chair, this one was here, so it just wont look as pretty.
Assembly was fine for how heavy this thing is. However, it seems like the left arm rest is higher than the right. Not by much but its noticeable when sitting with both arms on them.
All that aside, I absolutely love this chair. It is one of the most comfortable office chairs I have used in a very long time. The seat doesn't feel like it deflates at all even after sitting in it for hours. I can actually sit fully in the chair and use the backrest without feeling any pain, or like I'm reaching out to far. I have had zero problems with the cylinder.
My chair might have some small issues, but I'm still very happy with the purchase. If anything changes, I will update this review, but like I said, so far, so good.