To see product details, add this item to your cart. You can always remove it later.
Added to

Sorry, there was a problem.

There was an error retrieving your Wish Lists. Please try again.

Sorry, there was a problem.

List unavailable.
Select a wall color and floor material
Change wall color
Change flooring
Wood
Carpet
Buy and swap this furniture in our full experience
Change wall color, flooring--and furniture!--by clicking below.
Try Showroom nowSHOWROOM

Serta Big and Tall Smart Executive Office ComfortCoils, Ergonomic Computer Chair with Layered Body Pillows, Big & Tall, Adjustable Height, Faux Leather, Black and Gray

4.0 4.0 out of 5 stars 511 ratings

To see product details, add this item to your cart. You can always remove it later.

Delivery & Support

Select to learn more
Ships from
Amazon.com
Eligible for Return, Refund or Replacement within 30 days of receipt
Customer Support
Ships from
Amazon.com
  • You will be able to track your Amazon order from point of shipping to your doorstep in your orders. If you need more help with tracking your package, please visit Track Your Package.
  • Learn more
Eligible for Return, Refund or Replacement within 30 days of receipt
  • This item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Read full return policy
Customer Support
Fixing things is quick & easy.

Our specialist Customer Support for large items dispatched from Amazon is on hand to help with your order. Contact us via phone or chat 7 days a week.
Big & Tall
Black and Gray

Purchase options and add-ons

Brand Serta
Color Black and Gray
Product Dimensions 33"D x 27.25"W x 48"H
Size Big & Tall
Back Style Solid Back
Material
Faux Leather
Item Weight
61 Pounds
Seat Material Type
Foam
Maximum Weight Recommendation
350 Pounds

About this item

  • SMOOTH ROLLING: Multi-surface casters make it easy to move around
  • SIT LIKE AN EXECUTIVE: Enjoy the most comfortable seat in the office with the Serta Big and Tall Smart Layers Executive Office Chair
  • PLUSH COMFORT: Designed with premium Serta Ultra Smart Layers Foam, ComfortCoils, layered body pillows, and supple bonded leather
  • ERGONOMIC SUPPORT: Adjustable settings for a comfortable adjustable seating position and an elevated headrest to support the neck
  • BIG AND TALL: Supports up to 350 pounds with heavy duty components that exceed BIFMA standards. Designed to help alleviate strain and discomfort
See more product details

Customer ratings by feature

Easy to assemble
3.4 3.4
Comfort
3.4 3.4
Ergonomic
3.4 3.4
Support
3.3 3.3
27.25" 33" 48" 27.25"

Frequently bought together

$318.99
Get it as soon as Tuesday, Mar 26
In Stock
Ships from and sold by Amazon.com.
+
Total price:
To see our price, add these items to your cart.
Details
Added to Cart
These items are shipped from and sold by different sellers.
Choose items to buy together.

Compare with similar items

This Item
Serta Big and Tall Smart Executive Office ComfortCoils, Ergonomic Computer Chair with Layered Body Pillows, Big & Tall, Adjustable Height, Faux Leather, Black and Gray
Serta Big and Tall Smart Executive Office ComfortCoils, Ergonomic Computer Chair with Layered Body Pillows, Big & Tall, Adjustable Height, Faux Leather, Black and Gray
Recommendations
Big and Tall 400lbs Office Chair- Adjustable Lumbar Support Heavy Duty Metal Base Quiet Rubber Wheels High Back Large Executive Computer Desk Chair, Ergonomic Design for Back Pain, Black
dummy
Big and Tall Office Chair 400lbs-Heavy Duty Executive Desk Chair with Extra Wide Seat, High Back Ergonomic Leather Computer Chair with Tilt Rock&Tension, Padded Armrests-Black
dummy
WILLMITA 400lbs Big and Tall Office Chair for Heavy People Executive Office Chair Wide Spring Seat Home Office Desk Chair with Heavy Duty Casters 360 Swivel Chair Computer PU Leather Chair (Brown)
dummy
Big and Tall 400lbs Office Chair - Adjustable Lumbar Support Quiet Rubber Wheels Heavy Duty Metal Base, High Back Large Executive Computer Desk, Thick Padded Ergonomic Design for Back Pain (Black)
dummy
COLAMY Big and Tall Office Chair 400lbs Wide Seat- High Back PU Leather Executive Computer Desk Chair for Heavy People, Large Office Chair with Heavy Duty Metal Base and Ergonomic Back Support- Black
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Price-29% $318.99
List:$449.99
$279.77-12% $192.91
Typical:$219.99
$269.99$289.77$199.90
Delivery
Get it as soon as Tuesday, Mar 26
Get it Mar 26 - 29
Get it as soon as Thursday, Mar 28
Get it Mar 26 - 28
Get it Mar 26 - 29
Get it as soon as Wednesday, Apr 3
Customer Ratings
Easy to assemble
3.4
4.4
4.4
4.5
4.5
4.5
Comfort
3.4
4.4
4.3
4.1
4.4
4.3
Ergonomic
3.4
4.3
4.1
4.7
4.2
4.2
Support
3.3
4.2
4.1
4.4
4.3
4.3
Sold By
Amazon.com
HAMAOKA
Amazon.com
HENGCHUAN
YORICK
Amazon.com
material
Faux Leather
Leather
Leather, Metal, Nylon
Faux Leather
Leather
Metal, Leather
style
Modern
Contemporary
Classic
Modern
Modern
max. recommended weight
350 pounds
400 pounds
400 pounds
400 pounds
400 pounds
400 pounds
weight
61 pounds
46 pounds
20 kilograms
53 pounds
46 pounds
22.5 kilograms
furniture finish
Leather
Leather
Leather
Leather
Leather
leather
frame material
Metal
Wood
Alloy Steel
Metal
Wood
top material
Faux Leather,Leather
Laminate,Metal,Vinyl
Artificial Leather,Leather,Metal
Leather,Plastic,Steel
Laminate,Metal,Vinyl
Leather,Metal

From the manufacturer

Serta Office Chairs, comfort, serta comfort
serta office chair

serta, always comfortable

Serta has been a pioneer in comfort since we introduced our very first Perfect Sleeper mattress to the world in 1931. Now, Serta is bringing the comfort of sleep to your living room, patio and office. Feel the comfort throughout your home.

Serta Big & Tall Smart Layers Executive Office Chair

Product Description

Incorporating the same technology used in top-selling Serta mattresses, the Serta Big & Tall Executive Office Chair brings the Serta legacy of quality, comfort and style to your office.

  • Cushioned elevated headrest
  • Deep layered body pillows
  • Premium Ultra Smart Layers
  • Generous 18.25” L x 21.25” W seating area
  • Smooth bonded leather
  • 360-degree casters for all floor types
  • Supports up to 400 lbs
  • Dimensions 27.25" W x 33" D x 46" H

Cushioned elevated headrest

body pillows

cushioned arm rests

Elevated Headrest

This ergonomic office chair has a headrest that extends further than other chairs. This provides neck support and comfort for larger individuals.

Body Pillows

Deep layered body pillows deliver cushioned comfort.

Cushioned Arm Rests

Hand-sculpted upholstered arms for maximum comfort.

smart layers

easy reach controls

wheels

Smart Layers

Premium Ultra foam surrounds individual pocketed ComfortCoils to provide pressure-relieving comfort and optimized support for an unrivaled seating experience.

EZ-Reach Controls

Easy to reach control arm for 2" of height adjustability.

Smooth Rolling

Smooth rolling multi-surface dual wheel casters provide easy access to your surrounding work area.

serta more than a mattress

Product guides and documents

Looking for specific info?

Product information

Technical Details

Additional Information

Warranty & Support

Amazon.com Return Policy:Regardless of your statutory right of withdrawal, you enjoy a 30-day right of return for many products. For exceptions and conditions, see Return details.
Product Warranty: For warranty information about this product, please click here [PDF ]

Feedback

Serta

Serta Big and Tall Smart Executive Office ComfortCoils, Ergonomic Computer Chair with Layered Body Pillows, Big & Tall, Adjustable Height, Faux Leather, Black and Gray


Found a lower price? Let us know. Although we can't match every price reported, we'll use your feedback to ensure that our prices remain competitive.

Where did you see a lower price?

/
/
/
/
Please sign in to provide feedback.

Product Description

Take your office seating experience to new heights with the Serta Big and Tall Smart Layers Executive Office Chair. Featuring exclusive Serta cushions made with premium Ultra Smart Layers Foam over individual pocketed ComfortCoils, this plush desk chair provides pressure-relieving comfort. Its layered body pillows, elevated headrest, and customizable positioning offer optimal ergonomic postural support for all day comfort. Multi-surface, dual-wheel casters give you easy access to your work area. This big and tall executive office chair has a generous seating area and is made with an extra-large steel seat plate and thicker plywood construction to accommodate up to 400 pounds. Recommended daily usage: Performance (6-8 Hours)

WARNING:

CHOKING HAZARD -- Small parts. Not for children under 3 yrs.

Customer reviews

4 out of 5 stars
4 out of 5
511 global ratings

Customers say

Customers are satisfied with the comfort of the chair. However, they are not happy with the length, performance, and tightness. They mention that the chair nearly leans all the way back, and that rocking backward in this chair is very difficult. They also say that the wheels broke after two months. Customers disagree on value, ease of assembly, quality, and fit.

AI-generated from the text of customer reviews

75 customers mention57 positive18 negative

Customers like the comfort of the chair. They mention that it is very plush, the comfort coils were pretty nice at first, and the padding gives you comfort. The adjusters are easy to use, and it supports a good posture. That said, some complain that the seat bottom is shallow for them.

"...It is one of the most comfortable office chairs I have used in a very long time...." Read more

"...Seat and back bolts were also off center. Chair is comfortable but I have doubts on longevity of the plastic base." Read more

"...The padding gives you comfort. The adjusters are easy to use...." Read more

"The seat and back of the chair are VERY comfortable and cushioned! I love it for that!..." Read more

66 customers mention29 positive37 negative

Customers are mixed about the quality of the chair. Some mention that it's a quality built chair, solid, and has exceptional quality and support. However, others say that the quality is not impressive, the parts are flimsy, and the arm rests are falling apart.

"...4. This is not a cheap chair, for almost 300 dollars you would at least expect the chair to be put together well...." Read more

"...Very good sturdy chair...." Read more

"...The casters fit into plastic holes with no metal reinforcement. Bolt hole alignment is poor. I had to stress both arms to get them to fit...." Read more

"...I have medical problems so I needed something comfortable, and durable. A friend found this for me and I really liked the look of it...." Read more

35 customers mention23 positive12 negative

Customers are mixed about the ease of assembly of the chair. Some mention that it's pretty straight forward to assemble, with no trouble at all. The instructions are mostly picture only, and the adjusters are easy to use. However, others say that it was a little difficult to put together for just one elderly person, with instructions that were not that clear.

"...The assembly was relatively easy by myself, but I can see that some people might need help as it's pretty heavy and a bit challenging to balance the..." Read more

"...Very good sturdy chair. He is very handy so it was easy to put together but it may not be super quick for the mechanically challenged as there were..." Read more

"...The chair was maybe a little harder to assemble than my last Exec chair. Having a second person will help...." Read more

"...The padding gives you comfort. The adjusters are easy to use...." Read more

25 customers mention11 positive14 negative

Customers are mixed about the value of the chair. Some mention it's worth the price, while others say it'd be better off buying a different chair.

"...In short, this is the absolute most expensive, and worst office chair I have in my house...." Read more

"...This was worth the price. Serta is one that makes these chairs with springs like a couch. Best investment." Read more

"...is very comfortable however after a year of use this chair is not worth the price. Very squeaky chair while leaning back...." Read more

"...All around good buy for the money. GREAT buy if you are over 6'3". If not so tall I would go with one of the Serta "regular" size chairs." Read more

23 customers mention10 positive13 negative

Customers are mixed about the fit of the chair. Some mention that it fits them perfectly, is great for tall people, and is comfortable low/ tall enough. However, others say that it's way too small for what they're asked to do, the seat length is too short, and the armrests did not fit as per the instructions.

"...Also, it sits below the average desk height so you might encounter tennis-elbow pains as well. It was just a mess all-around...." Read more

"...The arms are also the perfect keyboard height for me and they're also not adjustable. The same goes for the width of the arms...." Read more

"...distance from the back of the chair to the from of the seat was not long enough and the front of my thighs hung over the seat...." Read more

"...The seat and back are very comfortable and the adjustment options offer a good seat height and a decent ability to lean back if you want...." Read more

29 customers mention5 positive24 negative

Customers find the length of the chair to be difficult to rock back in. They say the chair wobbles from day one and the bottom of the arms just flop around. Customers also say that the chair is uncomfortable and slopes downward.

"...in far enough in the seat so they are loose and the bottom of the arms just flop around with the extra room...." Read more

"...The padding gives you comfort. The adjusters are easy to use. The tilt is a bit firm but I think that's a good thing as you will not have to worry..." Read more

"...Rocking backward in this chair is VERY DIFFICULT! Like, harder than I have ever found a chair to be...." Read more

"...Some quality issues I notice include a slight permanent lean to the left upon initial assembly and there are some screws that protrude in the arm..." Read more

26 customers mention0 positive26 negative

Customers are dissatisfied with the tightness of the chair. They mention that the arms tend to get loose over time and constantly loosen themselves. The hardware constantly comes loose and has to be tightened constantly. Some customers also mention that they are not sturdy and have to be retightened constantly, while others say that the bolts will not fully tighten. Overall, customers are disappointed with the chair's tightness and recommend it for others to consider.

"...arm chairs were impossible to thread in far enough in the seat so they are loose and the bottom of the arms just flop around with the extra room...." Read more

"...with these types of chairs is that the "Bonded Leather" peels and flakes off far sooner than the rest of the chair wears out...." Read more

"...The one complaint that I have is that the arms do not secure to the chair very well...." Read more

"...to the left upon initial assembly and there are some screws that protrude in the arm rests under the padding that will cause the material to break..." Read more

18 customers mention0 positive18 negative

Customers are dissatisfied with the performance of the chair. They mention that the underside of the chairs workings came broken, it began to creep down and soon failed completely. The wheels broke after two months, and one part arrived broken. The lift cylinder failed and the piston in the chair is already going bad.

"...The plastic part that encompasses the underside of the chairs workings came broken. One of the snap points was completely broken off...." Read more

"...One part arrived broken, namely the plastic shroud that goes underneath. Now truthfully you don't "need" this part at all...." Read more

"...It’s much more narrow than his current chair and did not work...." Read more

"CAN WE PLEASE RETURN THIS CHAIR? IT DOES NOT WORK PROPERLY AND HAS BROKEN LEVERS. ID LIKE TO PAY TO HAVE IT ASSEMBLED. I CANNOT USE IT...." Read more

Big and Tall For Sure!
4 Stars
Big and Tall For Sure!
I am 6'2" 255 and between work and gaming I spend a LOT of time at my desk. I have been looking for a REALLY comfortable desk chair for some time now. I chose this chair because often I find "regular" size to be just a bit snug and so I figured the "big and tall" would be a better fit. I have to say that it is a bit too big for me. at 6'2" I am on my tip toes when I lean back. I am 255 and the width between the arm rests is about 1.5" wider than natural "at your side" arm position. While it is definitely the most comfortable chair ever to cradle my back end, the height leaves a bit to be desired. It also does not push up under my desk which is a bit frustrating. On the up side the arm rests are about level with my desk so I do have a nice place to rest my elbow when gaming. Build quality is what I would expect from Serta and assembly was no more difficult than any other desk chair. (get a longer alan wrench for the arm screws or vice grips to clamp on the short end of the one provided. All around good buy for the money. GREAT buy if you are over 6'3". If not so tall I would go with one of the Serta "regular" size chairs.
Thank you for your feedback
Sorry, there was an error
Sorry we couldn't load the review

Top reviews from the United States

Reviewed in the United States on July 5, 2021
Size: Big & TallColor: Black and GrayVerified Purchase
3 people found this helpful
Report
Reviewed in the United States on December 2, 2023
Size: Big & TallColor: Black and GrayVerified Purchase
Reviewed in the United States on February 28, 2021
Size: Big & TallColor: Black and GrayVerified Purchase

Top reviews from other countries

RJR
4.0 out of 5 stars ... 6'5" and nearly 300 lbs and this chair is easily the best one I've ever owned
Reviewed in Canada on February 7, 2016
Size: Big & TallColor: Black and GrayVerified Purchase
4 people found this helpful
Report
basbas112
2.0 out of 5 stars Ok
Reviewed in Canada on October 11, 2019
Size: Big & TallColor: Black and GrayVerified Purchase