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- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered after the manufacturer's warranty. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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- Accidents happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions, power surges, and wear and tear.
- Past and future purchases covered. 30 days after you are enrolled, all eligible past purchases (up to 1 year prior to enrollment) and future eligible purchases made on Amazon will be covered by your plan as long as you are enrolled.
- Fast, easy claims. Frustration-free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax). File at Asurion.com/amazon.
- No hidden fees. For just $16.99 a month + tax you’re covered for up to $5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.
Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
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NZXT Relay SwitchMix PC Gaming Headset Stand & Audio Mixer - AP-USMSM-B1 - Seamless Switching Between Headset & Speaker Audio - Studio-Grade Mixer - 24-bit / 96 kHz DAC - DTS 7.1 - Black
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Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Brand | NZXT |
Model Name | Relay |
Color | Black |
Form Factor | Over Ear |
Connectivity Technology | Wired |
About this item
- Instantly switch between headset and speaker audio by simply placing or removing a headset from the pressure-activated button on top of the stand.
- Achieve an ideal blend of in-game immersion and team comms by seamlessly adjusting game and voice levels with the studio-grade mixer.
- Experience premium audio quality with the 24-bit / 96 kHz DAC, enhancing connected devices for an optimized listening experience.
- Enjoy immersive DTS 7.1 surround sound on compatible devices, delivering lifelike 3D spatial audio for enriched in-game soundscapes.
- Stand stores headset when not in use for an organized desktop with a sleek, modern aesthetic.
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This Item NZXT Relay SwitchMix PC Gaming Headset Stand & Audio Mixer - AP-USMSM-B1 - Seamless Switching Between Headset & Speaker Audio - Studio-Grade Mixer - 24-bit / 96 kHz DAC - DTS 7.1 - Black | Recommendations | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | $129.99$129.99 | $79.99$79.99 | $22.99$22.99 | $8.50$8.50 | $69.99$69.99 |
Delivery | Get it as soon as Sunday, May 19 | Get it as soon as Sunday, May 19 | Get it as soon as Sunday, May 19 | Get it as soon as Sunday, May 19 | Get it as soon as Sunday, May 19 |
Customer Ratings | |||||
Comfort | 4.0 | 4.4 | 4.5 | — | 4.4 |
Sound quality | 3.6 | 4.5 | 4.2 | — | 4.5 |
Noise cancellation | — | 2.4 | 4.1 | — | 2.4 |
Sold By | Amazon.com | Bsd Wholesale | H HIFIHEAR | CNLOTUS | Bsd Wholesale |
connectivity tech | Wired | Wired | Wired | Wireless, Wired | Wired |
headphones form factor | Over Ear | Over Ear | In Ear | On Ear | Over Ear |
connector type | XLR | 3.5mm Jack | — | — | 3.5mm Jack, 1/4-inch |
headphones jack | — | 3.5 mm Jack | 3.5 mm Jack | — | 3.5 mm Jack |
cable feature | Retractable | Detachable | Detachable | Without Cable | Detachable |
material | Plastic | steel | Metal, Plastic | Metal | Steel, Fabric, Neodymium |
model name | Relay | Performance Audio | SHP9500 | Castor | HeadphoneStand-White | Performance Audio | SHP9600 |
weight | 760 grams | 0.3 kilograms | — | — | 0.73 pounds |
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Customer Review: Quality Sound Mixer, paying for convience
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NZXT - US PC
Product information
Wireless Communication Technology | Bluetooth |
---|---|
Special Feature | Surround Sound |
Included Components | User Manual |
Age Range (Description) | Adult |
Material | Plastic |
Ear Placement | Over Ear |
Cable Feature | Retractable |
Item Weight | 760 Grams |
Style | Relay SwitchMix Headset Stand & Audio Mixer |
Control Method | Touch |
Number of Items | 1 |
Manufacturer | NZXT |
Package Dimensions | 13.5 x 7.52 x 5.2 inches |
Item Weight | 1.68 pounds |
ASIN | B0C4YNFN8F |
Item model number | AP-USMSM-B1 |
Customer Reviews |
3.8 out of 5 stars |
Best Sellers Rank | #40,719 in Video Games (See Top 100 in Video Games) #313 in PlayStation 5 Headsets #1,371 in PC Game Headsets |
Date First Available | June 21, 2023 |
Language | English |
Country of Origin | China |
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Product Description
NZXT Relay SwitchMix PC Gaming Headset Stand & Audio Mixer - Seamless Switching Between Headset & Speaker Audio - Studio-Grade Mixer - 24-bit / 96 kHz DAC - DTS 7.1 Surround Sound - Black
Customer reviews
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Well, with this headphone, you get the former. I really like the build of these right off the bat. They are very lightweight, and to my head, they are VERY comfortable. I think they're attractively understated and wearing them for extended time periods didn't bother me in any way. I saw a couple of complaints about the cable being low quality, but I think it is just fine.
Then it comes down to audio quality, and this is where there will be a lot of division. Do these sound good? Absolutely. The audio is clean and clear, and non-fatiguing for long listening periods. However, they aren't dynamic in any way. There is absolutely nothing on the low end of these headphones. Zip. Zilch. Nada. I used a frequency sweep track to confirm this and there is nearly no output below 100Hz. NZXT has a decent app to be able to adjust the equalizer curve as well, and even that didn't make much of a difference for boosting the low end. For quiet, focus listening and sadly, zoom calls, this sound profile is nice. When I tried them in a few games, I was seriously underwhelmed with everything but the spatial capabilities. They do a good job with the surround stage, but otherwise the audio just seems thin. Then there is the microphone, which works ok, and I don't totally hate the flexible boom, but it still seems like an afterthought. So many gaming headphones on the market implement clever features like raising the mic to mute it, or putting the switch on the mic. With this one, you have to find and fiddle with the inline control to mute and unmute and it is just subpar.
It sounds like NZXT has gone back to the drawing board to invest in a better audio experience, but I think they missed the mark with the target audience here. They're nice headphones, but not for their intended purpose. Perhaps the Japan Audio Society is the wrong target to align to frankly. I gave these 4 stars, but they're somewhere between 3 and 4 for me. I have lots of headphones and I don't think these would be my go to in any scenario except if I think I will be on video calls all day and I want something that will fatigue my head and ears the least. If you're looking for a gaming headset that will immerse you in whatever you're playing, you can do better.
Never too late.
It’s a really useful product, and saves you lots of time between plugging and unplugging your headphones, and it doesn’t take space at all.
Sound quality is really good, and the controllers feel premium. The design is simple.
Thank you.
The headset uses a standard 3.5mm combo jack, but also includes a 3.5mm splitter for a PC sound card as well as a USB adapter. Not all headsets include all 3 of these options, so that is a definite plus.
I initially tested the headset using the included USB adapter and was a bit underwhelmed with the sound. It was flat, hollow and lifeless. I installed the NZXT Cam software, and updated the firmware and restarted my PC. After that, I played around with the Bass Boost and Music presets and it did help a bit, but it still wasn't great. I then switched to the PC splitter and hooked it into my trusty Creative Soundblaster X G6 sound card that I use for higher end audio listening. I set the EQ to my liking and it did help improve the sound even further, but I am still not blown away. There is some crackling during some songs with louder volume, and the bass is still not the best.
The microphone is adequate and sounds a bit nasally, and it doesn't do a good job of blocking out wind/fans without making the audio cut out completely even with the included foam pop filter. Other headsets that I own do a much better job in this regard.
In conclusion, this headset to me is just "meh" in terms of sound, but the build quality seems nice and it is quite comfortable. At the current price of $100, I think you can do better than this. It sounds no better than a budget Razer Kraken X that can be found for less than half the price. This headset isn't bad, but its sound quality is more reminiscent of a budget headset.
Top reviews from other countries
permette anche di fare equalizzazione.
Impagabile lo switch tra cuffie ed altoparlanti semplicenente prendendo o riponendo le cuffie dal loro stand.
ABER leider ist die Wiedergabe gerade mit Headsets/Kopfhörern mit höherem Wiederstand (Ohm) zu leise, also mir zu mindestens. Was nicht heißen soll das die Wiedergabe per se zu leise ist, das muss jeder selbst entscheiden. Für mich hat es leider nicht gereicht und ich habe den Switch Mix schweren Herzens zurück geschickt, weil eigentlich ein richtig gutes Teil.
Design and Comfort: ★★★★★
The NZXT Relay is a testament to the marriage of style and comfort. Its sleek, white design with subtle RGB accents immediately catches the eye. The headset's build quality feels robust, yet it remains surprisingly lightweight, making long gaming sessions a breeze. The adjustable headband and plush memory foam ear cushions provide a comfortable fit, ensuring that you can immerse yourself in your favorite games for hours on end without discomfort.
Audio Quality: ★★★★★
One of the standout features of the NZXT Relay is its Hi-Res Audio certification. This translates to rich and immersive sound quality that captures every nuance of your games, from subtle footsteps to thundering explosions. The 7.1 Surround Sound powered by DTS Headphone:X technology further enhances the gaming experience, allowing you to pinpoint enemy positions with remarkable precision. Whether you're playing an intense first-person shooter or diving into a story-driven RPG, the audio quality of this headset won't disappoint.