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Sennheiser Consumer Audio CX Plus True Wireless Earbuds - Bluetooth In-Ear Headphones for Music and Calls with Active Noise Cancellation, Customizable Touch Controls, IPX4 and 24-hour Battery Life

3.9 3.9 out of 5 stars 1,864 ratings

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CX Plus TW White

Purchase options and add-ons

Brand Sennheiser Consumer Audio
Model Name Sennheiser CX Plus True Wireless - White
Color White
Form Factor In Ear
Connectivity Technology Bluetooth

About this item

  • Sennheiser Superior Sound: Powered by Sennheiser’s TrueResponse Transducer for high fidelity sound
  • Product Note : If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. Change the earbud tips to ones that fit more snugly in your ears
  • Active Noise Cancellation & Transparent Hearing: Block out noise or gain awareness of external sounds at a touch in any environment
  • Customizable Touch Controls: Personalize touch controls for music and voice assistant to match individual preference for intuitive operation
  • IPX4: Splash resistance for trouble-free use while travelling, commuting or exercising
  • Battery Life: 24 hours total. Up to 8 hours play back time and further 16 hours with on-the-go charging via the case

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Sennheiser Consumer Audio CX Plus True Wireless Earbuds - Bluetooth In-Ear Headphones for Music and Calls with Active Noise Cancellation, Customizable Touch Controls, IPX4 and 24-hour Battery Life
Sennheiser Consumer Audio CX Plus True Wireless Earbuds - Bluetooth In-Ear Headphones for Music and Calls with Active Noise Cancellation, Customizable Touch Controls, IPX4 and 24-hour Battery Life
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Price-33% $119.95
List:$179.95
$179.95-24% $92.23
Typical:$120.61
-22% $310.42
List:$399.95
-39% $138.33
List:$227.99
-30% $55.98
Typical:$79.99
Delivery
Get it as soon as Wednesday, Mar 27
Get it as soon as Wednesday, Mar 27
Get it as soon as Wednesday, Mar 27
Get it as soon as Wednesday, Mar 27
Get it as soon as Wednesday, Mar 27
Customer Ratings
Sound quality
4.1
4.1
4.6
4.4
4.5
4.2
Battery life
4.1
4.1
4.3
4.6
4.2
4.4
Noise cancellation
3.8
3.8
4.1
3.9
4.3
4.1
Comfort
4.6
4.6
4.2
4.9
Sold By
Amazon.com
Amazon.com
Amazon.com
Amazon.com
Wholesale Access
EarFun US
connectivity tech
Bluetooth
Wireless, Bluetooth
Wireless
Wireless
Bluetooth
Wireless
headphones form factor
In Ear
In Ear
In Ear
Over Ear
In Ear
In Ear
connector type
wireless
wireless
wireless
wireless
wireless
noise control
active noise cancellation
active noise cancellation
active noise cancellation
active noise cancellation
active noise cancellation
active noise cancellation
cable feature
Without Cable
Without Cable
Without Cable
Without Cable, Retractable
Without Cable
Retractable
control type
touch
Voice Control
Voice Control
Voice Control
Voice Control
Media Control
water resistance
water resistant
water resistant
water resistant
water resistant
waterproof

From the manufacturer

Sennheiser CX Plus True Wireless

Meet the Sennheiser CX Plus True Wireless

Get the best audio experience all day long with Sennheiser’s latest masterpiece of technology: the new CX Plus True Wireless earbuds. Designed for maximum comfort with their ergonomic design and intuitive touch controls. Active Noise Cancellation and Transparent Hearing give you the option to block out your surroundings or stay in touch while enjoying first-class audio with crystal-clear sound and deep bass you can easily adjust to your liking.

Sennheiser CX Plus True Wireless

Get perfect sound.

First-class sound

Enjoy your music at home, at work or on the go with the bespoke TrueResponse transducer for perfect sound.

Block noise

With Active Noise Cancellation, immerse yourself in the clarity and details of your music and calls without distractions.

Stay aware

You’re in control of your sound: with the Transparent Hearing mode you can also focus on external sounds and stay in touch with the world around you.

Sennheiser CX Plus True Wireless

Get maximum comfort.

For your comfort

They are made for you: with their ergonomic design and ear adapters in 4 sizes, you will find the perfect fit for any activity.

Ease of use

Have everything under control from audio and phone calls to fast access to Siri and Google Assistant with the customizable touch controls.

Keep on playing

Want to listen all day long? With 8 hours of battery life and a further 16 hours extra with the charging case, you’ll have up to 24 hours of play time.

Sennheiser CX Plus True Wireless

Just get the best.

Deeper bass

Get into the groove with the adjustable Bass Boost activated via the Smart Control App.

Also when wet

Use them whenever you want, even in the rain: with their IPX4 splash resistance you don’t have to worry if it gets wet.

Sennheiser CX TW White Sennheiser CX Plus True Wireless MOMENTUM True Wireless 2
CX True Wireless CX Plus True Wireless MOMENTUM True Wireless 2
Customer Reviews
3.9 out of 5 stars
2,489
3.9 out of 5 stars
1,864
4.1 out of 5 stars
5,338
7mm TrueResponse Transducer
Battery Life 9h + 18h (earbud + charging case) 8h + 16h (earbud + charging case) 7h + 21h (earbud + charging case)
Customizable Touch Controls
Call Function
Noise Cancellation Passive Active Active
Transparent Hearing
Smart Pause
Extra Bass Boost
IPX4 Rated Splash Resistance

Product guides and documents

What's in the box

  • CX Plus True Wireless earbuds, Charging case, USB-C charging cable, Silicone ear adapter sets (XS/S/M/L)
  • CX Plus True Wireless earbuds, Charging case, USB-C charging cable, Silicone ear adapter sets (XS/S/M/L)
  • Looking for specific info?

    Product information

    Warranty & Support

    Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

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    Sennheiser

    Sennheiser Consumer Audio CX Plus True Wireless Earbuds - Bluetooth In-Ear Headphones for Music and Calls with Active Noise Cancellation, Customizable Touch Controls, IPX4 and 24-hour Battery Life


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    Product Description

    True wireless sound that exceeds all expectations: With Sennheiser’s TrueResponse Transducer and Active Noise Cancellation for distraction free listening enjoyment, the Sennheiser CX Plus True Wireless guarantees exceptional sound anywhere, every day. Its smart features make life and listening effortless. Transparent Hearing lets you focus on external sounds when desired, while customizable touchpads ensure effortless control of audio, calls and voice assistant access. The CX Plus True Wireless has been designed for all day use, with a sleek ergonomic design for fatigue-free all day wearing and up to 24 hours playback with on the go charging. Thanks to IPX4 rated splash resistance you can keep on enjoying the CX Plus True Wireless wherever you go.

    Customer reviews

    3.9 out of 5 stars
    3.9 out of 5
    1,864 global ratings

    Customers say

    Customers are disappointed with the performance of the headphones. They also differ on sound quality, comfort, fit, connectivity, value, battery life, and quality.

    AI-generated from the text of customer reviews

    367 customers mention240 positive127 negative

    Customers are mixed about the sound quality of the headphones. Some mention that it has superb sound, very good noise reduction, and does a wonderful job at muffling stuff. However, others say that they get blasted with amplified ambient noise, the setting for transparent hearing sounds like a wind tunnel, and the noise cancellation is not the best out there. The hearing mode seems to amplify external sounds just a little bit too much, and turn on bass boost just distortions all of the noise.

    "...These earbuds have AMAZING sound quality. They sound great out of the box and have a great sound stage for ear buds. I have had a blast with them...." Read more

    "...They make great audio products across the board and the app is always a fun addition that lets you custom fit your listening experience, along with..." Read more

    "...Everything still works fine. Decent sound, great battery life, etc. But the app is pure garbage and ruins this product...." Read more

    "TL:DR - Best sub-$200 earbuds with great noise canceling, superb sound and better than Samsung Galaxy Buds in every way...." Read more

    148 customers mention91 positive57 negative

    Customers are mixed about the quality of the earbuds. Some mention that they are enjoying the good quality, solid pair of earphones with very good hardware. However, others say that they did not last a quarter of the time that their old ear buds did, the longevity with these is a huge problem, and they are absolutely not worth the price.

    "...The case and earbuds are durable and can take more than a few falls onto the ground. I've dropped them in the case, just the case, and just the buds...." Read more

    "...Twice.By December, the right headphone has failed entirely. It can still pause music when activated, but no sound at all comes out now...." Read more

    "These are the best pair of earbuds I've used before...." Read more

    "...lots of sound separation(typical with Sennheiser), good battery life, sturdy, call quality is good, and noise isolation made my commutes on the..." Read more

    105 customers mention43 positive62 negative

    Customers are mixed about the connectivity of the headphones. Some mention that the app is pretty well integrated, easy to pair to their phone, and allows for equalizer customization. However, others say that they have constant connection issues, the Bluetooth connection is not as strong, and the app doesn't connect with the headphones very well.

    "...They still would have 1 or both randomly disconnect and refuse to connect unless I got lucky. Poor experience for such a popular brand and high price." Read more

    "...They make great audio products across the board and the app is always a fun addition that lets you custom fit your listening experience, along with..." Read more

    "...The app is kind of finicky and doesn't connect with the headphones very well. Failed to install firmware update about five times...." Read more

    "...The bud has worked flawlessly with no drop of the connection. The Sennheiser has aptx so ocerall superior to Bose and at a much lower price...." Read more

    86 customers mention48 positive38 negative

    Customers are mixed about the fit of the headphones. Some mention that they stay in their ears fine during weight lifting workouts, while others say that they are too big to comfortably fit. The correct size tips fit their ears well, and they didn't fall out. However, some customers also mention that the buds are too large or too small, and feel a little bit big on the ear.

    "Loved the 'Black Friday' pricing on these, but love the fit, comfort, & sound quality even more!..." Read more

    "...These things are big, but stay in my ear way better than I anticipated.. yet on the treadmill I found myself trying to readjust my right earbud..." Read more

    "...The case and earbuds are durable and can take more than a few falls onto the ground. I've dropped them in the case, just the case, and just the buds...." Read more

    "...Fit: I mentioned that the new Galaxy Buds didn't fit me, and that was due to me having a larger outer ear shape...." Read more

    83 customers mention56 positive27 negative

    Customers are mixed about the battery life of the headphones. Some mention that the canceling works well and the battery lasts a long time. However, others say that the battery is short if ANC is being used constantly.

    "...Battery life has proven to be phenomenal, possibly because I have no need to play these loudly to block out external sounds like my table saw & dust..." Read more

    "...Charging is never an issue, the stated battery life is accurate and has always been more than enough...." Read more

    "...The battery life is noticeably poor, I would guess 4 or 5 hours of playtime. The noise cancelation is fine for what it is...." Read more

    "...Everything still works fine. Decent sound, great battery life, etc. But the app is pure garbage and ruins this product...." Read more

    72 customers mention50 positive22 negative

    Customers are mixed about the value of the headphones. Some mention that it's worth the price, while others say that it is absolutely not worth the money.

    "...These CX Plus buds on the other hand, are well worth the MSRP!..." Read more

    "...get these earbuds when they are on sale for $90 or less, the value is very hard to beat...." Read more

    "Been abusing my ear buds for weeks now. I can say I enjoy them. A little expensive, but its a name brand more reputable than Apple. So thats a plus...." Read more

    "...The Sennheiser has aptx so ocerall superior to Bose and at a much lower price. The app is good, but does not offer much in the way of EQ...." Read more

    57 customers mention30 positive27 negative

    Customers are mixed about the comfort of the headphones. Some mention that they are very comfortable, while others say that they're the most uncomfortable earphones ever, bulky, and cause discomfort on longer listening sessions. They also say that the shape actually hurts their ear and the buds are sensitive.

    "...They are comfortable in the ear and never too hot for my ears, however the longest I usually wear earbuds is around 3 hours at a time...." Read more

    "...They were decent, but uncomfortable for long periods, & sound quality was just not what I expected from an earbud that expensive & I wish I had..." Read more

    "...Comfort/Battery: They're pretty comfortable in my small ears. I've not had a chance to run the battery down, so I can't comment on battery life." Read more

    "...I have had a blast with them. The only down side is comfortability with long use, which honestly, I don't think I would enjoy wearing any ear buds..." Read more

    149 customers mention38 positive111 negative

    Customers are dissatisfied with the performance of the headphones. For example, they mention that the right earbud stopped working after about 8-9 months, the app stopped working, and the ANC isn't fantastic. They won't work well on a plane and there is not much difference from the function turned off. Some say that the left earphone won' t power on at all and often immediately stop playback after 1-2 seconds.

    "...Their help chat doesn't work at all, their help email isn't correct and forces you to wait a week to be told you emailed the wrong support email...." Read more

    "...One issue I did have was that the left earbud stopped working about 8 months after I purchased it, but I went through the return process and..." Read more

    "...Everything still works fine. Decent sound, great battery life, etc. But the app is pure garbage and ruins this product...." Read more

    "...I bought these earbuds back in 1/27/22 and the right side of the bud no longer work, meaning no sound comes out of the speaker...." Read more

    A contender for sure
    4 Stars
    A contender for sure
    Value: For $180 these are a pass for sure. At $120 they are a decent option, but definitely have some stiff competition that I would rather choose, like the Galaxy Buds 2 Pro (on sale for $113 currently) or the Status Between Pros ($130). However if you can get these earbuds when they are on sale for $90 or less, the value is very hard to beat. I bought these earbuds for $89.99 in January and have been using them consistently for 9 months. Cons: There are some great pros and very few cons. The negatives about the earbuds are mostly gripes concerning the size. The earbuds are a bit chunky themselves and can look like a pair of odd black plus in your ears, and the case that holds the earbuds is in the same boat being on the larger side of earbud cases. Pros: The brand is always a plus when it comes to Sennheiser. They make great audio products across the board and the app is always a fun addition that lets you custom fit your listening experience, along with customizing the controls on the earbuds. The case and earbuds are durable and can take more than a few falls onto the ground. I've dropped them in the case, just the case, and just the buds. They still work just as well as when I received them even after the falls. The audio quality is clear and focused, there's no horribly bright trebles or muddy bass. The frequency response by default is flat with a focus on the bass, but it's pretty slight. The overall sound is very well balanced, and the slight attention to bass gives the mostly neutral frequency response a bit of fun. They are comfortable in the ear and never too hot for my ears, however the longest I usually wear earbuds is around 3 hours at a time. Charging is never an issue, the stated battery life is accurate and has always been more than enough. Overall: At $89.99 or less these earbuds are a great choice from a reputable and reliable brand, that makes exceptional audio products with a sound that's hard to beat. They've withstood falls, light rain, and many charges with no sign of slowing down. I'm happy with the purchase, and can say for sure it's another good product from Sennheiser.
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    Top reviews from the United States

    Reviewed in the United States on January 20, 2023
    Style: CX Plus TW Special Edition Matte BlackVerified Purchase
    21 people found this helpful
    Report
    Reviewed in the United States on June 22, 2022
    Style: CX Plus TW BlackVerified Purchase
    57 people found this helpful
    Report

    Top reviews from other countries

    Translate all reviews to English
    Volcan
    5.0 out of 5 stars Excelente
    Reviewed in Mexico on March 11, 2024
    Style: CX Plus TW BlackVerified Purchase
    Nick Lee
    5.0 out of 5 stars Great upgrade over the CX True Wireless.
    Reviewed in Canada on February 10, 2024
    Style: CX Plus TW Special Edition Matte BlackVerified Purchase
    Shashi Kumar
    5.0 out of 5 stars Great sound
    Reviewed in Singapore on January 14, 2024
    Style: CX Plus TW Special Edition Matte BlackVerified Purchase
    Lawrence Chung
    5.0 out of 5 stars Great sound, controls, with one small lroblem
    Reviewed in Singapore on April 15, 2022
    Style: CX Plus TW BlackVerified Purchase
    Customer image
    Lawrence Chung
    5.0 out of 5 stars Great sound, controls, with one small lroblem
    Reviewed in Singapore on April 15, 2022
    I use these with my iPhones and laptop, and they are great for sound, listening to music, conferencing and more. I love everything about the device including the fit. I have one smaller ear canal than the other so traditional earbuds often had one fall out during activity; not with these. They also offer different sizes right out of the box that I have yet to open.

    So I gave the product 5 stars. But the app needs some work. Explanation below with images.

    Pros:
    Stylish - barely noticeable
    Cost considering ANC alternatives
    Good controls built into app or earbuds
    App structure is clear and Robust and allow additional sound customizations for afficianados.

    Cons:
    Controls via multiple phones.

    I imagine most people are not in my situation but I have two iPhones. The app works great but there’s two small issues:

    1. If you pair it with multiple, only one iPhone can control it. You need to know the last one that “connected” to it. You can pair with any device and download app to control on all, but only one app is “connected.” It’s a minor inconvenience.

    2. You cannot label the iPhone pairing. The app allows you to toggle which device is using it. For me, this is laptop, iPhone and iPhone. Since you cannot change the label, I have to guess which iPhone I’m turning it on for, haha.

    Images: second iPhone just stays at connecting. I haven’t had the patience to see if there’s a timeout. Either phone can connect but if the app is running in the background of one, the other won’t. I have to shut down the app on my first phone for my second to connect.

    Second image is the device selection.

    I’m not certain if it’s feasible to allow both to control it or if it was a developers choice to simplify potential complications. But being able to label your devices should easily be available.

    Finally, I am not sure if my device control issue applies to android/other phones or if it’s iPhone specific.
    Images in this review
    Customer image Customer image
    Customer imageCustomer image
    5 people found this helpful
    Report
    Ottmar Ruiz
    5.0 out of 5 stars Excelentes audífonos
    Reviewed in Mexico on February 10, 2024
    Style: CX Plus TW WhiteVerified Purchase