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Sennheiser Consumer Audio CX Plus True Wireless Earbuds - Bluetooth In-Ear Headphones for Music and Calls with Active Noise Cancellation, Customizable Touch Controls, IPX4 and 24-hour Battery Life
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Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
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Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
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Purchase options and add-ons
Brand | Sennheiser Consumer Audio |
Model Name | Sennheiser CX Plus True Wireless - White |
Color | White |
Form Factor | In Ear |
Connectivity Technology | Bluetooth |
About this item
- Sennheiser Superior Sound: Powered by Sennheiser’s TrueResponse Transducer for high fidelity sound
- Product Note : If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. Change the earbud tips to ones that fit more snugly in your ears
- Active Noise Cancellation & Transparent Hearing: Block out noise or gain awareness of external sounds at a touch in any environment
- Customizable Touch Controls: Personalize touch controls for music and voice assistant to match individual preference for intuitive operation
- IPX4: Splash resistance for trouble-free use while travelling, commuting or exercising
- Battery Life: 24 hours total. Up to 8 hours play back time and further 16 hours with on-the-go charging via the case
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From the brand
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We are audio experts and music lovers who’ve been striving for the best audio experience. Through the craft and precision of German Engineering we create innovative products to reinvent the future of audio with remarkable audio experiences that you don’t just hear – but feel. That is what the Sennheiser brand has represented for more than 75 years.
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Intense Science
We are driven by the passion to create audio solutions that make a difference, by constantly rediscovering the needs of our customers.
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Intense Sound
Our ability to redefine sound has continued to set the norm, allowing music lovers worldwide to experience sound in a new dimension.
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Intense Emotion
As audio fanatics we strive for a remarkable sound you not only hear – but feel. We measure our success by the goosebumps on your skin.
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We invite you to discover our wide variety of premium audio products, which are divided into the following four categories: Premium Headphones, Audiophile Headphones, Hearing Solutions and Soundbars.
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Premium Headphones
Offering a wide selection of headphone styles from True Wireless to Over-Ear for premium music enjoyment no matter where you are.
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Audiophile Headphones
Continuously striving to define new industry standards with headphones for both home and mobile listening.
-
Hearing Solutions
Seeking to provide market-leading enhanced hearing products from TV listening to situational hearing.
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Soundbars
Providing outstanding immersive sound experiences for home entertainment by a single device.
-
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This Item Sennheiser Consumer Audio CX Plus True Wireless Earbuds - Bluetooth In-Ear Headphones for Music and Calls with Active Noise Cancellation, Customizable Touch Controls, IPX4 and 24-hour Battery Life | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | -33% $119.95$119.95 List: $179.95 | $179.95$179.95 | -24% $92.23$92.23 Typical: $120.61 | -22% $310.42$310.42 List: $399.95 | -39% $138.33$138.33 List: $227.99 | -30% $55.98$55.98 Typical: $79.99 |
Delivery | Get it as soon as Wednesday, Mar 27 | Get it as soon as Wednesday, Mar 27 | Get it as soon as Wednesday, Mar 27 | Get it as soon as Wednesday, Mar 27 | — | Get it as soon as Wednesday, Mar 27 |
Customer Ratings | ||||||
Sound quality | 4.1 | 4.1 | 4.6 | 4.4 | 4.5 | 4.2 |
Battery life | 4.1 | 4.1 | 4.3 | 4.6 | 4.2 | 4.4 |
Noise cancellation | 3.8 | 3.8 | 4.1 | 3.9 | 4.3 | 4.1 |
Comfort | 4.6 | 4.6 | — | 4.2 | — | 4.9 |
Sold By | Amazon.com | Amazon.com | Amazon.com | Amazon.com | Wholesale Access | EarFun US |
connectivity tech | Bluetooth | Wireless, Bluetooth | Wireless | Wireless | Bluetooth | Wireless |
headphones form factor | In Ear | In Ear | In Ear | Over Ear | In Ear | In Ear |
connector type | wireless | wireless | wireless | — | wireless | wireless |
noise control | active noise cancellation | active noise cancellation | active noise cancellation | active noise cancellation | active noise cancellation | active noise cancellation |
cable feature | Without Cable | Without Cable | Without Cable | Without Cable, Retractable | Without Cable | Retractable |
control type | touch | Voice Control | Voice Control | Voice Control | Voice Control | Media Control |
water resistance | water resistant | water resistant | water resistant | — | water resistant | waterproof |
From the manufacturer
Meet the Sennheiser CX Plus True Wireless
Get the best audio experience all day long with Sennheiser’s latest masterpiece of technology: the new CX Plus True Wireless earbuds. Designed for maximum comfort with their ergonomic design and intuitive touch controls. Active Noise Cancellation and Transparent Hearing give you the option to block out your surroundings or stay in touch while enjoying first-class audio with crystal-clear sound and deep bass you can easily adjust to your liking.
Get perfect sound.
First-class sound
Enjoy your music at home, at work or on the go with the bespoke TrueResponse transducer for perfect sound.
Block noise
With Active Noise Cancellation, immerse yourself in the clarity and details of your music and calls without distractions.
Stay aware
You’re in control of your sound: with the Transparent Hearing mode you can also focus on external sounds and stay in touch with the world around you.
Get maximum comfort.
For your comfort
They are made for you: with their ergonomic design and ear adapters in 4 sizes, you will find the perfect fit for any activity.
Ease of use
Have everything under control from audio and phone calls to fast access to Siri and Google Assistant with the customizable touch controls.
Keep on playing
Want to listen all day long? With 8 hours of battery life and a further 16 hours extra with the charging case, you’ll have up to 24 hours of play time.
Just get the best.
Deeper bass
Get into the groove with the adjustable Bass Boost activated via the Smart Control App.
Also when wet
Use them whenever you want, even in the rain: with their IPX4 splash resistance you don’t have to worry if it gets wet.
CX True Wireless | CX Plus True Wireless | MOMENTUM True Wireless 2 | |
---|---|---|---|
Customer Reviews |
3.9 out of 5 stars
2,489
|
3.9 out of 5 stars
1,864
|
4.1 out of 5 stars
5,338
|
7mm TrueResponse Transducer | ✓ | ✓ | ✓ |
Battery Life | 9h + 18h (earbud + charging case) | 8h + 16h (earbud + charging case) | 7h + 21h (earbud + charging case) |
Customizable Touch Controls | ✓ | ✓ | ✓ |
Call Function | ✓ | ✓ | ✓ |
Noise Cancellation | Passive | Active | Active |
Transparent Hearing | ✓ | ✓ | |
Smart Pause | ✓ | ✓ | |
Extra Bass Boost | ✓ | ✓ | |
IPX4 Rated Splash Resistance | ✓ | ✓ | ✓ |
Product guides and documents
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What's in the box
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Product information
Product Dimensions | 2.32 x 1.34 x 1.65 inches |
---|---|
Item Weight | 1.66 ounces |
ASIN | B09BXPKY2Y |
Item model number | CXPLUSTW1 White |
Batteries | 1 Lithium Ion batteries required. |
Customer Reviews |
3.9 out of 5 stars |
Best Sellers Rank | #110,326 in Electronics (See Top 100 in Electronics) #5,544 in Earbud & In-Ear Headphones |
Is Discontinued By Manufacturer | No |
Date First Available | September 14, 2021 |
Manufacturer | US - Sennheiser |
Country of Origin | China |
Charging Time | 24 Hours |
Item Weight | 47 Grams |
Units | 1.0 Count |
Number Of Items | 1 |
Warranty & Support
Feedback
Product Description
True wireless sound that exceeds all expectations: With Sennheiser’s TrueResponse Transducer and Active Noise Cancellation for distraction free listening enjoyment, the Sennheiser CX Plus True Wireless guarantees exceptional sound anywhere, every day. Its smart features make life and listening effortless. Transparent Hearing lets you focus on external sounds when desired, while customizable touchpads ensure effortless control of audio, calls and voice assistant access. The CX Plus True Wireless has been designed for all day use, with a sleek ergonomic design for fatigue-free all day wearing and up to 24 hours playback with on the go charging. Thanks to IPX4 rated splash resistance you can keep on enjoying the CX Plus True Wireless wherever you go.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers are disappointed with the performance of the headphones. They also differ on sound quality, comfort, fit, connectivity, value, battery life, and quality.
AI-generated from the text of customer reviews
Customers are mixed about the sound quality of the headphones. Some mention that it has superb sound, very good noise reduction, and does a wonderful job at muffling stuff. However, others say that they get blasted with amplified ambient noise, the setting for transparent hearing sounds like a wind tunnel, and the noise cancellation is not the best out there. The hearing mode seems to amplify external sounds just a little bit too much, and turn on bass boost just distortions all of the noise.
"...These earbuds have AMAZING sound quality. They sound great out of the box and have a great sound stage for ear buds. I have had a blast with them...." Read more
"...They make great audio products across the board and the app is always a fun addition that lets you custom fit your listening experience, along with..." Read more
"...Everything still works fine. Decent sound, great battery life, etc. But the app is pure garbage and ruins this product...." Read more
"TL:DR - Best sub-$200 earbuds with great noise canceling, superb sound and better than Samsung Galaxy Buds in every way...." Read more
Customers are mixed about the quality of the earbuds. Some mention that they are enjoying the good quality, solid pair of earphones with very good hardware. However, others say that they did not last a quarter of the time that their old ear buds did, the longevity with these is a huge problem, and they are absolutely not worth the price.
"...The case and earbuds are durable and can take more than a few falls onto the ground. I've dropped them in the case, just the case, and just the buds...." Read more
"...Twice.By December, the right headphone has failed entirely. It can still pause music when activated, but no sound at all comes out now...." Read more
"These are the best pair of earbuds I've used before...." Read more
"...lots of sound separation(typical with Sennheiser), good battery life, sturdy, call quality is good, and noise isolation made my commutes on the..." Read more
Customers are mixed about the connectivity of the headphones. Some mention that the app is pretty well integrated, easy to pair to their phone, and allows for equalizer customization. However, others say that they have constant connection issues, the Bluetooth connection is not as strong, and the app doesn't connect with the headphones very well.
"...They still would have 1 or both randomly disconnect and refuse to connect unless I got lucky. Poor experience for such a popular brand and high price." Read more
"...They make great audio products across the board and the app is always a fun addition that lets you custom fit your listening experience, along with..." Read more
"...The app is kind of finicky and doesn't connect with the headphones very well. Failed to install firmware update about five times...." Read more
"...The bud has worked flawlessly with no drop of the connection. The Sennheiser has aptx so ocerall superior to Bose and at a much lower price...." Read more
Customers are mixed about the fit of the headphones. Some mention that they stay in their ears fine during weight lifting workouts, while others say that they are too big to comfortably fit. The correct size tips fit their ears well, and they didn't fall out. However, some customers also mention that the buds are too large or too small, and feel a little bit big on the ear.
"Loved the 'Black Friday' pricing on these, but love the fit, comfort, & sound quality even more!..." Read more
"...These things are big, but stay in my ear way better than I anticipated.. yet on the treadmill I found myself trying to readjust my right earbud..." Read more
"...The case and earbuds are durable and can take more than a few falls onto the ground. I've dropped them in the case, just the case, and just the buds...." Read more
"...Fit: I mentioned that the new Galaxy Buds didn't fit me, and that was due to me having a larger outer ear shape...." Read more
Customers are mixed about the battery life of the headphones. Some mention that the canceling works well and the battery lasts a long time. However, others say that the battery is short if ANC is being used constantly.
"...Battery life has proven to be phenomenal, possibly because I have no need to play these loudly to block out external sounds like my table saw & dust..." Read more
"...Charging is never an issue, the stated battery life is accurate and has always been more than enough...." Read more
"...The battery life is noticeably poor, I would guess 4 or 5 hours of playtime. The noise cancelation is fine for what it is...." Read more
"...Everything still works fine. Decent sound, great battery life, etc. But the app is pure garbage and ruins this product...." Read more
Customers are mixed about the value of the headphones. Some mention that it's worth the price, while others say that it is absolutely not worth the money.
"...These CX Plus buds on the other hand, are well worth the MSRP!..." Read more
"...get these earbuds when they are on sale for $90 or less, the value is very hard to beat...." Read more
"Been abusing my ear buds for weeks now. I can say I enjoy them. A little expensive, but its a name brand more reputable than Apple. So thats a plus...." Read more
"...The Sennheiser has aptx so ocerall superior to Bose and at a much lower price. The app is good, but does not offer much in the way of EQ...." Read more
Customers are mixed about the comfort of the headphones. Some mention that they are very comfortable, while others say that they're the most uncomfortable earphones ever, bulky, and cause discomfort on longer listening sessions. They also say that the shape actually hurts their ear and the buds are sensitive.
"...They are comfortable in the ear and never too hot for my ears, however the longest I usually wear earbuds is around 3 hours at a time...." Read more
"...They were decent, but uncomfortable for long periods, & sound quality was just not what I expected from an earbud that expensive & I wish I had..." Read more
"...Comfort/Battery: They're pretty comfortable in my small ears. I've not had a chance to run the battery down, so I can't comment on battery life." Read more
"...I have had a blast with them. The only down side is comfortability with long use, which honestly, I don't think I would enjoy wearing any ear buds..." Read more
Customers are dissatisfied with the performance of the headphones. For example, they mention that the right earbud stopped working after about 8-9 months, the app stopped working, and the ANC isn't fantastic. They won't work well on a plane and there is not much difference from the function turned off. Some say that the left earphone won' t power on at all and often immediately stop playback after 1-2 seconds.
"...Their help chat doesn't work at all, their help email isn't correct and forces you to wait a week to be told you emailed the wrong support email...." Read more
"...One issue I did have was that the left earbud stopped working about 8 months after I purchased it, but I went through the return process and..." Read more
"...Everything still works fine. Decent sound, great battery life, etc. But the app is pure garbage and ruins this product...." Read more
"...I bought these earbuds back in 1/27/22 and the right side of the bud no longer work, meaning no sound comes out of the speaker...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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Had been using Galaxy Pro buds that I bought along with my Galaxy phone. They were decent, but uncomfortable for long periods, & sound quality was just not what I expected from an earbud that expensive & I wish I had realized it soon enough to return the Galaxy Pro buds :(
These CX Plus buds on the other hand, are well worth the MSRP!
So far only charged them once when I first got them & I have yet to run down the battery. Longest I've used them continuously at one time so far is about 6.5 hours & usually it's just a couple hours here, a couple hours there. Most of the time I have the volume pretty low, at about 25% - 30%. But I do put them back in the case between uses. I would estimate a total usage so far of about 20 - 22 hours.
The only cons for me are:
> the "Transparent Hearing mode" which seems to amplify external sounds just a little bit too much.... if it were scaled back about 10% - 15% I think it might be perfect.
> noise cancellation which seems to add background noise that is noticeable in between songs.
> tap controls can be tricky, sometimes when I try to skip to next song, it will instead pause & unpause, and occasionally just pause.
EDIT Sept. 17, 2023: Been using these a LOT lately, I'm hearing stuff in music that I've never heard before , songs I've listened to thousands of times on various systems. Things like whispered words in the background of some songs, acoustic guitar fills in some songs, noise from guitar picks, short 1 or 2 second guitar overlays on the Right track of a Hendrix song, even potentially unwanted outside sounds captured during recordings, or maybe even those were there deliberately??? I cannot believe all the stuff I've missed in songs over the years, but glad I finally have speakers/headphones good enough that I can finally hear them.
Battery life has proven to be phenomenal, possibly because I have no need to play these loudly to block out external sounds like my table saw & dust collector, or when I want to ignore the world around me. Although I don't track it completely, it seems like battery life for me may surpass the 24 hour mark. I have done a 5 day stretch without charging and without the ear buds dying, 2 days were 6-8 hours of listening, the rest were 2-4 hours, so I would guess somewhere between 20 & 26 hours.
2 weeks ago I was at the gym walking on the treadmill and my hand caught the wire to my headphones and my phone and headphones fell on the treadmill and flew off the back. A few people witnessed and I thought to myself "it's finally time to get wireless earbuds".
I spent countless days researching which earbuds to get and it was super overwhelming. But I narrowed priorities down to best sound quality and ANC.
I went with these earbuds because I have over the ear headphones by Sennheiser and they are tremendous. So I expected great sound quality with these buds and that's exactly what I got! Right out of the box these sound amazing. I recommend the neutral preset or the dance preset.
After realizing the sound quality was amazing and just what I expected from Sennheiser, it was time to try the gym. Walking on the treadmill with these earbuds I was blown away by the ANC!!! I have seen some reviews say its good and some say its bad... I reassure you its very good! ANC was a huge factor into buying earbuds for me because I have mild hearing loss from my time in the military. This ANC is so good now I do not need to turn my headphones up to drown out the outside noise and ultimately not damaging my hearing!
Walking on the treadmill in a busy gym, I put the earbuds into transparency mode and then you can really see just how much sound around you is being taken away by the amazing ANC. (yes I know transparency mode magnifies the sounds around you but you still get a good idea of how many sounds there are).
Even though these earbuds are kind of big, they are surprisingly light weight. the touch controls work great. I tried on multiple ear-tips that came with them and realized the standard medium size that came default was the best choice for me.
The only downside which could be a killer for some... these are not extremely comfortable (sometimes).
These things are big, but stay in my ear way better than I anticipated.. yet on the treadmill I found myself trying to readjust my right earbud after 30 mins of use. My left earbud felt perfect! it was in the right position and felt almost weightless in my ear and had a great fit/cover into my ear. I kept messing with my right earbud to try to get it the same until I just decided to take it out and continue walking without it. My left earbud kept playing music perfectly and that's a great feature to have if you don't want to use both. After 5 mins without my right ear bud, I put it back in and it felt great, just like my left ear felt and I finished my hour walk and was having a blast. I lost track of time and almost was late to get home and get ready for work I was just enjoying these ear buds so much, messing around with the EQ settings and switching genres of music.
I think because I am not an avid ear bud user, my ears are still getting used to them and might get better wearing them for longer periods of time. But honestly all ear buds might feel this way for me.
So that's the review, Sennheiser is a golden brand! These earbuds have AMAZING sound quality. They sound great out of the box and have a great sound stage for ear buds. I have had a blast with them. The only down side is comfortability with long use, which honestly, I don't think I would enjoy wearing any ear buds for a long period. I also go these ear buds for $130 on sale... for that price... it's a steal!
You can never go wrong with Sennheiser sound!
Top reviews from other countries
So I gave the product 5 stars. But the app needs some work. Explanation below with images.
Pros:
Stylish - barely noticeable
Cost considering ANC alternatives
Good controls built into app or earbuds
App structure is clear and Robust and allow additional sound customizations for afficianados.
Cons:
Controls via multiple phones.
I imagine most people are not in my situation but I have two iPhones. The app works great but there’s two small issues:
1. If you pair it with multiple, only one iPhone can control it. You need to know the last one that “connected” to it. You can pair with any device and download app to control on all, but only one app is “connected.” It’s a minor inconvenience.
2. You cannot label the iPhone pairing. The app allows you to toggle which device is using it. For me, this is laptop, iPhone and iPhone. Since you cannot change the label, I have to guess which iPhone I’m turning it on for, haha.
Images: second iPhone just stays at connecting. I haven’t had the patience to see if there’s a timeout. Either phone can connect but if the app is running in the background of one, the other won’t. I have to shut down the app on my first phone for my second to connect.
Second image is the device selection.
I’m not certain if it’s feasible to allow both to control it or if it was a developers choice to simplify potential complications. But being able to label your devices should easily be available.
Finally, I am not sure if my device control issue applies to android/other phones or if it’s iPhone specific.
Reviewed in Singapore on April 15, 2022
So I gave the product 5 stars. But the app needs some work. Explanation below with images.
Pros:
Stylish - barely noticeable
Cost considering ANC alternatives
Good controls built into app or earbuds
App structure is clear and Robust and allow additional sound customizations for afficianados.
Cons:
Controls via multiple phones.
I imagine most people are not in my situation but I have two iPhones. The app works great but there’s two small issues:
1. If you pair it with multiple, only one iPhone can control it. You need to know the last one that “connected” to it. You can pair with any device and download app to control on all, but only one app is “connected.” It’s a minor inconvenience.
2. You cannot label the iPhone pairing. The app allows you to toggle which device is using it. For me, this is laptop, iPhone and iPhone. Since you cannot change the label, I have to guess which iPhone I’m turning it on for, haha.
Images: second iPhone just stays at connecting. I haven’t had the patience to see if there’s a timeout. Either phone can connect but if the app is running in the background of one, the other won’t. I have to shut down the app on my first phone for my second to connect.
Second image is the device selection.
I’m not certain if it’s feasible to allow both to control it or if it was a developers choice to simplify potential complications. But being able to label your devices should easily be available.
Finally, I am not sure if my device control issue applies to android/other phones or if it’s iPhone specific.