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- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- Buy a lot of stuff on Amazon? Tons of items eligible for coverage, from the latest tech like laptops, game consoles, and TVs, to major appliances, sporting goods, tools, toys, mattresses, personal care, furniture, and more.
- Accidents happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions, power surges, and wear and tear.
- Past and future purchases covered. 30 days after you are enrolled, all eligible past purchases (up to 1 year prior to enrollment) and future eligible purchases made on Amazon will be covered by your plan as long as you are enrolled.
- Fast, easy claims. Frustration-free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax). File at Asurion.com/amazon.
- No hidden fees. For just $16.99 a month + tax you’re covered for up to $5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.
Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
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Ships from: Amazon Sold by: Homey Official Store
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Ships from: Amazon Sold by: Amazon Warehouse
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Homey Pro (Early 2023) | Smart Home Hub for Home Automation – Features Z-Wave Plus, Zigbee, Wi-Fi, BLE, Infrared, Matter & Thread. Compatible with Siri, Alexa & Google Home.
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Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
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Purchase options and add-ons
Brand | Homey |
Special Feature | Ergonomic |
Max Number of Supported Devices | 1 |
Compatible Devices | Smartphone |
Connectivity Technology | Wireless |
About this item
- YOUR HOME CONNECTED: Unify your smart home devices with Homey Pro. Manage your entire home from anywhere in the world. Control and automate your devices, view real-time and historical energy usage and receive sensor alerts.
- YOUR HOME, YOUR RULES: Make all your devices work together seamlessly with Homey Flow. Switch your entire home off with the push of a button. Automatically play music when you arrive home. Create Flows right within the Homey app on your phone, or create Advanced Flows in the Homey Web App.
- THE BRANDS YOU LOVE: Homey Pro works with over 50,000 devices from more than 1,000 brands. Take your pick from the likes of Sonos, Philips Hue, Kwikset, Spotify Connect, IKEA, Yale, Tado, Siemens, Dyson, Withings, Shelly, Nuki, Somfy, FIBARO, Netatmo and many more. Thanks to Homey’s open platform, new devices are added daily, and Homey Pro supports both Official and Community-built Homey Apps. Visit the Homey website to check all the supported brands.
- SEVEN(!) TECHNOLOGIES IN ONE LOCAL-FIRST HUB: Homey Pro features Wi-Fi, Zigbee, Z-Wave Plus, Infrared, BLE, Matter and Thread. That’s more protocols than any other smart home hub. These are all controlled locally: Homey Pro processes everything on-premise. Your data is stored on Homey Pro itself, and cloud-dependency is minimalized.
- POWERFUL ENERGY SAVINGS: Automate your home to save energy, or schedule your usage according to solar generation or dynamic tariffs. Save on your energy bill without losing any comfort.
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Homey Pro Hub Installation & Review
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Product information
Product Dimensions | 5 x 5 x 1.57 inches |
---|---|
Item Weight | 1.46 pounds |
ASIN | B0C5RFQNN4 |
Item model number | HOMEY-PRO-US-03 |
Customer Reviews |
3.2 out of 5 stars |
Best Sellers Rank | #111,649 in Tools & Home Improvement (See Top 100 in Tools & Home Improvement) #67 in Home Automation Hubs & Controllers |
Date First Available | July 31, 2023 |
Manufacturer | Homey |
Warranty & Support
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the appearance of the remote control, mentioning it has a sleek, modern design that blends seamlessly with any decor. They also appreciate the graphs and reports on how and when devices reported. However, some customers have reported issues with the quality, support, and automation. They say it does not work properly with KASA TP-LINK devices, and the programming system is very complicated. They feel the user interface is lacking and the lack of automations is a mess for a user experience. Customers also differ on value, and ease of use.
AI-generated from the text of customer reviews
Customers are satisfied with the appearance of the remote control. They mention that it has a sleek, modern design that blends seamlessly with any decor. They also appreciate the beautiful UI and the graphs and reports on how and when devices reported.
"...After seeing screenshots of its UI, I needed to have it. I loved the graphs and reports on how and when devices reported, like seeing how..." Read more
"...It’s nice looking too.I recommend getting the Ethernet adapter so it can be used wired and through WiFi...." Read more
"Homey Pro has a sleek, modern design that blends seamlessly with any decor. The compact size is a welcome change from the bulky hubs I've used...." Read more
"...I was VERY excited to try this. First the GOOD. The UI is beautiful...." Read more
Customers are mixed about the ease of use of the remote control. Some mention it's very user friendly, it'll set up simple or complex automations, and it'd be nice to program on a computer. However, others say the setup was very bad and took over 30 minutes and countless times for the process. They also say there is a small learning curve and the lag time is just as prevalent.
"...As for my setup, only some motion sensors not working. Pairing devices is a snap, very responsive." Read more
"...I loved the way the smart phone app looked. It seemed very user friendly...." Read more
"...On the plus side it was nice to be able to program on a computer vs always on a phone, however if you do you use Advanced Flows you cannot then edit..." Read more
"...Homey Pro is a good solution. It’s easier to use than Home Assistant, like SmartThings is, but you have more control than SmartThings...." Read more
Customers have mixed opinions about the value of the remote control. Some say it's a premium device that's tough and durable, while others say it’s kind of pricey.
"...It feels like a premium device that's tough and durable. Homey Pro's standout feature is its automation capabilities...." Read more
"...This is just a bad experience with a heavy price tag and in my case just did not work on anything I own." Read more
"Great product, compatible with Matter and Thread." Read more
"...It is pricier than most hubs, but with all the radios included, it being local, and their ever-expanding device support, I feel it is worth it...." Read more
Customers are dissatisfied with the quality of the remote control. They mention that it does not work properly, is poorly executed, and lacks working apps. Some customers also say that it falls far short in delivery and execution.
"I got rid of all my hubs, this one is superb. Not perfect, it started in Europe so many devices on this side of the ocean are still not supported..." Read more
"...I use shortcuts and they work perfectly but not a single simple FLOW worked. I get device is not connected error but it shows in the screen...." Read more
"...It is extremely limited and lackluster." Read more
"...They do not have working apps or community creators/coders to add Tuya devices, and even when they claim to have an "official" app like for SONOFF,..." Read more
Customers are disappointed with the automation of the remote control. They mention that the programming system is very complicated, the user interface is lacking, and the lack of automations that you can create. They also say that some devices are a little tricky and restrict other platforms from intergrating them. Additionally, the setup was very bad and took over 30 minutes and countless times. Customers also say the software support and options are very incomplete.
"...This is just a mess for a user experience. I only tried to connect a few of my home devices and could not get anything working...." Read more
"...I was, however, extremely disappointed by the lack of automations that you can create. Processes that seemed so simple, were not existent...." Read more
"...I feel that the User Interface (U.I.) is lacking. support for other H A systems seems to be lacking and I am very disapointed with the unit...." Read more
"...Just now also with Matter devicse. Some devices are a little tricky bc they restrict other platforms from intergrating them...." Read more
Customers are dissatisfied with the support provided by the remote control. They mention that it does not support enough devices, will not support most current devices, and is very limited to a handful of devices. They also say that the support team refuses to assist in adding new devices.
"...claim to have an "official" app like for SONOFF, it's very limited to a handful of devices and they refuse to assist in adding new devices when a..." Read more
"...automations are incredible except for the BAD; It just does not support enough devices. At least the ones we have in the US. For example...." Read more
"...with all the radios included, it being local, and their ever-expanding device support, I feel it is worth it. It’s nice looking too...." Read more
"Will not support most current devices..." Read more
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First, the setup was very bad and took over 30 minutes and countless times for the homey app to connect to this device. I have a ton of different MFG smart home devices. Connecting APPs for each one is crazy but the worst part in one example is connecting to a 3nd party hub with 21 devices, homey once app added could see two out of 21. Apple home can see all 21, Google can see all 21 so this was first issue. Second is advance flow, the main reason I purchased this. While the website states a ton of info about Advanced Flow with PRO and is now free and part of the purchase, you get a simple non advanced flow on phone and as the website states you can use your mac or pc to create advance flow, you can't. This is just a mess for a user experience. I only tried to connect a few of my home devices and could not get anything working. I use shortcuts and they work perfectly but not a single simple FLOW worked. I get device is not connected error but it shows in the screen. After a few hours of wasted time, I returned to amazon. This is just a bad experience with a heavy price tag and in my case just did not work on anything I own.
Let’s begin with how this “platform” goes to market, it is made up of internal codeheads aka their under paid employees, some outsourced talent and worst of all “the community”, which is a marketing term for "a person" working out of their home on a single product or family of products. That in itself is a major red flag for anyone looking to move to this so-called platform, why you ask? Well if that one guy decides to not continue development and many, many have quit then you a s*** out of luck. I am using a lot of Amazon and Amazon owned products, you know like eero, Echo, Ring, etc. and it’s supported by “the community”, Show 5, Show 8 and Echo Gen 5 have all been out for 6 months and are not supported as of right now…..
The next major issue I have is the BS that the hub is “local” yet a large percentage of the apps are cloud based…..wait what, yep their “no cloud” platform is cloud based! I am using cloud now but want to move to a local “matter like” platform.
My biggest, and I am not alone is that major brands that are not supported or do basic functions like “turn on and turn off”, come on guys. Govee, Ring, Tapo are industry leaders and Homey’s support is minimal and most of their products are not even supported.
Amazon I hate returning products but this one is coming back in the a.m. As for HomeLy, well I suggest you find a buyer with deep pockets before Apple, Amazon or Google eat your lunch. Great product idea, poorly executed.
Oh BTW lose the hype of "The world's most advanced smart home platform”, you not even close.
This may be a good for basic users who simply just use their phone to turn devices on and off. If you create a wide range of automations, I would steer far away, regardless of how simply and great the “flows” process looks. It is extremely limited and lackluster.
Top reviews from other countries
Retrying multiple times, finally got it to connect but stuck infinitely at updating software prompt. Disappointed and have started my return.