El Dorado Royale is an adults-only, beachfront resort on The Riviera Maya. It features 14 restaurants with the exclusive Gourmet Inclusive Experience, more than a mile of a secluded beach area, a lavish spa, and concierge services. A wonderful cenote site can be found within 25 minutes' drive away. The elegant suites and rooms at El Dorado Royal offer an indoor hot tub, bathrobes, cable TV, a furnished terrace with a small table, 2 chairs and a hammock upon request, plus a private bathroom including a hairdryer. The mini-bar is daily stocked with beer, soft drinks and water, plus there is a coffee maker available. The Gourmet Inclusive Experience includes flavors from the international cuisine, contemporary Italian dishes, Pacific flavors, Caribbean selection, authentic Mexican delights, traditional Italian and gourmet pizzas, among others. Naay Spa is divided into Spa Royale and Spa Casitas. Both offer an extensive menu of traditional and alternative spa treatments. Other activities that guests can enjoy at this resort include diving lessons and the rental of the equipment, a gift shop on site, WiFi access, tennis lessons and wave runners to cruise the sea.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.8)

Free Private Parking Available On Site

Activities:

Tennis court

Fishing

Ping-pong


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 sofa bed
and
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.6
Cleanliness
8.9
Comfort
8.8
Value for money
8.0
Location
8.8
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Heather
    United States of America United States of America
    We had the best time! My husband and I brought both sets of our parents for Christmas and then we stayed an extra week for New Years. The service of the staff at this hotel is incredible. Leo was a great bellman assisting with luggage, Alfonso was...
  • Heather
    United States of America United States of America
    We had the best time! My husband and I brought both sets of our parents for Christmas and then we stayed an extra week for New Years. The service of the staff at this hotel is incredible. Leo was a great bellman assisting with luggage, Alfonso was...
  • V
    Vincent
    Canada Canada
    Spread out and intimate property. Staff is always very helpful and always beautifully maintained. My 4th time at this resort.

Area info

Resort Facilities at El Dorado Royale A Spa Resort - All Inclusive
Great facilities! Review score, 8.6

Most popular amenities
  • Free WiFi
  • Free parking
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Spa tub
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • Garden view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Terrace
  • Sun deck
  • Patio
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Aerobics
  • Archery
  • Live sports events (broadcast)
  • Live music/Performance
  • Cooking class
  • Tour or class about local culture
  • Happy hour
  • Themed dinners
    Additional charge
  • Bike tours
  • Tennis equipment
  • Evening entertainment
  • Water sports facilities on site
  • Entertainment staff
  • Snorkeling
  • Horseback riding
    Additional charge
  • Diving
    Additional charge
  • Cycling
  • Canoeing
    Additional charge
  • Windsurfing
    Additional charge
  • Ping-pong
  • Fishing
    Additional charge
  • Hot tub
  • Tennis court
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruit
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Invoice provided
    • Concierge
    • ATM on site
    • Baggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/out
    Entertainment & Family Services
    • Board games/Puzzles
    Cleaning Services
    • Daily housekeeping
    • Suit press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Key card access
    • Key access
    • Safe
    General
    • Adults only
    • Shared lounge/TV area
    • Smoke-free property
    • Hypoallergenic room available
    • Wake-up service
    • Hardwood or parquet floors
    • Tile/Marble floor
    • Chapel/Shrine
    • Heating
    • Fan
    • Hair/Beauty salon
    • Iron
    • Wake-up service/Alarm clock
    • Air conditioning
    Spa
    • Fitness classes
    • Yoga classes
    • Fitness
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Spa lounge/Relaxation area
    • Steam room
    • Spa facilities
    • Light therapy
    • Body wrap
    • Body scrub
    • Body treatments
    • Hairstyling
    • Haircut
    • Pedicure
    • Manicure
    • Hair treatments
    • Makeup services
    • Waxing services
    • Facial treatments
    • Beauty services
    • Beach umbrellas
    • Beach chairs/Loungers
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    Languages Spoken
    • Spanish

    House rules

    El Dorado Royale A Spa Resort - All Inclusive takes special requests – add in the next step!

    Check-in

    From 3:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children not allowed.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa Discover American Express Cash El Dorado Royale A Spa Resort - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Upon check-in, photo identification and a credit card are required which will be charged by the hotel in full upon reservation.

    All special requests are subject to availability upon check-in and may incur additional charges.

    Please note that the children's rate only applies if there are 2 adults staying with the minor in the same room.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform El Dorado Royale A Spa Resort - All Inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    FAQs about El Dorado Royale A Spa Resort - All Inclusive

    • The prices at El Dorado Royale A Spa Resort - All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Room options at El Dorado Royale A Spa Resort - All Inclusive include:

      • Suite

    • El Dorado Royale A Spa Resort - All Inclusive offers the following activities/services (charges may apply):

      • Hot tub/Jacuzzi
      • Massage
      • Cycling
      • Snorkeling
      • Ping-pong
      • Diving
      • Tennis court
      • Fishing
      • Canoeing
      • Windsurfing
      • Evening entertainment
      • Cooking class
      • Beauty services
      • Bike tours
      • Bicycle rental
      • Live sports events (broadcast)
      • Horseback riding
      • Water sports facilities on site
      • Facial treatments
      • Aerobics
      • Tennis equipment
      • Happy hour
      • Waxing services
      • Live music/Performance
      • Makeup services
      • Themed dinners
      • Hair treatments
      • Archery
      • Manicure
      • Tour or class about local culture
      • Pedicure
      • Haircut
      • Hairstyling
      • Body treatments
      • Body scrub
      • Body wrap
      • Light therapy
      • Spa facilities
      • Steam room
      • Spa lounge/Relaxation area
      • Spa/Wellness packages
      • Back massage
      • Neck massage
      • Foot massage
      • Couples' massage
      • Head massage
      • Hand massage
      • Full-body massage
      • Entertainment staff
      • Fitness
      • Yoga classes
      • Fitness classes

    • Check-in at El Dorado Royale A Spa Resort - All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.

    • Yes, there's a hot tub. You can find out more about this and the other facilities at El Dorado Royale A Spa Resort - All Inclusive on this page.

    • El Dorado Royale A Spa Resort - All Inclusive is 5.6 miles from the center of Puerto Morelos. All distances are measured in straight lines. Actual travel distances may vary.