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Heybike Cityscape Electric Bike 350W(Peak 500W) Electric City Cruiser Bicycle Up to 40 Miles 23MPH Removable Battery, 7-Speed and Dual Shock Absorber, 26" Electric Commuter Bike for Adults

4.6 4.6 out of 5 stars 523 ratings

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Size Chart
US Electric Bike
Brand SizeRider Height (in)Wheel Size (in)Weight Capacity (lb)
26" Tire Bike63 - 7726264

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About this item

  • Citybike
  • LONG RANGE BATTERY & POWERFUL MOTOR – With modular 36V, 10Ah battery, the Cityscape allows riders to travel up to 40 miles per charge using pedal assist. 350w rear-drive motor provides reliable support and 19mph top speed.
  • UPGRADE YOUR COMMUTING- Better improved materials Step-Through geometry frame and wide swept-back handlebar, With all the benefits of the Cityscape,this is the true comfort cruiser you've been searching for.
  • EXCELLENT RIDING EXPERIENCE- Equipped with 26" puncture resistant tires,7-speed and shock absorber. Cityscape lets you get across town like never before. The perfect dual disc brakes and lighting system fully protect your safety.
  • 3 WORKING MODES- Breeze around without the need to pedal at all when using the throttle function or, if you fancy pedaling, kick in one of the three different levels of pedal assist to help you get where you're going without breaking a sweat.
  • RREADY TO GO - The electric bike already comes mostly pre-assembled so you won't have to waste time with complicated assembly. Integrated rear rack can attach panniers, platforms or baskets and let the bike carry your cargo and next adventure.

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$429.99
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Product Description

Heybike Cityscape Electric Bike

ebike

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Customer Reviews
4.6 out of 5 stars
523
4.9 out of 5 stars
27
4.7 out of 5 stars
59
4.6 out of 5 stars
523
4.6 out of 5 stars
523
4.3 out of 5 stars
349
4.5 out of 5 stars
601
Motor
350W 500W 750W 350W 350W 500W 500W
Battery
36V 10AH 36V 13AH 48V 12.5AH 36V 10AH 36V 10AH 48V 12.5AH 48V 12.5AH
Speed
23 mph 24 mph 28 mph 23 mph 23 mph 21.5mph 20 mph
Estimated Max Range
25miles(Throttle)/40miles(PAS) 30miles(Throttle)/50miles(PAS) 38miles(Throttle)/45miles(PAS) 25miles(Throttle)/40miles(PAS) 25miles(Throttle)/40miles(PAS) 31miles(Throttle)/40miles(PAS) 37miles(Throttle)/48miles(PAS)
Gears
7-Speed 7-Speed 7-Speed 7-Speed 7-Speed 7-Speed 7-Speed
Tire
26" x 1.95“ 26" x 1.95“ 20" x 4" Fat Tire 26" x 1.95“ 26" x 1.95“ 27.5" x 1.95“ 20" x 4" Fat Tire
Suspension
Front Fork Front Fork Front & Seat Front Fork Front Fork Front Fork Front & Seat
Frame Types
Step-thru Frame Step-thru Frame Foldable Medium Frame Step-thru Frame Step-thru Frame High-Step Frame Foldable Medium Frame
Recommended Heightd Use
5'3"-6'5" 5'3"-6'5" 5'5"-6'1" 5'3"-6'5" 5'3"-6'5" 5'4"-6'4" 5'3"-6'3"
Suggested Use
Neighborhood,Trail,Travel,Snow Neighborhood,Trail,Travel,Snow Neighborhood,Trail,Travel,Snow Neighborhood,Trail,Travel,Snow Neighborhood,Trail,Travel,Snow Neighborhood,Commute,Travel Neighborhood,Trail,Travel,Snow

Product information

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Heybike

Heybike Cityscape Electric Bike 350W(Peak 500W) Electric City Cruiser Bicycle Up to 40 Miles 23MPH Removable Battery, 7-Speed and Dual Shock Absorber, 26" Electric Commuter Bike for Adults


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Customer reviews

4.6 out of 5 stars
4.6 out of 5
523 global ratings

Customers say

Customers like the bicycle's handleability, quality, ease of assembly, speed, and comfort. For example, they mention it functions well, is well made, and reliable. Some appreciate the easy step-through feature and the illustrated assembly manual. That said, they say it's comfortable to ride and the battery lasts a reasonable amount of time. That being said, customers also appreciate value, and appearance.

AI-generated from the text of customer reviews

69 customers mention62 positive7 negative

Customers like the quality of the bicycle. They mention that it's well made, solid, and reliable. Some appreciate the quality assembly, saying that the bike is very stable and has a nice thick kickstand. Overall, customers are happy with the product's quality and durability.

"...We love both bikes and they are well built. Delivery time was about a week and on time. Assembly out of the box was easy and well explained...." Read more

"...the front tire, the handlebar tilt can be adjusted and it has a nice thick kickstand. My husband is 5' 9" and finds it comfortable...." Read more

"...Assembly was easy. The bike was mostly assembled - quality assembly, no lose stuff. It was well packaged, easy to get out of the box and work on...." Read more

"...The bikes are amazing! We love them even more a year later!..." Read more

44 customers mention39 positive5 negative

Customers find the bicycle easy to assemble. They mention that the instructions are well written, and the step-through feature is great. They also appreciate the illustrated manual and the fact that the bike is mostly assembled. Customers also mention that it rides smoothly, and that it's easy to go between assist levels.

"...Assembly out of the box was easy and well explained. We had a small issue with the rear wheel on the latest bike, purchased early 2024...." Read more

"...Assembly was easy. The bike was mostly assembled - quality assembly, no lose stuff. It was well packaged, easy to get out of the box and work on...." Read more

"...It came in a large undamaged box. The assembly instructions were clear and easy to under stand...." Read more

"Overall pros: Great e-bike for the price point, beginners, casual riding, mostly flat areas.Cons: Needs improvement on assembly...." Read more

42 customers mention42 positive0 negative

Customers find the bike comfortable and easy to ride. They say it's sturdy and well-suited for casual riding. Customers also mention that it has great extras, such as lights, and is well-made.

"...experience like no other, my bike is fast, it handles well, it's just a lot of fun...." Read more

"...That’s a pretty good ride. I would recommend this manufacturer for an e-bike purchase as they build a quality bike and stand behind there product." Read more

"...Overall, the bikes ride well, charge well, and are very comfortable. Also, they are beautifully designed and are very solid...." Read more

"...The bike is very comfortable, easy to get on or off. The seat and handlebar adjust multiple ways and I was able to find a great position...." Read more

42 customers mention42 positive0 negative

Customers appreciate the value of the bicycle. They say it's a great bike for the quality and price. Customers also appreciate that the replacement was free with a small shipping fee.

"...I think that for what it is capable of, the price is very reasonable...." Read more

"Overall pros: Great e-bike for the price point, beginners, casual riding, mostly flat areas.Cons: Needs improvement on assembly...." Read more

"...They truly wanted to help. I feel this is a very great price for value and quality plus they are there for any help you may need...." Read more

"...well welded and painted, its definitely a handsome bike and looks more expensive than it is." Read more

24 customers mention20 positive4 negative

Customers like the speed of the bicycle. They mention that it has a good speed, the battery lasts a long time, and the range is satisfactory. The bike has adjustable speed and assist, and allows you to add extra speed levels. The brakes are very quick, and it even shows your speed. Customers say that it easily cruises at 17 mph by just pushing the throttle and no peddling, and coasts downhill at a faster clip than their own pedal-only bike.

"...a bike is, but riding an E-Bike is an experience like no other, my bike is fast, it handles well, it's just a lot of fun...." Read more

"...The battery charging is easy and reasonably quick. For me the battery lasts well over 20 miles...." Read more

"...The motor goes fast and lasts a very long time. We take to our beach trails that go on gravel and concrete and handles beautifully...." Read more

"...In fact, it coasted downhill at a faster clip than my own pedal-only bike; I had to pedal to keep up!...." Read more

22 customers mention22 positive0 negative

Customers like the appearance of the bicycle. They say it looks awesome in black, has a great little display that shows you what mode you have the bike in, and has horn. The bike has beach cruiser vibes and is good design for a short range city commuter or quick runs to the store.

"...on it, the Cityscape, it had my wives name all or it, it has the beach cruiser vibes, it's cute, I can add a seat for our 3 year old, then to top it..." Read more

"...Also, they are beautifully designed and are very solid. Nothing about them feels cheap...." Read more

"...The Heybike is not only a nice looking bike it runs and rides very comfortable...." Read more

"...The frame looks well welded and painted, its definitely a handsome bike and looks more expensive than it is." Read more

16 customers mention16 positive0 negative

Customers are satisfied with the handleability of the bicycle. They mention that it functions well, does the job, and is pleased with the performance. The tires work well for paved greenways and short spurts of gravel, leaves, sticks, and gravel. The breaks are excellent and the dual disk brakes work very well. Currently, the bikes are operational, but the displays still do not function.

"...riding an E-Bike is an experience like no other, my bike is fast, it handles well, it's just a lot of fun...." Read more

"...It works flawlessly, it seems very durable. I've only put about 100 miles (150 kms) in it, so far no sign of rattles and squeaks at all...." Read more

"...The tires work well for our paved greenways and short spurts of gravel, leaves, sticks, etc we may ride over...." Read more

"...Bike functions well, it was not that hard to assemble, my husband did it quickly...." Read more

28 customers mention16 positive12 negative

Customers are mixed about the battery life of the bicycle. Some mention that the charge lasts for miles, while others say that it doesn't hold a charge. The battery quality is tops, and the motor goes fast. However, some customers say that the battery is a bit under-powered and will drain your battery faster. The length of the battery also is confusing and not easy to tell how long it will last.

"...For me the battery lasts well over 20 miles...." Read more

"...WHITE BIKE is a bit smaller with a shorter length frame and you notice this right away when you turn the front tire and the front of your foot hits..." Read more

"...Batteries work fine so far and can be easily removed to charge or to be quickly replaced with a second battery if you have one...." Read more

"...The motor goes fast and lasts a very long time. We take to our beach trails that go on gravel and concrete and handles beautifully...." Read more

Nice, affordable E-Bike
5 Stars
Nice, affordable E-Bike
This is a copy of my review from my HeyBike Explore purchase, but it speaks about HeyBike the brand.Let's start with this, prior to purchasing my HeyBike I haven't rode a bike for many years, and before ordering I never even sat on an E-Bike. When I made the decision that I wanted an E-Bike I spent a couple of months (winter time) researching different ones, I knew I did not want to spend a ton of cash, I live in Minnesota and our summers are short, so going to the local bike shops and buying a 3k bike is not a wise choice, especially not having any idea if I'd even like it. I landed on HeyBikes early on in my research, I must have looked at every E-Bike for sale on Amazon under $1400, I kept on coming back to HeyBike though, after reading a majority of the negative reviews I was ready, most of those reviews had to do with the assembly or shipping, not the performance of the bike. Before I hit the place order button I thought to myself, "if I am going to buy this big awesome looking bike who am I going to ride with?" Then it dawned on me, I have to buy two bikes, one for me and one for my wife, I left the cart and went back into the HeyBike Amazon store, knowing my wife would not like the big beefy Explore bike that I had in my cart I checked out their other models, I had a couple in mind from my earlier research and then I landed on it, the Cityscape, it had my wives name all or it, it has the beach cruiser vibes, it's cute, I can add a seat for our 3 year old, then to top it off, almost like Heybike was listening to my thoughts, I scrolled up to confirm the price and sure enough it was on sale, just started because earlier in the day it was a couple hundred more, I knew it was the one, so from my home office I yelled for my wife to "come here, quickly", she came down, "is everything ok!!" she says with a little panic in her voice, I reply, "ya wanna get an E-Bike so we can ride together?" and after she looked at it, our minds were made up. I added it to the cart. A week later I get an alert on my phone, I check my cameras and there's the UPS dude unloading our bikes. Now assembly, it wasn't difficult but it also wasn't easy for me, but mind you assembling bikes isn't something I am familiar with, I tried reading the directions and they helped but I ended up watching a couple youtube videos and that was the trick, after that it went well. Now I am writing this review after having the summer to ride my bike and I am so beyond happy with my purchase, I forgot how much fun riding a bike is, but riding an E-Bike is an experience like no other, my bike is fast, it handles well, it's just a lot of fun. Over the summer I added a phone mount, and a new seat, the HeyBike seat isn't bad but it was not my favorite, I ended up buying a slightly larger one, I also added a rearview camera on my bike, because why not!? My wife loves her Cityscape and our 3-year-old just chills and enjoys the ride, our boy who is 9 pushing 10 rides his bike, and we are researching folding E-Bikes now to see if we can find one small enough that he can ride next summer, because him not having that motor we are unable to take our longer rides, so stay tuned for that review. Now the negatives. I only have a few, one of them being the brakes, they make a lot of noise, and being that my bike does almost 30 MPH they do not provide the stopping power one would expect, some replacement brakes are on the list for next summer, (I noticed the new arrivals in the HeyBike Store and they upgraded the brakes, so I assume they are aware). Second negative the screen, and I assume most E-Bikes have similar screens, but trying to change the options requires a degree, it really needs to be simplified (again new arrivals in the HeyBike Store have app controlled settings, so again I assume they are aware). My last negative is not really a negative because I was aware before hitting the checkout button and that is the size, I wanted a big bike, I am a big guy but until you get the bike you can not comprehend how big they actually are, trying to load this bike into my truck was impossible, I had to buy a ramp, and one of those tailgate protectors so the front wheel can hang over, but I would still buy it again if I knew that beforehand (well I did but you know what I mean), because the size is what makes it awesome. If you made it this far into this novel of a review then I am assuming you are like me and doing a lot of research before hitting that checkout button, I am speaking to you directly now, just do it, it's worth it, you will have no regrets.
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Top reviews from the United States

Reviewed in the United States on December 14, 2023
Color: WhiteStyle: With Black SaddlebagVerified Purchase
Customer image
5.0 out of 5 stars Nice, affordable E-Bike
Reviewed in the United States on December 14, 2023
This is a copy of my review from my HeyBike Explore purchase, but it speaks about HeyBike the brand.

Let's start with this, prior to purchasing my HeyBike I haven't rode a bike for many years, and before ordering I never even sat on an E-Bike. When I made the decision that I wanted an E-Bike I spent a couple of months (winter time) researching different ones, I knew I did not want to spend a ton of cash, I live in Minnesota and our summers are short, so going to the local bike shops and buying a 3k bike is not a wise choice, especially not having any idea if I'd even like it. I landed on HeyBikes early on in my research, I must have looked at every E-Bike for sale on Amazon under $1400, I kept on coming back to HeyBike though, after reading a majority of the negative reviews I was ready, most of those reviews had to do with the assembly or shipping, not the performance of the bike. Before I hit the place order button I thought to myself, "if I am going to buy this big awesome looking bike who am I going to ride with?" Then it dawned on me, I have to buy two bikes, one for me and one for my wife, I left the cart and went back into the HeyBike Amazon store, knowing my wife would not like the big beefy Explore bike that I had in my cart I checked out their other models, I had a couple in mind from my earlier research and then I landed on it, the Cityscape, it had my wives name all or it, it has the beach cruiser vibes, it's cute, I can add a seat for our 3 year old, then to top it off, almost like Heybike was listening to my thoughts, I scrolled up to confirm the price and sure enough it was on sale, just started because earlier in the day it was a couple hundred more, I knew it was the one, so from my home office I yelled for my wife to "come here, quickly", she came down, "is everything ok!!" she says with a little panic in her voice, I reply, "ya wanna get an E-Bike so we can ride together?" and after she looked at it, our minds were made up. I added it to the cart. A week later I get an alert on my phone, I check my cameras and there's the UPS dude unloading our bikes. Now assembly, it wasn't difficult but it also wasn't easy for me, but mind you assembling bikes isn't something I am familiar with, I tried reading the directions and they helped but I ended up watching a couple youtube videos and that was the trick, after that it went well. Now I am writing this review after having the summer to ride my bike and I am so beyond happy with my purchase, I forgot how much fun riding a bike is, but riding an E-Bike is an experience like no other, my bike is fast, it handles well, it's just a lot of fun. Over the summer I added a phone mount, and a new seat, the HeyBike seat isn't bad but it was not my favorite, I ended up buying a slightly larger one, I also added a rearview camera on my bike, because why not!? My wife loves her Cityscape and our 3-year-old just chills and enjoys the ride, our boy who is 9 pushing 10 rides his bike, and we are researching folding E-Bikes now to see if we can find one small enough that he can ride next summer, because him not having that motor we are unable to take our longer rides, so stay tuned for that review. Now the negatives. I only have a few, one of them being the brakes, they make a lot of noise, and being that my bike does almost 30 MPH they do not provide the stopping power one would expect, some replacement brakes are on the list for next summer, (I noticed the new arrivals in the HeyBike Store and they upgraded the brakes, so I assume they are aware). Second negative the screen, and I assume most E-Bikes have similar screens, but trying to change the options requires a degree, it really needs to be simplified (again new arrivals in the HeyBike Store have app controlled settings, so again I assume they are aware). My last negative is not really a negative because I was aware before hitting the checkout button and that is the size, I wanted a big bike, I am a big guy but until you get the bike you can not comprehend how big they actually are, trying to load this bike into my truck was impossible, I had to buy a ramp, and one of those tailgate protectors so the front wheel can hang over, but I would still buy it again if I knew that beforehand (well I did but you know what I mean), because the size is what makes it awesome. If you made it this far into this novel of a review then I am assuming you are like me and doing a lot of research before hitting that checkout button, I am speaking to you directly now, just do it, it's worth it, you will have no regrets.
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23 people found this helpful
Report
Reviewed in the United States on March 20, 2024
Color: BlackStyle: StandardVerified Purchase
Reviewed in the United States on September 26, 2023
Customer image
Dee
4.0 out of 5 stars Good value, good cust service, but a few things to know ...
Reviewed in the United States on September 26, 2023
*Update 10/21/2023 - More good customer service to report! One of our ebike batteries stopped charging. Contacted seller, they were quick to respond with a suggestion, but when the fix didn't work they sent us a new battery right away. Very pleased with customer service.

Original review:
Ordered the TWO Cityscape ebike option ... black and white. We also opted for the 2 back racks. Black bike arrived from New Jersey. White bike arrived from California a week later. Although we are happy with the purchase and the customer service, there are a few things to know before you order. These two bikes are different from eachother. I'm guessing it's because they are closeout models that are no longer being manufactured and they send you what they have. I can only guess we got two different model years?

BLACK BIKE is larger, came with brown shock absorbing seat, brown grips, a thumb push button throttle, a color display controller, no-quick release on the front tire, the handlebar tilt can be adjusted and it has a nice thick kickstand. My husband is 5' 9" and finds it comfortable.

WHITE BIKE is a bit smaller with a shorter length frame and you notice this right away when you turn the front tire and the front of your foot hits the fender when peddling. It came with a black seat (no shock), black grips and nice palm rest, a twist throttle, a bright black and white display controller, the handlebars can not be adjusted for tilt, the front tire has a quick release and it came with a cheap kick stand. I am 5' 2" and it works, but if I were taller it might not be as comfortable.

Once we had the bikes put together we tested them out and contacted the seller to upgrade the white bike in two ways (the seat and kickstand.) The seller sent us another brown shock absorbing saddle and thicker kickstand at no charge which was nice.

Overall, the bikes ride well, charge well, and are very comfortable. Also, they are beautifully designed and are very solid. Nothing about them feels cheap.

Because the bikes have different control systems, we are going to need to take time to adjust the mph speeds on the different modes so my husband and I can ride beside eachother and not constantly slow down and speed up to stay in sync. The two control systems are very different.

The back bike baskets are "heavy" which is great if you're wanting something durable. We opted to put a basket on my bike only and share it for now.

If you get the two bike option and they are not the same, we suggest you "mark" the correct battery, bike, and charger for each bike so they aren't mixed up. We found it didn't charge if you put it on the opposite charger for some reason.

We are happy with purchase and have already put lots of miles on these bikes. If you're looking for a couple of entry level ebikes and don't mind that you may get two bikes that are not identical, then we recommend.
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12 people found this helpful
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Top reviews from other countries

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Allan M.
5.0 out of 5 stars Amazing
Reviewed in Canada on February 1, 2024
Color: BlackStyle: With Black SaddlebagVerified Purchase
Hky9692
5.0 out of 5 stars Awesome bike!
Reviewed in Canada on November 20, 2023
Color: BlackStyle: With Green SaddlebagVerified Purchase
Frances
4.0 out of 5 stars Satisfaite
Reviewed in Canada on October 3, 2023
S Hillier
5.0 out of 5 stars World Class Service
Reviewed in Canada on September 7, 2023
Color: BlackStyle: With Rear BasketVerified Purchase
PD
5.0 out of 5 stars Good value!
Reviewed in Canada on August 4, 2023