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Bose QuietComfort 20 Acoustic Noise Cancelling Headphones, Apple Devices, Black
Brand | Bose |
Model Name | QuietComfort 20 |
Color | Black |
Form Factor | In Ear |
Connectivity Technology | 3.5mm AUX Cable |
About this item
- Compatible Devices: iPhone, iPad and iPod models
- Included Components: QuietComfort 20 headphones, Apple devices, 3 pairs StayHear tips (S, M, L), clothing clip, rechargeable lithium-ion battery (built-in), USB charging cable, carrying case
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Price | $359.99$359.99 | $229.99$229.99 | $144.89$144.89 | $29.99$29.99 | $139.99$139.99 | $199.00$199.00 |
Delivery | Get it Apr 2 - 5 | — | Get it as soon as Monday, Apr 1 | Get it as soon as Monday, Apr 1 | — | Get it as soon as Monday, Apr 1 |
Customer Ratings | ||||||
Sound quality | 4.4 | 4.6 | 4.6 | 3.7 | 4.1 | 4.3 |
Noise cancellation | 4.4 | 4.0 | 4.5 | 3.5 | 3.9 | 4.2 |
Battery life | 4.2 | 4.3 | 4.6 | 3.9 | — | 4.3 |
Value for money | — | 4.3 | 5.0 | 3.2 | 4.0 | — |
Comfort | — | — | — | 3.8 | 3.9 | 4.0 |
Sold By | K and M Enterprise | All About Office | AUDIO EQUIP | suyuz | FiiODirect | Amazon.com |
connectivity tech | 3.5mm AUX Cable | Wired | Wired | Wired | Wired | Wireless, Bluetooth, Apple H1 Chip, NFC |
headphones form factor | In Ear | In Ear | In Ear | In Ear | In Ear | In Ear |
connector type | usb | 2.5mm Jack | Wired | 3.5mm Jack | 2.5mm Jack | USB Type C |
noise control | active noise cancellation | — | sound isolation | sound isolation | — | active noise cancellation |
headphones jack | 3.5 mm Jack | 3.5 mm Jack, 2.5 mm Jack | 3.5 mm Jack | 3.5 mm Jack | 3.5 mm Jack | USB |
cable feature | Retractable | Tangle Free | Detachable | Retractable | Detachable | Without Cable |
From the manufacturer
In the box
Included items
- QuietComfort 20 headphones
- 3 pairs StayHear+ tips (S, M, L)
- Clothing clip
- Rechargeable lithium-ion battery (built-in)
- USB charging cable
- Carrying case
What you hear is up to you
Shut out the world and lose yourself in your music--or let the world in. It’s your choice with the first in-ear noise cancelling headphones from Bose. The QuietComfort 20 Acoustic Noise Cancelling headphones let you enjoy better sound every day, everywhere you go. Turn on noise cancelling to reduce surrounding distractions and focus on your music. Or, at the touch of a button, activate Aware mode to hear what’s happening around you. Proprietary StayHear+ tips provide a soft, secure fit. The inline microphone and remote let you switch easily between calls and music on your iPhone.
- Bose noise cancelling technology reduces noise so you can focus on your music
- Aware mode lets you hear what’s around you at the press of a button
- Deep, clear sound from Active EQ and TriPort technology
- Control your music and calls on Apple devices with inline mic/remote
- StayHear+ tips provide a comfortable, secure fit for hours and hours
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For Apple devicesEngineered to work optimally with most iPod, iPhone and iPad models. Talk on your phone hands-free and control various music functions with the inline mic/remote. |
Lose yourself in your musicEnjoy your music on the go while the noise around you is diminished--from the comfort and convenience of an in-ear headphone. |
Tune into your environmentWhen you need to hear what’s around you--crossing busy streets, listening for airline announcements--just switch on Aware mode. |
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Engaging soundEnjoy lifelike, digital-quality sound you wouldn’t expect from in-ear headphones, thanks to Bose Active EQ and TriPort technology. |
Advanced ear tipsProprietary StayHear+ tips create a soft, secure fit. Cone shape spreads contact evenly for maximum comfort and forms a gentle seal contributing to full-spectrum noise reduction. |
Convenient controlAll functions are right at your fingertips: on/off on the slim control module, calling, Aware mode and music functions on the inline remote. |
What's in the box
Videos
Videos for this product
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Bose QC20 | Comfortable Earbuds with Great Noise Canceling
Josh & Kat
Videos for this product
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Bose QuietComfort 20 Acoustic Noise Cancelling Headphones
Alysha Landry
Videos for this product
0:16
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Customer Review: Caution! Poor quality... Huge price.
Curtis Hickman
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Looking for specific info?
Product information
Item Weight | 1.55 ounces |
---|---|
Manufacturer | Bose Corporation |
ASIN | B00X9KV0HU |
Item model number | 718839-0010 |
Batteries | 1 Lithium Polymer batteries required. (included) |
Customer Reviews |
4.4 out of 5 stars |
Best Sellers Rank | #81,195 in Electronics (See Top 100 in Electronics) #4,338 in Earbud & In-Ear Headphones |
Is Discontinued By Manufacturer | No |
Date First Available | July 20, 2015 |
Charging Time | 2 Hour |
Item Weight | 44 Grams |
Units | 1.0 Count |
Number Of Items | 1 |
Cable Length | 30.5 Centimeters |
Warranty & Support
Feedback
Product Description
Shut out the world and lose yourself in your music or hear what's around you. It's your choice with the first in ear noise cancelling headphones from Bose. Quiet Comfort 20 Acoustic Noise Cancelling headphones are engineered to let you enjoy better sound every day, everywhere you go. Turn on noise cancelling to reduce surrounding distractions and focus on your music. Or, at the touch of a button, activate aware mode so you can hear what's happening around you without removing the headphones. Inside, exclusive TriPort technology brings your music to life while additional Bose technologies provide dramatic noise cancellation rivaling any full sized headphone on the market today. Proprietary StayHear + tips create a soft, secure fit. The inline microphone and remote let you switch to calls on your iPhone, and provide control for select iPod, iPhone and iPad models. The rechargeable lithium ion battery provides up to 16 hours of use. And even when the power is off or the battery runs out, you can still use these headphones to enjoy Bose quality sound. Included: Quiet Comfort 20 headphones; 3 pairs StayHear + tips (S, M, L); clothing clip; rechargeable lithium ion battery (built in); USB charging cable; carrying case. Battery life: 16 hours per full charge.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the noise cancellation, performance, comfort, and fit of the headphones. For example, they mention the QC-20's are unbelievable in how much noise they cancel, the performance is well above expectations, and the fit is comfortable. That said, opinions are mixed on value, durability, quality, and battery life.
AI-generated from the text of customer reviews
Customers like the noise cancellation of the headphones. They say it's unbelievable in how much noise they cancel, and that the sound cancelling feature will change their lives. They also appreciate the super-portable active noise cancellation that drowns out the hum of traffic. Customers love the sound quality and say it transforms their walks on noisy city streets into very tranquil ones. They are able to hear the people around them, listen to announcements over the intercom, and hear their music perfectly at the lowest possible volume.
"...most Bose noise-cancelling products, these actually sound decent with the noise cancelling off. In fact, that is how I use them 99% of the time...." Read more
"1. Active noise cancelling is a revelation. I write in a café that sometimes blasts loud music...." Read more
"...but the Airpod Pros are true-wireless (no cords whatsoever), noise cancelling, have a silicone piece for a secure fit, and are obviously meant to..." Read more
"...They work with or without power, but the acoustic cancellation with the internal amp really helps you hear whatever you're actually listening to..." Read more
Customers like the performance of the headphones. They say they work well, perform well above expectations, and are fantastic. They work great on airplanes, knocking out about 95% of jet noise and people talking. They're particularly effective at the frequencies associated with airplane engines. Overall, customers describe the QC-20's as absolutely amazing, extraordinary, and nice.
"...Simply extraordinary. There's no point in even bothering to still keep score. There's no competition...." Read more
"...I use white noise tracks and turn on the noise cancellation and it works wonderfully...." Read more
"...the noise cancelling switched on the sound is fantastic—not bassy, not tinny, just right.The iPhone clicker works well...." Read more
"...and tests of the QC20s, you'll see that they're particularly effective at the frequencies associated with airplane engines...." Read more
Customers like the comfort of the headphones. They mention that the silicone tips are super comfy, the fit is comfortable with a rubber piece that slips into the contour of the ear, and the in-ear piece is gentle on the ear. They also appreciate the fact that they do not actually go inside your ears, just rest over your ear. Customers also say that the headphones greatly reduce or completely block out babies crying on the train or plane, cars honking, police and other sounds.
"...But the real reason I would pick these over anything else: Comfort. These are the most comfortable headphones, bar none...." Read more
"...5. Best experience for secure wearability and comfort. Neck piece is surprisingly comfortable with plenty of room around my neck, but not too much,..." Read more
"...They either greatly reduce or completely block out babies crying on the train/plane, cars honking, police and ambulance sirens going by..." Read more
"...For an item this expensive, they sure give you a cheap carrying case. It's soft & about the only good thing I can say about it is it would keep the..." Read more
Customers like the fit of the headphones. For example, they say it's compact, lightweight, and extremely portable. The fitment is also a plus, as it fits in their ear holes real good. The pack is very lightweight and slim in profile compared to many other noise-canceling headphones. The ear buds are snug and comfortable, and they seem OK to travel in.
"...Never had any quality issues. The ear tips stay in place, unlike the Bose TriPort headphones...." Read more
"...The silicone pieces fit good and don't put much pressure in any one place...." Read more
"...(no cords whatsoever), noise cancelling, have a silicone piece for a secure fit, and are obviously meant to work with iPhones which is what I have...." Read more
"...That said, the electronics pack is very lightweight and slim in profile compared to many other noise-cancelling headphones...." Read more
Customers are mixed about the value of the headphones. Some mention that they are worth every penny, while others say that they're not superb for the price point. That said, opinions are mixed and the carrying case is cheap.
"...time spending the money (actually bought them used) but they are worth every penny...." Read more
"...For an item this expensive, they sure give you a cheap carrying case...." Read more
"...Overall, these headphones are best in class. They are just about worth the $300. At $200 they'd be an absolute steal...." Read more
"...They are pricey but if you spend hours on the train, it's worth the comfort." Read more
Customers are mixed about the durability of the headphones. Some mention that they are well-made and high quality, while others say that they're fragile to a fault and fell apart after two years. The 3-4 inches of wire and plug-in aren't very robust, and the hardware construction problems lead to the quality simply degrading over time.
"...The 3-4 inches of wire and plug-in aren't very robust, so I doubt the wire and plug would last long after hanging in various positions...." Read more
"...Never had any quality issues. The ear tips stay in place, unlike the Bose TriPort headphones...." Read more
"...The rubber casing on the batter pack has peeled off and trying to add it back on with tortilla glue just made it worse...." Read more
"...I have had these since I think 2017 and have had no wear and tear issues at all...." Read more
Customers are mixed about the quality of the earphones. Some mention that they are great ear phones that fit really well in their ear, and are the best wired headphones for work. However, others say that they're annoyed with the consistent poor engineering of their products, and the quality is inconsistent. They also mention that the small design issues make the bud unusable.
"...Until these headphones. They are one of the greatest pieces of technology I have ever owned. Simply fantastic...." Read more
"...issue with the noise cancellation not working properly, and the small design issues, I ended up returning my earbuds...." Read more
"...of the noise cancellation but so far I've found that these easily last me all day and even into the night when trying to get some peace and quiet..." Read more
"Although the product is labeled used-good, the earbuds are very good and work properly...." Read more
Customers are mixed about the battery life of the headphones. Some mention that it has a good battery life, works as stated, and saves on the battery when it's not needed. However, others say that it gets a little worse after a year or two, and the battery is not replaceable.
"...6. Battery life: seems to work almost all day - haven't timed it yet, but if I do, will update.7...." Read more
"...1.On a really long plane trip, these need charging after about 15 hours...." Read more
"...I think the battery life is great...." Read more
"...The battery lasts longer than I need (I haven't tested it, but Bose's claims seem to hold true)...." Read more
Reviews with images
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I went shopping for active noise cancelling units. Every review (more or less) contains the comment, "Well, these aren't Bose, but for the price, these aren't awful." I took people at their word . . . as I went through 3 other sets trying to find one that worked. Invariably, the other units made my iPod sound like it was in another room at the bottom of fish tank. There was sometimes a button I could push that would improve the sound a little, but the button sprang back as soon as I let go of it, returning me to their underwater environment. One unit didn't even include a charging cable. I didn't even plug them in before I returned them. Sure, these units were only in the $30 price range, but what good were they if they didn't work?
I decided maybe there's a reason the Bose ones are the price they are. Maybe there's a reason people keep comparing every other unit on the market to Bose. I decided to find out for myself. I decided to break down & let the moths out of my wallet & spring for these.
I don't do very well with earbuds. They tend to fall our of my ears easily. The Bose earbuds have little extenders that fit in the crevices of the ear & hold them securely in place without any discomfort, no matter how long I wear them. Score 1 for Bose.
The first time I stuck these in my ears, I was astonished at how much the background noise was blocked out. This is without even turning on the active noise cancelling. I'd say the ear pieces by themselves block a good 80% of ambient noise. Score another 1 for Bose.
And then I turned on the active noise cancelling. It was like an out-of-body experience. There's you & the music, & whoever might be around you simply isn't there. Score another 1 . . . no 1,000 for Bose.
Try wearing them in the car while you're driving. You'll feel like Luke Skywalker. Suddenly your car becomes even quieter than an electric car, more like a nuclear-powered aircraft. No engine noise, no noise from other vehicles, not even any tire noise from your own car. Simply extraordinary. There's no point in even bothering to still keep score. There's no competition.
The instruction manual for these says they're compatible with iPhones. There's no mention of any other brand. I recently acquired an Android phone & thought I'd give them a shot. My expectations were low. I should have known better. Plug them in. They work. Period. I don't know if the buttons do fancy things like skipping around in playlists or stop music so you can take a phone call. But for basic phone calls, they just work. You hear the other party on the line just fine. The other party hears you just fine. This is without turning on the noise cancelling. Turning on the noise cancelling has no effect on how the other party hears you, but of course it transports you to that other sound world I described above. I don't make it a habit to use the active noise cancelling for phone calls because I haven't used the unit to talk on the phone in a noisy environment. Maybe somebody else can comment on that. I would imagine if it's noisy, the other party won't hear you all that well over the background noise. Maybe the microphone is noise cancelling, too. I just can't comment on that. My take is it's more polite toward the party you're calling if you make the phone call in a quiet place.
My only complaint is the carrying case. For an item this expensive, they sure give you a cheap carrying case. It's soft & about the only good thing I can say about it is it would keep the unit dust-free. Protect them it will not. I happen to have a steel-shell glasses case that I wasn't using. That is a far more appropriate place for my earbuds to live when they're hibernating. That's what Bose should have included with these: something made of steel. And they should have done that without adding to the price. These are expensive enough to warrant the inclusion of a steel carrying case.
These earbuds live up to the hype. They prove you get what you pay for. My voice is not being added to the chorus of, "Well, these aren't Bose, but . . ." These ARE Bose & there's no buts about it.
- JVC HA-FW01
- VModa Crossfade M-100
- Sennheiser HD 558
- Sennheiser HD 650
- Bose QuiteComfort 15
- Bose QuiteComfort 35
- Bose TriPort
- Audio-Technia BPHS1
- Sony MDR1RNC
I would take the Bose QuietComfort 20, hands down.
No, they do not sound the best. That award would go to the JVC HA-FW01 (with the VModa Crossfade M-100 and Sennheiser HD 650 coming in 2nd and 3rd, respectively). But they sound good enough that I enjoy listening to them as much as my other headphones, especially if I am coding and the music is background noise to help me work.
Unlike most Bose noise-cancelling products, these actually sound decent with the noise cancelling off. In fact, that is how I use them 99% of the time. It is not that charging is a hassle (if I want to leave the noise cancelling on I just run a USB cable to them and they power up just fine; unlike most other Bose products these do not experience much if any interference while charging). It is that I prefer the sound without all the noise-cancelling DSP enhancements.
However, if you need noise cancelling these are the best noise-cancelling headphones in Bose's lineup, for under $300. I feel they do a much better job of cancelling noise than the QC 15 or 35's. Works great if you are in an office building with a loud HVAC system or noisy computer.
Next, these are the most portable headphones I have owned. Yes, I have headphones with a smaller case (e.g. the Bose TriPort) and they are always clunky to use. With these I can coil up the cord, put it in a case, and be on my way in 15-30 seconds. Easy peasy.
Quality wise they are on par with other products. I have on more than one occasion gotten up from my desk, and got the cord tangled up and pulled the jack out of whatever device it is in. Never had the cord fray or break, and I am on my 3rd pair of these headphones (lost one pair commuting on a motorcycle; bought two pair more for work/home so I would not lose them during the commute). Never had any quality issues. The ear tips stay in place, unlike the Bose TriPort headphones.
But the real reason I would pick these over anything else: Comfort. These are the most comfortable headphones, bar none. Even other Bose headphones pale in comparison (except the TriPort, which are equally comfortable). All over the ear headphones get sweaty eventually, and the faux leather on Bose products typically goes bad after 6 to 18 months. Never had the silicone go bad on these headphones, even after several years of 8 hour a day, 5 day a week abuse. In fact, although my JVC HA-FW01 sound better, the only way I can stand to use them for more than a few hours is by using the extra silicone ear tips that come with the QuietComfort 20 headphones.
Overall, these are the headphones that stay on my desk. Other headphones come out on special occasions, or if I am listening to certain types of music. But if I am going to be wearing headphones for 8, 12, or even 16+ hours, these are the puppies I am using.
Also, even though I do not use the feature, it is worth mentioning that there is a microphone built into these headphones, where the volume buttons are, and if you get a splitter jack from Bose, you can use these as a headset. I have a co-worker who does that. He sounds pretty good most of the time.