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Aqara Smart Hub M2 (2.4 GHz Wi-Fi Required), Smart Home Bridge for Alarm System, IR Remote Control, Home Automation, Supports Alexa, Google Assistant, Apple HomeKit and IFTTT

4.1 4.1 out of 5 stars 2,241 ratings
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Purchase options and add-ons

Brand Aqara
Color Black-M2
Power Source DC
Item Dimensions LxWxH 3.94 x 3.94 x 1.12 inches
Connectivity Technology Wireless

About this item

  • ✽NOTES: Aqara Hub M2 requires a secured 2.4 GHz Wi-Fi network connection. One Aqara Hub M2 can connect up to 128 Aqara devices (Zigbee repeaters required). Zigbee 3.0 Support, supports all the latest Aqara devices based on the fastest, most stable, and energy-efficient technology.
  • 360° Infrared Control: Control your existing IR devices such as fans, air conditioners, TVs from any part of your room by voice and via home automations (indoor use only).
  • Ethernet RJ45 Port & USB Power: Wired connection via Ethernet RJ45 for extra stability and lower response time. More flexible installation with USB power (power bank with pass-through charging is advised).
  • Home Automation and Alarm System: Works with all Aqara devices to create a comprehensive, smart home automation system. The Aqara Hub M2 is equipped with a built-in speaker that can be used in a variety of ways: security alerts, doorbell, alarm clock, and configurable ringtones (Aqara child devices are required).
  • All-Round Compatibility: The Aqara Hub M2 makes your Aqara devices compatible with a wide range of smart home ecosystems and voice assistants. Apple HomeKit, Google Assistants, Alexa, IFTTT and more are supported. In addition, If you have any questions, please feel free to contact us. * Note: Not all Aqara child devices are compatible with all platforms. Please see details for each device.
See more product details

Customer ratings by feature

Battery life
3.6 3.6
Easy to install
3.3 3.3
Motion detection
3.2 3.2
User interface
3.2 3.2

From the brand


Product Description

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360° Infrared Control

Control your existing IR devices such as fans, air conditioners from any part of your room by voice and via Aqara home automations*.

* The IR control function may require using self-learning function or be unavailable for certain devices.

Built-in Speaker for Alarm System

The Aqara Hub M2 is equipped with a buiilt-in speaker that can be used in a variety of ways.

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Smart Home Automations

Forget about turning your devices on and off manually. It can be done automatically with the Aqara Hub M2 and the Aqara Home app*.

* Even if the internet connection goes down, local automations will keep functioning.

Product information

Technical Details

Additional Information

Warranty & Support

Amazon.com Return Policy:Amazon.com Voluntary 30-Day Return Guarantee: You can return many items you have purchased within 30 days following delivery of the item to you. Our Voluntary 30-Day Return Guarantee does not affect your legal right of withdrawal in any way. You can find out more about the exceptions and conditions here.
Product Warranty: For warranty information about this product, please click here

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Aqara

Aqara Smart Hub M2 (2.4 GHz Wi-Fi Required), Smart Home Bridge for Alarm System, IR Remote Control, Home Automation, Supports Alexa, Google Assistant, Apple HomeKit and IFTTT


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Important information

Bulb Voltage

5 volts

Customer reviews

4.1 out of 5 stars
4.1 out of 5
2,241 global ratings

Customers say

Customers like the compatibility of the product with HomeKit-aware devices. They mention that it integrates great with Home Assistant via Matter. However, some customers report issues with IR control, saying that it's not supported in HomeKIT. Customers also have issues with volume, and sensor. Opinions are mixed on quality, performance, connectivity, and ease of setup.

AI-generated from the text of customer reviews

27 customers mention23 positive4 negative

Customers like the compatibility of the security system. For example, they mention it works well with HomeKit-aware devices, and integrates great with Home Assistant via Matter. Some say it's the perfect HomeKIT solution and works great for Aqara devices. That said, most are happy with the compatibilities.

"Simple, functional, and works great for Aqara devices." Read more

"...Another impressive feature of the Aqara Smart Hub M2 is its support for Apple HomeKit, which allows for convenient control of your smart home..." Read more

"...were clear, the device UI is well thought out, and it was updated to be Matter compatible shortly after I purchased...." Read more

"...Oh and it HomeKit compatible" Read more

72 customers mention24 positive48 negative

Customers are mixed about the performance of the security system. Some mention that the Hub for other Aqara devices works pretty well, and the IR functions work great. However, others say that the product doesn't work with any of their devices, the bind the lock and hub it kept failing, and that the RF blaster only functions with the phone app.

"...The IR blaster, however, only functions with the phone app and does not expose paired items with HomeAssistant - and that it's only minus in my..." Read more

"Product works great and was easy to install. I purchased a model from a different manufacturer and it worked OK but the range was very limited...." Read more

"...This is a bad integration.Also, temperature sensors that are added on the hub are shown in the same room as the hub...." Read more

"It only works with aqara devices, so it's not really a zigbee hub per se but an aqara hub. If you are okay with that, it's fine." Read more

46 customers mention28 positive18 negative

Customers are mixed about the ease of setup of the security system. Some mention that it's easy to setup, use, and connect to Apple HomeKit. However, others say that it was a disaster to set up along with the M2 Hub, takes a little to get used to, and that the instructions were not working.

"...Devices are easy to set up and this hub performs a good as advertised...." Read more

"...But it stuck at the Apple Home Kit setup step when the app is passing the network information to the device...." Read more

"Product works great and was easy to install. I purchased a model from a different manufacturer and it worked OK but the range was very limited...." Read more

"...I preferred using the wired connection. Attaching the device to Apple HomeKit was easy...." Read more

39 customers mention13 positive26 negative

Customers are mixed about the connectivity of the security system. Some mention that the sensors connect to a hub using their own frequency. The hub communicates well with both, and has no issues or connectivity problems so far. However, others say that it was not possible to connect until they found something obscure on Reddit. The app can't connect and work by itself, and it will only connect Aqara devices.

"...The M2 hub simply refused to connect. After an hour of troubleshooting, I gave up on the M2 hub...." Read more

"This hub makes a solid connection to my 2.4 gHz WiFi network and provides good coverage...." Read more

"...setup on the app before I linked it on Home Assistant and it would not let me link it no matter what I tried...." Read more

"...I went on to press he reset button 10 times and it's still not going into pairing mode. Now I have child devices and no hub to connect it to." Read more

19 customers mention8 positive11 negative

Customers are mixed about the quality of the security system. Some mention that their products are typically rock solid, very reliable, and easy to set up. However, others say that it is not the sturdiest of products, built very cheaply, and broke immediately. Some say that the hub is cheap plastic, very light, and something they questioned would stand.

"...The hub is cheap plastic, very light, and something I questioned would stand up as well as their M1s hubs...." Read more

"...great and easy to use but for me as long as it works I'm happy lol good quality as well" Read more

"As with a lot of mini USB ports it broke off the board soon after using it. I did buy a replacement but it is cheaply made...." Read more

"...Smart Hub M2 and would highly recommend it to anyone looking for a reliable and versatile smart home hub...." Read more

16 customers mention0 positive16 negative

Customers are dissatisfied with the volume of the security system. They mention that the speaker isn't loud enough, anemic, and weak. Some say that the tones are soft and not high pitched.

"...Only complaint is the speaker isn’t very loud at all. Don’t expect it to work as a siren.." Read more

"...Second, the speaker in the M2 hub is not as loud as the M1/M1S hubs...." Read more

"Used as doorbell sound extension for Aqara Doorbell (to basement). Volume too low, didn’t like sound choices, no customized (download) sounds...." Read more

"...rating of the M2 is 80dB and the alarm tones are very soft and not high pitched. This combines for a very low, soft alarm...." Read more

15 customers mention4 positive11 negative

Customers are dissatisfied with the sensor. They mention that the sensors are poor in comparison to Eve sensors, they lose connection with the HomeKit device, and the device does not detect motion. Customers also say that the sensor has to be extremely close together or it triggers as always.

"...And if you delete from HomeKit the security system, all the sensor disappears. This is a bad integration...." Read more

"...the review form asks me about “Motion Detection” since the device does not detect motion unless you buy the Aqara Motion Detector separately...." Read more

"...After 4 weeks in use no issues. For me these sensors work fine with Alexa using the Aqara hub." Read more

"Hub device only - no sensors included. Did not test Alexa integration. Works ok with Homekit." Read more

14 customers mention3 positive11 negative

Customers are dissatisfied with the IR control of the security system. They mention that it is not supported in HomeKit, the app only allows them to add IR remotes, and the ir component is not smart enough to make their life easier. They also say that the hub does not recognize the device as anything more than a security system and that the accessory cannot be used with HomeKIT.

"HomeKit doesn’t support IR blasters so that part doesn’t integrate well but the other Aqara sensors do fine" Read more

"...bricked the device, generating errors such as “this accessory cannot be used with homekit” and “device is out of compliance.”..." Read more

"...That said I think the M1S is a better product, since the IR component is not smart enough to make your life easier." Read more

"...and it has an IR function...." Read more

Read this if you can't get it to connect!
5 Stars
Read this if you can't get it to connect!
I literally tried for HOURS to get this thing to connect, and I am quite good at computer networking. I have NO idea what this thing needed, I tried everything from mDNS forwarding to static firewall rules, plugging it in, etc. Nothing. Never connected. I finally got it (first try) using BLUETOOTH. Yeah, its buried in chinese in their app.Instructions are as follows:1. In the Aqara app after you select the device to add (its asking you about a blinking light) - in the upper right is a little WiFi icon, tap this.2. I know its in Chinese, but that second option must say Bluetooth. Click it.3. Now the icon in the upper right should be a bluetooth icon and you can proceed as you'd expect.I was about to return it too.
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Top reviews from other countries

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NT
5.0 out of 5 stars Speed and reliability
Reviewed in Canada on June 27, 2023
One person found this helpful
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KIMBERLEY JACKSON
5.0 out of 5 stars Really good, wasn’t install and connect with smart swotch
Reviewed in the United Kingdom on February 4, 2024
One person found this helpful
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Le H.
5.0 out of 5 stars J’aime les produits Aqara 👍🏻 + HomeKit 👍🏻
Reviewed in France on February 1, 2024
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Melitta S.
5.0 out of 5 stars Aqara Smart Home Zentrale M2 - Das Herzstück einer Intelligenten Wohnumgebung
Reviewed in Germany on December 23, 2023
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Cliente Amazon
5.0 out of 5 stars Ottimo prodotto
Reviewed in Italy on August 30, 2023