Being digital as lots of things these days could intimidate some old school people. But this appliance, it’s so easy to use that you can’t mistake even if you want to.The best part and what makes this by far superior to any other sandwich or waffle maker is the interchangeability of the plates. It is the main feature that makes me desire it since the first time that I saw this lovely machine. Just push the retainer button and the plate will jump (LET IT COOL FIRST), remove and put the desired plate, push and done, you're ready to rock the next mode (with the grill, being full size you need to keep the machine completely open).I was looking for a single and cheap sandwich maker and I research a lot to get the right one, I saw few options that could change the plates to make waffles and even change to grill for small breakfast. And then this overcome as superior to those options because until I know right At this moment, THIS IS THE ONLY ONE who can change to a FULL SIZE GRILL. It was the main feature that makes me buy this and not the second finalist between my choices, the B&D one.It is a bit silly to had two small plates to grill, if you are going to do your breakfast and even a small BBQ, you need the full size plate, like this one brings. If I could make a suggestion, I will love half of the plate with the bars that brings and the other half plain, so I could play with the eggs to do some omelets with funny shapes. I could love a plain grill, even if I must buy it separately.The non-stick coating is awesome. I put some butter in the first batch that I make, and I could see when it finishes that doesn’t need to at all. Then I do lots of waffles and sandwiches and never use again any lube, not butter, oil, nothing, and never get stick even after the cheese goes out because I put too much.Bottom line, I was looking for a cheap sandwich maker and at the beginning the price stops me to buy this one, but then I saw a good offer with a coupon and I make my bet, even as the B&D stills was cheaper but again, the full size grill was too good to ignore. Now, I don’t regret at all and not only am I convinced that worth his price but in fact it was an awesome bargain. And the stainless steel/silicone tongs that came included are very handy and valuable.I still not use the grill and even as it could be improved in some details, I simply I love this machine.Pros:- Very easy interchangeability of the plates, giving extreme versatility and simplicity of use.- Very intuitive control panel.- Fair enough to clean. The waffle plates are tricky since I don’t want to scratch the non-stick coating.- Long enough cable.- Fire and forget. You just put the right menu/temp, go and do other stuffs and come when the really loud beep warns you that your waffle or sandwich is ready.- Full size grill which allows a better variety of meals, like BBQ, hot dogs, hamburgers, different kinds of breakfast, etc.- Really nice and efficient non-stick coating that looks as it could last years (if you are very careful and gentle).- Silicone tongs included.Cons:- You are going to need a silicon pallet to lift the waffle or the sandwich without scratch the plate and the coating (the tongs included are not flat and long enough).- The bars on the grill plate takes apart some grill versatility.- I couldn’t find spare plates to buy so, take good care of those you want because when the coating die, you lose it (no spare parts, at least on Amazon as I could see).- 1.000W is a little bit low.- Only white color, you must have extra care at cleaning and even with the time, I fear that could become yellowish.- The sandwich plates doesn’t make enough pressure to cut the sandwich at half with some kinds of thick bread, because of the spring system. Really nice design, not strong enough springs.I could add few suggestions:- The most important are the spare parts and accessories availability. The versatility could increase a lot. The options are limitless since the interchangeably plates system is so freaking awesome. A totally flat grill is something that I could buy right now, and if I have accidents and scratch the coating, I really appreciate buying the spare plate. A shaped waffle plates could be nice too, like cars, hearts or dinosaurs waffles for kids. Seriously, the ideas are endless.- Another colors. Black is the first one to come to my mind, but gray and blue would be nice options too.- More powerful models, like 1500 or 1.600W.- Maybe stronger springs, so they could make the sandwich cutting complete.At the end I’m so happy with my machine that in a couple of months if still no plates available to buy, perhaps I will look for a good blacksmith or something to make extra plates. Really, this one becomes my favorite kitchen appliance.P.D: the brown ones in the picture, was me trying to do chocolate waffles, and as you can see, mission accomplished.