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New Balance RunIQ Smartwatch, Silver, One Size

3.0 3.0 out of 5 stars 51 ratings
Currently unavailable.
We don't know when or if this item will be back in stock.
Brand New Balance
Model Name NB RunIQ Smartwatch
Color Rose Gold
Special Feature GPS
Target Audience Unisex adult
Age Range (Description) Adult
Compatible Devices Smartphone
Connectivity Technology Bluetooth
Sport Running, Fitness
Included Components NB RunIQ Smartwatch, Charger with USB cable, 1 Interchangeable band

About this item

  • Sync with Strava - Connect and share workouts with a global community of athletes
  • Bring the music - sync, store and Listen to Google play playlists via Bluetooth Headphones
  • Map every workout and keep the pace - Track course, pace and distance with built-in GPS and Track time and intervals with dedicated lap button
  • Track hr - monitor heart RATE in real time and stay in the target zone
  • Track a marathon - up to 24 hour Battery life with typical Use, or up to 5 hours continuous life with GPS and hr monitoring
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Product Description

Miles ahead of the standard smartwatch, nb runiq is proudly made for runners by runners. Prepare for an unparalleled fitness experience. Track workouts and heat rate. Listen to Google play music. Connect with the Strava global running community. Run untethered.

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New Balance RunIQ Smartwatch, Silver, One Size

New Balance RunIQ Smartwatch, Silver, One Size

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User Manual (PDF)

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Customer reviews

3 out of 5 stars
3 out of 5
51 global ratings

Customers say

Customers like the comfort of the wearable computer. However, some customers have reported issues with the battery life and durability. They say the battery needs charging almost every day and the watch quickly dies. They also have issues with interface. Opinions are mixed on GPS, appearance, ease of use, and performance.

AI-generated from the text of customer reviews

5 customers mention5 positive0 negative

Customers like the comfort of the wearable computer. They mention that it is comfortable enough in wearing and not too bulky.

"...This one stays clean, and is comfortable when wearing tight (important for accurate heart rate measurements) - just the right amount of flexible;..." Read more

"...Pros- Comfortable enough in wearing. Not too bulky.-..." Read more

"...I like the looks of it and it feels great on the wrist but with the software issues I can't keep it...." Read more

"...band person (metal bands for me) I wore it for a bit and it's comfortable enough. I don't feel the body of the watch is 'large' but many will...." Read more

13 customers mention5 positive8 negative

Customers are mixed about the GPS of the wearable computer. Some mention that they have never had problems with GPS or any of the GPS-based apps, and the accuracy was comparable to other watches. Others say that they are disappointed in the run tracking capability of the FitBit and that the GPS is not quick or reliable.

"...The GPS accuracy was comparable to other watches I owned. Being able to transfer music to the watch is perfect...." Read more

"...2. I had issues with Google Fit - after an update, it stopped working. Then, after another update, it started working again...." Read more

"...The GPS feature is really nice...." Read more

"...Many of them. This means the problem of the watch not recording your heart rate all day like fitbit is easily solved by a trip to the google play..." Read more

9 customers mention5 positive4 negative

Customers are mixed about the appearance of the wearable computer. Some mention it has decent looks, and is a decent looking smart fitness tracker. They also appreciate the vibrant and clear screen. However, some customers report issues with the design and quality of the product.

"...Pros:1. Good screen - vibrant and clear. Not very good outdoors - next gen, perhaps?..." Read more

"...a watch -- but the charging dock on this watch suffers from a design flaw. The band is a silicone material, and therefore somewhat springy...." Read more

"...Short version:* It looks great. It's not too bulky for a ~170lb male. it might be a tad too bulky for a very lightweight lady.*..." Read more

"...standard running route where I know some landmarked distances, this watch was way off, sometimes more than a tenth of a mile...." Read more

8 customers mention5 positive3 negative

Customers are mixed about the performance of the wearable computer. Some mention that it performs great, while others say that it's useless and a total waste of money.

"...Performance is fine - it slows down in some conditions, and sometimes for specific apps - see notes near the end...." Read more

"...Comfortable enough in wearing. Not too bulky.- Some features seem to work as claimed (I'm not sure if this can be a pro though)...." Read more

"...At the end of the scrimmage, the watch was dead. Not worth it. Returned it the next day." Read more

"...I've been using the free watch off and on for a couple weeks and it's performed great...." Read more

7 customers mention4 positive3 negative

Customers are mixed about the ease of use of the wearable computer. Some mention that the interface is snappy now, and easy to use. They find the rapid Strava access convenient, and the watch is durable. However, others say that it's very frustrating to use, and not intuitively put together.

"...Brightness is set to 3/5.Second, the interface is SOOOO snappy now...." Read more

"I really wanted to like this watch but it's very buggy and very frustrating to use. I read other comments but thought I would try it anyway...." Read more

"...It tracks strides, pace, and several other metrics that she has not been able to track and is now getting into serious analysis of her run because..." Read more

"Had to return, software or the processor is terrible. Slow to load and run android wear. Lagging when switching screens...." Read more

10 customers mention1 positive9 negative

Customers are dissatisfied with the battery life of the wearable computer. They say that it needs charging almost every day.

"...Short battery life. Usually it won't last even 24 hrs...." Read more

"...The reason though why I am only giving 3 stars is the battery life...." Read more

"...-the battery lasts less than 3 hours if you used the GPS, maybe 8 hours without the GPS running..." Read more

"...Secondly, the battery life isn't great. I picked the watch up straight off the charger at 100% and ran for 1h15m using GPS and music...." Read more

8 customers mention2 positive6 negative

Customers are dissatisfied with the durability of the wearable computer. They mention that it won't last a day, it quickly dies, and it constantly crashes. The watch is strong, but not always strong enough to keep it from popping up.

"...The scrimmage lasted 90 minutes. At the end of the scrimmage, the watch was dead. Not worth it. Returned it the next day." Read more

"...Otherwise it won't last a day, at least mine didn't. The vibration engine is also way too soft...." Read more

"...The update makes all the difference. The watch is easy to use, durable, includes everything I want in a running watch..." Read more

"...detail, my initial review where I gave the watch 1 star due to constant crashes, a slow interface, inaccurate GPS, etc...." Read more

6 customers mention0 positive6 negative

Customers are dissatisfied with the interface of the wearable computer. They say it's slow, introduces serious lag, and slows down in some conditions. Some customers also report issues with the pacing and display not turning on quickly enough. They also mention that the GPS takes about 20 minutes to load and that the input response is intolerable.

"...Performance is fine - it slows down in some conditions, and sometimes for specific apps - see notes near the end...." Read more

"...Some of reasonings are:- Intolerably poor response to the input (i.e. all of touch screen, buttons, voice recognition).-..." Read more

"...review where I gave the watch 1 star due to constant crashes, a slow interface, inaccurate GPS, etc...." Read more

"...This introduces serious lag as it tries to manage both apps...." Read more

Amazing after the Wear 2.0 updates
5 Stars
Amazing after the Wear 2.0 updates
One sentence summary...the Wear 2.0 software update has made this watch amazing.And in more detail, my initial review where I gave the watch 1 star due to constant crashes, a slow interface, inaccurate GPS, etc. The Wear 2.0 update has fixed every problem I had and even improved things I did not see fault with.First, the battery life improved dramatically. Previously with Wear 1.5, the watch would be at ~15% after 16 hours with a one hour run (GPS on). Currently I am at 41% 26 hours after removing it from the charger and after a one hour run. I can likely eek two days out of the watch now with typical usage. Also, I keep the screen on all the time, WiFi is off, and bluetooth is on. Brightness is set to 3/5.Second, the interface is SOOOO snappy now. It does not miss taps anymore, the swype style keyboard is great, and haptic feedback is a great addition.The only thing I feel it is missing now is elevation gain integration in the Strava app.
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Top reviews from the United States

Dale Jon Steeber
1.0 out of 5 stars Battery is horible
Reviewed in the United States on October 26, 2020
Verified Purchase
I fully charged the watch. I then when to officiate a scrimmage wearing the watch. The scrimmage lasted 90 minutes. At the end of the scrimmage, the watch was dead. Not worth it. Returned it the next day.
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rover
5.0 out of 5 stars Great fitness and everyday use Wear watch; works well under Wear 2.0
Reviewed in the United States on April 3, 2017
Verified Purchase
UPDATE:
After trying out Android Wear 2.0 on this watch for a month, I'm upgrading it to 5 stars. There's still issues with certain apps, but that's got little to do with the hardware and software supplied by New Balance (well, Intel is still likely on the hook for some incompatibility issues, but I'm seeing fixes coming in).
Specific improvements under 2.0:
1. Play Music is now a stand-alone app that can stream anything from your library AND radio off WiFi! Great for the gym.
2. Performance issues are gone. Can easily play music, run fitness monitoring, and interact with notifications/other apps at the same time.
3. Battery life is same or better - lower drain when disconnected from phone.

New Balance, consider adding a rotating bezel and a screen specifically designed for outdoors usage and you have a winner on your hands (wrists?). Also maybe consider waiting a bit until you can launch with software (Wear 2.0, in this case) that the product was designed for - now you have so many negative Wear 1.4 reviews :)

Original review:
Have had this watch for a month now, and this is my second Wear watch. It is a solid first offering from New Balance, and there's scope for it to be 5 stars, depending on how Wear 2.0 works with it (update not available yet).

Why this watch:
I looked at pretty much every sports-oriented wearable in the market before settling for this one. It has a new, designed-for-wearable chip, one of the more accurate heart-rate sensors, GPS, WiFi, sufficient waterproofing, and decent looks. Polar's offering is a nice alternative if you are okay with its screen and appearance. The upcoming Huawei watch 2.0 and Misfit Vapor are also promising, but I decided against waiting for them. I think they might have better battery life, but inferior heart rate monitors (these are hard to get right on wrist wearables). Still, alternatives to consider, depending on your preferences.

Pros:
1. Good screen - vibrant and clear. Not very good outdoors - next gen, perhaps? Some apps have a black-and-white ambient mode screen (e.g. Google Fit), which actually is quite readable even outdoors - but that's a software workaround.
2. Great strap - I prefer this over all others: leather, metal, other "silicone" bands. This one stays clean, and is comfortable when wearing tight (important for accurate heart rate measurements) - just the right amount of flexible; stays cool, thanks to the little hearts. It's a really good strap, I was surprised that I might actually care for all these attributes.
3. Quite accurate heart rate monitor - the readings are sane, unlike my previous Moto 360. I'll try it out against a chest strap at some point, but from experience over the last month over a variety of activities, the readings are good enough for fitness purposes.
4. Price: barring the Misfit Vapor (not out yet) and Moto 360 Sport (poor reviews), this is the only Wear watch below the $300 point with these features.

Meh:
1. Battery life and performance: Yes, the two go together! I think the battery life on this watch is acceptable, but not great. I can just about do 18 hours with ambient screen, WiFi off, 1 hour of fitness usage (no GPS, but continuous heart rate, WiFi on, and Google Fit in the foreground, streaming music over Bluetooth). I could probably stretch it *much* longer by turning ambient screen off as well. Performance is fine - it slows down in some conditions, and sometimes for specific apps - see notes near the end.
Many newer Wear watches have chips designed for wearables, by Qualcomm (leader in power-efficient chips). This one has an Intel chip, also designed for wearables. Someone needs to do real benchmarks on the two for performance and battery life - right now, I cannot say if this one is better or worse than alternatives.
2. Thickness: Adding GPS, waterproofing, a large enough battery for fitness usage, and a plastic case instead of metal (GPS watches are usually not metal, as far as I know) probably contributes to putting this watch on the thicker side. There are slimmer and smaller wear watches, but those will have to make a compromise some other way. I think this watch is comparable in size to other sports watches (Wear or otherwise).

Cons:
1. Missing rotary control: Wear 2.0 supports rotary controls, and NB could have put in a rotating bezel, or a standard rotary crown on the side. All three buttons are push-only. I personally would have preferred a rotating bezel, but probably wouldn't pay a lot more for it - I get by with the touchscreen just fine. I think because it doesn't have a metal body, it doesn't register as many phantom touches when wet as the Moto 360.
2. Only one size and appearance - if it works for you, great (note: now there's a rose gold option, but it probably isn't "rose gold" enough).

Notes on performance:
A lot of reviewers have complained about performance, and I think I know where they're coming from. Here's what I have observed, and my notes on why that might be happening:
1. Performance can be really sluggish when disconnected from phone, or on WiFi - and this is not consistent. I haven't noticed slow-downs in about a week now, coinciding with a recent Wear update - so maybe it's been fixed? I suspect there were some system-level or app-level bugs that caused them to misbehave when they don't have a Bluetooth link to the phone.
2. I had issues with Google Fit - after an update, it stopped working. Then, after another update, it started working again. This might happen with other software too.
3. Some third-party apps and watchfaces could cause performance problems - I think Wear Mini Launcher is driving up power consumption on my watch, for one.

Hoping things will get much better with Wear 2.0, which by design has stand-alone apps.
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Oceans
4.0 out of 5 stars Maybe the best "All-Rounder" Android Wear 2.0 Watch in 2017.
Reviewed in the United States on October 14, 2017
Verified Purchase
I have had this watch for about 6 months.

Short version:
* It looks great. It's not too bulky for a ~170lb male. it might be a tad too bulky for a very lightweight lady.
* It runs AndroidWear 2.0. This means tons of apps, watch faces, widgets, and you can customize the physical button functionalities. There are very few fitness friendly AW2 watches, so if this matters to you, this item should be on your radar.
* It can locally store downloaded music. Caveat: Right now only Google Play. Not sure if this is a OS limit or just apps are taking time to support the feature.
* The battery can get you through 2 days. This is quite a bit more than 2nd gen Apple Watch but less than non-android wear watches like Garmins or Fitbits.
* It does not by default track your heart rate passively throughout the day, which will hurt the accuracy of your calorie-burn count. This IS fixable with additional apps. Most workout apps put the watch in an active tracking mode, so default heartrate is fine during dedicated workouts.

Long Version:
Lets get the bad out of the way.

This thing comes with AndroidWear 1 and you have to do the upgrade yourself. Non-techies will hate this, and the vast majority of the reviews here were made before this update happened, which really hurts the overall amazon review score of the watch, because the update fixes many of the issues. New Balance shot themselves in the foot with this decision, which probably single handedly made the watch an also-ran at the time it was reviewed by most tech sites and youtubers.

My first watch showed up and the primary (center button) was totally inactive. Customer support was **awesome** and I had a brand new watch in about 2 weeks, but I'm not the only reviewer who had this issue, so, theres clearly some quality control issues.

Doesn't have a rotating bezel like the Samsung Gear series, which would help when fingertips get sweaty or are wearing gloves.

The meh:

Battery. Coming from a MS Band 2 that lasted 2 days a charge, this watch feels comparable. If 2 days is too short for you, consider it a negative. Its a heck of a lot more time than my Apple Watch got, but not nearly the time my wife's Fitbits or friend's Garmins get (but neither of those are "true" smartwatch OS's with big app stores).

The default apps are NewBalance and Strava. I used NewBlance twice and never used it again. Same with Strava. This is neither a pro or a con because how you like the apps will vary by your specific use cases. If I was competitive about my running or cycling and wasn't turned off by the rampant amounts of cheating on the platform, I could imagine Strava could be pretty motivational. As far as NewBalance, I use this watch to track my fitness. Perhaps I am missing it, but I dont see how to import calorie burn from NewBalance into google fit or MyFitnessPal, which makes this app 100% useless for my use case.

While AndroidWear has far more app support than Tizen or any non-Apple alternative, it does not yet have a good system for multitasking. Bouncing between apps is not as fluid as pressing the "Square" button on your android phone.

Limited support of GoogleFit by MyFitnessPal. For example, your calories burned under "other" aren't imported, but your calories burned under "running" are. So if you take the stairs or walk a lot during the day, you are going to have to add those calories manually to MFP (which is easy because google seperates them for you, but inconvenient). It's also not a fault of the watch directly, but google fit is probably the go-to-calorie-counter most people will use when wearing this watch.

Google Fit widgets update stats at an interval (might be configurable?), so your steps and calorie burns are behind what you would see on a fitbit that actively updates unless you happen to glance at it just at the update interval.

The good:

AndroidWear 2.0 blows Tizen, Garmin and Fitbit out of the water in terms of app support and available watch faces (though it does have more battery drain than the latter 2). It's a true Apple WatchOS competitor. Google Maps on the wrist is pretty great for a wrong turn or a road not often traveled. It also means you can remap the buttons to launch apps you want to use. I remap mine to Google Fit (tracks SO many different kinds of workouts and mostly syncs with MyFitnessPal) and Google Play music (not because its any good, but because they are the only option for on-board storage), so I can do my workout and leave my damn phone at home.

On board music storage + bluetooth. I hate running with my phone. It is not Bluetooth 5.0 though (to be fair, most things aren't).

Notifications. Any notification on your phone that you want to get on your watch, you can. Anything you dont want, you can block. Perfect.

Bright and Always on Display. Because its a watch and you shouldn't have to twitch your wrist to get basic info. Apple watch does not have this.

Heart rate apps exist. Many of them. This means the problem of the watch not recording your heart rate all day like fitbit is easily solved by a trip to the google play store. I'm using Heart Trace. LMK if you find a better one.

Design wise, it's light and looks fine for work (not "fitness band" looking like a polar, fitbit or gearFit) and fine for the gym (not a giant piece of metal, like the Gear S or LG Sport). If you want more flash, there are some overpriced colored bands available. The band is very breathable, and while the plastic may not "feel premium", I do enjoy it's light weight.

The pedometer is pretty accurate, I run on a treadmill 3-4 times a week and it ranged from spot on to off by .1 miles, comparable to MS Band. Good enough that when I run outside I don't feel like I "have to" use the GPS.

It has GPS. Honestly I dont use this often but its a nice have. Never had any trouble with it acquiring a link, but I live in a well populated suburban area so your mileage may vary (pun intended). Yes, this kills the battery from 100 to zero in 4 hours, so if you are hoping to marathon with this watch, it aint happening for most of you. I dont consider this a con because almost every watch with GPS experiences this with notable exceptions for some of the most expensive Garmins, though those aren't running AndroidWear. Trade offs people.

I would say Wifi is a really cool feature, but most big things like app connections or updates are done over bluetooth, which sort of kills usefulness of having wifi on the watch.

-----

**My typical settings for reported battery life are:
Always on Display. GPS allowed (passive, for weather). Bluetooth on. Wifi off. Tilt-to-Wake off. HR Monitor passive every 5min (from Heart Trace). 30-40 minute workout every other day, 50-70minute workouts in between those other days (screen stays mostly-awake, music playing, heart rate in active monitor mode).

I would recommend this watch to anyone with an Android phone who wants one AndroidWear watch for both work and fitness. There are better AW2 watches for pure fitness like the Polar M600 (which predictably does a better job at HR without 3rd party app help), but it looks like a powerbrick and will get frowns in an office setting. There are also better AW2 watches for an office setting, like the LG Sport 2 (which can also come with LTE if you are big fan of paying monthly fees to act like Dick Tracy), but its heavy and metal and I'm not a fan of jewelry in the gym or on a run or bike ride.
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Top reviews from other countries

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Carolina Márquez Ortiz
4.0 out of 5 stars Correcto.
Reviewed in Spain on August 16, 2017
Verified Purchase
Con Android wear 2.0 funciona todo de manera correcta.

Lo llevo a correr, tarda un os 30 seg en coger la cobertura GPS y conecto unos auriculares bluetooth (en mi caso Jaybird X3) y reproduzco la musica almacenada en Google Play (te puedes hacer tu cuenta gratuita y subir tu colección, recomiendo hacer una colección exclusiva para el reloj puesto que el almacenamiento es limitado).

Al reproducir muscia hay pequeños cortes, creo, por estar el receptor de los auriculares en el lado opuesto de la muñeca donde llevo el reloj, al correr y flexionar los brazos, el reloj está más cerca y esos cortes se eliminan. Se puede solucionar cambiando el reloj de mano o eligiendo unos auriculares con el receptor en el lado izquierdo, para mi no supone mayor problema puesto que lo uso principalmente para correr.

Respecto de la sumergibilidad, perfecto de estanqueidad, lo he llevado a nadar en piscina y al mar y sin problema. Eso sí los pines de carga que hay bajo el reloj para conectar con la base SE OXIDAN, por lo que no lo recomiendo para nadar en el mar, retiré el óxido con la punta de un cuchillo, pero ya lo dejo sólo para piscina. El óxido impedía que conectase bien sobre la base para cargar.

El pulsómetro a veces es errático, pero es lo general, según he leído, en este tipo de relojes.

Imprescindible ponerle protector de pantalla.

La batería es algo escasa, lo puedes llevar al trabajo, pero al volver estará ya cerca de agotarse, diría que unas 10h con las notificaciones activas.

Con el sudor o mojado no responde bien la pantalla, como es lógico, hay que preparar lo necesario antes de que se moje y tener bien configurados los botones laterales.

Muy cómodo la lectura de las sesiones de entrenamiento y que te las cargue en el teléfono sin hacer nada. Parece una tontería pero al final acabo consultando cosas en el reloj por no sacar el móvil, pensé que usaría poco este tipo de notificaciones, pero son cómodas de usar.

Pese a los inconvenientes lo puntuo con 4 estrellas porque es un producto bastante completo y funciona bien, para el uso que yo le doy que es básicamente deportivo amateur, va sobrado. Además de que se puede llevar en tu rutina diaria si no demasiado extensa.
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