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Located in Puerto Morelos, a 2-minute walk from Playa Puerto Morelos, Hotel El Moro provides accommodations with an outdoor swimming pool, free private parking, a garden and a terrace. With free WiFi, this 3-star hotel offers a concierge service and a tour desk. The hotel features family rooms. At the hotel, rooms come with a closet. Complete with a private bathroom equipped with a shower and free toiletries, all guest rooms at Hotel El Moro have a flat-screen TV and air conditioning, and certain rooms here will provide you with a balcony. At the accommodation every room has bed linen and towels. A continental breakfast is available daily at Hotel El Moro. Guests at the hotel will be able to enjoy activities in and around Puerto Morelos, like cycling. Cancun Underwater Museum is 18 miles from Hotel El Moro, while ADO International Bus Station is 22 miles away. The nearest airport is Cancún International, 16 miles from the accommodation, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (9.2)

Breakfast Info

Continental

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
and
1 sofa bed
1 full bed
and
1 futon bed
2 full beds
1 full bed
and
1 sofa bed
2 full beds
and
1 sofa bed
1 full bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.0
Cleanliness
8.3
Comfort
8.3
Value for money
8.4
Location
9.2
Free WiFi
7.7
Select topics to read reviews:

See what guests loved the most:

  • Vladimir
    Cyprus Cyprus
    Perfect location in the heart of Puerto Morelos, 150m from the beach and boats harbor in a calm street with windows, facing internal garden. Good, helpful staff, good breakfast, good internet. We were lucky to park a car behind the hotel, the...
  • Grant
    Canada Canada
    This is our go-to hotel when coming in and out of Cancun airport. Excellent location in the heart of the beach side of Puerto Morelos on a street that is pedestrian only after 3pm. PM is a nice town, not overly touristed, with all amenities and a...
  • Chairmanxx
    United States of America United States of America
    Quaint, old Mexico hotel. Staff was awesome and bent over backwards to get all of our luggage up 3 flights of stairs since I had back issues. Located 1 block from the water and many shops. We will stay again.

Hotel area info

Amenities of Hotel El Moro
Great facilities! Review score, 8

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Beach
  • Snorkeling
    Additional charge
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
  • Fishing
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Street parking
Services
  • Daily housekeeping
  • Private check-in/out
  • Concierge
  • Tour desk
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
  • Airport shuttle
    Additional charge
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by stairs only
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Plunge pool
  • Shallow end
Spa
  • Public Bath
Languages Spoken
  • English
  • Spanish

House rules

Hotel El Moro takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:30 PM

Check-out

From 11:00 AM to 11:30 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 3 are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Payments by Booking.com

Booking.com takes your payment for this stay on behalf of the property, but make sure you have cash for any extras once you get there.

The fine print
Must-know information for guests at this property

Please inform Hotel El Moro of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel El Moro

  • The nearest beach is 500 feet from Hotel El Moro. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel El Moro is 1,150 feet from the center of Puerto Morelos. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Hotel El Moro can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental

  • Check-in at Hotel El Moro is from 3:00 PM, and check-out is until 11:30 AM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Hotel El Moro may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel El Moro offers the following activities/services (charges may apply):

    • Cycling
    • Hiking
    • Snorkeling
    • Fishing
    • Beach
    • Public Bath
    • Swimming pool

  • Room options at Hotel El Moro include:

    • Double
    • Suite
    • Family