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- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
HTC VIVE Pro Starter Edition- Virtual Reality System
Purchase options and add-ons
About this item
- COMPLETE PREMIUM VR PACKAGE - Includes VIVE Pro Headset, 2x SteamVR Base Stations (v1.0), and 2x VIVE Controllers (v1.0)
- STEAM VR TRACKING V1.0 - Precision movement tracking in a highly interactive space up to 11'5" x 11'5"; seated, standing, or room-scale
- BREATHTAKING GRAPHICS - Dual-AMOLED displays with a combined 2880 x 1600 resolution for unparalleled graphics, text, and textures
- HI-RES-CERTIFIED AUDIO - Hi-Res, high-impedance headphones and 3D spatial sound to hear everything in the highest fidelity possible
- ENGINEERED FOR LONG PLAY - Easy on and off, comfortable weight distribution, and accommodation for a wide range of head sizes, vision types, and even glasses
- VIVEPORT INFINITY – Get 2 months of unlimited VR play of 700+ games & apps. Code included in box
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Product information
ASIN | B07NQ9GXRC |
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Release date | March 15, 2019 |
Customer Reviews |
4.0 out of 5 stars |
Best Sellers Rank | #67,090 in Video Games (See Top 100 in Video Games) #1,585 in PC Virtual Reality Headsets |
Product Dimensions | 14.96 x 21.65 x 8.66 inches; 13.7 Pounds |
Type of item | Video Game |
Item model number | 99HAPY016-00 |
Is Discontinued By Manufacturer | No |
Item Weight | 13.7 pounds |
Manufacturer | HTC Virtual Reality System |
Batteries | 4 Lithium Polymer batteries required. (included) |
Date First Available | February 15, 2019 |
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What's in the box
Product Description
VIVE Pro is the most capable and fully featured virtual reality system VIVE has ever made. Designed to meet the needs of today's most demanding VR users - from expansive office environments and crowded arcades, to the comfort of your living room. VIVE Pro surpasses the bar-setting experience to realize the most immersive virtual reality experience.
Up to 15' x 15' Room-Scale Stage
Teleport around boundless virtual worlds sitting at your desk, or create a dedicated room-scale play area where you can physically walk around. SteamVR™ Tracking provides the best experience possible, so play the way that works for you – seated, standing or room-scale.
Powered by SteamVR
Enjoy over 1500 games for SteamVR, plus everything you love about Steam, including new releases, automatic game updates and millions of your closest friends.
Fully Immersive
Precise, 360-degree controller and headset tracking, realistic graphics, directional audio and HD haptic feedback mean realistic movement and actions in the virtual world. It doesn’t get more first-person than this.
Free Trial to VIVEPORT Subscription
Pick 5 VR titles to try each month for one low price. Receive a free trial when you sign up with VIVEPORT online or through the desktop app.
Play Safer
The Chaperone system warns you about the boundaries of your play area, so you stay immersed in VR without worrying about the real-world. The front-facing camera also gives you a glimpse of the real-world – so you can sit down, grab a drink or carry on a conversation without taking off the headset.
VIVE Video
An immersive, cinematic VR video player for standard, 3D, 180˚and 360˚ videos saved on your computer. Available for free on VIVEPORT and Steam.
From the manufacturer
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Upgrade your VIVE. Go Wireless.
Create an incredible gaming space at home with an immersive, cutting-edge experience that’s on a whole new level. Add up to 3-4 players for even more fun.
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the value and comfort of the virtual reality headset. They say it's well worth the upgrade and that it'll keep them entertained for hours. However, some customers have reported issues with the durability and suction of the device. They mention that the base station failed in less than 2 weeks of use and that the hardware is prone to failure. They also say the software is unintuitive and makes the experience more tedious. Customers also dislike the trackpad and disagree on appearance.
AI-generated from the text of customer reviews
Customers are impressed with the upgrade and value of the virtual reality headset. They say it's well worth the money.
"Really great product" Read more
"Great headset and easy to setup...." Read more
"Had the original vive and I am impressed with the upgrade, well worth the money. Very clear visuals with very little to no screen door effect." Read more
"Great headset! I would definitely invest in other controllers though...." Read more
Customers like the comfort of the virtual reality headset. They say it's very comfortable and they rarely feel motion sick.
"...As for motion sickness: I rarely felt motion sick, I could game for hours in this headset...." Read more
"...Worse than that the head-strap. Although the halo style band is comfortable and fits to the head very securely it is VERY fragile given the right..." Read more
"...The Vive Pro headset is more comfortable than the Rift S was...." Read more
Customers are mixed about the appearance of the virtual reality headset. Some mention that the controllers are pretty study, and the displays themselves look fantastic. However, others say that the software is unintuitive, sketchy, and poorly designed.
"...That being said: HLA is a great game and was an awesome experience. Completely spoiled all other VR for me...." Read more
"...The displays themselves look FANTASTIC and coming from no VR experience to the Pro was really perspective changing...." Read more
"...The software is unintuitive, sketchy, and often a kludge - leading to much research on the part of the user to get and keep it operational...." Read more
"...However, these controllers are pretty study and they work, that's good right?..." Read more
Customers are dissatisfied with the durability of the virtual reality headset. They mention that the base station failed in less than 2 weeks of use, the hardware is prone to failure, and the controllers just stop working. Some customers also mention that restoring their PC sometimes works, while others say that it doesn't.
"...it difficult to recommend the setup to others if the hardware is this prone to failure and they simply do not have an interest in supporting their..." Read more
"...Google, facebook, or SteamNone of them work.. an apology page for facebook, and 500 Server error for google and steam...." Read more
"...style band is comfortable and fits to the head very securely it is VERY fragile given the right circumstances...." Read more
"...The controllers just stop working...." Read more
Customers dislike the suction of the virtual reality headset. They say it's difficult to configure it properly and the instructions are unintuitive. They also say the software is sketchy and often a kludge, making the experience tedious.
"It's an awesome VR headset, it is a little difficult to config it properly, also, you should check if your hardware is compatible (including cables)...." Read more
"...First of all.. you cannot actually follow the instructions because the vive software allows 3 ways to make an account...." Read more
"...The software is unintuitive, sketchy, and often a kludge - leading to much research on the part of the user to get and keep it operational...." Read more
"...to press and hold, so for games like Boneworks this makes the experience a lot more tedious than it needs to be...." Read more
Customers find the trackpad on the controllers clunky and poorly designed. They also say the included controllers make locomotion awkward and turning around using the track pads is a nightmare.
"...The included controllers makes locomotion awkward because touch pads does not equal the tactile feel of a joy stick...." Read more
"...This product is absolute garbage. My GF and I both bought systems at the same time. Identical pc’s and identical HTC Vive..." Read more
"...The main issue I have with the entire thing is that the controllers are mediocre at best...." Read more
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I've only had this headset for two weeks, so keep that in mind, and it's my first VR headset ever.
I don't believe HLA makes a VR Headset worth it at the moment. The included controllers makes locomotion awkward because touch pads does not equal the tactile feel of a joy stick. Makes moving feel like riding a skateboard. Just teleport when you can, or get the Index controllers.
That being said: HLA is a great game and was an awesome experience. Completely spoiled all other VR for me.
As for motion sickness: I rarely felt motion sick, I could game for hours in this headset. It only occurred when there was a sudden drop in frame rate (which mostly occurred in loading screens)
90 fps is good enough for me. The breakaway box has only caused me problems once. The cable that runs out the back of the headset and is only a slight annoyance.
The included headphones are great, I wouldn't suggest removing them because a full, over ear headset would just be awkward. I don't think the headset would accommodate them very well. If you must stop using them, use ear buds.
Room scale was easy enough, just make sure you keep your base stations steady. They don't NEED to be facing down at a 30° angle, however, they can be easily disturbed if something tugs on the cable.
Steam VR still isn't perfect and I get an annoying glitch where I get no audio unless I restart steam.
Lastly, don't punch your monitor by accident.
----------------------------------------------- 1 year Later -------------------------------------------------------------
I still enjoy this headset, though I did have to replace one of the lighthouses, but htc was kind enough to replace it for free. The headset still works as advertised, however I can no longer recommend this headset as there are superior and cheaper alternatives out there (like the Oculus Quest 2). I definitely feel buyers remorse, but until I have a good reason to replace this headset, I am going to stick with it because it's adequate.
Overall I've enjoyed my Vive Pro Experience. It's my first entry into the VR world. I added in the wireless expansion card/headset and overall spent about $1400. Besides being overcharged for some things like the wireless headset "adapter" for the headset, I was still in a good place. Then after less then 2 weeks of play a basestation failed. Didn't fall over, or get knocked around, just failed. Previous night worked, in the morning the blinked red LED was on. I was then faced with either returning the entire VivePro setup to amazon (package it all up, ship it all back, etc) or having to pay to send in the basestation for repair, without an offer to send me a working on in the meantime.
I have to say that dropping $1400 did lead to expectations of far better build quality and customer service. I'm happy to put money into the VR ecosystem because when it works, it's amazing and I want to support hardware and software developers. However HTC is making it difficult to recommend the setup to others if the hardware is this prone to failure and they simply do not have an interest in supporting their customers with a higher tier of customer service.