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LG TONE Flex Wireless Bluetooth Stereo Neckband Earbuds HBS-XL7 - 32-Bit Hi-Fi DAC, Meridian Audio, Black

4.1 4.1 out of 5 stars 4,642 ratings

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HBS-XL7

Purchase options and add-ons

Brand LG
Model Name HBS-XL7
Color Black
Form Factor In Ear
Connectivity Technology Wi-Fi, Bluetooth 5.0

About this item

  • Note : If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. Change the earbud tips to ones that fit more snugly in your ear.Specific uses for product : Personal
  • Bluetooth wireless headset delivers professional-quality audio and unbeatable convenience with a flexible design. Wear this premium headset everywhere and use built-in AI to aid and elevate your workday productivity
  • Get quality sound that lasts for hours—32-Bit hi-fi DAC upscale audio files to a higher resolution without compromising battery endurance.* Meridian Audio provides an enhanced listening experience in almost any environment
  • Multi-layer construction produces greater clarity in both high and low ranges for accurate treble, and rich, deep bass for balanced sound. Dual microphones pick up your voice for hands-free conversations, even in noisy environments
  • Large built-in battery gives you up to 10 hours of playtime on a single charge and charges quickly—get up to three hours of use from a short 10-minute charge
  • Neckband design reduces fatigue associated with wearing conventional headsets for many hours, ensuring that you won't miss important calls while working from home or on the go. It's also flexible for neatly storing in a bag or pocket
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$114.95
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From the brand


From the manufacturer

LG Tone Flex

Comfort and Productivity All-day Long

Comfort and Productivity All-day Long

The comfortable neckband design reduces fatigue typically caused by wearing of headsets over many hours. With its always wearing style of use, you will not miss calls while it provides ultimate usability for when you are working from home.

Easy Access to the Google Assistant

Easy Access to the Google Assistant

The Google Assistant helps you stay connected, make calls, get information, and manage your workday—all without glancing at your phone.

HBS-XL7

HBS-XL7

HBS-SL5

HBS-SL5

HBS-SL6S

HBS-SL6S

HBS-830

HBS-830

Customer Reviews
4.1 out of 5 stars
4,642
4.3 out of 5 stars
9,084
4.2 out of 5 stars
1,100
4.3 out of 5 stars
5,616
Form Factor
Neckband Neckband Neckband Neckband
Retractable Earbuds
Talk/ Play / Standby Time
8 Hours / 10 Hours / 18 Days 8 Hours / 8 Hours / 18 Days 8 Hours / 8 Hours / 18 Days 13 Hours / 15 Hours /15 Days
Fast Charging
10 Mins = 3 Hours Play Time 10 Mins = 3 Hours Play Time 10 Mins = 3 Hours Play Time Less Than 2 Hours
Google Assistant Built-In
Meridian Audio Sound
Dual Microphones
Product Weight (Ounces)
1.55 1.5 1.6 1.4
External Speaker
External Hi-Fi DAC (32 Bit)

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This Item
LG TONE Flex Wireless Bluetooth Stereo Neckband Earbuds HBS-XL7 - 32-Bit Hi-Fi DAC, Meridian Audio, Black
LG TONE Flex Wireless Bluetooth Stereo Neckband Earbuds HBS-XL7 - 32-Bit Hi-Fi DAC, Meridian Audio, Black
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Price-12% $114.95
List:$129.99
$59.99$74.58-29% $45.95
List:$64.99
$29.98$167.97
Delivery
Get it as soon as Tuesday, Mar 26
Get it as soon as Tuesday, Mar 26
Get it as soon as Tuesday, Mar 26
Get it as soon as Tuesday, Mar 26
Get it as soon as Tuesday, Mar 26
Customer Ratings
Sound quality
3.7
4.1
4.0
4.2
4.3
Battery life
3.7
4.0
4.2
4.3
4.6
Noise cancellation
3.4
3.8
3.7
4.0
4.2
Sold By
Z's Essentials
BLUECOM
Fast Ship Direct
Cyberguys!
Galirity Direct
AIRY Inc.
connectivity tech
Bluetooth 5.0, Wi-Fi
Bluetooth 5.2
Wireless
Wireless
Wireless
Bluetooth
headphones form factor
In Ear
In Ear
In Ear
In Ear
In Ear
Over Ear
connector type
USB Type C
wireless
wireless
wireless
wireless
noise control
sound isolation
active noise cancellation
active noise cancellation
headphones jack
USB C
USB C Type
USB
USB
cable feature
Without Cable
Retractable
Without Cable, Retractable
Detachable
Without Cable, Retractable
Without Cable
control type
Volume Control
Call Control
Google Assistant
Media Control
Media Control
Media Control
water resistance
not water resistant
water resistant
water resistant
water resistant

What's in the box

  • Headset
  • Extra Eargels
  • Type-C Charging Cable
  • User Manual
  • Warranty Card
  • Looking for specific info?

    Product information

    Warranty & Support

    Product Warranty: For warranty information about this product, please click here

    Feedback

    LG

    LG TONE Flex Wireless Bluetooth Stereo Neckband Earbuds HBS-XL7 - 32-Bit Hi-Fi DAC, Meridian Audio, Black


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    Product Description

    Working from home or on the go, the LG TONE Flex gives you high-quality audio and unbeatable convenience with a flexible design. Retract the earbuds conveniently back into the neckband for easy storage. Enjoy balanced sound with rich, clear tones for calls or tunes with Meridian Audio. 32-bit Hi-Fi DAC converts lower-quality sound into professional-grade audio. Improved multi-layer construction produces clarity in high and low ranges. Dual microphones ensure that you're heard, even in noisy environments. Press the dedicated button and stay connected with Google Assistant. Long-lasting battery gives you 10 hours of play time on a charge, with fast charging getting you up to three hours of use off of a short 10-minute charge. *If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. Change the earbud tips to ones that fit more snugly in your ears.

    Customer reviews

    4.1 out of 5 stars
    4.1 out of 5
    4,642 global ratings

    Customers say

    Customers are disappointed with the performance of the headphones. They say that it stopped working after a few uses. Customers also differ on sound quality, durability, battery life, quality, value, ease of use, and retractability.

    AI-generated from the text of customer reviews

    292 customers mention163 positive129 negative

    Customers are mixed about the sound quality of the headphones. Some mention that the sound is good, with high-quality drivers and advanced audio technologies. They work and sound amazing, and are good at canceling background noise. However, others say that half the headphones has no sound, lack great sound and noise reduction, and that the audio skips backwards only.

    "...They hide away very nicely beneath my collared shirts, the sound has got decent bass and nice high and midrange, so they're good for listening to..." Read more

    "...Overall the sound quality I think is decent. The passive noise cancelling isn't as good as the Platinum so I would suggest replacing the silicone..." Read more

    "...Equipped with high-quality drivers and advanced audio technologies, these earbuds deliver rich, immersive sound with crisp highs, detailed mids, and..." Read more

    "...great battery life, light weight, clear sound, a great price, great noise cancellation PLEASE purchase these...Signed a SUPER happy customer TB :)" Read more

    141 customers mention47 positive94 negative

    Customers are mixed about the durability of the headphones. Some mention that the earbuds have held up nicely, while others say that they are very brittle and will eventually short out. The flexible design will not break, but some customers feel that the product is not long-term.

    "...The downsides - it is riddled with physical/construction problems. It's broken on me 4 times in less than two years...." Read more

    "...Equipped with high-quality drivers and advanced audio technologies, these earbuds deliver rich, immersive sound with crisp highs, detailed mids, and..." Read more

    "...the past and I liked it for the most part but it broke pretty quickly particularly the back section...." Read more

    "...My current one got the left side faulty. The previous one broke the inner cables inside the structure around your neck, the previous one died out of..." Read more

    135 customers mention64 positive71 negative

    Customers have mixed opinions about the battery life of the headphones. Some mention that it has a great battery life, while others say that it's not good. Some say that the quality and battery life decreases with use. Overall, the opinions are mixed and it'll depend on personal preference.

    "...They come to a full charge in just about 15 minutes and keep working for 8 or so hours! Also, the ear buds retract very nicely without fuss...." Read more

    "...When it tells you, "battery life very low, please charge now," it's literally going to die and power off in about 20 seconds, and that's the only..." Read more

    "...Another notable feature of the LG TONE Flex earbuds is their long battery life...." Read more

    "...Lastly, the battery life doesn't last all day as was the case with HBS-900 & other models which would last all day, 16 hours at times...." Read more

    109 customers mention71 positive38 negative

    Customers are mixed about the quality of the headphones. Some mention that they are great earbuds and would highly recommend them, while others say that they have a terrible design flaw and the quality is terrible.

    "...has got decent bass and nice high and midrange, so they're good for listening to music, but using them to talk on the phone is where they really..." Read more

    "...That's a terrible design flaw if you ask me......" Read more

    "...I love bose but this is a excellent day to day set that’s great for taking calls and listening to music in the office...." Read more

    "...high-quality drivers and advanced audio technologies, these earbuds deliver rich, immersive sound with crisp highs, detailed mids, and satisfying..." Read more

    88 customers mention28 positive60 negative

    Customers are mixed about the value of the headphones. Some mention that it works great, is worth it, and is impressed with quality and price. However, others say that it's not worth the money, a waste of money, and horrible.

    "...3XL just got last week, but it definitely makes this headset not worth the money!..." Read more

    "...It is not worth purchasing the insurance. Last time I had the insurance, the deductible was $75...." Read more

    "...It’s not the highest quality but it’s super good at a lower price point than bose or other brands...." Read more

    "...I stopped using it completely. This was a waste of money, I went back using an older HBS-910 that I had repaired...." Read more

    73 customers mention43 positive30 negative

    Customers are mixed about the ease of use of the headphones. Some mention it works well, is easy to pair, and convenient. However, others say that the sleek design makes it infuriating to use.

    "...The earbuds themselves feature magnetic housings that conveniently attach to the neckband when not in use, ensuring they stay securely in place...." Read more

    "Works ok for what it is just not user friendly ok trying to figure out all the buttons and how long you have to hold them and the app that you have..." Read more

    "...They store themselves and do so neatly and easily. The older models used a button to retract the buds...." Read more

    "...The neck piece is comfortable and very flexible. It tied into my phone easier than when I tried to pair my mazda and the neckband...." Read more

    64 customers mention27 positive37 negative

    Customers have mixed opinions about the retractability of the headphones. Some mention that they really like the earpieces retracting, and are very cool. However, others say that the retract mechanism fails and the cord does not retract completely.

    "...The cons I have for them is that the retractor doesn't bring the ear piece all the way back into the housing unit...." Read more

    "...Also, the ear buds retract very nicely without fuss. I really wouldn't have any other headset out there." Read more

    "...So having the retract mechanism failing so much is a huge disappointment where I might as well get a different brand that will provide a better..." Read more

    "...The retractable buds are extremely convenient but also where my major complaints start. This feature is what kept me coming back to this product...." Read more

    155 customers mention45 positive110 negative

    Customers are dissatisfied with the performance of the headphones. They mention that the left ear bud stopped working after a few uses, the play button only works some of the time, and the neckband earphone was not usable. Some say that the battery stopped charging after few uses. Overall, customers are disappointed with the product's performance.

    "...Another ~6 months later, the left ear bud stops working. Same deal, they repair it no questions asked. Another ~3 week wait...." Read more

    "The left earbud quit working within a few months. The retractable wire broke...." Read more

    "...These felt robust and they never had a problem. Now its on some type of spring system forcing you to pull on them to get them to retract...." Read more

    "...With my current set, the play button only works some of the time and have not been able to figure out why it works sometimes and does not work at..." Read more

    Don't expect ear bud type sound quality, but very convineant and work great.
    4 Stars
    Don't expect ear bud type sound quality, but very convineant and work great.
    This will be the 5th pair of around the neck style headset I've purchased from LG. My favorite so far were the hbs1125 platinum, wore and used them daily for a little over 2 years, one side finally went dead. I've had the x7s for a week now and beside the buttons being a bit of a pain (just haven't gotten used to them) they haven't givin me one issue beside the wires not retracting amoothly. I usually have them paired to a Samsung s21 ultra AND my work iPad. Truly seemless pairing. I've read people having issues pairing and I'm not saying they don't, just that I haven't had an issue with any of the lg headsets I've owned. The sound quality is ook, def not as great as my Samsung bud pros, but for the convenience they're just fine. I would recommend them for someone who is constantly taking in and out the earphones just be gental with the tiny wires.
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    Top reviews from the United States

    Reviewed in the United States on February 26, 2024
    Style: HBS-XL7Verified Purchase
    2 people found this helpful
    Report
    Reviewed in the United States on February 17, 2021
    Style: HBS-XL7Verified Purchase
    One person found this helpful
    Report
    Reviewed in the United States on April 25, 2023
    Style: HBS-XL7Verified Purchase
    Customer image
    4.0 out of 5 stars Very good, just a few things could be improved for the next gen.
    Reviewed in the United States on April 25, 2023
    I like this neck band very much. The sound quality is very good. It's comfortable. The flexible band is a big plus, and the USB type C is also a big plus. It'd be nice to have some active noise cancellation for the price. Also the other thing I'm not crazy about is the power button being a long press instead of a toggle switch.

    Update. I don't recommend using this device while doing cardio like running. It tends to bounce on the collarbone and kind of hurts after a while.

    Update2:
    Buyer beware. I bought this product in April 2023 its Sept now and it just stopped turning on. I haven't exposed it to any moisture at all. For a little while it took a few tries to power on but eventually stopped all together.
    Images in this review
    Customer image
    Customer image
    10 people found this helpful
    Report
    Reviewed in the United States on February 6, 2024
    Style: HBS-XL7Verified Purchase
    One person found this helpful
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    Reviewed in the United States on August 20, 2021
    Style: HBS-XL7Verified Purchase
    17 people found this helpful
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    Top reviews from other countries

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    Stephanie
    5.0 out of 5 stars These are the best headphones!
    Reviewed in Canada on January 23, 2024
    Style: HBS-XL7Verified Purchase
    Jose Ernesto Davila Galvez
    5.0 out of 5 stars muy contento
    Reviewed in Mexico on May 7, 2023
    Style: HBS-XL7Verified Purchase
    Claire Smith
    5.0 out of 5 stars Super flex! Great sound, great value for money
    Reviewed in Australia on August 31, 2020
    Style: HBS-XL7Verified Purchase
    Rosama
    4.0 out of 5 stars Mal sonido
    Reviewed in Mexico on January 25, 2024
    Style: HBS-XL7Verified Purchase
    Raymond
    5.0 out of 5 stars Excellent headset but a bit hard to configure multipoint bluetooth
    Reviewed in Canada on March 4, 2021
    Style: HBS-XL7Verified Purchase
    2 people found this helpful
    Report