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LG TONE Flex Wireless Bluetooth Stereo Neckband Earbuds HBS-XL7 - 32-Bit Hi-Fi DAC, Meridian Audio, Black
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Brand | LG |
Model Name | HBS-XL7 |
Color | Black |
Form Factor | In Ear |
Connectivity Technology | Wi-Fi, Bluetooth 5.0 |
About this item
- Note : If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. Change the earbud tips to ones that fit more snugly in your ear.Specific uses for product : Personal
- Bluetooth wireless headset delivers professional-quality audio and unbeatable convenience with a flexible design. Wear this premium headset everywhere and use built-in AI to aid and elevate your workday productivity
- Get quality sound that lasts for hours—32-Bit hi-fi DAC upscale audio files to a higher resolution without compromising battery endurance.* Meridian Audio provides an enhanced listening experience in almost any environment
- Multi-layer construction produces greater clarity in both high and low ranges for accurate treble, and rich, deep bass for balanced sound. Dual microphones pick up your voice for hands-free conversations, even in noisy environments
- Large built-in battery gives you up to 10 hours of playtime on a single charge and charges quickly—get up to three hours of use from a short 10-minute charge
- Neckband design reduces fatigue associated with wearing conventional headsets for many hours, ensuring that you won't miss important calls while working from home or on the go. It's also flexible for neatly storing in a bag or pocket
Frequently bought together
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From the manufacturer
-
Flexible Neckband
Roll it up and put it in your pocket, briefcase, or any other small space and never miss a beat.
-
Retractable Earbuds
The earbuds retract conveniently back into the neckband for safe, easy storage.
-
Crafted with Meridian Technology
Meridian technology delivers balanced sound with rich, clear tones.
Comfort and Productivity All-day Long
The comfortable neckband design reduces fatigue typically caused by wearing of headsets over many hours. With its always wearing style of use, you will not miss calls while it provides ultimate usability for when you are working from home.
-
32-bit Hi-Fi DAC
This technology converts lower quality files into clear, professional-grade sound.
-
Multi-Layer Metal for Better Sound
Multiple layers produce clarity in high and low ranges, accurate treble, and rich, deep bass.
-
Dual Microphones
Strategically located dual microphones pick up your voice for crystal clear conversations.
Easy Access to the Google Assistant
The Google Assistant helps you stay connected, make calls, get information, and manage your workday—all without glancing at your phone.
-
Long Lasting Battery
A larger built-in battery with 10 hours of playtime gets you seamlessly through the workday.
-
Fast Charging Battery
Low battery doesn’t have to disrupt your flow. Get up to 3 hours of use from a 10-minute charge.
-
Fast Pairing
Quick, seamless Bluetooth pairing means you can get back to work without missing a beat.
HBS-XL7 | HBS-SL5 | HBS-SL6S | HBS-830 | |
Customer Reviews
|
4.1 out of 5 stars
4,642
|
4.3 out of 5 stars
9,084
|
4.2 out of 5 stars
1,100
|
4.3 out of 5 stars
5,616
|
Form Factor
| Neckband | Neckband | Neckband | Neckband |
Retractable Earbuds
| ✔ | ✔ | ✔ | ✔ |
Talk/ Play / Standby Time
| 8 Hours / 10 Hours / 18 Days | 8 Hours / 8 Hours / 18 Days | 8 Hours / 8 Hours / 18 Days | 13 Hours / 15 Hours /15 Days |
Fast Charging
| 10 Mins = 3 Hours Play Time | 10 Mins = 3 Hours Play Time | 10 Mins = 3 Hours Play Time | Less Than 2 Hours |
Google Assistant Built-In
| ✔ | ✘ | ✘ | ✘ |
Meridian Audio Sound
| ✔ | ✔ | ✔ | ✘ |
Dual Microphones
| ✔ | ✔ | ✔ | ✔ |
Product Weight (Ounces)
| 1.55 | 1.5 | 1.6 | 1.4 |
External Speaker
| ✘ | ✔ | ✘ | ✘ |
External Hi-Fi DAC (32 Bit)
| ✔ | ✘ | ✘ | ✘ |
Compare with similar items
This Item LG TONE Flex Wireless Bluetooth Stereo Neckband Earbuds HBS-XL7 - 32-Bit Hi-Fi DAC, Meridian Audio, Black | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | -12% $114.95$114.95 List: $129.99 | $59.99$59.99 | $74.58$74.58 | -29% $45.95$45.95 List: $64.99 | $29.98$29.98 | $167.97$167.97 |
Delivery | Get it as soon as Tuesday, Mar 26 | Get it as soon as Tuesday, Mar 26 | — | Get it as soon as Tuesday, Mar 26 | Get it as soon as Tuesday, Mar 26 | Get it as soon as Tuesday, Mar 26 |
Customer Ratings | ||||||
Sound quality | 3.7 | 4.1 | 4.0 | 4.2 | 4.3 | — |
Battery life | 3.7 | 4.0 | 4.2 | 4.3 | 4.6 | — |
Noise cancellation | 3.4 | 3.8 | 3.7 | 4.0 | 4.2 | — |
Sold By | Z's Essentials | BLUECOM | Fast Ship Direct | Cyberguys! | Galirity Direct | AIRY Inc. |
connectivity tech | Bluetooth 5.0, Wi-Fi | Bluetooth 5.2 | Wireless | Wireless | Wireless | Bluetooth |
headphones form factor | In Ear | In Ear | In Ear | In Ear | In Ear | Over Ear |
connector type | USB Type C | wireless | — | wireless | wireless | wireless |
noise control | — | — | — | sound isolation | active noise cancellation | active noise cancellation |
headphones jack | USB C | USB C Type | — | USB | USB | — |
cable feature | Without Cable | Retractable | Without Cable, Retractable | Detachable | Without Cable, Retractable | Without Cable |
control type | Volume Control | Call Control | Google Assistant | Media Control | Media Control | Media Control |
water resistance | not water resistant | water resistant | — | water resistant | water resistant | — |
What's in the box
Videos
Videos for this product
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LG HBS-XL7 Bluetooth Headset Review
@Insider_Carpentry
Videos for this product
3:16
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#thisorthat Lets compare these headphones
Amena Reviews 5mreview.com
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2:35
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#thisorthat Christmas gift. Honest review of all
Amy1Fun Finds
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Product information
Product Dimensions | 7.1 x 6.1 x 0.6 inches |
---|---|
Item Weight | 1.55 ounces |
Manufacturer | LG Electronics |
ASIN | B07WQ9LP6H |
Item model number | HBS-XL7 |
Batteries | 1 Lithium Polymer batteries required. (included) |
Customer Reviews |
4.1 out of 5 stars |
Best Sellers Rank | #2,606 in Electronics (See Top 100 in Electronics) #335 in Earbud & In-Ear Headphones |
Date First Available | August 1, 2019 |
Charging Time | 10 minutes |
Item Weight | 1.55 Ounces |
Number Of Items | 1 |
Warranty & Support
Feedback
Product Description
Working from home or on the go, the LG TONE Flex gives you high-quality audio and unbeatable convenience with a flexible design. Retract the earbuds conveniently back into the neckband for easy storage. Enjoy balanced sound with rich, clear tones for calls or tunes with Meridian Audio. 32-bit Hi-Fi DAC converts lower-quality sound into professional-grade audio. Improved multi-layer construction produces clarity in high and low ranges. Dual microphones ensure that you're heard, even in noisy environments. Press the dedicated button and stay connected with Google Assistant. Long-lasting battery gives you 10 hours of play time on a charge, with fast charging getting you up to three hours of use off of a short 10-minute charge. *If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. Change the earbud tips to ones that fit more snugly in your ears.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers are disappointed with the performance of the headphones. They say that it stopped working after a few uses. Customers also differ on sound quality, durability, battery life, quality, value, ease of use, and retractability.
AI-generated from the text of customer reviews
Customers are mixed about the sound quality of the headphones. Some mention that the sound is good, with high-quality drivers and advanced audio technologies. They work and sound amazing, and are good at canceling background noise. However, others say that half the headphones has no sound, lack great sound and noise reduction, and that the audio skips backwards only.
"...They hide away very nicely beneath my collared shirts, the sound has got decent bass and nice high and midrange, so they're good for listening to..." Read more
"...Overall the sound quality I think is decent. The passive noise cancelling isn't as good as the Platinum so I would suggest replacing the silicone..." Read more
"...Equipped with high-quality drivers and advanced audio technologies, these earbuds deliver rich, immersive sound with crisp highs, detailed mids, and..." Read more
"...great battery life, light weight, clear sound, a great price, great noise cancellation PLEASE purchase these...Signed a SUPER happy customer TB :)" Read more
Customers are mixed about the durability of the headphones. Some mention that the earbuds have held up nicely, while others say that they are very brittle and will eventually short out. The flexible design will not break, but some customers feel that the product is not long-term.
"...The downsides - it is riddled with physical/construction problems. It's broken on me 4 times in less than two years...." Read more
"...Equipped with high-quality drivers and advanced audio technologies, these earbuds deliver rich, immersive sound with crisp highs, detailed mids, and..." Read more
"...the past and I liked it for the most part but it broke pretty quickly particularly the back section...." Read more
"...My current one got the left side faulty. The previous one broke the inner cables inside the structure around your neck, the previous one died out of..." Read more
Customers have mixed opinions about the battery life of the headphones. Some mention that it has a great battery life, while others say that it's not good. Some say that the quality and battery life decreases with use. Overall, the opinions are mixed and it'll depend on personal preference.
"...They come to a full charge in just about 15 minutes and keep working for 8 or so hours! Also, the ear buds retract very nicely without fuss...." Read more
"...When it tells you, "battery life very low, please charge now," it's literally going to die and power off in about 20 seconds, and that's the only..." Read more
"...Another notable feature of the LG TONE Flex earbuds is their long battery life...." Read more
"...Lastly, the battery life doesn't last all day as was the case with HBS-900 & other models which would last all day, 16 hours at times...." Read more
Customers are mixed about the quality of the headphones. Some mention that they are great earbuds and would highly recommend them, while others say that they have a terrible design flaw and the quality is terrible.
"...has got decent bass and nice high and midrange, so they're good for listening to music, but using them to talk on the phone is where they really..." Read more
"...That's a terrible design flaw if you ask me......" Read more
"...I love bose but this is a excellent day to day set that’s great for taking calls and listening to music in the office...." Read more
"...high-quality drivers and advanced audio technologies, these earbuds deliver rich, immersive sound with crisp highs, detailed mids, and satisfying..." Read more
Customers are mixed about the value of the headphones. Some mention that it works great, is worth it, and is impressed with quality and price. However, others say that it's not worth the money, a waste of money, and horrible.
"...3XL just got last week, but it definitely makes this headset not worth the money!..." Read more
"...It is not worth purchasing the insurance. Last time I had the insurance, the deductible was $75...." Read more
"...It’s not the highest quality but it’s super good at a lower price point than bose or other brands...." Read more
"...I stopped using it completely. This was a waste of money, I went back using an older HBS-910 that I had repaired...." Read more
Customers are mixed about the ease of use of the headphones. Some mention it works well, is easy to pair, and convenient. However, others say that the sleek design makes it infuriating to use.
"...The earbuds themselves feature magnetic housings that conveniently attach to the neckband when not in use, ensuring they stay securely in place...." Read more
"Works ok for what it is just not user friendly ok trying to figure out all the buttons and how long you have to hold them and the app that you have..." Read more
"...They store themselves and do so neatly and easily. The older models used a button to retract the buds...." Read more
"...The neck piece is comfortable and very flexible. It tied into my phone easier than when I tried to pair my mazda and the neckband...." Read more
Customers have mixed opinions about the retractability of the headphones. Some mention that they really like the earpieces retracting, and are very cool. However, others say that the retract mechanism fails and the cord does not retract completely.
"...The cons I have for them is that the retractor doesn't bring the ear piece all the way back into the housing unit...." Read more
"...Also, the ear buds retract very nicely without fuss. I really wouldn't have any other headset out there." Read more
"...So having the retract mechanism failing so much is a huge disappointment where I might as well get a different brand that will provide a better..." Read more
"...The retractable buds are extremely convenient but also where my major complaints start. This feature is what kept me coming back to this product...." Read more
Customers are dissatisfied with the performance of the headphones. They mention that the left ear bud stopped working after a few uses, the play button only works some of the time, and the neckband earphone was not usable. Some say that the battery stopped charging after few uses. Overall, customers are disappointed with the product's performance.
"...Another ~6 months later, the left ear bud stops working. Same deal, they repair it no questions asked. Another ~3 week wait...." Read more
"The left earbud quit working within a few months. The retractable wire broke...." Read more
"...These felt robust and they never had a problem. Now its on some type of spring system forcing you to pull on them to get them to retract...." Read more
"...With my current set, the play button only works some of the time and have not been able to figure out why it works sometimes and does not work at..." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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Update. I don't recommend using this device while doing cardio like running. It tends to bounce on the collarbone and kind of hurts after a while.
Update2:
Buyer beware. I bought this product in April 2023 its Sept now and it just stopped turning on. I haven't exposed it to any moisture at all. For a little while it took a few tries to power on but eventually stopped all together.
Reviewed in the United States on April 25, 2023
Update. I don't recommend using this device while doing cardio like running. It tends to bounce on the collarbone and kind of hurts after a while.
Update2:
Buyer beware. I bought this product in April 2023 its Sept now and it just stopped turning on. I haven't exposed it to any moisture at all. For a little while it took a few tries to power on but eventually stopped all together.
The neck piece is comfortable and very flexible. It tied into my phone easier than when I tried to pair my mazda and the neckband. The sound is quite good but I do have to add I mostly listen to Audible. If I have the misfortune to have one of the buds try to run away I always win! A tug on the string and it is pulled back into it's home area.
I was so happy with these that I bought a set for my brother. He has tied them to his phone as well as his tv.
However what seems consistent is the retractable mechanism does not work well. In my platinum I'd say the left earbud mechanism lasted a little less than a year before the mechanism became extremely difficult to retract. On average it would take like 5 attempts before I could retract it because the window to trigger the retraction shrunk.
Now onto this one... out of the box the left retract mechanism came out of the box with that small trigger window. And it isn't simply how it is because compared to the right one, that one actually has a substantial window to retract making every attempt take basically only once while the left one again required much more finesse averaging maybe 5 attempts to retract every time.
Disappointed with this I requested amazon for a replacement... well now this other one is worse where both the left AND right retract mechanisms don't work well because of the small trigger window. I don't know what's going on but for whatever reason whatever LG has done on the manufacturing side related to this mechanism has a fairly large reject rate.
Overall the sound quality I think is decent. The passive noise cancelling isn't as good as the Platinum so I would suggest replacing the silicone earbud tips with something else (memory foam?). It should be the same because the design looks nearly identical but I def have found a difference. I do think the Platinum sounds better but for the cheaper price I am happy with this.
Battery life is very sufficient for what I need. It may not last as long as some of its competitors but it's long enough where I still average 1 charge a day and with the fast charge, needing a midday charge isn't that big of a deal. For reference, I tried to have it on all day even if I wasn't listening putting on Spotify or Audible. There were times it was inactive (~5%) but for the most part I was able to get it to last over 12 hours before it died. All in all I'm happy with the battery life.
Connectivity is good. Bluetooth was easy and the range on this is better than the Platinum. I remember being very disappoint with the Platinum where if I left my phone downstairs in my house and walked upstairs the Platinum would not work. However this Flex can reach one end of the house to the other 1 floor apart no problem. It is even better than my router I got from Optimum Online which has trouble getting past this 1 wall for WiFi. So I am pleased I have this flexibility.
I think the structure is solid. Comfort wise I think it is pretty good. I've always like neckbands for the functionality and comfort and this did not disappoint. The flex design is where I think is a huge upgrade letting it imo allow it to last much longer then the Platinum structurally. Neckbands face the problem when exercising to slip and bounce which this would as well. This is a heavier version compared to those where they are just a wire but personally I wanted this heavier design since I mostly use it outside of exercise. Moreover I can still use it doing yardwork very well without issues of falling or slipping. So again in this aspect I am happy with how this part is built.
Honestly again if it wasn't for the really poor retract mechanism I would actually give this a 5 star. But being disappointed so many times (even on multiple models from LG) this is starting to get infuriating. I specifically wanted a neckband that can retract because I personally hate the dangling earbuds even if they have some magnetic mechanism. When they dangle it is so easy to get caught on something which is extremely annoying. So having the retract mechanism failing so much is a huge disappointment where I might as well get a different brand that will provide a better wire for the earbud (and arguably better quality) rather than the thin one LG needs for the retract mechanism. With this in mind I might just go for the $30 neckbands that are rampant all over Amazon rather than these $100+ versions.
In the end I might just ask for a full refund from Amazon.
Top reviews from other countries
The sound quality is good enough for my tone deaf ears and I’ve been told the sound quality of the microphones when I’m on hands free calls is way better than the my platinum 1100’s
Plus the last ones broke because they kept getting stuck around my bag when I tried to take it off so the flex is a win!
If you want top of the line wireless headphones, go spend the $500+ that they’re worth, otherwise, these rock
1) windows PC (MS surface Pro) for remote working with MS Teams and WebEx meetings,
2) cell phone for phone calls (Samsung S9+)
It works perfectly for the above use without any switching needing to be done by me BUT getting it setup was not intuitive. If you are trying to do similar, here are the high level steps:
1) turn on headset into pairing mode first time - pair to Windows
2) turn off headset
3) turn on headset into pairing mode (hold on button for 4 seconds) and pair with phone
4) after pairing with phone, goto Windows PC and connect headset from blue tooth devices again.
In my case, the above sequence was important. It would not work if I paired the phone first but your mileage may vary.
Btw, the mike sounds amazing on this for meetings and phone calls. I do not use Google assistant so that is a wasted feature for me but apparently this model has better microphone than the one without google assistant so it is worth the extra dollars.
The unit is very comfortable just hanging around my neck and i only use the ear buds for phone calls (use the pc speakers for audio output and the headset for microphone only)
I am very happy with this product and feel that multipoint bluetooth should be push much more by headset manufactures than they are now. It is a great feature that i didn't even know existed until this past month.
Good luck