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eufy RoboVac 11, High Suction, Self-Charging Robotic Vacuum Cleaner with Drop-Sensing Technology and High-Performance Filter for Pet, Designed for Hard Floor and Thin Carpet
Brand | eufy |
Model Name | eufy RoboVac 11 |
Special Feature | Scheduling |
Color | Black |
Included Components | Brush |
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About this item
- Cleans For You: Clean your house with the click of a button. Versatile cleaning modes and the low-profile design facilitates cleaning under tables and chairs along with every nook and cranny.
- High-Capacity Li-ion Battery: Delivers strong suction power for up to 1.5 hours.
- 3-Point Cleaning System: Side brushes, a rolling brush and powerful suction ensure a thorough clean.
- Premium Features: Anti-scratch tempered glass cover for protection, infrared-sensor for evading obstacles, and drop-sensing tech to avoid falls. Recharges automatically.
- What You Get: eufy RoboVac 11, remote control (requires 2 AAA batteries, not included), charging base, AC power adapter, cleaning tool, High-Performance filter, 4 side brushes, welcome guide and our worry-free 12-month warranty.
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This Item eufy RoboVac 11, High Suction, Self-Charging Robotic Vacuum Cleaner with Drop-Sensing Technology and High-Performance Filter for Pet, Designed for Hard Floor and Thin Carpet | Recommendations | dummy | dummy | |
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Price | Currently unavailable. | $249.99$249.99 | $279.99$279.99 | -49% $125.99$125.99 New Price: $249.99 |
Delivery | — | Get it as soon as Monday, Apr 1 | Get it as soon as Monday, Apr 1 | Get it as soon as Tuesday, Apr 2 |
Customer Ratings | ||||
Battery life | 3.8 | 4.4 | 4.4 | 3.9 |
For cleaning up hair | 3.8 | 4.4 | 4.4 | 4.4 |
For deep cleaning | 3.1 | 3.8 | 3.8 | 3.9 |
Suction power | — | 4.3 | 4.3 | 4.1 |
Remote Control | — | 4.5 | 4.5 | — |
Sold By | — | EufyHome | EufyHome | EufyHome |
surface suggestion | Tile, Carpet | Hard Floor & Tile & Medium carpet | Hard Floor & Tile & Medium carpet | Hard Floor |
runtime | 90 minutes | 100 minutes | 120 minutes | 100 minutes |
batteries included | ✗ | ✓ | ✓ | ✓ |
battery average life | 1.5 hours | 100 minutes | 120 minutes | 100 minutes |
compatible devices | Amazon Echo | — | Smartphones, Amazon Echo | Amazon Echo |
weight | 6.66 pounds | 5.95 pounds | 6.9 pounds | 5.95 pounds |
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From the brand
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Introduced by Anker Innovations in 2016, eufy is a purveyor of a smart lifestyle. Through ingenious designs and unmatched service, we offer a wide range of products.
With an emphasis on technology and research and development, we engineer our products with our consumers in mind, incorporating intelligent navigation, voice assistants, and smartphone apps to ensure a smart and effortless lifestyle for everyone. Rest easy, relax with eufy.
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Product Description
3 Dimensions Of Clean
1 rolling brush, 2 side brushes, and 1000Pa powerful suction ensure a thorough clean. Dirt is effectively loosened and extracted from the floor, then vacuumed into the dust collector.
*Not suitable for high-pile carpet or very dark-colored floors.
How Low Can You Go?
Low-profile design is 0.5in thinner than comparable models and slides under furniture to eliminate hidden dirt. Whether it's coffee tables or couches, RoboVac slips into areas other vacuums can't reach.
Specialized Cleaning Modes
3 distinct cleaning modes - Edge, Spot, and Max - concentrate cleaning power on stubborn dirt and difficult-to-vacuum areas.
100% Hands-Off Vacuuming
Climbs over rugs, rolls over uneven flooring, and is smart enough to avoid falling over ledges. Nowhere is off limits.
Triple-Filter System
RoboVac uses two filters and one high-performance filter to achieve a clean home.
Product information
Brand | eufy |
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Model Name | eufy RoboVac 11 |
Special Feature | Scheduling |
Color | Black |
Included Components | Brush |
Filter Type | Disk |
Battery Life | 1.5 Hours |
Voltage | 120 Volts |
Capacity | 0.6 Liters |
Power Source | Corded Electric, Battery Powered |
Are Batteries Included | No |
Control Method | Remote |
Compatible Devices | Amazon Echo |
Form Factor | Robotic |
Product Dimensions | 330 x 326 x 78 inches |
Item Weight | 6.66 pounds |
Department | HOME and KITCHEN |
Manufacturer | eufy |
ASIN | B01LYCLS24 |
Item model number | AK-T2102111 |
Batteries | 1 Lithium Ion batteries required. |
Customer Reviews |
4.0 out of 5 stars |
Best Sellers Rank | #1,038,103 in Home & Kitchen (See Top 100 in Home & Kitchen) #1,023 in Robotic Vacuums |
Is Discontinued By Manufacturer | No |
Specific instructions for use | dual action, hard floor, carpet |
Batteries required | No |
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the performance, ease of cleaning, and suction of the robotic vacuum cleaner. For example, they mention it consistently performs well, does a good job of cleaning a rug, and has adequate suction power. Some appreciate the value, and ease of use. That said, some complain about the stickiness and disagree on quality.
AI-generated from the text of customer reviews
Customers like the performance of the robotic vacuum cleaner. They say it consistently performs well, gets the job done, and is amazing at how well it works. Some customers also mention that it is significantly better than doing nothing and that it remains functional.
"...-Fast, easy set up. Open the box, pop on the spin brushes, plug in the charging station, put batteries in the remote and go.CONS:..." Read more
"...If you're looking for a simple, quiet, and powerful vacuum that gets the job done, look no further." Read more
"FINAL UPDATE: I bought a Neato Connected and it is SENSATIONAL. It completely maps your home each cleaning with LIDAR...." Read more
"...bad-part #1 being said, it does fine on low and industrial carpet, things like entry mats, and oriental rugs get cleaned well and pose no..." Read more
Customers find the robotic vacuum cleaner easy to use. They say it does a good job of cleaning, the cleaning of the dust canister is easy, and the floors are much cleaner than they otherwise would be. Customers also say it picks up dirt, the ones inside of it are completely washable, and it has made our floors spotless. They mention that emptying the bin is super easy.
"...where it is started getting stuck more often but it still did a great job cleaning, support replaced my original and now the new one is doing great..." Read more
"...Night two was a huge success. The floors were very clean in the morning, and the Eufy managed to find its way back to the charger station...." Read more
"...with an extra set, but those and the ones inside of it are completely washable... even the little HEPA-style filter...." Read more
"...random than that on many other robot vacuums and it will efficiently clean large open areas in neatly over-lapping strips without even running all..." Read more
Customers like the suction of the robotic vacuum cleaner. They say it has adequate suction, and vacuums every square inch of their floor plan and closets. Customers are satisfied with the job of the vacuum, and mention that it is a powerful vacuum that gets the job done. They also say it collects a surprising amount of dirt and dust. Additionally, customers mention that the vacuum has two brushes instead of one, increasing its effective sweep. Overall, customers describe it as a true vacuum, unlike Rumba, which is more like a broom.
"TLDR: Everyday when I run the Robovac 11, it finds so much dust and dirt. It's amazing. It is so quiet...." Read more
"...If you're looking for a simple, quiet, and powerful vacuum that gets the job done, look no further." Read more
"...Works in no light, vacuums every square inch of my floor plan and closets, then returns to base 100% of the time...." Read more
"...WRONG, it's just really well designed! it has entirely adequate suction, and though it won't suck debris out of deep crevasses, it has plenty of..." Read more
Customers like the noise level of the robotic vacuum cleaner. They say it runs quietly, has impressive pick-up power, and sounds an unalarming alarm when the dust container needs emptying. Customers also appreciate that it doesn't just ram into things.
"...Not a deal breaker for me because the Robovac is super quiet and still cleans and with slight changes to apartment layout..." Read more
"...-Extremely quiet. I start it up when I go to bed at night, and I don't even hear it cleaning. It's basically like having a house elf...." Read more
"...The good: the vacuum is quiet; even on max it is super quiet... no need to turn up the volume on the tv or raise your voices...." Read more
"...But again, it's so quiet we can do it while watching TV or playing a game without being disturbed...." Read more
Customers like the value of the robotic vacuum cleaner. They say it is good value for the price, and impressed with its function for the money.
"...and now the new one is doing great and I still give it five stars for the price, allowing me to do other things at home while it works...." Read more
"...-Relatively inexpensive...." Read more
"...All in all, this is a fantastic product for the price...." Read more
"...Pros:- Best value for the price- Great suction-..." Read more
Customers find the robotic vacuum cleaner easy to operate and program. They say it is simple, quiet, and powerful. They appreciate the ability to navigate and get itself out of a jam. They also say it's great for tile and runs pretty quiet. Customers also mention that it'll set itself and forget it, making it a great option for small apartments with no stairs or crazy obstacles.
"...-Fast, easy set up. Open the box, pop on the spin brushes, plug in the charging station, put batteries in the remote and go.CONS:..." Read more
"...If you're looking for a simple, quiet, and powerful vacuum that gets the job done, look no further." Read more
"...UPDATE: After living with the Eufy for 10-15 cleanings, the conclusions are quite clear, and none were never described in any of the many writte/..." Read more
"...Putting the Vacuum together out of the box is simply and takes less than a minute...." Read more
Customers are mixed about the quality of the robotic vacuum cleaner. Some mention that it picks up a lot of material off of their floors each day, while others say that it will still run over things like a pet's raised place-mat where the food is. Some say that the vacuum starts to go in circles and would error out with a flashing light.
"...day, and while the total amount of dust is less, it is still picking up quite a bit...." Read more
"...There is an issue, the eufy is not good at picking up large debris on hardwood, not too great on carpet but much better than on hardwood, I also now..." Read more
"...of the vacuum suction, the roller and the brushes does a fantastic job at picking up dirt, dust, food scraps and dog hair...." Read more
"...stumbled through my house like a drunken frisbee on wheels, rolling into furniture and not quite knowing where to go...." Read more
Customers are dissatisfied with the stickiness of the robotic vacuum cleaner. They mention that it gets stuck under furniture and on cords. It also gets stuck on small obstacles and on the area rug. Some complain about the suction marks and the rug being dragged around.
"...Then about 3 days in there was some issues where it is started getting stuck more often but it still did a great job cleaning, support replaced my..." Read more
"...Is it intelligence, or chance? Finally, it will get stuck from time to time as all units such as these will...." Read more
"...getting hung up, or 2) randomly being too far away when return to base mode kicks in, too close to dying...." Read more
"...There are suction marks and my rug is always dragged around the bathroom.----EDIT: 6/20/18 purchased 4/22/17..." Read more
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Top reviews from the United States
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Day 1: Greatest thing I have ever seen. It ran all over my apartment and never got stuck, popped itself under our couch which has skirting and bounced around in their for a few minutes before popping back out. I ran the room edge cleaning cycle which went great also.
Day 2 still great
Day 3-7 intermittent issues. The robovac would get stuck and proclaim that its wheel was stuck. I could see nothing in the wheel and no way to easily remove the wheel to get a better look. The device simply will not (most of the time now) go backwards. This meant I have to be home to robovac because it gets stuck and beeps. Not a deal breaker for me because the Robovac is super quiet and still cleans and with slight changes to apartment layout (blocking off a corner between two bookcases, blocking off the skirting on my couch, and adjusting my bike rack) it needs very little attention. If I have the remote most times I can just use the manual control buttons and pressing play pause so I don't actually have to pick it up. I was unable to call their call center when this issue first arose because of my work schedule not working with their call center open times.
Day 8 I called support.
First call to support
Problem: More often than not the Uefy Robovac11 wheels will not spin reverse, causing vacuum to get stuck places where it has to back up (seems to move forward and to turn just fine?) When vacuum is picked up and and a drop sensor is covered with a finger the wheels will spin forward but not backward (sometimes the wheel will sputter backwards but but only for a split second, sometimes multiple spurts.) Support told me to plug the Robovac 11 directly into its power cord for 5 hours, to flip the power switch a few times to reset the robovac, and to call back with my Amazon order number. I started a log of our correspondence.
Second call to support
Told representative my issue and how I reset it and charged it and a second piece of evidence which was that the Robovac would reverse just fine when its brush was not spinning (when the device it set to go back to base to charge is the only time this occurs, but it never got stuck when in that mode). Representative emailed a shipping label and asked me to return the device to them so they could inspect it and once the vac hit the mail they would send one back, 3-5 business days. I was so sad to box it back up.
Even with the glitch where my Robovac would get stuck because it could not reverse while vacuuming it was still AMAZING. Even on max it's not too loud. It does a great job cleaning.
I shipped the robovac back on Saturday. Monday I received the replacement. I promptly charged it directly from its cord for 2 hours longer than the device’s indicator says fully charged. I thought I had an issue but support told me it was a feature not a bug and it is working normally and not getting stuck except in a few Eufy traps i have (phone charger left out and certain corners) The replacement device has better eyesight than the last one, it is running into less things so far (only about 30 minutes of use by now), but gently gets very close, where the last one liked to bump things.
It gets stuck but not very often, and if you have nothing on your floor, and no furniture traps (I use a spare shower curtain rod and a long thin box to stop it from going certain places with out my direct supervision and when I am in the same room I remove the obstacles so it can clean but I am ready for it to get stuck) the robovac will do its job admirably. This robovac likes open spaces, not congested areas. Support helped with my issues and it is working great. From reading other peoples comments from support I can see they will help out with figuring out what is tripping the device up. You get what you pay for, and I got a great robovac that may be a little stupid but If I did not have such a crowded floor I think i would have no issues, and i could rearrange my furniture but i will just stick it out and it seems to be fine.
UPDATE!!!
I moved 4 months ago from all carpet (many too long for the vacuum technically but it still did its job) to now having all hardwood and laminate floors. There is an issue, the eufy is not good at picking up large debris on hardwood, not too great on carpet but much better than on hardwood, I also now have 3 dogs which constantly bring in grass from the yard, BUT the amount of dust and dog hair it collects is amazing. I can see the grass and sweep it up with a broom in a moment, but I have no idea how it picks up so much dust, we also regularly vacuum with a regular vacuum or sometimes with a lightweight for spot cleaning in hurry.
Also my robovac did find a dog turd once... but we discovered it soon after it hit it and after cleaning the eufy and replacing the brushes we are all good.
The RoboVac was delivered, and I was like a kid on Christmas morning. I love new gadgets more than anything, so I tore through the packaging and got it set up fast. I immediately put the RoboVac through its paces by starting a cleaning cycle. During that first cycle, the RoboVac stumbled through my house like a drunken frisbee on wheels, rolling into furniture and not quite knowing where to go. I got really nervous when it entered my bathroom because there's about a half inch height difference in the floor, but the Eufy climbed over that like it was nothing. The RoboVac (and vacuums in general) stress my dog Neville out, so I sent the Eufy back to its charging station.
Since the Eufy is extremely quiet, I decided to start a cleaning cycle each night as I go to bed. The first night, the Eufy got stuck on some surround sound cables and died during the night. I did some manual spot cleaning with it and sent it back to the charger.
Night two was a huge success. The floors were very clean in the morning, and the Eufy managed to find its way back to the charger station. Speaking of the charger station, I should mention that I live in a very old (built in 1890), fairly small house. My main floor is about 410 square feet, and separated into rooms. Toss in furniture, and I wasn't sure if I would have the space recommended for the charging station (3 feet on each side, six feet in front). I have close to that amount of room around the charging station, and it took a couple of cycles but the Eufy can now find its way home with no issues.
After a few overnight cycles, the Eufy has gone from drunken frisbee to a sleek, sexy disc that knows where all the furniture is and slows down to vacuum the edges. As time has gone on, its cleaning has become less random. When I start the Eufy up at night, it heads to one end of the house and works its way back through the house toward its charging station.
All in all, I'm extremely impressed at how well this little guy does its job. Now if only they could create a climbing one that I could use to vacuum my couch.
PROS:
-Extremely quiet. I start it up when I go to bed at night, and I don't even hear it cleaning. It's basically like having a house elf.
-Appears to learn. The more cleaning cycles it does, the better it knows the layout of my house and gets more effective at cleaning.
-Relatively inexpensive. I paid $220 for mine, which is quite a bit cheaper than most Roombas, and from what I gather, this works just as well if not better.
-Cleaning power. This thing picks up a LOT. Every morning the dustbin is completely full of dog hair and dirt, and my floors look like they did prior to adopting Neville.
-Fast, easy set up. Open the box, pop on the spin brushes, plug in the charging station, put batteries in the remote and go.
CONS:
-Space for charging station. A minor quibble, but the minimum space for the charger is 3 feet on either side and 6 feet in front. I know not everyone will have that kind of room.
-No invisible wall. This is not an issue for me, but I know some people want to restrict where their robovac can go, and this one does not have that capability.
Top reviews from other countries
And I must say, I'm really happy with the quality and response of the service, the team had to offer. The sellers initiated the pick up of the malfunctioning Eufy and replaced it, and had it delivered.