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Logitech Harmony Elite Remote Control, Hub and App - Discontinued by Manufacturer
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This product has sustainability features recognized by trusted certifications.
Carbon emissions from the lifecycle of this product were measured, reduced and offset.
Carbon Neutral Certified by SCS Global Services enables companies to demonstrate carbon neutrality for their products by reducing carbon emissions throughout their operations and offsetting their remaining carbon footprint through the purchase of carbon credits. SCS Global Services is a global leader in third-party environmental and sustainability verification, certification, auditing, testing, and standards development. SCS is a chartered Benefit Corporation, reflecting its commitment to socially and environmentally responsible business practices.
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Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
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- Select the return method
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Purchase options and add-ons
Brand | Logitech |
Special Feature | remote control |
Color | Black |
Max Number of Supported Devices | 15 |
Compatible Devices | Television |
About this item
- Discontinued by Manufacturer
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Important information
Visible screen diagonal
4" / 11 cm
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This Item Logitech Harmony Elite Remote Control, Hub and App - Discontinued by Manufacturer | Recommendations | dummy | dummy | dummy | dummy | |
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Price | $409.99$409.99 | $189.99$189.99 | $189.99$189.99 | $28.99$28.99 | $17.26$17.26 | $223.96$223.96 |
Delivery | Get it as soon as Monday, Apr 1 | Get it as soon as Monday, Apr 1 | Get it as soon as Monday, Apr 1 | — | Get it Apr 2 - 4 | Get it as soon as Monday, Apr 1 |
Customer Ratings | ||||||
Remote Control | — | 4.1 | 3.9 | — | — | 4.1 |
Sold By | The Deal Source CR (SERIAL NUMBERS RECORDED) | Sofabaton Store | SofaBaton | Bopster USA Inc | Phat Satellite | ✅Lowest price |
compatible devices | Television | Home Theater, DVD/Blu-ray Player, Television, Stereo System, Set Top Box | Streaming Device, Home Theater, Television, DVD/Blu-ray Player | — | Television | Television |
connectivity tech | Bluetooth, Infrared | Bluetooth, Infrared, Wi-Fi | Infrared, Bluetooth, Wi-Fi, APP | Infrared | Infrared | Infrared |
maximum range | 10 meters | 40 feet | 60 feet | 10 meters | 10 meters | 10 meters |
battery quantity | 1 lithium polymer, 1 lithium ion, 2 aa, 1 product specific | 1 lithium polymer | 1 lithium ion | 2 aa | — | 2 aa, 1 product specific |
model number | 915-000256 | X1S | — | 9801122 | UR2L-R803 | 915-000293 |
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Product information
Product Dimensions | 6 x 2 x 0.6 inches |
---|---|
Item Weight | 12 ounces |
ASIN | B014PDFP9S |
Item model number | 915-000256 |
Batteries | 1 Lithium Polymer batteries required. (included) |
Customer Reviews |
4.0 out of 5 stars |
Best Sellers Rank | #20,871 in Climate Pledge Friendly (See Top 100 in Climate Pledge Friendly) #58 in Home Automation Hubs & Controllers #2,841 in Climate Pledge Friendly: Electronics |
Is Discontinued By Manufacturer | No |
Date First Available | September 15, 2015 |
Manufacturer | Logitech |
Warranty & Support
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Product Description
Discontinued by Manufacturer
Sustainability features
This product has sustainability features recognized by trusted certifications.
Carbon emissions from the lifecycle of this product were measured, reduced and offset.
Carbon Neutral Certified by SCS Global Services enables companies to demonstrate carbon neutrality for their products by reducing carbon emissions throughout their operations and offsetting their remaining carbon footprint through the purchase of carbon credits. SCS Global Services is a global leader in third-party environmental and sustainability verification, certification, auditing, testing, and standards development. SCS is a chartered Benefit Corporation, reflecting its commitment to socially and environmentally responsible business practices.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers are happy with the controls of the remote control. They mention that there is a lag between pushing a button and having the device respond. They also say that the touchscreen is painfully slow and sometimes doesn't register. Customers also dislike connectivity. They have different opinions on performance, ease of setup, remote control, value, and quality.
AI-generated from the text of customer reviews
Customers like the controls of the remote control. They say it has the ability to control home automation devices, and can be controlled from the phone app. The activities feature allows for simple control of multiple devices at once. Customers are impressed with the list of devices it can control, and the interface with Alexa. They mention that the touchscreen is cool, and that it can program in multiple tasks for one-button activation. They also mention that it does macro or sequence commands.
"...I was delighted to see that the program had the ability to copy all the settings from the old remote to the new remote, which made thinsg very easy...." Read more
"...about the hub, since it’s connected to the home network, I can control from the phone app from anywhere I am...." Read more
"...These commands can also be customized (e.g., one tap for Play and two taps for Pause)*..." Read more
"...of this phenomenal remote, as you sit back and enjoy full control of your entire system, with a single remote – while you and the gear you’re..." Read more
Customers are mixed about the performance of the remote control. Some mention that it works very well with a number of Bluetooth devices, while others say that it didn't work after the learning and sync were done. The phone app seems to work well, but some customers don't expect to use it much. However, some customers say that the IR from the Hub doesn't seem to work, and it takes some time to get everything working well.
"...Finally the Harmony Elite and hub work flawlessly with the Amazon Echo...." Read more
"...With the Harmony, if something fails to turn on or off, you need to shut all devices off (except light bulbs) using the 'off' button at the top of..." Read more
"...My Magic Remote lets me run my Nexus Player and does pretty good with Dish...." Read more
"...enabling the two Harmony Skills in the Echo Dot I am able to turn on my entertainment center, change to each Activity, and turn everything off by..." Read more
Customers are mixed about the ease of setup. Some mention that it makes the setup really simple, and adding each component was dead simple. However, others say that setting up activities based on the components is more difficult. The instructions are available on the web, and this is the key to its efficiency and ease of use. However some customers say that the software is pretty complicated to use, and the memory in the remote can be frustrating even for a tech lover.
"...but this is more difficult. Instructions are available on the Web though, thus making this the most universal device since the early Monster remotes..." Read more
"...These actions take getting used to and I found it a bit clumsy for going back for quick replays. I miss the old rewind/fast forward buttons...." Read more
"...The remaining devices were easy to add...." Read more
"...First off set up was fairly simple logging in and giving all the accounts permissions wifi etc etc. After that it turns into a mess...." Read more
Customers are mixed about the remote control. Some mention it's the nicest one Logitech has made, and a practical universal remote. They say it uses your smartphone as the remote, making setup much easier. However, others say that the actual remote is defective, and the setup is not for novices. The remote is on the smaller side, and is not compatible with Harmony One software.
"Very well designed and practical universal remote. However it requires Internet connection to work...." Read more
"...There are two Alex skills for the remote, one of which allows for commands such as "Alexa tell harmony to pause" and one which allows..." Read more
"...One last niggle is that the remote is just oddly shaped. Again, it must be a design choice for some reason, but it certainly isn't one I like...." Read more
"...The lights are listed under the devices section, and there you can set scenes for your lights from the remote, or you can select an individual..." Read more
Customers are mixed about the value of the remote control. Some mention it's well worth their hard-earned cash, and a great buy for the price. However, others say that it'd be better off with six separate remote controls.
"...the components tucked away and out of sight, gives my AV setup a very high-end, custom feel, without the high-end price...." Read more
"...The price isn't cheap, but much less than on the Harmony website, and for all the automation available I think is reasonable...." Read more
"...Yes, learning curve for some people is steep, but the rewards are great...." Read more
"...Although the price is very high for a remote, I decided to go for the Elite rather than the Companion -- for the ease of use...." Read more
Customers have mixed opinions about the quality of the remote control. Some mention that it's well made, easy to use, and amazing. However, others say that the app is not very robust and frequently crashes.
"...And it is much more reliable than the Logitec remotes, which is their only serious competition at this point, and I have tested quite a few devices...." Read more
"...The activity completely ignored my tail-end commands to strafe through the menus and press X and such...." Read more
"...The blaster in the cabinet is strong enough to bounce the commands off of the walls of the cabinet and hit every device in there...." Read more
"...Sure, the Harmony Elite and Hub aren’t exactly cheap, but if you want to hide your AV gear from plain sight, but still control everything remotely,..." Read more
Customers are dissatisfied with the buttons on the remote control. They mention that there is a lag between pushing a button and having the device respond. The touchscreen on the 900 is painfully slow and sometimes doesn't even register. They say the delays all need to be tweaked, and it takes a long time to find and select scene modes for the AV. Customers also mention that the buttons are close together and the dedicated home control buttons are questionable.
"...Since it is Internet dependent, there can be a slight lag from the moment you activate things with the remote and the signal turns on the TV...." Read more
"...The go back 10 seconds I found is counter intuitive, it takes a long swipe to the left, but a short swipe starts constant rewind...." Read more
"...is just the right size - fits nicely in your hand and the buttons are adequately located...." Read more
"...Too tiny, the home button it way too close to the arrow pad so it’s easy to hit it while trying to scroll through letters typing in your email and..." Read more
Customers have connectivity issues with the remote control. They mention that the app has problems connecting, the remote never properly syncs with the layout on the screen, and it loses connection every time it turns on or off. Some say that the remote does Sync Checks frequently and will only communicate with the hub.
"...Disconnects and reconnects from Bluetooth devices (Mainly the PS3); making the remote not instantly ready to issue a command until it reconnects..." Read more
"...adding/deleting/modifying Devices/Activities the software bombs out during the Syncing process...." Read more
"...The whole syncing thing is weird. Like when i'm re-organizing how the activities should show up on the computer...." Read more
"...reviews of the Harmony skill but I am quite impressed with the quality of the integration.Some nice features:*..." Read more
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As a result the device does not have to point at the tv, but the hub must be located so that it is in sight of the TV. Since it is Internet dependent, there can be a slight lag from the moment you activate things with the remote and the signal turns on the TV.
You must locate the hub such that it is directly in line with the infrared sensors of your devices, or you can use the small infrared devices and attach them to your devices with the sticky backing. In my case, I located the hub on a high shelf directly opposite my entertainment center, about 20 feet away. I was pleased to learn that if and when you want to make changes to your system, you can do that on line using the harmony app and you never have to touch the hub again. A TIP - when you make a change, if you use ALEXA as I do, you have to get ALEXA to learn that a change has been made. This is not as simple as it should be. First you use the Harmony app to get the Harmony Hub to learn the change. That is the simple part. After much trial and error as well as reading many blogs, I found that I could make changes work with ALEXA only if I unplugged ALEXA, and unplugged my WINK hub (which controls many devices), and then totally reset my XFINITY router using the reset button on the back of the device. Once the router had completed its reset, I then restarted the WINK. Once it had cycled up, I plugged in ALEXA again, and then asked ALEXA to search for devices. It was usually successful in finding the changes to the system. In one case, I never could get ALEXA to react to voice control for a specific group of Cree lights, even though the ALEXA app showed the lights as being recognized. To solve the problem, I ended up setting up 2 Alexa activities - one to turn them on, and a second to turn them off. Once the bulbs were in the activity, no more problems. The activity worked perfectly. Not sure if ALEXA would be able to control the bulbs by voice now or not, but since the activity worked, I did not even retry that. There may be an easier way, but if there is, I could not find it.
In the initial set up (and later too), Harmony itself is easy to program, and can handle the startup sequence for the tv, amps, etc. If you are a techie you can use IFTTT to do other things, like turn on lights, etc., but this is more difficult. Instructions are available on the Web though, thus making this the most universal device since the early Monster remotes, which were fantastic programmable remotes that are no longer available from the manufacturer. And it is much more reliable than the Logitec remotes, which is their only serious competition at this point, and I have tested quite a few devices. It can handle almost any setup you can envision, and my personal setup is very complex. It works great, once you get used to it. The only weakness I have found is that you can accidentally affect a touch screen button when you are just holding it in your hand.
I wanted to be able to control everything in my family room with both a hand-held remote and with Alexa. I was able to do so with this device. However, I had to purchase LIFX bulbs in order to use the built-in light bulb buttons on the remote. My Cree bulbs could not be programmed to work directly from the remote - at least if they could, I did not know how to do it. Perhaps use of IFTT would have achieved this, but I opted for the LIFX bulbs. The LIFX were very easy to link up (no other hub was required, whereas I had to use another hub for the CREE - I had chosen WINK which worked well but was a little difficult to link to everything. The LIFX bulbs linked directly to the Harmony Hub and I had no problems whatsoever with the linking to the hub, and therefore to the remote. This remote is simply excellent in my opinion - with the only small weakness being as mentioned before - sometimes you can trigger an action accidentally depending on how you hold this touch-screen remote.
It recharges on its own well designed stand ( mention this because the big weakness in the Monster remotes was the poorly designed charging stand that often did not make good contact with the remotes, resulting in the Monster internal battery not being charged when you went to use the remotes). Monster (which, by the way, was 100% infrared with no internet connection required) had one feature not available on the Harmony - it had an 'error' button that you could use to cycle through your devices if one did not turn on or off - if you identified the device you could then shut that device on or off. With the Harmony, if something fails to turn on or off, you need to shut all devices off (except light bulbs) using the 'off' button at the top of the remote, and then restart the desired activity. This is very minor though - the problem is rare, and usually only occurs if my wife manually turns a device on or off instead of using the Harmony remote.
In summary, this is a superior device, especially if you want to do something a little off the norm. Highly recommend the Harmony Elite system.
This is an excellent remote system and after doing my research I don't think there is a better one on the market. It really consists of two devices, the remote and the hub, and I will review both in turn.
The remote itself feels comfortable and solidly built. The back is covered with a non slip surface and has some slight contouring that makes it comfortable to hold. On the front, all of the physical buttons are easily reached with my thumb and using the remote feels natural. The touch screen at the top can easily switch back and forth between your "activities" (see below) and your devices.
The remote is programmed with an app on your phone. It was able to scan my network (over WiFi) and automatically add many of my devices. The remaining devices were easy to add. It has an immense database of devices which included things like my Kinivo HDMI Switch, which I thought I would have to program into the remote myself. If you have an older Harmony remote you can import your old settings into the new remote, but I was unable to accomplish this as I had not updated my old Harmony One in years. That being said, it was probably for the best as the two remotes have minor differences about them that made a fresh set up worthwhile.
Something to be aware of is that the remote does not directly control things, as it does not have an IR blaster. Rather it connects to the Harmony Hub via RF and the hub controls the devices. This has a couple of advantages. The first being that the hub can be placed near the devices to be controlled and second is that you don't need line of sight between the remote and the device to be controlled. By way of example, you don't have to point the remote at anything to control it and I can also carry the remote into the kitchen with me and pause what I'm watching in another room.
As indicated the remote controls the hub, which in turn controls your devices. The hub consists of a central IR Blaster as well as two "remote" blasters. The remote blasters are attached to the hub via a wire. I keep the hub on the shelf with most of my AV equipment. I then placed one of the remote blasters in a cabinet that contains the rest of my AV equipment. The second blaster is placed on my TV stand in order to reach a awkwardly placed IR receiver on the TV. The blasters and hub are strong, and I once put into position I have yet to have a single device miss a command from the hub. The blaster in the cabinet is strong enough to bounce the commands off of the walls of the cabinet and hit every device in there. In addition to sending IR commands, the hub is also capable of sending RF commands for my XBox One and Roku Premier+.
Where the Harmony system really shines is with activities. An activity is a set of conditions for each of your devices and after entering all of my devices the remote suggested a number of activities to set up. As an example, one of my activities is "Netflix" and when I select the "Netflix" activity it will turn on my TV and set the correct input, turn on my a/v receiver and set the correct inputs, make any necessary changes to the input on my HDMI Switch and set my Roku to Netflix. When done the remote knows that the directional and selection buttons should control the Roku but the volume buttons control my receiver. It will allow you to set up and create activities for certain devices such as "Watch Blue-ray" or even specific channels on a cable box or in my case a Roku (i.e. "HBO).
Finally the Harmony Elite and hub work flawlessly with the Amazon Echo. There are two Alex skills for the remote, one of which allows for commands such as "Alexa tell harmony to pause" and one which allows certain commands to be done in more natural language such as "Alexa turn on Netflix". I still need the remote to scroll through selections, but I have found the functionality that is available to be quite useful. It's really convenient to tell Alexa to pause what I'm watching when I get up to get something or to raise or lower the volume when I can't figure out what I did with the remote. There is also a command to turn off the entertainment center which shuts everything off when I am done for the day.
I am extremely happy with the Harmony Elite and hub and would recommend it to anyone who is looking for a top of the line remote system for their entertainment center.
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Recomendo
I'm pretty happy we bought this high end model before Logitech pulled the plug. Hopefully the software remains available to make updates and changes in the future.
We have our TV, stereo, satellite box, Blu-Ray, CD player, obscure digital/analog converter, and Apple TV all integrated into this thing, and using its "Activities" function makes orchestrating not just *which* items power on, but in what order, how much delay is needed between a device powering-on and changing its input, etc.
I think some of the complaints about lags and delays might be due to misunderstanding how Activities work and if something isn't working the way you like or taking too long, it's pretty easy to just delete it and try again. The wizard is pretty good at guiding you through each step and after creating an activity, it will make sure to ask you that things are OK so you can easily tweak things after. There's something magical about tapping an Activity and watching everything come to life in just the right order, and yes, sometimes because of a finicky device, that means adding some extra pauses to make sure each one responds successfully.
But what impressed me even more is, if you decide you want to switch from a TV + stereo + Apple TV Activity to just TV + satellite, it's smart enough to just power off/on the devices necessary to get you there. No "power everything off and start over" nonsense.
Our devices are tucked-in and on top of shelves (not fully closed in) and the hub's infrared lights are able to reach all of them (ie. bouncing off the walls and furniture) without the need for the included mini blaster. And Logitech has ridiculously good support for all the makes and models you could throw at it. Even our weird little DAC which didn't come with a remote but does have a sensor, comes to life flawlessly with the Harmony Hub.
My only gripes that bring it from 5 stars to 4:
* The mobile app, while getting the job done just fine, does have a pretty convoluted menu layout. There is no problem doing the basics, but some of the initial set-up and tweaking can be harder than it needs to be. If you are somewhat technically inclined, you'll be A-OK, but those terrified of technology might want to enlist some help if they have a complicated set-up.
* The Favourite Channels feature, while fantastic in its own right, can only be assigned to ONE Activity. So while it works with our "TV" Activity, we cannot use it with our "TV + Stereo" Activity. That's sad and you'd think they could work around that one.
* The touch screen on the remote can sometimes be a little hyper-sensitive in some cases, and under-sensitive in others. Don't expect it to be a smartphone. I sometimes hit things by accident, whereas my wife will sometimes have to mash the TV Activity a couple times before it works. Otherwise, it works fine.
* The buttons on the remote are hard plastic. They are also a little wiggly and I noticed pushing too hard on "scroll-right" will sometimes engage "scroll up". I expect better at this price-point. Otherwise the remote is a show-piece, and all buttons are backlit. But if you're madly in-love with your smartphone, you might even want to consider buying just the Harmony Hub and save yourself a bunch of money. The app can do everything the remote does. I will often control the TV from the dining room with my iPhone, while the sexy expensive remote sits on the couch.
* Apple TV users: there are two ways to add this device: Automatically, which will use infrared control which is less desirable and won't power it off properly, or manually using a Logitech-provided "Apple TV Bluetooth" device option. Bluetooth control works better for Apple TV and will properly "sleep" your device when not needed. But the documentation is lacking here and I had to figure this out by accident.
We're very happy overall with the Elite. The touchscreen remote is showy and elegant and works. The "off" button will "power down" whatever Activity you're using, so all devices in question flawlessly go to sleep. It's all very slick. But if the money worries you, the Harmony Companion or the cheaper-still Hub-only option should serve you very well too.
Reviewed in Canada on July 16, 2020
We have our TV, stereo, satellite box, Blu-Ray, CD player, obscure digital/analog converter, and Apple TV all integrated into this thing, and using its "Activities" function makes orchestrating not just *which* items power on, but in what order, how much delay is needed between a device powering-on and changing its input, etc.
I think some of the complaints about lags and delays might be due to misunderstanding how Activities work and if something isn't working the way you like or taking too long, it's pretty easy to just delete it and try again. The wizard is pretty good at guiding you through each step and after creating an activity, it will make sure to ask you that things are OK so you can easily tweak things after. There's something magical about tapping an Activity and watching everything come to life in just the right order, and yes, sometimes because of a finicky device, that means adding some extra pauses to make sure each one responds successfully.
But what impressed me even more is, if you decide you want to switch from a TV + stereo + Apple TV Activity to just TV + satellite, it's smart enough to just power off/on the devices necessary to get you there. No "power everything off and start over" nonsense.
Our devices are tucked-in and on top of shelves (not fully closed in) and the hub's infrared lights are able to reach all of them (ie. bouncing off the walls and furniture) without the need for the included mini blaster. And Logitech has ridiculously good support for all the makes and models you could throw at it. Even our weird little DAC which didn't come with a remote but does have a sensor, comes to life flawlessly with the Harmony Hub.
My only gripes that bring it from 5 stars to 4:
* The mobile app, while getting the job done just fine, does have a pretty convoluted menu layout. There is no problem doing the basics, but some of the initial set-up and tweaking can be harder than it needs to be. If you are somewhat technically inclined, you'll be A-OK, but those terrified of technology might want to enlist some help if they have a complicated set-up.
* The Favourite Channels feature, while fantastic in its own right, can only be assigned to ONE Activity. So while it works with our "TV" Activity, we cannot use it with our "TV + Stereo" Activity. That's sad and you'd think they could work around that one.
* The touch screen on the remote can sometimes be a little hyper-sensitive in some cases, and under-sensitive in others. Don't expect it to be a smartphone. I sometimes hit things by accident, whereas my wife will sometimes have to mash the TV Activity a couple times before it works. Otherwise, it works fine.
* The buttons on the remote are hard plastic. They are also a little wiggly and I noticed pushing too hard on "scroll-right" will sometimes engage "scroll up". I expect better at this price-point. Otherwise the remote is a show-piece, and all buttons are backlit. But if you're madly in-love with your smartphone, you might even want to consider buying just the Harmony Hub and save yourself a bunch of money. The app can do everything the remote does. I will often control the TV from the dining room with my iPhone, while the sexy expensive remote sits on the couch.
* Apple TV users: there are two ways to add this device: Automatically, which will use infrared control which is less desirable and won't power it off properly, or manually using a Logitech-provided "Apple TV Bluetooth" device option. Bluetooth control works better for Apple TV and will properly "sleep" your device when not needed. But the documentation is lacking here and I had to figure this out by accident.
We're very happy overall with the Elite. The touchscreen remote is showy and elegant and works. The "off" button will "power down" whatever Activity you're using, so all devices in question flawlessly go to sleep. It's all very slick. But if the money worries you, the Harmony Companion or the cheaper-still Hub-only option should serve you very well too.