Standing screen display size | 27 Inches |
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Screen Resolution | 3840x2160 |
Max Screen Resolution | 3840 x 2160 Pixels |
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94% positive over last 12 months
LG 27UK650-W 27” Inch UHD (3840 x 2160) IPS Display with HDR 10, sRGB 99% Color Gamut, AMD FreeSync Technology, 3-Side Virtually Borderless Design
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Purchase options and add-ons
Screen Size | 27 Inches |
Display Resolution Maximum | 3840 x 2160 Pixels |
Brand | LG |
Special Feature | Height Adjustment,Pivot Adjustment,Tilt Adjustment,Anti Glare Screen,High Dynamic Range |
Refresh Rate | 60 Hz |
About this item
- 4K UHD resolution (3840 x 2160) 27 inch IPS Display
- HDR10 compatible; Viewing Angle 178/178 (CR≥10) (Typ)
- SRGB 99 percent Color Gamut
- AMD FreeSync technology
- HDCP 2.2 compatible
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This Item LG 27UK650-W 27” Inch UHD (3840 x 2160) IPS Display with HDR 10, sRGB 99% Color Gamut, AMD FreeSync Technology, 3-Side Virtually Borderless Design | Recommendations | dummy | dummy | dummy | dummy | |
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Price | — | $198.31$198.31 | -34% $229.99$229.99 List: $349.99 | $406.32$406.32 | -10% $89.99$89.99 New Price: $99.99 | $363.04$363.04 |
Delivery | Get it as soon as Monday, Apr 1 | Get it as soon as Monday, Apr 1 | Get it as soon as Monday, Apr 1 | Get it Mar 29 - Apr 2 | — | Get it as soon as Monday, Apr 1 |
Customer Ratings | ||||||
Picture quality | 4.5 | 4.4 | 4.3 | 4.5 | 4.3 | 4.2 |
For gaming | 4.4 | 3.8 | 4.2 | 4.0 | 4.0 | 3.3 |
Screen quality | 4.7 | 4.5 | 4.2 | — | 4.0 | 4.1 |
Brightness | 4.5 | 4.5 | 4.3 | 4.5 | — | 4.3 |
Value for money | — | 5.0 | 4.2 | 3.9 | — | 4.0 |
Sold By | Beach Camera Same Day Shipping | Amazon.com | Amazon.com | MAJOOL | Avenue Computers | Amazon.com |
display size | 27 inches | 24 inches | 34 inches | 27 inches | 24 inches | 27 inches |
resolution | 4K UHD 2160p | 4K UHD 2160p | 5K QHD 1440p | 4K UHD 2160p | FHD 1080p | 4K UHD 2160p |
display technology | LED | LCD | LED | LCD | LED | — |
hardware interface | hdmi | hdmi, displayport | vga | hdmi, displayport, usb3.0 c | hdmi | hdmi, 3 5 mm audio, usb c, usb3.2 gen 1 |
viewing angle | 178 degrees | 178 degrees | — | 178 degrees | — | 178 degrees |
mounting type | VESA Compatibility - Mountable: 100 x 100 mm | Wall Mount | Wall Mount | Wall Mount | Wall Mount | Wall Mount |
Product information
Technical Details
Brand | LG |
---|---|
Series | LG27UK650W |
Item model number | 27UK650-W |
Item Weight | 13.7 pounds |
Product Dimensions | 9.1 x 24.1 x 22.3 inches |
Item Dimensions LxWxH | 9.1 x 24.1 x 22.3 inches |
Color | White/Silver |
Power Source | AC |
Manufacturer | LG Electronics |
ASIN | B078GRM2MV |
Is Discontinued By Manufacturer | No |
Date First Available | January 8, 2018 |
Additional Information
Customer Reviews |
4.6 out of 5 stars |
---|---|
Best Sellers Rank | #57,674 in Electronics (See Top 100 in Electronics) #1,420 in Computer Monitors |
Warranty & Support
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From the manufacturer
27UK650-W 4K UHD HDR10 Monitor
The HDR10 compatible LG 27UK650-W combines Ultra HD 4K resolution (3840 x 2160) with IPS clarity. The 27 inch display offers versatility of two HDMI (2.0) ports for connectivity plus the benefit of HDCP 2.2 compatibility for the ability to view a variety of 4K content sources.
27UK650-W 4K UHD Monitor Features
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HDR10To more fully realize content creators’ vision, this monitor is compatible with industry-standard HDR10 high dynamic range, supporting specific levels of color and brightness that exceed the capabilities of ordinary monitors. Depending on the Windows 10 OS settings, HDR content may not be displayed accurately. Please check the HDR On/Off setting of Windows. The HDR setting of Windows defaults to 'On' and should be set to 'Off' when not viewing HDR content. Images simulated. (A software update will be made available). |
sRGB 99% Color GamutsRGB is the standard color space of ideal color reproduction. So, with over 99% coverage of the sRGB spectrum, this LG monitor is a great solution for professional photographers, graphic designers or anyone looking for highly accurate color.* *Color mode conversion between Adobe RGB and sRGB is available on the 'Color Mode' menu. |
HDCP 2.2 CompatibleConnect with confidence: This LG 4K monitor is compatible with the latest HDCP 2.2 copy protection, so it will display video from 4K streaming services, game consoles and Ultra HD Blu-ray disc players. |
On-Screen ControlOn-Screen Control puts a host of essential monitor settings into a handy window for quick, easy access. Volume, brightness, picture mode presets, Screen Split 2.0 and Dual Controller and more can now be adjusted with just a few clicks of the mouse, instead of hard buttons on the monitor. (Software download required to enable OnScreen Control. For download details, visit our official website). |
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AMD FreeSyncWith FreeSync*, gamers can experience seamless, fluid movement throughout hi-res, fast-paced games. FreeSync virtually eliminates screen tearing and stuttering. *FreeSync is only available when it is connected to Display Port or HDMI. |
Advanced Gaming FeaturesSerious gaming features for serious gamers. Quickly optimize monitor settings to activate Black Stabilizer to reveal superior detail in dark scenes while the Dynamic Action Sync feature assures smooth, fluid gaming action. |
Adjustable DisplayThe sleek design of this LG premium monitor is accentuated by the tilt and pivot adjustable ArcLine display. The smooth curve of the base provides stability, assuring dependable performance with a touch of elegance. |
What's in the box
Product Description
Lg's 27UK650 W combines Ultra HD 4K resolution (3840 x 2160) with IPS clarity. The 27 inch display offers versatility of two HDMI (2.0) ports for connectivity plus the Benefit of HDCP 2.2 compatibility for the ability to view a variety of 4K content sources. The brightness is 350 nits. Power Save/Sleep Mode (Max.) 0.5 watt . Normal On (factory out condition Typ.) 45 watt .
Product guides and documents
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the performance, color, and picture quality of the monitor. For example, they say it works beautifully, the colors look sharper, and the picture quality is great. Some like the value. Opinions are mixed on quality, brightness, HDR, and response time.
AI-generated from the text of customer reviews
Customers like the color of the monitor. They say the colors look sharper and crisper, and the images are true to life. They also say the games look amazing and crystal clear. Customers also mention that the monitor is spectacular and easy on the eyes.
"...I can't comment about the calibration of the display but the colors look good to me.After 2 weeks of extensive use I'm a happy camper...." Read more
"...The games look amazing! Blew my mind how good 4k looks. I also use it for digital art and the 4k is such a beauty to work on...." Read more
"...The game looked INSANE in 4k with the HDR mode on, so crisp and saw colors I had never seen before...." Read more
"...Elder Scrolls Online looks really amazing with colors (make sure to turn brightness in-game way up), I mean just go to Coldharbour and you'll see :)...." Read more
Customers like the picture quality of the monitor. They mention that it's wonderful, great screen for Xbox One X, and an excellent main monitor for gamers and office use. They also say that it has a high quality 4K display, and is perfect for a PS4 Pro. Customers also mention that the clarity of the screen is amazing, and that it is a console friendly monitor.
"...The picture quality is good, the text is good, i like the tilting option...." Read more
"This is a awesome monitor for Ps4 pro and the Xbox one x , Once you learn what setting works best for you trust me you will love this monitor ......" Read more
"...Modern Warfare showed a DRAMATIC difference in color quality and picture quality...." Read more
"...because of the input lag and HDR issues but again, this is a fantastic gaming monitor for the new Xbox One X and the only one (to my knowledge) that..." Read more
Customers like the value of the monitor. They say it's worth the price, has a crisp image, and is a good option for gaming. Customers also mention that the HDR is worth it for gaming and that it'll be a great addition to their gaming setup.
"...This monitor is a good value...." Read more
"...a happy customer who wants others to be able to get a great affordable gaming monitor...." Read more
"Great quality for price. I bought this monitor (Left in photos) as a second screen to add to my setup...." Read more
"...it setup at 2160p on a PS4 Pro and overall the quality is good, price is fair, brightness is about what you expect with HDR monitors and the stand..." Read more
Customers are happy with the performance of the monitor. They say that it works beautifully, plays flawlessly, and is super responsive. They also mention that it performs well in HDR mode with vivid colors and crisp images. Some are impressed so far with no issues at all.
"...use a DP cable not the HDMI cable; I used this and it worked immediately with no hassle: CHOETECH USB C to DisplayPort Cable 4K@60Hz, USB 3.1..." Read more
"...Works great for that purpose." Read more
"...They perform admirably with games...." Read more
"I have two of these connected to a Dell XPS 8940 and they work fine...." Read more
Customers are mixed about the brightness of the monitor. Some mention that it has good brightness, with no dead pixels. They also say that the HDR on this screen is far brighter than a middle range LG TV. However, some customers say that it was too bright, with a little bit of IPS glow in the corners of the panel, and that the backlight was uneven.
"...If it is gaming, this is very good. The HDR on this screen is far brighter than a middle range LG TV I have that has "HDR" as well...." Read more
"...There is some IPS Glow, and it's luck-of-the-draw whether you'll have a monitor with a lot of IPS Glow, or just a little...." Read more
"...Most of my games I play on this bad boy are very bright which it does an amazing job at displaying bright colors and HDR content...." Read more
"...I use it in a reasonably well lit condo and have no complaints about brightness or reflectivity." Read more
Customers are mixed about the quality of the monitor. Some are pleased with the build quality, saying it's a solid monitor with a sturdy stand. However, other customers feel the quality is poor, with average build quality and materials used. They also mention that the plastic structure is very cheap, and the bezels feel cheap.
"...* The stand feels sturdy to me...." Read more
"...My biggest complaint is that the stand is flimsy. When typing or writing or doing anything that vibrates your desk, the monitor wobbles." Read more
"...with freesync of gsync I had no problem playing games on it with no screen tearing. The games look amazing! Blew my mind how good 4k looks...." Read more
"...The bezels may be thin but definitely feel cheap and can easily be separated from the panel...." Read more
Customers are mixed about the response time of the monitor. Some mention that it has good response time and 4K resolution, while others say that it's slower and the refresh rate is not that high.
"...Finally an "HDR" Freesync Monitor, with good response time and 4K.... Every Xbox gamers dream right?..." Read more
"...so the FreeSync helps as far as response time i think this moniter is slower but vs the samsung moniter my game play has not suffered at all..." Read more
"...The LG monitor looks AMAZING and has a very fluid intuitive feel when navigating the menu, and has no fan... Anyway, well designed and perfect..." Read more
"...Its actually Freesync 2 which decreases input lag and increases HDR performance as well as supporting console/monitor synchronization at much lower..." Read more
Customers are mixed about the hdr. Some mention that it has some cool HDR modes, while others say that it's not true HDR, which requires 1000nit brightness.
"...around with all the setting for 3 days and it was the best setting HDR is awesome if you put it on HDR Effect mode its awesome to watch Netflix on..." Read more
"...like destiny (meh game but good example) i feel this moniter is not a true UHD tv since its lacking brightness but still in that aspect it blows the..." Read more
"...UHD looks fantastic and with HDR enabled videos and games absolutely pop; it really is difficult to describe just how good colors look...." Read more
"...I use this monitor for stock trading and the charts pop...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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I'm taking the trouble to write this review because I found other people's reviews helpful in my decision to purchase this monitor (LG 27UK650-W 27). I've had it for 2 full work weeks, am extremely happy with it, and have avoided a lot of mistakes by reading other people's reviews. I'm paying it forward.
Advice:
1) use a DP cable not the HDMI cable; I used this and it worked immediately with no hassle: CHOETECH USB C to DisplayPort Cable 4K@60Hz, USB 3.1 Type C to DisplayPort Cable
2) be careful not to touch the front of the panel when unpacking it, moving it, adjusting its height or rotating the display; always do this from the top/bottom or the sides; it's not hard to do this - just be mindful
3) know that the display does not have speakers, just a stereo out jack
4) download the Onscreen Control app from LG's website; makes it easy to do the adjustments you will make most frequently
5) spend a little bit of time learning to use the joystick located underneath the bottom frame so that you can use the built-in Onscreen Control Center. This lets you do more advanced adjustments.
6) if you are using VMware Fusion (I run Windows 10 for certain things) you will need to go to the Virtual Machine => Settings => Display panel and deselect "Accelerate 3D Graphics" if you want to go full-screen with it. Otherwise it will be unusable. But you *can* can select "Accelerate 3D Graphics" and use Single Window mode. *** Subsequent correction: if you like you can leave "Accelerate 3D Graphics" selected and increase the amount of Shared Graphics Memory to the recommended amount (for me 1024MB).
7) familiarize yourself with how to use MacOS's Spaces (multiple desktops); you won't want to maximize your apps to full-screen; they're just too big. But you still may want to place apps in different desktops.
After connecting the DP to USB C adapter, turning on the monitor and powering up the Mac mini, it just worked. I knew I was in a good place when I entered System Preferences => Display and saw the same scaling choices as I see on my MBP. See the first image. The default resolution was too big for me (1920 x 1080 @ 60 Hz). The second image shows my current choice (2560 x 1440 @ 60 Hz). Obviously screen resolution is a matter of personal taste; I find this to be the right trade-off between font size and screen real-estate. The text as I type this has the same clarity as my retina display but on a big monitor. I suppose I might decide to shrink the font smaller (3008 x 1692 @ 60 Hz) to get more real-estate. The point is that I have the choice - either one looks great.
Other Observations:
* Night shift works.
* Screen saver / sleep mode works.
* You will be surprised by how far away the menu bar at the top of the screen is from many of the apps
* As near as I can tell, the display has no dead pixels. Or maybe they're so tiny that I just can't see them.
* I don't see the IPS bleed that some people complain about. Both my Windows and my Mac backgrounds are black and I don't perceive bleed. (See two images).
* The stand feels sturdy to me.
I am not a gamer. I work with text and numbers all day long and my apps look great. Although I am not a graphic designer, I spend a lot of time on images and graphs and they look great to my eyes. I can't comment about the calibration of the display but the colors look good to me.
After 2 weeks of extensive use I'm a happy camper. Fingers crossed that the monitor's reliability is as great as its looks.
I hope this helps.
Just an update: after 6 weeks of using this monitor my view hasn't changed: I continue to love it.
Another update: 6 months in and no change to my review. Not a moment's problem with the hardware.
Reviewed in the United States on September 12, 2019
I'm taking the trouble to write this review because I found other people's reviews helpful in my decision to purchase this monitor (LG 27UK650-W 27). I've had it for 2 full work weeks, am extremely happy with it, and have avoided a lot of mistakes by reading other people's reviews. I'm paying it forward.
Advice:
1) use a DP cable not the HDMI cable; I used this and it worked immediately with no hassle: CHOETECH USB C to DisplayPort Cable 4K@60Hz, USB 3.1 Type C to DisplayPort Cable
2) be careful not to touch the front of the panel when unpacking it, moving it, adjusting its height or rotating the display; always do this from the top/bottom or the sides; it's not hard to do this - just be mindful
3) know that the display does not have speakers, just a stereo out jack
4) download the Onscreen Control app from LG's website; makes it easy to do the adjustments you will make most frequently
5) spend a little bit of time learning to use the joystick located underneath the bottom frame so that you can use the built-in Onscreen Control Center. This lets you do more advanced adjustments.
6) if you are using VMware Fusion (I run Windows 10 for certain things) you will need to go to the Virtual Machine => Settings => Display panel and deselect "Accelerate 3D Graphics" if you want to go full-screen with it. Otherwise it will be unusable. But you *can* can select "Accelerate 3D Graphics" and use Single Window mode. *** Subsequent correction: if you like you can leave "Accelerate 3D Graphics" selected and increase the amount of Shared Graphics Memory to the recommended amount (for me 1024MB).
7) familiarize yourself with how to use MacOS's Spaces (multiple desktops); you won't want to maximize your apps to full-screen; they're just too big. But you still may want to place apps in different desktops.
After connecting the DP to USB C adapter, turning on the monitor and powering up the Mac mini, it just worked. I knew I was in a good place when I entered System Preferences => Display and saw the same scaling choices as I see on my MBP. See the first image. The default resolution was too big for me (1920 x 1080 @ 60 Hz). The second image shows my current choice (2560 x 1440 @ 60 Hz). Obviously screen resolution is a matter of personal taste; I find this to be the right trade-off between font size and screen real-estate. The text as I type this has the same clarity as my retina display but on a big monitor. I suppose I might decide to shrink the font smaller (3008 x 1692 @ 60 Hz) to get more real-estate. The point is that I have the choice - either one looks great.
Other Observations:
* Night shift works.
* Screen saver / sleep mode works.
* You will be surprised by how far away the menu bar at the top of the screen is from many of the apps
* As near as I can tell, the display has no dead pixels. Or maybe they're so tiny that I just can't see them.
* I don't see the IPS bleed that some people complain about. Both my Windows and my Mac backgrounds are black and I don't perceive bleed. (See two images).
* The stand feels sturdy to me.
I am not a gamer. I work with text and numbers all day long and my apps look great. Although I am not a graphic designer, I spend a lot of time on images and graphs and they look great to my eyes. I can't comment about the calibration of the display but the colors look good to me.
After 2 weeks of extensive use I'm a happy camper. Fingers crossed that the monitor's reliability is as great as its looks.
I hope this helps.
Just an update: after 6 weeks of using this monitor my view hasn't changed: I continue to love it.
Another update: 6 months in and no change to my review. Not a moment's problem with the hardware.
I got this as a digital art and non competitve gaming monitor. Works great for that purpose.
I have NOT used this monitor with a computer yet...yet.
Okay so I waited since like December for this thing, after looking at and comparing countless monitors. Finally an "HDR" Freesync Monitor, with good response time and 4K.... Every Xbox gamers dream right?
I fired this thing up yesterday and boom.... underwhelmed..... it looked bad out of the box, then i played with all the settings.
Turn the Brightness WAY up, and leave the black enhancement at low. And all of a sudden everything looked amazing.
Day 1:
Playing fortnite doesnt have HDR, so I loaded up destiny 2 (ew) for to see how to activate HDR, since i couldnt find any settings to just turn it on.
Boom, on top right corner it displays HDR, and when you go into the settings its an entirely different picture menu, with a few different HDR settings, including a GAME HDR mode. I do not think you can have HDR on, and the input lag booster or freesync enabled at same time, as When HDR is on, the game settings menu gets grayed out. The game looked INSANE in 4k with the HDR mode on, so crisp and saw colors I had never seen before. For what its worth, the HDR mode that enables when you play an HDR game is PLENTY bright. It only goes up to 450 Nits of brightness in this mode, but for a 27 inch monitor, that is right in front of you, any brighter and you may have to look away or tone it down for gaming. So for all the people mentioning that this "is not a real HDR monitor, its not even 600 nits" Think about what you are using this screen for first. If it is gaming, this is very good. The HDR on this screen is far brighter than a middle range LG TV I have that has "HDR" as well.
PSA: Both HDMI ports support 4K/60HZ and Freesync.
For NON HDR Games, There is a cool mode called "HDR Effect" which bascally turns any content into super bright super vivid colors, and that seems to work with the gaming features since it is not actual HDR.
I will continue to update this review, as well as try different modes (Ex: Hook it up to a iMac 5k, a Macbook, a PC, and watch a 4k HDR blue ray on it over the next 2 weeks.
Top reviews from other countries
I am replaying many of my old games like Horizon Zero Dawn and they have never looked better.
I also have my MacBook connected via the DisplayPort and it also makes for a solid desktop monitor.
For the price, I couldn't ask for more and never going back.
Having a Dell P2715Q at work as the baseline, to me 27UK650 performs better in:
* Image quality (color accuracy, sharpness, and HDR)
* The DP 1.2 and HDMI 2.0 ports boost the 4K/60HZ display from Windows and OS X like a breeze, whereas my P2715Q was quite picky on cables for certain ports
The only minor inconvenience I've found so far is that although it's height adjustable, there is still a 3'' gap to the stand when you place it to the lowest position.
Also note that, not a big deal to me, this monitor does NOT have any USB (type-c) connectivities, nor does it come with builtin speakers. In case you need those features, you might want to check out the 27UK850.
I didn't give it 5 stars for 1 reason. HDR more or less refuses to run at 60hz via the DP cable and forces 30hz which makes the window choppy (I ordered a new cable - same issue). HDMI runs correctly. Granted this might be a Windows 10 issue but that goes to my next part that the included software wouldn't install properly. I had to manually add the monitor driver via device manager. I shouldn't have to do that. The software shouldn't require me to do that as it is required to get the monitor to work.
Having said all that the monitor is simple stunning and I will never go back. Sharp, clear and nice. My R9 480 8GB runs it well enough at 4k with occasional setting or two turned down. Youtube 4k videos are awesome.
**UPDATE (10.10.2019)**
The replacement arrived this morning. And with it, frustration and apprehension. I received a defective piece originally, which got replaced by an even more defective piece 😡 🤬. My mind just cannot grasp how it is possible for LG's Quality Control engineers to miss such defects during the testing phase, unless of course they deliberately ignored these faults. Please take a look at the attached images. The one marked "Monitor No. 2" is what I received in replacement. Even a 5-year old can take one look and tell that something's not right with the panel.
I wonder if these big MNCs have completely abandoned all Quality Control checks from their operations. And it's not just me complaining; take a look at other monitor reviews on the internet, of not just this brand and model, but others too. Thousands of independent evaluators and users are reporting issues like severe backlight leakage, poor color reproduction, discoloration, and what not. Even Dell, the undisputed king of computer monitors a decade ago, is these days receiving flak from users for poor quality products. Shame on LG, Samsung, Asus, Acer, Dell, and all other manufacturers for selling defective products to unsuspecting customers. While we customers struggle with returns and refunds, they get to sit on their laurels and count our hard-earned money. Not fair. Poor quality control practices are a LOSE-LOSE prospect for everyone. The CUSTOMER loses his faith. The SELLER loses his business. MANUFACTURER loses customers' trust and profits. So, why do it?
What now? For starters, I am not going to buy LG monitors anymore. Two failed products in a row is my threshold limit. I have neither patience nor money to waste on LG's junk anymore. I am also now totally apprehensive of buying any expensive products at Amazon because I am scared of putting myself through this tedious and uncertain process of returning/replacement/refund again. What if Amazon refuses to replace or return a defective product in future on some technicality in its policy? I'm starting to see disconcerting risk in it now. After many years, I am forced to reminisce the good old days when one could walk into a store; see a thing for what it is, touch it, feel it, use it; and if satisfied, order one for the household. In an email, I have appealed to Amazon to disclose return rates and/or other relevant data on product pages to enable customers to make informed decisions. This can also shame errant manufacturers into tightening their Quality Control checks. I hope Amazon's management will initiate positive and effective action in customers' interest.
I have requested for a return of this defective monitor. As and when the process is completed and I have received my funds, I will post a final update. Until then, 🙋♂️.
Reviewed in India on October 5, 2019
**UPDATE (10.10.2019)**
The replacement arrived this morning. And with it, frustration and apprehension. I received a defective piece originally, which got replaced by an even more defective piece 😡 🤬. My mind just cannot grasp how it is possible for LG's Quality Control engineers to miss such defects during the testing phase, unless of course they deliberately ignored these faults. Please take a look at the attached images. The one marked "Monitor No. 2" is what I received in replacement. Even a 5-year old can take one look and tell that something's not right with the panel.
I wonder if these big MNCs have completely abandoned all Quality Control checks from their operations. And it's not just me complaining; take a look at other monitor reviews on the internet, of not just this brand and model, but others too. Thousands of independent evaluators and users are reporting issues like severe backlight leakage, poor color reproduction, discoloration, and what not. Even Dell, the undisputed king of computer monitors a decade ago, is these days receiving flak from users for poor quality products. Shame on LG, Samsung, Asus, Acer, Dell, and all other manufacturers for selling defective products to unsuspecting customers. While we customers struggle with returns and refunds, they get to sit on their laurels and count our hard-earned money. Not fair. Poor quality control practices are a LOSE-LOSE prospect for everyone. The CUSTOMER loses his faith. The SELLER loses his business. MANUFACTURER loses customers' trust and profits. So, why do it?
What now? For starters, I am not going to buy LG monitors anymore. Two failed products in a row is my threshold limit. I have neither patience nor money to waste on LG's junk anymore. I am also now totally apprehensive of buying any expensive products at Amazon because I am scared of putting myself through this tedious and uncertain process of returning/replacement/refund again. What if Amazon refuses to replace or return a defective product in future on some technicality in its policy? I'm starting to see disconcerting risk in it now. After many years, I am forced to reminisce the good old days when one could walk into a store; see a thing for what it is, touch it, feel it, use it; and if satisfied, order one for the household. In an email, I have appealed to Amazon to disclose return rates and/or other relevant data on product pages to enable customers to make informed decisions. This can also shame errant manufacturers into tightening their Quality Control checks. I hope Amazon's management will initiate positive and effective action in customers' interest.
I have requested for a return of this defective monitor. As and when the process is completed and I have received my funds, I will post a final update. Until then, 🙋♂️.