UPDATE: 2/9/18 --Finally, after getting the Better Business Bureau involved, I received my refund. It only took two months, several messages, a social media campaign against this atrocious company, and a multitude of emails. This is the worst experience I have ever had with any company in the 39 years I have lived on this planet.UPDATE: 1/23/18 --No response from the company after contacting them THREE times. I cannot stress this enough-- DO NOT BUY THESE PANS. I am contacting the Better Business Bureau and filing a complaint, and I am contacting Amazon. It might get me no where, but this company should not treat its customers like this. Not only do they sell sub par products, they have horrible customer service. I have never in my life dealt with a more incompetent company than this one.UPDATE: 1/9/18 --After going commenting several times on the company's Facebook page, someone finally got in contact with me and said they would refund my purchase price. I got an email from the company on December 5th 2017 that said the following:"Our accounting team is issuing a refund. They will mail a check out to you this week."I did not get a refund. I contacted the company again on January 3, 2017 about this. The response was this:"I let our accounting team know you have not received it. I will email you back asap once I hear back."It is now almost five days, and I have still not heard anything from GreenLife.UPDATE: 11/20/17 ---SO disappointed with Green+Life. These are the WORST pans I have ever owned. The first set I bought only lasted a couple of months with PROPER use. So, they sent me a second set. Now, five months later, again with PROPER use, the SECOND set is sticking, staining, and making my love of cooking a chore and a pain in my neck. Only five months. Not years...not decades...MONTHS.I contacted the company about this, reminding them of their 1-year warranty, and they are doing NOTHING. No refund, no exchange, NOTHING.I am so terribly disappointed with these products. I would never, ever recommend them. The products are extremely low quality, the customer service is certainly not helpful, and the company obviously doesn't care about their customers.If potential customers see this, please...do NOT buy these pans. You will regret it. Now...I'm taking mine and throwing them in the TRASH, because that's what these pans are...TRASH.ORIGINAL POSTIf I could give these pans a zero star, I would. They are absolutely terrible. In fact, they are the worst pans I have ever bought, and I should have taken the money I spent on them and flushed it down the toilet.I researched how to care for ceramic pans and how to use them. I followed the care directions, because for me, they were an investment. They worked well for maybe the first five times I used them, and then...kitchen terror. Food sticks to them, they are all stained from cooking, even though I immediately wash the pans following the directions, and now, these stains have set in and will not come out, no matter what I do. I am so disappointed in these, and would never, ever buy anything like this again. I urge you to save your money or buy a different set of pans.You can see in the attached photo my attempt at making a fried egg. All of the brown in the photo is burnt on egg against the surface of this "non-stick" ceramic. The clumps of eggs definitely don't look like a fried egg because of all of the scraping and pushing I had to do to even attempt to get it off of the surface of the pan. I could make an entire photo album of the food fails these pans have caused me.Just...don't buy them.