No featured offers available Learn more

No featured offers available

We feature offers with an Add to Cart button when an offer meets our high standards for:

  • Quality Price,
  • Reliable delivery option, and
  • Seller who offers good customer service
“No featured offers available” means no offers currently meet all of these expectations. Select See All Buying Options to shop available offers.

Select delivery location
Added to

Sorry, there was a problem.

There was an error retrieving your Wish Lists. Please try again.

Sorry, there was a problem.

List unavailable.

Connected Home Hub

2.8 2.8 out of 5 stars 1,941 ratings

To see product details, add this item to your cart. You can always remove it later.
Hub
Brand Wink
Color White
Special Feature Wireless
Model Name PWHUB-WH18
Item Weight 1.6 Pounds

About this item

  • Wink Hub allows your diverse collection of smart home products to speak the same wireless language so you can easily control them from the Wink app. Easy Setup with the Wink app or Amazon Alexa to control your smart home with no required monthly fees, ever. Teach your house new tricks by telling it what to do when you’re asleep, awake, away, and back home.
  • Platform Compatibility: Control products from iOS, Apple Watch, Android, and Android Wear. Works with Amazon Alexa.
  • Supported Device Types: ZWAVE: Door Lock, Door/Window Sensor, Motion Sensor, Tilt Sensor, Light Switch, Light Dimmer, Appliance Module, ZIGBEE: Light Bulb, Light Switch, Outlet, Door/Window.
  • The Wink Shortcuts channel on IFTTT enables you to activate Wink Shortcuts through IFTTT triggers.
  • Beautifully designed mobile app that keeps you connected to your home no matter where you are. Supports WiFi, Bluetooth LE, Z-Wave, ZigBee, Lutron ClearConnect, Kidde. Can share devices while maintaining control of your own Wink account. Has ability to have multiple Wink Hubs connected to your Wink account. Kindly refer to the user manual and instruction video for reference.
  • A monthly subscription fee of $4.99 is required (effective May 20, 2020).
  • All of your favorite smart products seamlessly connected in one simple app The Wink Hub will not automatically reconnect, since you've changed the credentials that the Hub currently knows. In order to update those credentials, power cycle your Wink Hub by unplugging it and plugging back in. Wait for it start flashing purple (may take several minutes). Then, go to the Wink app Wi-Fi Settings menu under Wink Hub Settings. Enter the new Wi-Fi credentials, tap "Update," and your Wink Hub should connect to your newly updated network!

Customer ratings by feature

Alexa integration
1.8 1.8
WiFi signal
1.7 1.7
Tech Support
1.4 1.4
Motion detection
1.4 1.4

From the manufacturer

Introducing the Wink Hub

The Wink HUB allows your diverse collection of smart home products to speak the same wireless language, so that you can easily control them—and customize their interactions—from the Wink app.

Wink Hub

Wink App

The Wink app is a beautifully designed mobile app that keeps you connected to your home – no matter where you are. Available free on the App Store and Google Play.

Shortcuts

Wink Shortcuts allow you to you control multiple products with a single tap - from turning on your house in the morning to setting the mood for movie night. It’s like having an extra set of hands to help you around the house. Which is awesome.

Robots

Wink Robots let you customize the way products talk to each other. So now you can make your Kwikset SmartCode Deadbolt tell your lights and A/C to turn on every time you unlock the front door, or set schedules to turn everything off when you go to bed at night. Think of it as teaching your home to think on its own. Impressive, we know.

All Your Favorite Brands

There are a lot of smart home brands out there - Nest, GE, Schlage and more - but they couldn’t always connect or communicate with each other. Until Wink. Now you have more choice in what smart devices are right for your home, and more ways they can work together so they’re even smarter. Plus, no monthly fees - ever.

Wink App Ready

Products that are Wink App Ready have Wink technology built in, and can connect directly to the Wink App without the assistance of the Wink HUB. These products use Wi-Fi to connect to your wireless router, and it’s quick and easy to connect them; the app will walk you through a simple setup process.

Wink App Compatible

Using the Wink HUB, these products can connect to the Wink app just like your Wink App Ready products. They use communications like Z-Wave, Zigbee, and ClearConnect to improve battery life and extend the range of other smart products around your home. The Wink HUB allows different devices to speak the same wireless language, so you can easily control them – and customize their interactions – from the Wink app.

Easy Setup

Get the App

Download the Wink app on the App Store or Google Play.

Connect

Connect your Wink HUB in a matter of minutes.

Ready

Connect smart products like blinds, lights, locks, and more from an industry-leading list of manufacturers.

WI-FI Requirements

Unsure whether your products will work with the Wink HUB? Make sure they have the correct Wink seal.

The Wink HUB is compatible with 2.4Ghz routers running on WPA-PSK, open security, or WEP. 5Ghz networks are not currently supported. If you are operating on a WEP network we recommend that you convert your network security to WPA-PSK, as it is more secure. The Wink HUB does not have a ethernet port, it is entirely wireless.

The Wink HUB has been freshly updated to support Z-Wave binary sensors (including motion, door/window, water, and tilt), and ZigBee HA (lighting controls).

We have also added support for additional Wi-Fi configurations: WEP for wider compatibility and non-broadcasting for security.

CUSTOMER SERVICE

  • If you have any questions at any time, email or call us. For more information, visit our website.

Product information

Technical Details

Additional Information

Warranty & Support

Amazon.com Return Policy:Amazon.com Voluntary 30-Day Return Guarantee: You can return many items you have purchased within 30 days following delivery of the item to you. Our Voluntary 30-Day Return Guarantee does not affect your legal right of withdrawal in any way. You can find out more about the exceptions and conditions here.
For warranty information about this product, please click here [PDF ]

Feedback

Wink

Wink Connected Home Hub


Found a lower price? Let us know. Although we can't match every price reported, we'll use your feedback to ensure that our prices remain competitive.

Where did you see a lower price?

/
/
/
/
Please sign in to provide feedback.

Looking for specific info?

Product guides and documents

Product Description

The Wink HUB allows your diverse collection of smart products to speak the same wireless language so you can easily control them-and customize their interactions-from the Wink App. The Wink app is a beautifully designed mobile app that keeps you connected to your home-no matter where you are. Available free on the Apple App Store and Google Play. Products that are Wink App Ready have Wink technology built in and can connect directly to the Wink app without the assistance of the Wink HUB. Wink App Compatible products require the Wink HUB to connect to the Wink app. The Wink HUB allows them to speak the same wireless language, so you can easily control them- and customize their interactions-all from the Wink app. No monthly fees or contracts, EVER. Get help from a human anytime. Download the Wink app and connect your HUB. Wink app available for free at Apple App Store or Google Play. Wink HUB connects in minutes. Blinds, lights, locks, and more, from anywhere in the world! The Wink Hub will not automatically reconnect, since you've changed the credentials that the Hub currently knows. In order to update those credentials, power cycle your Wink Hub by unplugging it and plugging back in. Wait for it start flashing purple (may take several minutes). Then, go to the Wink app Wi-Fi Settings menu under Wink Hub Settings. Enter the new Wi-Fi credentials, tap "Update," and your Wink Hub should connect to your newly updated network! Why isn't my Hub connecting via my Android device Android phones (specifically Samsung Galaxies) have a default setting which causes the phone to jump between Wi-Fi or mobile data, depending on which connection is strongest. Disabling mobile data allows the phone to successfully pair the Hub. A monthly subscription fee of $4.99 is required (effective May 20, 2020).

Important information

Bulb Voltage

1 volts

Customer reviews

2.8 out of 5 stars
2.8 out of 5
1,941 global ratings

Customers say

Customers like the ease of setup and compatibility of the product. They mention that it connects to many compatible devices and integrates perfectly with other smart devices. They are also satisfied with quality. However, some customers have reported connectivity issues and dislike the firmware. Customers also differ on performance, value, and stability.

AI-generated from the text of customer reviews

343 customers mention265 positive78 negative

Customers like the ease of setup with the product. They say the app is great, it's simple to use and program, and the devices are compatible and easy to add. They mention that the product is intuitive and easy for them to use. Customers also say that the WINK HUB connects very easily to their installed WiFi Server and that they have no problems pairing the devices to the Wink.

"...Was quick and easy to do, the app walks you through connecting by wifi...." Read more

"...I had no problems pairing the devices to the Wink. They work very well and fast. Also the Alexa commands are great...." Read more

"...He was very good at giving quick, easy instructions and was quick to move to the next fix when I said I had already done what he suggested...." Read more

"...It is simple to set up a rule that says, between sunrise and sunset, if one of the bulbs has been on for 45 minutes, turn the group off...." Read more

71 customers mention53 positive18 negative

Customers like the compatibility of the product. For example, they say it integrates perfectly with other smart devices and works with a variety of brands. Customers also mention that the iOS app is great and easy to use, and the number of devices it connects to is great.

"...other home automation devices and this is by far the best and most versatile with outstanding customer service and extremely easy to use...." Read more

"...An another great note, its compatible with just about everything under the sun...." Read more

"...Pros: - Supports many zwave devices...." Read more

"...2. No X10 compatibility...." Read more

56 customers mention51 positive5 negative

Customers are satisfied with the quality of the product. They mention that it looks and works well, and is intuitive. They also appreciate the Wink hub and the Cree bulbs, which include a built-in dimmer. Overall, customers are happy with their purchase and recommend it to others.

"..."Alexa, turn on office lamp," for example, but all wink accessories are functional...." Read more

"...Overall, the Wink and Wink 2 are great products. I have had the original Wink for over 18mths as of JAN 2018, and the Wink 2 for just over a year...." Read more

"...The written documentation is very limited, but there is very good pictorial online help given as you setup each device...." Read more

"...I have had no problems using the Wink hub and app and everything is working properly...." Read more

654 customers mention368 positive286 negative

Customers are mixed about the performance of the mouse. Some mention that it works great, while others say it's unusable out of the box. Some say that the app works, while other say it doesn't work with a PC.

"...It is working great. It is so convenient not to have to pull out my phone whenever I want to turn lights and fans on/off...." Read more

"...require a Android or iOS device to run the Wink app on.... will NOT work with a PC...." Read more

"I love my hub, it is working great. It is also very user friendly as far as setting up and connecting lights and thermostats...." Read more

"...The app works, we can turn lights on and off, set fan speeds and open the garage door! COOOOOOLLLLLL!..." Read more

99 customers mention60 positive39 negative

Customers are mixed about the value of the mouse. Some mention that the cost of this unit is very reasonable, and it saves them money. However, others say that it is not worth the purchase, expensive, and aggravating. They also say that the company is attempting to extort monthly subscription fees.

"...In conclusion, very nice Hub for the money, and a company that is actively upgrading the capabilities of their product. 4 stars in my book." Read more

"...I want my money back!now they are charging for this piece of junk...." Read more

"...It's not an expensive investment. You will love it!I have now had my Wink Hub for over 2 years and it is still going strong...." Read more

"...I did this for a couple of reasons. The price on this hub is very reasonable, and if it didn't work out, I wasn't out a TON of cash...." Read more

55 customers mention19 positive36 negative

Customers are mixed about the stability of the product. Some mention that it's very reliable and easy to add devices, while others say that it goes off line too easily and crashes about twice a day. The build quality is also good, and the product does what it says it does. However, some customers also say that the product is not very stable and needs to be more technically robust.

"...It is whacky, and touchy...." Read more

"...The wifi connection seems A LOT more stable also, which is very nice. I'm changing my review to 4 stars...." Read more

"...short I have had to start over 3 or 4 times now because this hub is VERY unstable, mostly when it comes to ZigBee devices...." Read more

"...for a mobile hub for zwave and many other devices, but its not the perfect hub...." Read more

256 customers mention8 positive248 negative

Customers are dissatisfied with the connectivity of the mouse. They mention that it loses connection so often, and it mysteriously drops off the WiFi connection for no apparent reason. Some say that the mouse works for a few days and then mysteriously stops connecting to the internet. However, some customers report that the device randomly connects when it wants to.

"...However, I could not seem to get the hub connected. Being the savvy electronics person I am... I quickly went to the Wink help page...." Read more

"...the problem was not addressed so the Wink still does not connect to the wireless network...." Read more

"...Three days go by. Everything's good, and then it can't connect to the network and therefore all of my light switches are unable to be used through..." Read more

"...The design itself has problems (only wi-fi connection, the manner in which the connections are placed), but overall, I have very few complaints...." Read more

61 customers mention4 positive57 negative

Customers are dissatisfied with the firmware of the product. They mention that it would not update as indicated it needed to, it almost always needs a firmware update, and that the app continues to say it needs updating. Some customers also mention that the past few firmware updates have made the product unreliable.

"...Out of box the hub needed an update, which took forever but finally went through...." Read more

"...No update. I tried every other suggestion I could find on user forums, including a voodoo dance, but still no update...." Read more

"...you even get to link any components (lights/sensors), it needs a firmware update. Chances are, this update will fail. This is a known issue...." Read more

"...after 10+ minutes (the stated time for an update) the app continues to say it needs updating, I tried a few times. No luck...." Read more

GO WINK !!!!
5 Stars
GO WINK !!!!
I bought this Hub as an experiment to complement my Amazon Echo to add some automation to my home lights and wall light switches. At first I was a bit skeptical of the quality of the product and the company's reputation. I received the hub and initially I had some issues setting it up. The setup instructions to make the first connection to the Hub did not give me the correct results. I finally made the connection by resetting the Hub using the little reset bottom in the back of the unit. It asked me to setup my home Wifi and done. It did also asked me to update the firmware and everything was ok after the update. The integration of my LED GE Link 90W PAR38 and 60W PAR19 lights was easy and it finished without any issues. The Hub supports the following protocols and products: Bluetooth LE, Wi-Fi, ZigBee, Z-Wave, Lutron ClearConnect, and Kidde. Wink selected Wi-Fi, ZigBee, Z-Wave and BTLE because they are powerful and already used across many products and categories today. It looks like the product has gone thru some mayor updates recently for what I read. After I added the GE Link lights, I moved to add my ZWave SCHLAGE deadbolt and the setup was easy and quick (make sure that you have handy your program code). I also added my Honeywell Wifi home thermostat and it is working great. I was also impressed with Wink tech support, as they were knowledgeable about the product and even answered some questions about the Amazon Echo setup and integration with the Wink Hub. so far I will recommend this product as it is a very inexpensive quick way to add automation to your home devices. On the other hand there is the Wink App that I think needs some work, and for what I got from the Wink tech support they continuously are improving it. With the app you can set up or schedule lights to turn On or off at a desired time or date. It also supports IFTTT that is a web-based service that allows users to create chains of simple conditional statements, called "Robots", which are triggered based on changes to other events such as unlocking a door turn the lights on your hallway. IFTTT is an abbreviation of "If This Then That" (pronounced like "gift" without the "g"). The only issue that I notice is that when you turn a group of lights On, they do not turn On all at the same time and some times there is a delay once you issue the command that a bout a second. I read some of the other reviews with issues and so far for me the money and the wide variety of products and protocols this Wink Hub is great. It has been working ok, and if I detect any more issues I will update my review.
Thank you for your feedback
Sorry, there was an error
Sorry we couldn't load the review

Top reviews from the United States

Reviewed in the United States on October 27, 2016
2 people found this helpful
Report
Reviewed in the United States on August 10, 2015
4 people found this helpful
Report

Top reviews from other countries

Translate all reviews to English
Jonathan Tompkins
1.0 out of 5 stars Read company reviews closely, I would have given 0 stars if it allowed me to
Reviewed in Canada on February 8, 2018
3 people found this helpful
Report
Cliente de Amazon
1.0 out of 5 stars Es lento
Reviewed in Mexico on March 15, 2017
One person found this helpful
Report
Teco
5.0 out of 5 stars por 800 pesos es lo mejor que puedes comprar
Reviewed in Mexico on August 20, 2018
Amazon Customer
5.0 out of 5 stars Works fine, most of the time
Reviewed in Canada on July 26, 2018
Cliente de Amazon
5.0 out of 5 stars Buen producto pero complicado
Reviewed in Mexico on September 1, 2019