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TP-Link TC-W7960 DOCSIS3.0 300Mbps Wireless WiFi Cable Modem Router for Comcast XFINITY, Time Warner Cable, Cox Communications, Charter, Spectrum

4.0 4.0 out of 5 stars 2,111 ratings

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Purchase options and add-ons

Brand TP-Link
Internet service provider Time Warner Cable, Xfinity, Cox, Charter, Spectrum
Connectivity Technology Wi-Fi
Compatible Devices Personal Computer
Total Ethernet Ports 4

About this item

  • Eliminate Your Cable Modem Monthly Rental Fee
  • Item is Cable Modem Router and great with Cable Internet plans up to 150Mbps
  • Certified for XFINITY from Comcast, Spectrum (Including Charter, Time Warner Cable, and Bright House Networks), Cox, Suddenlink, Mediacom, and WOW
  • Game, stream, and download at Wi-Fi speeds up to 300Mbps
  • Up to 343Mbps download and 143Mbps upload speeds (based on cable provider’s service)
  • Channel bonding of up to 8 downstream and 4 upstream channels
  • Industry-leading 2-year warranty and unlimited 24/7 technical support

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TP-Link TC-W7960 DOCSIS3.0 300Mbps Wireless WiFi Cable Modem Router for Comcast XFINITY, Time Warner Cable, Cox Communications, Charter, Spectrum
TP-Link TC-W7960 DOCSIS3.0 300Mbps Wireless WiFi Cable Modem Router for Comcast XFINITY, Time Warner Cable, Cox Communications, Charter, Spectrum
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Price$53.95$99.99-10% $197.97
List:$219.99
-17% $149.99
List:$179.99
-31% $131.94
List:$189.99
$104.95
Delivery
Get it as soon as Thursday, Apr 4
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Customer Ratings
Easy to install
4.2
4.4
4.2
4.4
4.2
4.3
WiFi signal
3.4
3.8
3.7
3.9
3.7
3.5
Tech Support
3.2
3.1
3.2
3.5
3.3
3.3
Easy to use
4.3
4.4
4.6
4.4
For gaming
3.1
4.5
2.8
Sold By
WifiMarket
Hitron Americas
Verdi!
MTRLC LLC
Amazon.com
Tech Finds Today
connectivity tech
Wi-Fi
Ethernet
Ethernet
Cable
Ethernet
ethernet ports
4
2
2
2
2
1
number of ports
2
3
2
6
2
3
data transfer rate
300 megabytes per second
1 gigabits per second
2500 megabits per second
6 gigabits per second
10 gigabits per second
343 megabits per second
max downstream rate
686 megabits per second
1 gigabits per second
2500 megabits per second
686 megabits per second
10000 megabits per second
686 megabits per second
max upstream rate
143 megabits per second
2.5 gigabits per second
1 gigabits per second
232 megabits per second
143 megabits per second

Product Description

Save yourself monthly rental fees and enjoy reliable Wi-Fi in your home with the TC-W7960. The 2-in-1 device works as both a cable modem and a router, replacing your ISP�s rental modem while also creating strong Wi-Fi for your home. The TC-W7960 sets up easily, and its 8x4 channel bonding keeps your connections reliable so you can game, watch movies, and download files without slowing down your network. Frequency Range: 2.4GHz; Interface Available: 4 x 10/100/1000Mbps RJ45 LAN Ports 1 Coax Port 1 USB 2.0 Port; Internal Memory: 16 MB flash and 128MB DDR3 SDRAM; System Requirement: Windows 10/8.1/8/7/Vista/2013/2008 OS X 10.4 or later (Ethernet Connection Only) UNIX and Linux; Wireless Standards: IEEE 802.11n/g/b 2.4GHz

What's in the box

  • TC-W7960, Ethernet Cable, Power Adapter, Quick Installation Guide
  • Looking for specific info?


    From the manufacturer


    Product Specifications:
    • Up to 300Mbps Wi-Fi on 2.4GHz.
    • 4x Gigabit LAN Ports.
    • 1x USB 2.0 port.
    • 2x Internal Antennas.
    • 8x4 Channel Bonding.
    • CableLabs-certified DOCSIS 3.0.

    A 2-in-1 Networking Solution

    Save yourself monthly rental fees and enjoy reliable Wi-Fi in your home with the TC-W7960. The 2-in-1 device works as both a cable modem and a router, replacing your ISP’s rental modem while also creating strong Wi-Fi for your home. The TC-W7960 sets up easily, and its 8x4 channel bonding keeps your connections reliable so you can game, watch movies, and download files without slowing down your network.

    Features and Benefits

    Fast Wi-Fi and 8x4 Channel Bonding

    - The TC-W7960 uses N300 Wi-Fi to connect to more of your devices at the same time while keeping all of your connections running smoothly.

    - Additionally, the cable modem router uses DOCSIS 3.0 technology and 8x4 channel bonding to increase its throughput, meaning faster overall speeds for your devices.

    No Rental Fees

    - Owning your cable modem router saves you the fees charged by many ISPs for renting their networking equipment.

    - Thanks to the monthly savings it brings, the TC-W7960 can ultimately pay for itself.

    Guest Network and Parental Controls

    - The TC-W7960’s Parental Controls let you manage when and how connected devices can access the Internet.

    - The cable modem router’s Guest Network feature provides visitors with Wi-Fi access separate from your main network.

    Features

    brand

    ISP Compatibility

    - The TC-W7960 is compatible with major cable ISPs, including XFINITY from Comcast, Cox, Spectrum, and more.

    - Compatible with cable internet plans up to 150Mbps.*

    *Actual cable internet uplink and downlink speeds will vary according to your cable provider, MSO provisioning, and the speed tier of your subscription.

    Simple Setup

    The TC-W7960 gets up and running easily. Just follow its simple setup instructions online or give your ISP a call for help with installation.

    High-Speed Wired Connections

    A USB port makes it easy to connect an external drive to the router for sharing files and media across your network. And you can create fast, reliable connections with your high-performance devices using four Gigabit Ethernet ports.

    Trusted Brand

    Our world class R&D team, streamlined vertical manufacturing and strict quality control have enabled us to consistently create exceptional high-quality products for the last 22 years.

    wifi modem internet modem wifi cable modem router
    TC-W7960 Archer CR700 CR1900
    Customer Reviews
    4.0 out of 5 stars
    2,111
    3.9 out of 5 stars
    3,120
    4.3 out of 5 stars
    657
    Operating Style Cable Modem Router Cable Modem Router Cable Modem Router
    Channel Bonding 8x4 16x4 24x8
    Downstream Data Rate Up to 343Mbps Up to 680Mbps Up to 1Gbps
    Wireless Speed N300 AC1750 AC1900
    Comcast / Xfinity Up to 215Mbps Up to 373Mbps Up to 642Mbps
    Spectrum (Charter, TWC, Bright House) Spectrum Internet Spectrum Internet Spectrum Internet
    COX Communications Preferred 100 Ultimate N/A
    Suddenlink Communications Internet 100 Internet 400 Internet 400
    Mediacom Cable Internet 200 Internet 200 Internet 200
    WOW Internet 100 Internet 100 Internet 100

    Product information

    Technical Details

    Collapse all

    Additional Information

    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
    Product Warranty: For warranty information about this product, please click here. [PDF ]

    Feedback

    TP-Link

    TP-Link TC-W7960 DOCSIS3.0 300Mbps Wireless WiFi Cable Modem Router for Comcast XFINITY, Time Warner Cable, Cox Communications, Charter, Spectrum


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    Product guides and documents

    Customer reviews

    4 out of 5 stars
    4 out of 5
    2,111 global ratings

    Customers say

    Customers like the ease of use of the modem. They mention that it comes with easy to understand instructions and the website for modifying your settings. However, some customers have reported issues with signal strength and connectivity. They say that the WiFi connection started posing problems after the first year. Customers also have issues with easy of resetting. They disagree on performance, value, speed, connectivity, and compatibility.

    AI-generated from the text of customer reviews

    260 customers mention235 positive25 negative

    Customers find the modem easy to set up and use. They appreciate the easy-to-understand instructions and website for modifying settings. They also mention that the mode is small and convenient. Customers also mention the tech support is good and the installation and activation was easy.

    "...Good- Easy to set up- Works out of the box with Comcast/Xfinity-..." Read more

    "...In summary:- Easy to install and easy to setup- Strong wifi signal- Works perfectly with Comcast-..." Read more

    "...The Comcast agent was highly helpful, and activation was a snap...." Read more

    "...Setup: Its very easy to follow instructions, basically you plug it in, and plug there cable, wait for all the lights to be solid, then either your..." Read more

    687 customers mention427 positive260 negative

    Customers are mixed about the performance of the modem. Some mention that it works pretty well, while others say that it doesn't always work and has problems running Netflix.

    "...It goes beyond providing my needs for all my devices. Excellent quality and performance." Read more

    "I am having problems running Netflix on my Xbox One S with this modem/router combo...." Read more

    "...So, I have now paired it with a Google WiFi Router and the pair works perfectly now to give me reliable and fast wifi internet all over my home...." Read more

    "I have Mediacom with 100Mmps service. This worked great for about two months, no issues. I was ready to write a glowing review and give it 5 stars!..." Read more

    221 customers mention110 positive111 negative

    Customers are mixed about the value of the modem. Some mention that it's good for the price, a great savings, and much cheaper than buying a separate modem and router. However, others say that it completely worthless, not worth it, and sub-standard.

    "Affordable combination modem and Wi-Fi router - much better than renting it from the cable company...." Read more

    "...off and on usually works, but that's already an unacceptable inconvenience for an expensive product when there's no reason for it to lose connection...." Read more

    "...It has HD due crystal clear pictures and sound, excellent purchase through Amazon. Working good on my internet phone...." Read more

    "...However, the performance of the particular one I got was sub-standard - this was unacceptable...." Read more

    174 customers mention62 positive112 negative

    Customers are mixed about the speed of the modem. Some mention that it has really good speed, and the internet is up and running very quickly. However, others say that the wifi speed was extremely slow and the router became very slow or out of service in a period of usage.

    "...(5) This router can only process data rates at approximately 300 Mb, so if you're ISP is offering speed greater than this - you're SOL and will..." Read more

    "...the city with tons of routers around me and I'm experiencing no issues or slow downs...." Read more

    "...still somewhat workable, what wasn't workable was when the speeds dropped to 0 Mbps, and that happened pretty often...." Read more

    "...My speed drops by 1/2 when I go from wired to wifi. My vpn is also incredibly slow on wifi (down to only 1 mbps when wired is 50 mbps)...." Read more

    64 customers mention35 positive29 negative

    Customers have mixed opinions about the connectivity of the modem. Some mention that it has great connectivity, with no connection issues. However, others say that their devices keep dropping.

    "...It does fine for wired connections. No issues at all there. But who uses wires anymore?..." Read more

    "...It drops off frequently - like we lose our internet connection at least once on most days. I check Xfinity's network status and all is clear...." Read more

    "...I am very pleased and impressed. Connection was a breeze with the card that has all your mac and password and serial number on it...." Read more

    "...aware of this because I stream our TV through Sling and it's constantly dropping out...." Read more

    39 customers mention18 positive21 negative

    Customers are mixed about the compatibility of the modem. Some mention that it works with Comcast as described, Time Warner Cable, and any kind of internet network. However, others say that it's not compatible with Comcaster Business, Chromecasts, Spectrum, and Northland Cable.

    "...reason you can't set up day light savings time, and the year is hard coded as 1970...." Read more

    "...Strong wifi signal- Works perfectly with Comcast- It's nice to have the option of easily configuring a guest network-..." Read more

    "...Now, I can't adjust time - the timezone is not remembered when I choose it, and I can't set time by hand. Maybe wrong time is what causes reboots...." Read more

    "...One good quality however, is that it acts as a cable modem and router so you don't need to buy them separately...." Read more

    451 customers mention92 positive359 negative

    Customers are dissatisfied with the signal strength of the modem. They mention that the WiFi connection started posing problems after the first year, it was extremely unreliable, and it randomly drops the Internet connection. Customers also say that the wireless router may become inoperable, and that the signal is not nearly as good as their 6 year old Netgear wifi.

    "...Last week, it started dropping its signal every 10-15 minutes. Now that I work from home, I couldn't take it anymore...." Read more

    "...However, wifi connections kept getting dropped...." Read more

    "...home and the only device connected to the wifi is my phone it will randomly disconnect. Sometimes the router just restarts on it's own...." Read more

    "Overall the router is great and does the job. The one issue is the range of the router...." Read more

    39 customers mention4 positive35 negative

    Customers dislike the ease of resetting the modem. They say it needs to be reset all the time, completely disappears, and it's a hassle to constantly reset it. The worst part is that the mode does not even bother to reset itself, you have to manually do it yourself. Customers also mention that the wireless radio needs a reset at least once a day, and started re-setting itself to factory settings.

    "...great and we never have problems with speed but sometimes, it needs to be reset to get the Wifi to work." Read more

    "...and then WIFI started failing more and more frequently, neither restart nor reset helped. TP-Link support was helpful after a bit of a wait...." Read more

    "...And once it resets itself, it works just fine. But it is a hassle to constantly reset it, especially if I am working in another room wondering why..." Read more

    "...the video not load, but the wifi signal completely disappears and has to be reset...." Read more

    Cheap and Useless in 2022
    2 Stars
    Cheap and Useless in 2022
    I was using a TP Link W7960 from 5 years ago and did never get decent performance, I tried using the best channel (1,6,11) and 24.Ghz with latest firmware, 300Mbps Xfinity network but i wasn't getting the results. I decided to get the best hardware in Motorola MG8702, and you can see that it was 8.7Mbps only 20 feet away from the router with TP link, with Motorola it is 300Mbps at 20 feet away. I am blown away by the speed and performance of this Motorola MG 8702.
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