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Located in Polanco, one of the most prestigious commercial districts in Mexico City, Alteza Polanco offers fully appointed accommodations with free WiFi access and a meeting room. The functional and equipped suites include a microwave, coffee maker and small fridge. All suites are air conditioned and boast cable TV. The private bathroom provides free toiletries, a hairdryer and a shower. Alteza Polanco also offers a small fitness room with 3 fitness devices, and luggage storage. The friendly staff can help with information about popular sightseeing in the area. Alteza Polanco is just a few steps of large shopping malls, commercial zones and various restaurants. Antara Fashion Hall is 0.6 mi from the property, while Centro Banamex and Plaza Polanco can be reached 10 minutes' drive away. Chapultepec Park and Paseo de la Reforma, where the city’s major museums are located, is 10 minutes’ drive away.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (9.3)


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
9.3
Facilities
8.5
Cleanliness
9.0
Comfort
8.9
Value for money
8.2
Location
9.3
Free WiFi
9.2
High score for Mexico City
Select topics to read reviews:

See what guests loved the most:

  • A
    Alejandra
    United States of America United States of America
    All of it. Staff was really nice. Room was very clean. Location was great. I would come back for sure
  • Reid
    Belize Belize
    Customer Service was excellent ; the staff very helpful. I requested assistance with Taxi Services; the staff ensured that the taxi was at the hotel right on time. Very cordial staff. I would definitely recommend Alteza Polanco Hotel to all my...
  • John
    Mexico Mexico
    Very large room. Comfortable bed. Great shower. Great value. About 1/2 he from the airport

Hotel area info

Restaurants
1 Restaurant On Site

  • ESTELLE
    • Cuisine
      Mexican
    • Open for
      Breakfast
    • Ambience
      Traditional

Amenities of Alteza Polanco
Great facilities! Review score, 8.5

Most popular amenities
  • Free WiFi
  • Airport shuttle
  • Fitness center
  • Family rooms
  • Non-smoking rooms
  • Spa
  • Restaurant
  • 24-hour front desk
  • Room service
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Sun deck
  • Terrace
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Private entrance
  • Elevator
  • Family rooms
  • Ironing facilities
  • Suit press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Fitness
  • Full-body massage
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Alteza Polanco takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
12+ years
Extra bed upon request
$20 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Alteza Polanco accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note the restaurant is open from 7:00 to 22:00 from Monday to Friday and from 07:00 to 20:00 on Saturdays and Sundays.

Property offers continental breakfast from September 1st, 2020- January 10th, 2021.

Please note that for group reservations of more than 5 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Alteza Polanco

  • Alteza Polanco offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Fitness
    • Full-body massage

  • The prices at Alteza Polanco may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Alteza Polanco is from 3:00 PM, and check-out is until 12:00 PM.

  • Alteza Polanco has 1 restaurant:

    • ESTELLE

  • Alteza Polanco is 5 miles from the center of Mexico City. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Alteza Polanco include:

    • Quad
    • Suite
    • Double