Although larger than expected, the staff made the stay feel more intimate. We had a great, spacious room on the third floor. Very clean, well appointed. Good airrcon, bathroom and bed. Good restaurant attached. Pool very good. They host groups who were out early and back late so very peaceful. 5 mins walk to the bus station and collectivo for ruins.

Dean Australia

The Hotel Chablis is located on a charming street with nice restaurants close-by. The pool area is lovely! The bathroom is immaculate! The beds are comfortable! It has air-conditioning which is wonderful in the tropics! We had a delicious American breakfast every day, and I was so pleased that they accommodated my need for lactose-free milk. Most importantly, the staff was gracious, kind and helpful. Sergio was an amazing host! We really appreciated his assistance in arranging a private driver to take us to and from Villahermosa and to Agua Azul....and arranging an English-speaking tour (Mayatour) to the Palenque ruins. Fabulous! Sergio couldn't have been more accommodating! We were also grateful to Efrain at the front desk because he spoke excellent English to answer our questions. Muchas gracious! We will surely stay here when we return to Palenque!

Billie United States of America

The staff were uniformly friendly and helpful. The on site restaurant was tasty and reasonable. It is in a beautiful and safe location.

Carol United States of America

The place was clean ,comfortable and close to center.. Food was great though I would have liked more sides on some of the breakfast dishes.

Angela United States of America

Very comfortable, large room and cleaned every day. The room had everything we could want, fridge, bedside lamps, hairdryer,balcony with table and chairs. The first room we were given didn’t have a great outlook so we asked to change which they arranged immediately and with no bother. The area round the pool was lovely with loungers and hammocks and there was always some shade. The pool was regularly cleaned of falling leaves. The restaurant served a variety of food of good quality and fairly priced. It was very pleasant to have candlelit dinners by the pool. The location was great, 5 minute walk to the bus station, 7 minutes to the market and 10 to the main square. The area was very pleasant and quiet with restaurants and coffee shops. We extended our stay and would highly recommend.

Frances Canada

Calm. No smoking even on the balconies. Staff were friendly. Excellent breakfast.

Tema Canada

Impeccable service, great staff, wonderful restaurant, clean, comfortable room, very quiet and powerful a/c, very well lit room.

Dr United States of America

Arguably one of the top hotels in town, and yet not very expensive. Overall comfort is much above average. They also have a nice open air lobby, with a pool right in the middle of it, with sun loungers and hammocks. The reception guy helped me a lot with reservation of train tickets ("Tren Maya" is completely new thing and it is not easy).

Denis Czech Republic

The hotel was excellent in almost every regard. The location is beautiful. It’s a leafy enclave with parrots and iguanas (the parrots can be a bit loud). Everything you need is on this street, restaurants, bars, a convenience store, handicrafts etc. the hotel arranged transport to the sites I wished to see. They did my laundry. Normally I would say get out and check out the town but Palenqué doesn’t have that much to offer so this hotel was perfect. The service was friendly and helpful. The room was nice and updated probably not too long ago. The restaurant was average but like I said, plenty of restaurants on the street. Excellent value for money. Definitely recommend Hotel Chablis.

Susan United States of America

The rooms were clean and comfortable. The shower was hot and had nice water pressure. The AC kept the room cool and the patio was nice to enjoy the thunderstorm from. The staff were very accommodating and kind. I'd definitely stay here again!

Sarah United States of America