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Western Digital 3TB My Cloud Personal Network Attached Storage - NAS - Western DigitalBCTL0030HWT-NESN

3.8 3.8 out of 5 stars 5,847 ratings

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3TB
Single Drive

About this item

  • Centralized, whole-home storage
  • Mobile and remote web access, Backs up PC and Mac computers
  • Photo and video backup for smartphones and tablets, Operating System - Windows/Mac
  • Sync software to keep content up-to-date across all your computers
  • Creates a common place for friends and family to share photos
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Western Digital 3TB My Cloud Personal Network Attached Storage - NAS - Western DigitalBCTL0030HWT-NESN
Western Digital 3TB My Cloud Personal Network Attached Storage - NAS - Western DigitalBCTL0030HWT-NESN
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Price$199.99-8% $159.99
List:$174.00
-13% $129.99
List:$149.99
$94.99
Delivery
Get it Mar 27 - Apr 1
Get it as soon as Wednesday, Mar 27
Get it as soon as Wednesday, Mar 27
Customer Ratings
Storage Capacity
3.9
4.5
4.3
4.5
Tech Support
2.3
4.0
3.2
4.0
Easy to install
3.8
2.4
4.6
Durability
3.7
4.4
User interface
2.7
3.3
Sold By
iTech365 (We Record Serial Numbers)
Amazon.com
Buffalo Americas Inc
Amazon.com
storage capacity
3000 GB
8000 GB
2 TB
4 TB
hardware interface
ethernet
usb
usb3.0
sata 6 0 gb
compatible devices
Smartphone, Tablet, Desktop
Desktop PC, MAC, PC, Mac
Desktop
Desktop
form factor
3.5-inch
3.5-inch
3.5-inch
read speed
120 megabytes per second
180 megabytes per second

What's in the box

  • Computer Peripherals^External Hard Drives^External Hard Drives^
  • Product Description

    Finally, a cloud of your own - save everything in one place and access it from anywhere with your PC, Mac, smartphone or tablet. Protect your files with automatic file backup for all your PC and Mac computers. And it's all stored on your home or office network, not a remote server, so there's no mysterious location of your data. It's more than network storage, it's your own personal cloud.. provides an extensible design that enables Service prioritization for data. Design that delivers high availability, scalability, and for maximum flexibility and price/performance. The country of Origin is Singapore. Compatible with: PC, Mac

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    Product information

    Technical Details

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    Additional Information

    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
    For warranty information about this product, please click here [PDF ]

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    Product guides and documents


    From the manufacturer


    Compatible with PC and Mac computers

    Works great with all the PC and Mac computers in your home, right out of the box.

    Keep it at home. Access it anywhere.

    My Cloud is a private, personal storage unit that plugs into your home network. It automatically backs up and centralizes all your content in one safe place that only you control. And because it’s online, you, friends and family can quickly access and share whatever you want, with any device, anywhere you have an Internet connection.

    • Centralized, whole-home storage
    • Mobile and remote web access
    • Photo and video backup for smartphones and tablets
    • Sync software to keep content up-to-date across all your computers

    Store it all in one place

    Centralize all your photos, videos, music and files in one secure place, at home and under your control.

    Access it from anywhere

    If you have an Internet connection, your photos, videos and files are just a click away. Sign in to MyCloud.com or use the My Cloud app on your phone or tablet to connect directly to your personal cloud.

    Sync your favorite content

    WD Sync automatically synchronizes content across all your computers and your My Cloud unit, so your important files are always up to date and accessible from all your devices.

    Backup for all your computers

    Automatically back up all the PC and Mac computers in your home to your My Cloud device.

    Photo and video backup for smartphones and tablets

    Automatically back up all the photos and videos captured so you can easily free up space and never miss a shot.

    Collect and share photos in one simple place

    Create one simple place for you, friends and family to collect and share memorable photos so nobody misses a thing.

    personal cloud, cloud storage, my cloud RAID 1, back up storage, media storage
    My Cloud My Cloud Mirror
    Customer Reviews
    3.9 out of 5 stars
    384
    Personal Cloud Storage 2-bay Personal Cloud Storage
    Perfect for Storing everything in one secure place and accessing it anywhere Keeping all your stored content twice as safe and accessible anywhere
    Capacity 2 TB - 8 TB 4 TB - 12 TB
    WD Sync - file synchronization app
    My Cloud mobile and web access
    Mirror Mode (RAID 1) for two copies of all your content
    PC/ Mac ready (no formatting required)
    Automatic backup with WD SmartWare Pro
    USB 3.0 expansion port 1x 2x

    Customer reviews

    3.8 out of 5 stars
    3.8 out of 5
    5,847 global ratings

    Customers say

    Customers like the storage of the system cabinet. They say it is a very nice network storage, and it is easy to setup for remote access. Customers also say that it has solved their home storage issues and the sheer storage capacity is definite plus. However, some customers are disappointed with the software. Customers differ on performance, ease of use, connectivity, value, quality, and backup.

    AI-generated from the text of customer reviews

    374 customers mention306 positive68 negative

    Customers like the storage of the system cabinet. They mention that it's a very nice network storage, and easy to setup for remote access. The sheer storage capacity is a definite plus for those with, and the storage is reliable. The wireless read and write speeds can be, and as a local storage center, backup drive for all files, photos, videos, etc.

    "...Once I got it setup, it has worked well as a backup drive...." Read more

    "...On a positive note, the sheer storage capacity is a definite plus for those with extensive data needs...." Read more

    "...Since I set up the drive I have had no problems at all. It has GB Ethernet and transfers are fast and easy...." Read more

    "...Finally, I do like the storage now as it works, it has solved my home storage issues and everyone can access and also I can remote access, so I..." Read more

    2,341 customers mention1,230 positive1,111 negative

    Customers are mixed about the performance of the system cabinet. Some mention that it does what it advertises, and does it very well. They say it works fine for streaming video to the TV and for placing files on a My Cloud and iTunes. However, others say that it's really slow and buggy, with a bit of lag in these apps. They also mention that the speeds were only at 10 mb/s and that the initial download was extremely slow.

    "...Good price for an entry level NASEasy to use/set upFast transfers, in my assessmentsUpgradeableCon's:..." Read more

    "...is going to freak when more people learn how badly the cloud products are broken. WD stock is going to suffer the customer outrage...." Read more

    "...Very simple to set up and the drive writes data remarkably fast...." Read more

    "...to do this because the existing WD software is convoluted and poorly conceived; it has the distinct feel of something jury-rigged as an afterthought...." Read more

    1,702 customers mention980 positive722 negative

    Customers are mixed about the ease of use of the system cabinet. Some mention that it was incredibly easy to configure, had a sleek look, and both random and intuitive software. They say that there is no installation software for PC, Mac or Smart TV, you can right away access it. However, others say that it did take a while to understand how to set up and use 2-way syncing, making it pretty time consuming to manually do this. They also mention that there are no easy indications on how to make this device visible as a network drive.

    "...Pro's:Good price for an entry level NASEasy to use/set upFast transfers, in my assessmentsUpgradeableCon's:..." Read more

    "...It worked. Yes, it worked for 3 days locally but still no access using www.wd2go remote drive map access...." Read more

    "...This device does EXACTLY what you want it to do. Very simple to set up and the drive writes data remarkably fast...." Read more

    "...Being competitively priced with regular externals, containing an easy to use application for access anywhere on the planet, a quick and easy setup..." Read more

    693 customers mention225 positive468 negative

    Customers are mixed about the connectivity of the system cabinet. Some mention that it's easy to transfer information over, and streaming home movies to TV is easy. They say they were able to connect fairly easily, and access is quick. However, others say that it loses connection and disconnects. They also mention that the telephone connections are not stable, making it even harder to connect.

    "...Cannot connect directly to computer for transfers. (I knew this going in, so not a surprise)***Update 24 April 2014***..." Read more

    "...streaming home movies to TV is easy. You just copy them to the public "shares" which is a folder on the device...." Read more

    "...complained about having to restart this device and it not staying connected to the network. I have NOT had that problem...." Read more

    "...They hangs 50% of the time if you click REBOOT from the utilities menu...." Read more

    386 customers mention267 positive119 negative

    Customers are mixed about the value of the system cabinet. Some mention that it is very reasonable in price compared to a full server, and worth the money. They also say it is a good value for 4TB space. However, others say that it's not worth the price, a disappointment, and a waste of money.

    "...Pro's:Good price for an entry level NASEasy to use/set upFast transfers, in my assessmentsUpgradeableCon's:..." Read more

    "...Being competitively priced with regular externals, containing an easy to use application for access anywhere on the planet, a quick and easy setup..." Read more

    "WDMyCloud any version: AVOID – JUNK – WILL LET YOU DOWN WHEN YOU NEED IT.After 5 weeks of trying to live with this poor cheap NAS choice...." Read more

    "...This seemed the perfect combination of price and speed, so I'm giving it a shot...." Read more

    324 customers mention129 positive195 negative

    Customers are mixed about the quality of the system cabinet. Some mention that the new software is great, it's a good media server, and extremely capable system. They appreciate the auto-update setting for firmware, which they say allows them to update the firmware effortlessly. However, other customers say that it'd be infuriating if they didn't have an internet connection. They also mention that firmware updates have been fairly frequent.

    "...Very bad issue: If you upload files to fast, the WD content scan will hang and cause the WD Mycloud to go nuts requiring a full power cycle...." Read more

    "...Setup was extremely simple and I was able to update the firmware effortlessly...." Read more

    "...1. Changes IP address2. Loses connection / goes to sleep3. To SlowKnowing, I hoped :-), what I was getting into...." Read more

    "...A nice feature is an auto-update setting for firmware (which I have set) and I've confirmed the latest (v04.00.00-607)...." Read more

    315 customers mention195 positive120 negative

    Customers are mixed about the backup. Some mention that the WD SmartWare is a very good incremental backup utility that is quick to setup. They also say that the device is able to continually back up files in the background. However, some customers report issues with the backup software included, saying that it fails to complete successfully.

    "...The backup is fast, I have a wired gigabit Ethernet network, and this takes full advantage...." Read more

    "...It does not seem to back up any of the files in the My Photos and My Videos folders on my PC. This was one of the primary things I had wanted...." Read more

    "...This gives you an option to continually back up files in the back ground. The setup is straight forward and it works...." Read more

    "...Overall, I think this is a reasonable option for a home backup solution. It is not the speediest, but it is also not the spendiest approach...." Read more

    249 customers mention33 positive216 negative

    Customers are dissatisfied with the software that comes with the system cabinet. They mention that it's very buggy, amateurish, and confusing. Some say that the software installs unneeded software and does not yet have the functionality to open a file on one computer. They also mention that the interface is too confusing and cumbersome. Overall, some customers feel that the product is more trouble than it'd be worth.

    "...Sound complicated? It is. I have to do this because the existing WD software is convoluted and poorly conceived; it has the distinct feel of..." Read more

    "...the quick guide and that was easy enough; however it installed a bunch of unneeded software including Apple Bonjour used by a useless utility..." Read more

    "...About an hour into it, it stopped with an error message that suggested that the network connection was down...." Read more

    "...It's really buggy. I've noticed the device often crashes if I try to transfer folders bigger that 1.2 gigs from it to my computer...." Read more

    Crap...
    2 Stars
    Crap...
    So, I've seen where different expert looking people have given this device good reviews, more or less citing user ignorance as being the problem in most cases. Being an IT guy myself, I know all-too-well how often ignorance can make a good product look bad.Not the case here.. I have an enormous amount of experience with ten or twelve different types of network storage mechanisms... this product is bad, outright.Sure, its priced extremely low for a device of its type. One could argue the "you get what you pay for" deal... but I think that products, regardless of their price, should be held to at least some sort of performance expectation. I could sell you a hammer and call it a "3d building construction simulator" ... but, c'mon... once things fall below a certain point.. they're just crap.I read one review where someone more or less "debunked" the different complaints for this device.. I'd like to just base my review off of his.> He says, "Slowness" = "Anti-virus"Anti-virus is for suckers... I don't use them... it's slow because its just slow... really slow. I've spent a good amount of time, money, and effort converting my rather sizable home network to gigabit capable. Flowing in and out of every device is cat6 cable. I think I've peaked at around 1.5MBps (12 Megabits) with this guy. Horrible, really horrible, by just about any standard.It seems clear to me that the processor used to power this device's smart features is incredibly slow. It's also been installed as a sort of bottleneck. For example, if the drive is doing its media scan... which is does often [by default], transfer speeds tank to virtually nothing.You'd think that its function as a NAS would be paramount in the design of this device, but its apparent to me that it was not.I also think that its NIC is crap, but I have not tested that specifically.> He says, "Disconnects" = "Drive Sleep"Maybe. But that mean's that the drive will "sleep" in the middle of practically anything. It disconnects for reasons unknown to me, but its clearly not-by-design... unless the designer was drunk. It seems that my drive is going offline constantly. I use it only a few times per day, but it still manages to be unavailable at precisely those times.If it were wireless, I'd consider giving it a pass (though still probably wouldn't) .. but it has a Ethernet cable... no excuse.Personally I think the drive errors and reboots often, and that's the disconnect.> He says, "Changes IP" = "DHCP"Ok, he's right on that... that's precisely the reason. If the drive did not crash, or err... disconnect... so often, then this would be less of a problem.. but it would always be a problem.Also, yes, it really boils down to WD defaults.--The main gripe I have with this device, as with all NAS appliances, is that they must be awesome, or they are a complete waste of money. I bought mine in hopes of stashing the family photos and videos on there so that we could watch them anywhere in the house, but, since its slow it does not serve as a primary storage device. I find myself copying the videos and photos ahead of when we might want to view them onto the device we want to use. So, at best, its a nice "middle of the night backup device".. when speed doesn't matter at all.Its also not reliable. This is my own fault. When I bought it I knew it did not have RAID, and bought it anyway. That was a huge mistake. Because it doesn't have any redundancy, and because it can hold 3tb of data, its a problem waiting to happen. Although I was brave enough to buy a non-raid NAS, I've yet to be brave enough to isolate anything important onto it.--Bottom line: I don't care what measurement you're using, this drive is bad. Spend a little more on a proper NAS.. you'll be glad that you did.
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    Top reviews from the United States

    Reviewed in the United States on April 11, 2014
    Size: 4TBStyle: Single DriveVerified Purchase
    4 people found this helpful
    Report
    Reviewed in the United States on February 6, 2014
    Size: 3TBStyle: Single DriveVerified Purchase
    One person found this helpful
    Report

    Top reviews from other countries

    Translate all reviews to English
    Jean-Yves Lepage
    5.0 out of 5 stars Vers good
    Reviewed in Canada on March 10, 2019
    Armando Romero
    5.0 out of 5 stars tienes tu propia nube
    Reviewed in Mexico on December 27, 2018
    Size: 6TBStyle: Single DriveVerified Purchase
    dave
    5.0 out of 5 stars Great product
    Reviewed in Canada on November 21, 2017
    Alan Eyre
    4.0 out of 5 stars Not good for multiple users. (Edit: good for multiple users)
    Reviewed in Canada on October 23, 2017
    Derek
    5.0 out of 5 stars Excelente desempeño,
    Reviewed in Mexico on August 22, 2017
    Size: 8TBStyle: Dual DriveVerified Purchase