Hard Drive | 3 TB |
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Number of USB 2.0 Ports | 1 |
Number of USB 3.0 Ports | 1 |
- 6 VIDEOS
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Western Digital 3TB My Cloud Personal Network Attached Storage - NAS - Western DigitalBCTL0030HWT-NESN
Digital Storage Capacity | 3000 GB |
Brand | Western Digital |
Hard Disk Form Factor | 3.5 Inches |
Compatible Devices | Desktop, Tablet, Smartphone |
Installation Type | External Hard Drive |
Color | White |
Hard Disk Size | 3 TB |
Specific Uses For Product | Gaming |
Included Components | Computer Peripherals^External Hard Drives^External Hard Drives^ |
Cache Size | 3 TB |
About this item
- Centralized, whole-home storage
- Mobile and remote web access, Backs up PC and Mac computers
- Photo and video backup for smartphones and tablets, Operating System - Windows/Mac
- Sync software to keep content up-to-date across all your computers
- Creates a common place for friends and family to share photos
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Important information
Legal Disclaimer
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Videos
Videos for this product
3:15
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Quick Review of WD 4TB My Cloud Personal Network Storage
Sal⭐️⭐️⭐️⭐️⭐️
Videos for this product
0:43
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I have 2 of these + Extender = Killer Combo #router #setup
Sal⭐️⭐️⭐️⭐️⭐️
Videos for this product
0:50
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Amazing for Remote Backups (Also has an App for iPhone)
Sal⭐️⭐️⭐️⭐️⭐️
Videos for this product
1:37
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Network or Portable? #thisorthat
🍀 CloverTac Reviews
Compare with similar items
This Item Western Digital 3TB My Cloud Personal Network Attached Storage - NAS - Western DigitalBCTL0030HWT-NESN | Recommendations | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | $199.99$199.99 | -8% $159.99$159.99 List: $174.00 | -13% $129.99$129.99 List: $149.99 | $94.99$94.99 |
Delivery | Get it Mar 27 - Apr 1 | — | Get it as soon as Wednesday, Mar 27 | Get it as soon as Wednesday, Mar 27 |
Customer Ratings | ||||
Storage Capacity | 3.9 | 4.5 | 4.3 | 4.5 |
Tech Support | 2.3 | 4.0 | 3.2 | 4.0 |
Easy to install | 3.8 | — | 2.4 | 4.6 |
Durability | 3.7 | 4.4 | — | — |
User interface | 2.7 | — | 3.3 | — |
Sold By | iTech365 (We Record Serial Numbers) | Amazon.com | Buffalo Americas Inc | Amazon.com |
storage capacity | 3000 GB | 8000 GB | 2 TB | 4 TB |
hardware interface | ethernet | usb | usb3.0 | sata 6 0 gb |
compatible devices | Smartphone, Tablet, Desktop | Desktop PC, MAC, PC, Mac | Desktop | Desktop |
form factor | 3.5-inch | 3.5-inch | — | 3.5-inch |
read speed | — | 120 megabytes per second | — | 180 megabytes per second |
What's in the box
Product Description
Finally, a cloud of your own - save everything in one place and access it from anywhere with your PC, Mac, smartphone or tablet. Protect your files with automatic file backup for all your PC and Mac computers. And it's all stored on your home or office network, not a remote server, so there's no mysterious location of your data. It's more than network storage, it's your own personal cloud.. provides an extensible design that enables Service prioritization for data. Design that delivers high availability, scalability, and for maximum flexibility and price/performance. The country of Origin is Singapore. Compatible with: PC, Mac
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Product information
Technical Details
Brand | Western Digital |
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Series | WDBCTL0030HWT-NESN |
Item model number | WDBCTL0030HWT-NESN |
Hardware Platform | PC, Mac |
Operating System | Windows/Mac |
Item Weight | 2.12 pounds |
Product Dimensions | 7.6 x 8.2 x 6.3 inches |
Item Dimensions LxWxH | 7.6 x 8.2 x 6.3 inches |
Color | White |
Flash Memory Size | 3 TB |
Manufacturer | Western Digital |
ASIN | B00EVVGAC6 |
Is Discontinued By Manufacturer | No |
Date First Available | October 2, 2013 |
Additional Information
Customer Reviews |
3.8 out of 5 stars |
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Best Sellers Rank | #1,001 in Network Attached Storage (NAS) Devices |
Warranty & Support
Feedback
Product guides and documents
From the manufacturer
Compatible with PC and Mac computers
Works great with all the PC and Mac computers in your home, right out of the box.
Keep it at home. Access it anywhere.
My Cloud is a private, personal storage unit that plugs into your home network. It automatically backs up and centralizes all your content in one safe place that only you control. And because it’s online, you, friends and family can quickly access and share whatever you want, with any device, anywhere you have an Internet connection.
- Centralized, whole-home storage
- Mobile and remote web access
- Photo and video backup for smartphones and tablets
- Sync software to keep content up-to-date across all your computers
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Store it all in one placeCentralize all your photos, videos, music and files in one secure place, at home and under your control. |
Access it from anywhereIf you have an Internet connection, your photos, videos and files are just a click away. Sign in to MyCloud.com or use the My Cloud app on your phone or tablet to connect directly to your personal cloud. |
Sync your favorite contentWD Sync automatically synchronizes content across all your computers and your My Cloud unit, so your important files are always up to date and accessible from all your devices. |
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Backup for all your computersAutomatically back up all the PC and Mac computers in your home to your My Cloud device. |
Photo and video backup for smartphones and tabletsAutomatically back up all the photos and videos captured so you can easily free up space and never miss a shot. |
Collect and share photos in one simple placeCreate one simple place for you, friends and family to collect and share memorable photos so nobody misses a thing. |
My Cloud | My Cloud Mirror | |
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Customer Reviews |
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3.9 out of 5 stars
384
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Personal Cloud Storage | 2-bay Personal Cloud Storage | |
Perfect for | Storing everything in one secure place and accessing it anywhere | Keeping all your stored content twice as safe and accessible anywhere |
Capacity | 2 TB - 8 TB | 4 TB - 12 TB |
WD Sync - file synchronization app | ✓ | ✓ |
My Cloud mobile and web access | ✓ | ✓ |
Mirror Mode (RAID 1) for two copies of all your content | ✓ | |
PC/ Mac ready (no formatting required) | ✓ | ✓ |
Automatic backup with WD SmartWare Pro | ✓ | ✓ |
USB 3.0 expansion port | 1x | 2x |
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the storage of the system cabinet. They say it is a very nice network storage, and it is easy to setup for remote access. Customers also say that it has solved their home storage issues and the sheer storage capacity is definite plus. However, some customers are disappointed with the software. Customers differ on performance, ease of use, connectivity, value, quality, and backup.
AI-generated from the text of customer reviews
Customers like the storage of the system cabinet. They mention that it's a very nice network storage, and easy to setup for remote access. The sheer storage capacity is a definite plus for those with, and the storage is reliable. The wireless read and write speeds can be, and as a local storage center, backup drive for all files, photos, videos, etc.
"...Once I got it setup, it has worked well as a backup drive...." Read more
"...On a positive note, the sheer storage capacity is a definite plus for those with extensive data needs...." Read more
"...Since I set up the drive I have had no problems at all. It has GB Ethernet and transfers are fast and easy...." Read more
"...Finally, I do like the storage now as it works, it has solved my home storage issues and everyone can access and also I can remote access, so I..." Read more
Customers are mixed about the performance of the system cabinet. Some mention that it does what it advertises, and does it very well. They say it works fine for streaming video to the TV and for placing files on a My Cloud and iTunes. However, others say that it's really slow and buggy, with a bit of lag in these apps. They also mention that the speeds were only at 10 mb/s and that the initial download was extremely slow.
"...Good price for an entry level NASEasy to use/set upFast transfers, in my assessmentsUpgradeableCon's:..." Read more
"...is going to freak when more people learn how badly the cloud products are broken. WD stock is going to suffer the customer outrage...." Read more
"...Very simple to set up and the drive writes data remarkably fast...." Read more
"...to do this because the existing WD software is convoluted and poorly conceived; it has the distinct feel of something jury-rigged as an afterthought...." Read more
Customers are mixed about the ease of use of the system cabinet. Some mention that it was incredibly easy to configure, had a sleek look, and both random and intuitive software. They say that there is no installation software for PC, Mac or Smart TV, you can right away access it. However, others say that it did take a while to understand how to set up and use 2-way syncing, making it pretty time consuming to manually do this. They also mention that there are no easy indications on how to make this device visible as a network drive.
"...Pro's:Good price for an entry level NASEasy to use/set upFast transfers, in my assessmentsUpgradeableCon's:..." Read more
"...It worked. Yes, it worked for 3 days locally but still no access using www.wd2go remote drive map access...." Read more
"...This device does EXACTLY what you want it to do. Very simple to set up and the drive writes data remarkably fast...." Read more
"...Being competitively priced with regular externals, containing an easy to use application for access anywhere on the planet, a quick and easy setup..." Read more
Customers are mixed about the connectivity of the system cabinet. Some mention that it's easy to transfer information over, and streaming home movies to TV is easy. They say they were able to connect fairly easily, and access is quick. However, others say that it loses connection and disconnects. They also mention that the telephone connections are not stable, making it even harder to connect.
"...Cannot connect directly to computer for transfers. (I knew this going in, so not a surprise)***Update 24 April 2014***..." Read more
"...streaming home movies to TV is easy. You just copy them to the public "shares" which is a folder on the device...." Read more
"...complained about having to restart this device and it not staying connected to the network. I have NOT had that problem...." Read more
"...They hangs 50% of the time if you click REBOOT from the utilities menu...." Read more
Customers are mixed about the value of the system cabinet. Some mention that it is very reasonable in price compared to a full server, and worth the money. They also say it is a good value for 4TB space. However, others say that it's not worth the price, a disappointment, and a waste of money.
"...Pro's:Good price for an entry level NASEasy to use/set upFast transfers, in my assessmentsUpgradeableCon's:..." Read more
"...Being competitively priced with regular externals, containing an easy to use application for access anywhere on the planet, a quick and easy setup..." Read more
"WDMyCloud any version: AVOID – JUNK – WILL LET YOU DOWN WHEN YOU NEED IT.After 5 weeks of trying to live with this poor cheap NAS choice...." Read more
"...This seemed the perfect combination of price and speed, so I'm giving it a shot...." Read more
Customers are mixed about the quality of the system cabinet. Some mention that the new software is great, it's a good media server, and extremely capable system. They appreciate the auto-update setting for firmware, which they say allows them to update the firmware effortlessly. However, other customers say that it'd be infuriating if they didn't have an internet connection. They also mention that firmware updates have been fairly frequent.
"...Very bad issue: If you upload files to fast, the WD content scan will hang and cause the WD Mycloud to go nuts requiring a full power cycle...." Read more
"...Setup was extremely simple and I was able to update the firmware effortlessly...." Read more
"...1. Changes IP address2. Loses connection / goes to sleep3. To SlowKnowing, I hoped :-), what I was getting into...." Read more
"...A nice feature is an auto-update setting for firmware (which I have set) and I've confirmed the latest (v04.00.00-607)...." Read more
Customers are mixed about the backup. Some mention that the WD SmartWare is a very good incremental backup utility that is quick to setup. They also say that the device is able to continually back up files in the background. However, some customers report issues with the backup software included, saying that it fails to complete successfully.
"...The backup is fast, I have a wired gigabit Ethernet network, and this takes full advantage...." Read more
"...It does not seem to back up any of the files in the My Photos and My Videos folders on my PC. This was one of the primary things I had wanted...." Read more
"...This gives you an option to continually back up files in the back ground. The setup is straight forward and it works...." Read more
"...Overall, I think this is a reasonable option for a home backup solution. It is not the speediest, but it is also not the spendiest approach...." Read more
Customers are dissatisfied with the software that comes with the system cabinet. They mention that it's very buggy, amateurish, and confusing. Some say that the software installs unneeded software and does not yet have the functionality to open a file on one computer. They also mention that the interface is too confusing and cumbersome. Overall, some customers feel that the product is more trouble than it'd be worth.
"...Sound complicated? It is. I have to do this because the existing WD software is convoluted and poorly conceived; it has the distinct feel of..." Read more
"...the quick guide and that was easy enough; however it installed a bunch of unneeded software including Apple Bonjour used by a useless utility..." Read more
"...About an hour into it, it stopped with an error message that suggested that the network connection was down...." Read more
"...It's really buggy. I've noticed the device often crashes if I try to transfer folders bigger that 1.2 gigs from it to my computer...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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Let me start this by saying that the WD MyCloud 4TB is my first foray into NAS. I ordered the drive after reading one review, but then I grew extremely worried because I got to many of the other reviews of this product that were less than stellar. For me, it has been "so far, so good". The first thing I did was turn off sleep mode as recommended. I attached the drive to my router, hardwired my desktop to the router and downloaded the software and I was ready to transfer files in less than 5 minutes. Next I tested out the speed by transfering one show, around 200 MB, it transfered in about a minute. Then I transfered an entire season of shows, took about 9 minutes. Finally I transferred 1.5 TB of shows, it took about 24 hours. The speeds are to be expected being that it is all wireless, and I was somewhat impressed by them after reading what other people were dealing with. I went up to my TV and easily found the drive as visible and watched part of an episode to make sure it was good to go. Then I went to my wife's Surface Tablet and connected via that, easy. All said, I only have to worry about reliability which was the other major issue.
Pro's:
Good price for an entry level NAS
Easy to use/set up
Fast transfers, in my assessments
Upgradeable
Con's:
Only comes in white (doesn't match my black gaming set up)
Only one expansion USB 3.0 (you have to buy a powered router to plug in more than one external drive to expand)
Cannot connect directly to computer for transfers. (I knew this going in, so not a surprise)
***Update 24 April 2014***
So I've had this thing running now for a couple of weeks and still no issues. I finished transfering the remaining shows and movies and music onto this NAS (about 3.25 TB total) which still took time. I understand people complain about the speed, however they need to realize that it is transfering wirelessly, which will never be as fast as wired. I experimented a bit and put some shows onto a blank 1TB WD portable hard drive, plugged it into the USB 3.0 expansion slot and transferred that way and it was significantly quicker... so if you're having issues with speed, try that. Also, while you're transferring don't do other resource heavy tasks, I found that alleviates some of the burden on the transfers. I have had zero connectivity issues so far. My wife, who is on materinity leave, streams shows on the TV all day and has always been able to connect and I have had zero issues when I am home. I have grown slightly irked by the user interface, only in the respect that I like to keep things highly organized in folders (i.e. TV Shows Airing/Arrow/Season 1) and it is difficult to organize if I want to transfer a lot of shows. Not a major issue for me, just something WD may want to work on in the future.
***Update 3 May 2014***
Helpful tip for people with transfer speed problems. Transfer files using the Network connections on your computer (i.e. Network Devices/WD MyCloud) versus using the WD interface, it also provides a much easier manipulation of files/folders (i.e. moving files, creating folders). I transferred 20 GB in 8 minutes.
Let me say on the first day after a long day at work I came home and connected it to my router and plugged it in. I downloaded the install software but couldn't access the unit's control panel. The WD website was very confusing and I didn't find it user friendly at all. It offered up several programs which I downloaded many and they were no help either. There was little documentation that came with the unit and that disappointed me. At this point I was very angry and was ready to return the item back to Amazon.
On the 2nd day, again after a day at work, I decided to call the WD Concierge Service help line. Wow what a difference a good tech support person can make. "Carlos" explained to be how to get to the control panel which immediately resolved 90% of my questions. He went through each screen and explained each option which he really didn't need to do because its very intuitive.
Many reviews have complained about having to restart this device and it not staying connected to the network. I have NOT had that problem. The 2nd day I had it it was "offline" when I got home from work. There had been an update to the firmware which caused my cloud to stop functioning. I had previously set firmware updates to manual mode (in the control panel) because I normally don't like my hardware/sorftware updating itself without my knowledge. I decided to switch the firmware update to automatic and I've been connected every since then without any problems.
My wife and I have connected both at home and remotely with our cells phones and Kindle Fires with absolutely no issues whats so ever. I have a Galaxy Note II and she has a windows phone and the WD app you download works in all of these units. I have also connected from my desk at work to my cloud at home, again without any problems.
One concern I have is having to use the WD app or login from their website to access my cloud at home. I'd like to think I've got a direct connection without having to pass through Western Digital's firewall/website but I'm not tech saavy enough to know for sure. I feel confident that I have not done any port forwarding on my router so I'm thinking my firewall should keep my cloud safe from outside sources.
Originally I wanted to set up FTP but not I'm not so sure I want to do that now. The reason is I can upload/download anything locally and remotely using the WD app as is. I'm not sure I want to open ports to allow FTP.
Other reviews have discussed how much noise this unit produces when its spins up. I have yet to hear any noise at all. Outside of the booting up process the blue led light has stayed on continuously which means the unit is operating normally.
I am completely satisfied with this product and would highly recommend it to anyone looking to purchase their personal cloud storage. I know of 2 other people who have purchased this item just from hearing me talk about mine and a 3rd person is buying it for her husband for his birthday in May. I only wish I had the 4tb unit.
Top reviews from other countries
Nevertheless, my Sony DVD players, my LG smart TV, and my older WD MyTV players all detect this fine.
Edit: After taking to heart the information of another reviewer regarding settings, I adjusted the settings to turn off all energy saving modes and now the drive functions as expected. don't have any lost connections or delays accessing the drive. Happy now.