Amazon.com: Customer reviews: Canon imagePROGRAF PRO-1000 Professional Photographic Inkjet Printer, 17 x 22-Inches, Black

Reviewed in the United States on April 5, 2024

I like the printer but for the price canon can make quite a few things better, think ink is price but it prints excellent photos.

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Maui Northshore Sailor

Very good professional grade image printer

Reviewed in the United States on December 1, 2023

Style: Printer OnlyVerified Purchase

I have this printer for more than 1.5 year and I use it professionally as a print maker creating reproductions that I sell as part of my business. Prior to the Pro-1000, I had an old Canon imageProGraf 5100.

I held off writing a review until I had enough time to use this machine and also to test how well it can handle an extended absence on my part. I use the machine extensively for 8 consecutive months each year but the machine is left to manage itself for 4 months. An extended period of non-use is normally a death sentence to the print head of a pigment printer. But the Pro-1000 handled my extended absence very well. Not just once. But twice already. I set the printer up on a UPS to make sure that it is always powered up even in the event of a power outage. Then it is set up to run an automatic wake-up self maintenance. This runs the
print head to prevent the ink from drying. Canon has done an excellent job here. My print head has kept clean and in excellent printing condition.

I use only Canon genuine ink. The cartridges work very well and the printer has given me excellent cost per print. In the time I have this printer, I have not had to perform a head cleaning. The key is to keep the print head working. This machine is designed to be used. A lot. I will feel more comfortable if my life does not require that I leave this printer for so long.

My print paper is fairly narrow and limited to fine art paper.. Hahnemuhle German Etching, William Turner and PhotoRag. Red River Polar Gloss and Polar Luster. Red River Blanco Satin Canvas.

The Pro-1000 does not handle a roll like the 5100. That was a nice feature and is definitely useful when making long banner prints. But it does increase the foot print and the weight.

I buy my paper and canvas in 17-inch roll and cut them to size for my prints. It is not an issue as I normally print somewhat close to 11x17 size. I do not print edge-to-edge as I have no need for this. With about 1/4 inch edge, the printer does an excellent job and I never have a misaligned print.

But when it comes to long banner prints, a slight initially misalignment can result in quite a noticeable slant in the image. This is a weakness in the Pro-1000. I seldom make a long banner print so it is not an issue for me. This is an area that the 5100 handled very well with the roll feed and it would be nice if Canon can make an upgrade to how the Pro-1000 feed a long paper. The 5100 can self adjust the paper so it feeds in perfectly straight. Why not for the Pro-1000?

Overall, I am very satisfied with the quality I get from this printer on the above mentioned paper. My customers are happy to pay me for the image product I make and I will recommend this printer to a professional print maker who will really use the machine. A serious weakness is in making long banner prints. If this is what you do, this may not be the machine for you.

I do not recommend this machine for the home hobbyist who just want to have a "nice" printer but may not actually use it every week. Get something else as this may just end up being an expensive and needless problem.

12 people found this helpful

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M

Excellent prints and reliable printing

Reviewed in the United States on May 25, 2017

Style: Printer OnlyVerified Purchase

Since there's so much confusion about this, I feel that I have to start off the review with this.. When you first set up this printer and install the ink cartridges it comes with, even before printing anything, all of your ink levels will only be at about 50%. This is normal! It's not because something is wrong with the printer, and it's not because Canon cheaped out and included cartridges with the printer that were only half-full (as far as I know.) Every ink cartridge is connected to the print head by a long flexible tube. You can see all of them if you open up the service access cover of the printer. Before you can print anything, the printer needs to fill up those tubes with ink. Unfortunately, this does take a lot of ink, so you start off will all levels at about 50% but it is what it is. When you do run out of ink and install a new cartridge, this will not happen again since the tubes are already full of ink, so you will be able to use the entire capacity of the cartridge for printing photos.

Edit: I can now confirm this, as I just installed my first replacement ink cartridge in this printer. The ink level shown on the printer registers as completely full when a new cartridge is installed. It does not drop down to half like the first initial cartridge you install when the printer is new. Also, I've since learned that the printer actually has separate holding tanks of ink inside the printer, so these are also part of what needs to be filled when the printer is new, and why your new cartridges start out at 50% when the printer is new.

Now that that's out of the way, I have to say that I'm really happy with this printer. The print quality has been great, and it functions almost flawlessly. Take all of the frustrations and drawbacks you normally associate with printers and forget about them. This thing just works. I don't know much more I can say about it than that. I have even been using paper that came off of a roll (which I cut to size beforehand since this printer will not print directly from a roll of paper), and the printer has no problem even printing on the paper that is curled from being on the roll. It has a vacuum feed system that you will find in most large format printers, so this helps with feeding paper, even if it's not perfectly flat when it goes into the printer.

I've been very happy with the ink usage as well. I leave this printer on all the time, and normally print something once every two weeks or so. In total, I've printed about 16 photos on this printer, most of them large 16"x24" with about a 1" border on all sides, and none of the ink cartridges have run out yet. And again keep in mind this is with cartridges that started off at only about 50% due to what I talked about above. At this point, the black and gray cartridges are getting low (at about 10% now), as the photos I've printed have generally been very dark, night time photos. But, they still haven't run completely out yet.

Edit: I just ran out of my first ink cartridge, photo black, but this wasn't until I printed about 25 prints that were almost all 16x24" with a 1" border. And this is with the cartridges that started their life at 50%. Not bad!

The only issue I have had with this printer so far is that I cannot get the Canon Accounting Manager software to work when I'm connected to the printer over WiFi. It seems to work when I'm plugged into it directly through USB. This is the software that will give you estimates of what each specific print costs based on the costs of ink and paper that the printer is using. I've called Canon's tech support, and they weren't able to get it to work either. For what it's worth, I'm using a Macbook with this printer. Windows users may have better luck. So, this would be nice to have, but the rest of the printer is so good that I'm still giving it 5 stars.

Update: I'm still very happy with this printer. However, I'm realizing more and more how critical it is to use this printer frequently. The longer you go without printing anything, the more ink it will waste cleaning out the print head when you print again. And it seems like it wastes A LOT of ink if you go weeks without printing something.

My suggestion would be to print something every day if possible. But this can be anything, even a tiny little dot of one color on a piece of paper, and you could use the same piece of paper to do this every day. It's just very important to print something (anything) frequently if you want to avoid wasting a lot of ink. I'm convinced that people who say this printer uses a lot of ink aren't printing very often. And in this case, it will tend to use a lot of ink. You can tell that it's been too long since you've printed something because when you send a job to the printer, it will take a long time of "setting itself up" (it makes a bunch of noises) before it actually pulls the paper in and prints. If the printer barely hesitates and starts printing shortly after you send a job to it, this means you're printing enough.

Also, I don't feel a huge need to have the accounting manager I mentioned before. In the control panel of the printer, in job history, you can see exactly how many milliliters of ink each recent job used. If you want to obsess over the cost of each and every print, maybe you'd want the accounting manager. But I'm satisfied with just looking at how much ink a job used every now and then, and I can get a pretty good sense of what a certain size of print will cost.

Back to what I said before, I figured out that printing one tiny dot of ink on an 8.5x11" sheet of paper costs about five and a half cents in ink, assuming you've printed recently and it's not using a whole lot of ink to clean itself before printing. I think most of this ink used is just to keep itself clean, not just to print a little dot on a sheet of paper. But, if you did this every day, you'd still use less than $20 of ink in a year, and I think this is far more economical than all the ink the printer seems to use when you let it set for too long without printing anything.

So again, above all else, use this printer frequently and it will be good to you, even if it just means printing one tiny dot on the same sheet of paper every day. This printer does not like going for long periods without printing.

545 people found this helpful

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SmartNPrettyLadyJessica

Prints Great Quality

Reviewed in the United States on February 9, 2024

Style: Printer OnlyVerified Purchase

Prints great quality photo's and art, very professional looking. Had to take off one star because I cant go wireless, I have to use a cord to print. Not sure why they don't fix this problem. Pretty easy to use, love the borderless/bleed feature. Very heavy printer but overall its a good one.

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Stanley

This is a Professional/Commercial grade printer

Reviewed in the United States on March 13, 2024

Style: Printer OnlyVerified Purchase

As a professional printer, the Canon Pro 1000 IS NOT for occasional, hobby use. This is a high quality professional grade printer that is meant to be used on a very regular basis. Those who say the printer uses a lot of ink are not using it frequently. The replaceable print head sets this model apart from Epson's similar printer. If you seek a exhibition quality large format printer, this is the best available in it's price range, hands-down.

2 people found this helpful

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Amazon Customer

Beautiful prints!

Reviewed in the United States on March 6, 2024

Style: Printer OnlyVerified Purchase

First of all - this printer is large.
Amazon ships it with their freight delivery, and at close to 100 pounds, two adults have to carry it, two handed each. Even after unboxing, the unit is over 75 pounds, so plan on assistance placing it where you want it.

The instructions are pretty clear about removing the various orange tape that hold all the various mechanisms from getting destroyed, as well as how to install the print head. The same applies to installing the 12 ink carts. -- This job will take close to 1/2 an hour!

Next, when you turn the unit on for the first time, it will vibrate the ink carts, and then start to fill the reservoir for each color, and then prime the print heads. It will be VERY NOISY while it does this - but don't say to yourself 'uh-oh. did I make the right choice', THIS IS A ONE-TIME OPERATION, and it will be considerably more quiet in actual use. Plan on another half an hour.

When this finishes, it comes to setting up your network.
- I'll just have to assume that the instructions for USB hookup is simple and straightforward. WiFi may be a different story. My printer is in another room, about 20+ feet away, so WiFi is my choice - and need.
- I'll also assume the Windows set up is also easy, but, being a Mac guy with the new Mac Silicon M-Series chip, it didn't go quite like the instructions suggest. At this point, I would suggest strongly that you call Canon Support (get their number at the Canon web site) and have them walk it through with you. I have always found them very helpful, supportive, and most importantly, considerate.
- In my case, from dialing to printing, it took about half an hour, because I was jumping from room-to-room, as some of the setup requires both using your computer as well as the small but legible screen on the printer. It'll be worth it!

- For both Mac and Windows, if your computer is still the Canon Support page, look up the firmware update for the Pro-1000, and install it now. This will give you the 45"+ plus printing instead of limiting it to 25" or so, as well as who knows what else.
- Also, at this point, if you're going to be using other papers as well as the Canon brand, I would install the appropriate profiles.

Now, make a print. Do that 16x20 you've always wanted to do. Or that 17x30. Just be prepared to be wowed!

Everything I've printed so far has matched (almost) perfectly with my calibrated monitor, and is consistent with the prints made with my older Canon Pro-10 and the hundreds of prints I've made from that.

It's a great printer. I'm glad I decided to buy it.

2 people found this helpful

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Chris C.

Exceptional results and great technology - only limitation is 22" prints

Reviewed in the United States on December 31, 2015

Style: Printer OnlyVerified Purchase

I've had the new Pro-1000 for a week now and so far I love it - by far the best quality prints that I have gotten either from a personal photo printer or from my local photo lab.

Pros:
- The printer itself is well designed with an elegant build and stylish finish
- The output from the printer is exceptional across all media I have tried (glossy, art, matte papers from Canon and others) and the software plugin for Lightroom is very easy to use. I am getting far better prints (more accurate color rendition, details, contrast) with this setup that I was getting from my local photo lab
- Set-up and operations are a breeze. I had it from the box to my first print in under 30 minutes. The machine is quieter than I expected and faster as well - probably due to the new technologies at use in the printer. It is capable of putting down more than 30million drops of color per second! I also like the airflow technology to feed paper - this solves a fairly common problem I used to have (with Canon printers especially) of slightly crooked paper feeds.
- The printer works well with non-Canon photo papers. I've tried Moab, Hahnemuhle, Canson and haven't gotten a bad print once the ICC profiles are installed. The printer comes with some of these profiles already installed. I had to experiment a bit with Matte paper to avoid very dark shadows but Canon's Print Studio Pro made this pretty easy to correct. And the flip side is that the shadows and darks on glossy paper look absolutely amazing. My first glossy print was like seeing HD TV for the first time.

Cons:
- I expected a large footprint from a printer that does 17" prints, but just from looking at the product specs it's hard to appreciate the size and weight of the Pro-1000. Not a big deal once you have it installed in the right location, but don't plan on moving this thing by yourself.
- Would be nice for this price range if the printer did not limit length to 22". The comparable Epson has a paper roll option which would be ideal, but hopefully a driver upgrade will allow users to set a customized paper length beyond 22".
- Minor point, but the buttons on the printer feel cheaply manufactured compared to the rest of the printer and have more play than I would expect.

To be determined:
- Is this an expensive printer? At $1300 yes, but to properly assess the value of the printer, more data is needed on the average life of the ink cartridges. At $60 each to replace the 12 ink cartridges, the print efficiency is the major factor in the overall value. It's too soon to say, but I compared the very simply ink level image that the printer provides at Photo 1 and Photo 15 (13xA4, 2xA3), and there is very little change. Ink levels are well under 70% but as another reviewed has noted, this is due to the initial charging process. Will be helpful as more experienced accumulates with this printer to get a more accurate sense of the printing capacity.

215 people found this helpful

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Kerri

Canon Knows their Software is Broken

Reviewed in the United States on June 3, 2021

Style: Printer OnlyVerified Purchase

Update 6/6/21 - After contemplating the difficulty of returning an 80 pound printer, as well as the environmental implications of shipping something that large only for it to be tossed in the trash, I decided to see if I could do what Canon could not. I started by examining the driver signatures. DigiCert shows two signatures, and one expired in February 2020. DigiCert also throws a warning that the certificate doesn't have a timestamp.

Armed with this information, I rebooted Windows with driver enforcement disabled, and was successfully able to install the drivers. In case this might help someone else, here is what I did:

1) Click Start > Power
2) While holding the Shift key, click restart
3) Select "Troubleshoot"
4) Select "Advanced Options"
5) Select "Startup Settings"
6) Select "Restart"
7) When your computer restarts, select the option that corresponds to "Disable driver signature enforcement"

You should now be able to install the drivers. You'll get a warning message that Windows could not verify the driver signature, and will have to click install anyway.

I'm not an expert on Windows driver signing, but Canon's driver signatures do seem to cause issues on some Windows configurations. I suspect the expired signature is the culprit, but I cannot say for sure.

Update 6/4/21 - I was able to reach Canon by phone today. I described the problem, and was told it's a known issue. Canon said they have had some luck installing the driver under a different user, but if that doesn't work they have no solution. They said it's a "Windows issue that can crop up with any Canon printer driver," but I have no issues installing any other drivers or software on this machine.

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Original review:

Purchased the Pro-1000 and set it up following the directions. When it comes to installing the driver, it simply won't install. The error message does not give any useful information, and Canon doesn't have any relevant information on their website to address the issue.

Tried all the usual things - run installer as admin, restart computer, turn off antivirus/firewall, but all I get is "Installation failed. Start over."

Canon has a support number listed specifically for this printer, but I've been trying all afternoon and can't get through to anyone. There is elevator music playing, so I assume I'm on hold, but there is no indication that I'm on hold or wait time given. Out of desperation I tried the general ProGRAF number, but ran into the same problem.

Trying to install this driver feels like I'm back in 1999. Life is too short for this type of software. I'm sure the print quality is great, but I can't test it. Tech support is non-existent, so one star there.

42 people found this helpful

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Mad Mensch

Like having a Print Shop at Home

Reviewed in the United States on February 9, 2024

Style: Printer OnlyVerified Purchase

Bought the Imageprograf (horrible name) on an incredible Black Friday deal and after 3 months it’s definitely been one of the best splurges I’ve ever made. I sell graphic prints and do photography on the side and no matter what I print on this thing it comes out like it was done in a professional print shop. I’ve done archival quality graphic prints, photography prints, vinyl decals, and even greeting cards and everything comes out like it’s done professionally as long as you take the time to set-up the correct printing profiles based on the paper you use.

As to the downsides, yes it’s expensive for a printer considering the cost of ink is nearly half the cost of the printer itself. Do yourself a favor and disable the auto-off setting and this will help reduce ink waste due to the printer cleaning itself every time it’s turned back on. I also recommend using this printer at least a couple times a week so that the print head doesn’t dry-out and force you to do a cleaning cycle. Lastly, if you’re concerned about repair down the road you can purchase a 2 or 4 year extended warranty directly from canon which includes free shipping both ways (a must due to how heavy this thing is). Overall I’m happy with the purchase but if you’re on the fence wait until Black Friday and see if Amazon has another deal.

3 people found this helpful

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TFelicia

Awesome Printer

Reviewed in the United States on January 22, 2024

Style: Printer OnlyVerified Purchase

Surprised at the ease of use compared to my Epson 3880. With the Epson it was hit or miss with the paper feed system. The Canon really is easy to use and comes out how it should in either Photoshop/Lightroom or with the Canon software. I use it everyday so can't comment on it being an ink drinker for maintenance, but you've got to pay to play so I'd say get the 300 if you're not a frequent user.

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