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(14447 ratings)
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Castle Serenity Pellet Stove 12327, 1,500 square ft. Heating Capability, Smart Controller Features Manual, Weekly, and Thermostat Operating Modes, 40lb Hopper Capacity, Easy Clean

4.1 4.1 out of 5 stars 330 ratings

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Serenity

Purchase options and add-ons

Brand Castle Pellet Stoves
Material Alloy Steel
Color Black
Product Dimensions 23.75"D x 18.25"W x 34"H
Item Weight 186 Pounds

About this item

  • Reinvent the way you heat your home with Castle's Serenity wood pellet stove and new Smart Controller
  • The Smart Controller allows you to choose manual, thermostat, and weekly operational modes to heat your home on your schedule, Along with calendar and time based heating options, you can also set a local thermostat or manually set it on one of five burn levels
  • As with any Castle Pellet Stove, you'll experience affordability, style, and practicality. Its space-saving shape and attractive design will make it a welcomed addition to any room, and with the new Smart Controller, heating your home efficiently on your terms has never been easier
  • The Serenity Stove is designed to be easy to clean - there are no tubes, corrugations, or hidden chambers
  • Operating Wattage 77 Watts (W), Voltage 120 Volts (V), Greater than 69.8% thermal efficiency, 1500 square feet heating capacity

Customer ratings by feature

Easy to install
4.1 4.1
Remote Control
3.8 3.8
Heat output
3.8 3.8
Easy to clean
3.7 3.7

Frequently bought together

$1,170.17
Get it Mar 29 - Apr 3
In Stock
Ships from and sold by Champion Values.
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$355.25
Get it Mar 28 - Apr 2
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Ships from and sold by Everyday Goods.
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This Item
Castle Wood Pellet Stove Serenity 12327 Indoor Heating Temperature Control, Free Standing with Flame Window and Smart Controler, 18- ¼”W x 34”H x 23 ¾”D
Castle Pellet Stoves Castle Wood Pellet Stove Serenity 12327 Indoor Heating Temperature Control, Free Standing with Flame Window and Smart Controler, 18- ¼”W x 34”H x 23 ¾”D
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Price-7% $1,170.17
Typical:$1,265.00
$1,899.00$1,749.00$1,999.00$1,749.00$2,029.49
Delivery
Get it Mar 29 - Apr 3
Get it Apr 3 - 8
Get it Apr 3 - 8
Get it Mar 29 - Apr 3
Get it Apr 3 - 8
Get it Apr 1 - 2
Customer Ratings
Heat output
3.8
4.9
4.7
4.7
3.6
Temperature Control
3.6
4.3
4.8
3.6
Tech Support
3.2
3.5
4.8
3.6
Sold By
Champion Values
Comfortbilt
Comfortbilt
Pellethead
Comfortbilt
Spotix
fuel type
Pellet, Wood
Pellet, Wood
Pellet
Pellet
Pellet
Gas, Oil, Wood
ventilation type
ventless
Vent Free
Vent Free
Vent Free
material
Alloy Steel
Ceramic
Glass
mounting type
Floor Mount
Freestanding
Freestanding
Freestanding
Freestanding
Freestanding
assembly required
weight
186 pounds
260 pounds
264 pounds
199 pounds

From the manufacturer

Pellet Stove, Heater, Stove, Corn Stove, Pellet Heater, Wood Pellet Stove, Serenity Stove, Castle

Pellet Stove, Heater, Stove, Corn Stove, Pellet Heater, Wood Pellet Stove, Serenity Stove, Castle

Pellet Stove, Heater, Stove, Corn Stove, Pellet Heater, Wood Pellet Stove, Serenity Stove, Castle

Pellet Stove, Heater, Stove, Corn Stove, Pellet Heater, Wood Pellet Stove, Serenity Stove, Castle

Easy Installation

The Serenity stove requires very little assembly compared to other stoves. Its compact design allows it to fit into the smallest of spaces. For the Do-It-Yourselfer installation is easy. The manual explains the installation process. Installation generally takes less than two hours. The Castle Pellet Stove is mobile home approved and EPA certified to comply with state and local regulations in most areas. There’s no need to waste dollars on a chimney or flute as this unit can be direct vented.

Programmable Controller

Adjust your heating needs to your lifestyle. The Serenity features a 24-hour programmable controller for each day of the week that has the ability to cycle on and off and adjust to a built-in thermostat depending on when heat is needed. The house can be warm when you wake up and when you come home from work, while remaining cooler during the day and at night while you sleep. Along with calendar and time based heating options, you can also set a local thermostat or manually set it on one of the five burn levels.

Easy Clean

Designed with convenience and ease in mind. All pellet stoves need to be cleaned; most have hard to reach chambers that build up ash that impairs the stoves ability to transfer heat. There’s no need to remove panels or disassemble parts to clean. Simply dump the easy-to-access firepot and ash pan, and sweep out the exhaust pipe.

High Efficiency

Heat more with less fuel. The innovative heat exchanger in the Castle Serenity was modeled after the fins on air-cooled engines, which provides for 2.5 square feet of additional surface area for maximum thermal exchange in a compact space. The design is both unique and functional because it allows the inside of the stove to be smooth for easy cleaning and minimal ash build up, while exchanging an incredible amount of heat produced by the burning wood pellets. While other stoves are blowing your hard earned dollars outside, the Serenity stove keeps all of your warmth inside.

Customer Reviews
Dimensions Depth 23.75" / Height 34" / Width 18.25" / Exahust 3" / Weight 186lbs
Thermostat Adjustable Thermostat Included with a Built-In Fan Controlled by LED Programmable Controller
Saftey Thermal Overload Protection / Saftey Shut Off / Heat Shields Included
Fuel Type Wood Pellets (40lb Capacity)
Heating Coverage 1500 Square Feet
BTU Input/ Output 31,960 BTU / 9,575-22,226 BTU
Burn Time (Per 40lb Bag) 12 Hours (High Setting) - 24 Hours (Low Setting)
Plug In 120 Volt Plugin
Operating Wattage/ Ignition Wattage/ Amperage (Starting) 77 Watts / 400 Watts / 3.3 Amps
Certified EPA Certified / Moblie Home Certified / ETL Certified

Product guides and documents

Product information

Warranty & Support

Product Warranty: For warranty information about this product, please click here. [PDF ]

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Castle

Castle Wood Pellet Stove Serenity 12327 Indoor Heating Temperature Control, Free Standing with Flame Window and Smart Controler, 18- ¼”W x 34”H x 23 ¾”D


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Product Description

Reinvent the way you heat your home with the Castle Serenity Wood Pellet stove and new smart controller. The smart controller allows you to choose manual, thermostat and Weekly operational modes to heat your home on your schedule. As with any Castle Pellet stove, you'll experience affordability, style and practicality. Its space-saving shape and attractive design will make it a welcomed addition to any room and with the new smart controller heating your home efficiently on your terms has never been easier.

WARNING:

CHOKING HAZARD -- Small parts. Not for children under 3 yrs.

Customer reviews

4.1 out of 5 stars
4.1 out of 5
330 global ratings

Customers say

Customers like the comfort, ease of installation, quality and appearance of the heating stove. For example, they mention it radiates heat, it's reliable and that it looks great. Some are satisfied with ease of cleaning. That said, opinions are mixed on performance and size.

AI-generated from the text of customer reviews

46 customers mention34 positive12 negative

Customers like the comfort of the heating stove. For example, they mention it's easy to use, warms the house more than enough, and radiates heat. Some say that it has a temperature setting but it does not shut off the stove. That said, most are happy with the product and find it to be comfortable.

"...It's a bit of a dance to tune this stove, but once you do, it burns extremely well and very clean...." Read more

"...Stove is easy to set up and maintain. Puts out great heat really consistent. I can get about 24 hours out of a 40 lb sack of pellets...." Read more

"...Built in thermostat, so you don't need a separate thermostat on the wall with a wire running to the unit.CONS:•..." Read more

"...:P The top-mounted display is good enough for us. LOTS of warmth considering the amount of fuel is goes through, and it is pretty efficient...." Read more

33 customers mention27 positive6 negative

Customers like the ease of installation of the heating stove. For example, they mention it's easy to set up and use, has a direct vent method, and the instructions are clear, concise, and written in plain English. The controls are simple and easy to operate. Additionally, maintenance is quick, easy, and straightforward.

"...Stove is easy to set up and maintain. Puts out great heat really consistent. I can get about 24 hours out of a 40 lb sack of pellets...." Read more

"...The exhaust fan issue was minor and corrected quickly. This summer we will be adding a third stove in the Master Bedroom for next winter...." Read more

"...The directions for installation and operation were pretty clear, and installation was straight forward...." Read more

"...All was very easy to install. Around the 5 year mark we had to replace the igniter, again, their customer support was also outstanding...." Read more

20 customers mention20 positive0 negative

Customers are satisfied with the quality of the heating stove. They mention that it's a well-built, reliable, and keeps their house very warm. Some say that the welds have held up and it'd be a good starter stove.

"...It is however a good quality stove that I expect 8-10 years of operation from with the slightest of inconveniences." Read more

"It seems like a nice and well built pellet stove, but we haven't had it long enough to make a full review, but with winter just around the corner I..." Read more

"...PROS:• Reliable. The stove has given me very little trouble, so far, and it appears to be very well built...." Read more

"This is our 3rd winter using our Serenity. It has been rock solid as far as reliability. Easy and quick to clean...." Read more

18 customers mention14 positive4 negative

Customers like the appearance of the heating stove. They mention it looks great, has a basic design, and is easy to hook up. Some appreciate the window and the top-mounted display. Overall, most are happy with their purchase and recommend it to others.

"...Attractive. I like the way it looks, especially when the glass is clean and a nice fire is glowing inside.•..." Read more

"...:P The top-mounted display is good enough for us. LOTS of warmth considering the amount of fuel is goes through, and it is pretty efficient...." Read more

"...Easy to operate, doesn't occupy lots of space, and has a very basic design with fewer parts that can go wrong...." Read more

"...I found the stove does not create enough heat, visually it looks nice but if you are looking for something to heat your home, don’t go with this..." Read more

10 customers mention10 positive0 negative

Customers find the heating stove easy to clean and maintain. They say it runs quietly and keeps the house warm and toasty.

"...to tune this stove, but once you do, it burns extremely well and very clean. YOU WILL NEED TO BE PATIENT TO DO THAT CORRECTLY...." Read more

"...It is also easy to clean and maintain. Not so heavy that we can't move it if need be...." Read more

"...is also needed to get all the nooks and crannies, but it's WAY easier to clean and there is MUCH less fly ash - next to none!..." Read more

"...Easy to clean. I appreciate that there is no faux stone backing to remove or tight places to vacuum...." Read more

64 customers mention32 positive32 negative

Customers are mixed about the performance of the heating stove. Some mention that it has performed well, providing enough heat to the upper floors to keep them warm. However, others say that it doesn't work, quits working turning itself off, and was dead on arrival.

"...This stove is well worth the money though. If you want a top quality stove that will last a lifetime, this aint it...." Read more

"...After we had installed the stove it didn't work...." Read more

"...4. This is a very good stove for the money!..." Read more

"...Second, the auger is mounted vertically, which is unreliable and slow to add pellets to the burn cup, and then they slide down a chute into the cup,..." Read more

12 customers mention7 positive5 negative

Customers are mixed about the size of the heating stove. Some mention that it's a great size, and doesn't occupy lots of space. They also say that the ashes actually compact in the burn cup. That said, some complain about the exhaust size, saying that it is not the 3 inch size that the manufacturer states. They further mention that the back panel didn't fit around the vent pipe and the inlet pipe, and that they could not fit the exhaust pipe into it without modification.

"...a great company! As for the stove, itself, the size is perfect for our workshop...." Read more

"...is that all your ash stays in the burn cup, and gets compacted into a solid mass that you can easily remove to clean...." Read more

"...The back panel didn't fit around the vent pipe and the inlet pipe because the holes stamped in it didn't line up...." Read more

"...Easy to operate, doesn't occupy lots of space, and has a very basic design with fewer parts that can go wrong...." Read more

14 customers mention4 positive10 negative

Customers are dissatisfied with the noise produced by the heating stove. They mention that the unit is loud during startup and especially shutdown, making loud clanks and producing unwanted acoustic disturbances and vibration. They also report that the flue occasionally gets a whistling sound from the stove, especially during start up. Overall, some customers are not happy with the sound level of the heating unit.

"...The blower on this is a bit loud, but not overly so compared to other brands. It does a good job and is fully adjustable for speed...." Read more

"...Ran quiet and clean and kept the house warm and toasty. Definitely a great product" Read more

"...3. After closing the inlet flue we occasionally get a whistling sound from the stove, especially during start up.4...." Read more

"...It's not the quietest, nor the most convenient, but it keeps our house very warm, it's reliable, and the overall value is very good." Read more

Quality of product
1 Star
Quality of product
This product looked good all around, the tech and functionality of the stove dropped off a cliff. Out of the box it took me a while to get everything in order and plumbed up, when I was able to finally fire her up it fell on its face. To make a long story short, I have background to troubleshoot anything electrical or solid state, when I reached CS (Customer Service), they did not have schematics and told me what the problem was. They basically sent every part including a new control board to try and solve my non-functional stove. Nothing worked and I am done being patient. Everything powered on as it should, but the auger would only cycle 3-4 times then quit, nothing they sent helped. I will give the tech help a thumbs up for trying to work with me, but the end result was a complete failure and I am returning the stove. Ended up purchasing another stove from another vender, and I will follow up with a review on that when I get it. I do not recommend this product to anyone, I am off grid building a home and running on solar for now. So this product is not reliable enough for me to even recommend for off grid and on grid. I hope that they can get their priorities and tech personnel the ammunition they need to help customers.
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Top reviews from the United States

Reviewed in the United States on January 14, 2018
Style: SerenityVerified Purchase
113 people found this helpful
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Reviewed in the United States on November 7, 2014
Style: SerenityVerified Purchase
15 people found this helpful
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Reviewed in the United States on November 30, 2017
Style: SerenityVerified Purchase
43 people found this helpful
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Top reviews from other countries

Bytheseaguy
5.0 out of 5 stars Great little pellet stove.
Reviewed in Canada on May 7, 2019
Style: SerenityVerified Purchase
3 people found this helpful
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Roger
5.0 out of 5 stars pellet stove
Reviewed in Canada on March 30, 2021
Style: SerenityVerified Purchase
Merlin StWahgwaan
4.0 out of 5 stars Easy setup, less than 4 hours with cutting vent holes and all
Reviewed in Canada on March 30, 2019
Style: SerenityVerified Purchase
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Merlin StWahgwaan
4.0 out of 5 stars Easy setup, less than 4 hours with cutting vent holes and all
Reviewed in Canada on March 30, 2019
Love it, 3 months and love it still.
Only downside is the controller isnt as good as it could be, the temp mode will not shut off the device if it goes over, just puts in lowest mode amd keeps running forever, somtimes room gets over 85 degrees... But in program mode or manual works well
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4 people found this helpful
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Colin Glover
5.0 out of 5 stars Love it!
Reviewed in Canada on April 11, 2020
Style: SerenityVerified Purchase
Gramma Cindy
5.0 out of 5 stars Good product
Reviewed in Canada on June 10, 2019
Style: SerenityVerified Purchase
One person found this helpful
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