Behmor 4+

I’ve had the Behmor coffee maker for nearly two years now, and love the coffee it produces. I was so excited today when I saw that my favorite coffee maker had an app! How handy! How useful! But wait…I get an error when I try to create an account. I must’ve done something wrong—after all, I am a non-tech savvy Gen Xer so it must be something I did wrong. I try again, then one more time because I know there has to be user error. It isn’t until I read the reviews (not the app’s description, mind you, but ONLY the reviews by regular folks like you and me) that I learned that accounts can no longer be created. Do I need an app for a coffee maker? No—I’m old school, I can press a button with the best of them. But why does app still exist? And in making the argument for keeping the app up and running those blessed souls who created a login before the dark times, why not warn potential new users that this isn’t for them? And did I get a discount for my coffee maker given that not all of the features are available? At $300, I think not.

P.S. The fact that the coffee maker can brew without the carafe in place is dumb, too. Come on Behmor, you can do better!!

I echo all the complaints, plus a few. It’s been two years since this app was updated, and it’s riddled with bugs and flaws. Poor UX/UI, hanging on brewing or canceling, sometimes mysterious failures to connect or to brew as scheduled, failure to warn in advance of an empty tank, etc. in addition, the coffee maker itself is a problem. If you forget to put the pot in, instead of not working, like all other makers, it will dump coffee all over your counter, notwithstanding the ostensible safety button on the basket. And I had two failed versions of this thing. Just stopped working. The first two weren’t the connected variety. I keep coming back because of the quality of the brew, and one of the failures happened under warranty, so I sucked it up and bought another. I won’t do it again. For $300 this thing should sing.

The app is relatively easy to use. They made it to consider situations if someone has several brewers I guess. So you have to go into more stages than a typical household would need. It would be great to see what the quick start saved settings are and what brew is scheduled. It would also be great to have favorite settings you can name by the coffee with buttons on the start screen for each. We like to switch things up but have to use a post it note to remember the settings. Between the temperature, presoak, and filter options, there is too much to remember. But the app is a great feature nonetheless. We enjoy our coffee maker.