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Logitech Harmony Companion - Discontinued by Manufacturer

4.0 4.0 out of 5 stars 3,325 ratings

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Purchase options and add-ons

Brand Logitech
Special Feature Controls up to 8 Home Theater Devices; One-Touch Actions; Designed for Easy Control; Custom Activities See more
Color Black
Max Number of Supported Devices 8
Compatible Devices Gaming Console

About this item

  • Discontinued by Manufacturer

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Logitech Harmony Companion - Discontinued by Manufacturer
Logitech Harmony Companion - Discontinued by Manufacturer
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Price$325.00$249.00-13% $21.74
List:$24.99
-25% $29.95
List:$39.95
$26.95$255.68
Delivery
Get it Mar 15 - 19
Get it as soon as Sunday, Mar 17
Get it Mar 18 - 20
Get it as soon as Sunday, Mar 17
Get it as soon as Sunday, Mar 17
Get it Mar 15 - 19
Customer Ratings
Volume control
3.7
5.0
4.3
4.3
4.4
3.9
Remote Control
3.4
4.7
4.0
4.0
4.1
3.6
Quality of material
4.3
4.4
4.2
Durability
4.2
4.4
4.0
Battery life
4.1
4.5
4.2
Sold By
EZ digital
GreenBox26
Ebargainworld
Function 101
Inteset Technologies
Onlinellc
compatible devices
Gaming Console
Television, Streaming Device
Apple TV, Television, Stereo System, Home Theater
TV, Set Top Box, Cable Box, A/V Devices
DVD/Blu-ray Player
connectivity tech
Infrared
Infrared
Infrared
Infrared
Infrared
Infrared
maximum range
10 feet
10 meters
12 meters
30 feet
50 feet
style
Harmony Companion Remote
Universal
F101-ATVRM
Universal
Accessories
battery quantity
1 lithium metal, 2 aa, 1 lithium ion, 1 product specific
4 aaa
2 aaa
2 aa
1 lithium polymer, 2 aaa, 2 aa, 1 lithium ion
model number
915-000239
915-000279
URC7935
F101-ATVRM
INT-422
915-000159

From the manufacturer

Logitech Harmony Home Control

Control your entertainment and your home from your smartphone

Logitech Harmony Home Control integrates connected lights, locks, blinds, thermostats, sensors, home entertainment devices, and more*—all controllable from your Harmony remote or Harmony mobile app. Customized multi-device Activities make movie night more epic, date night cozier or happy hour happier.

Customize your own home experiences

Get your lighting, locks, thermostat and more to work together for one-touch experiences like 'welcome home' or 'good night'. Set room lighting to automatically dim when you start a movie. Activate multiple devices at a touch, create custom schedules, or trigger them with sensors.

Control from inside or outside your home

Take control of your smart-home and entertainment devices directly from the remote or the Harmony smartphone/tablet app.**

*Smartphone, lights, locks, thermostats, sensors, blinds, and other products sold separately. **Initial online and/or mobile setup required. Data rates may apply for mobile app download.

Highlights

  • Combined home entertainment and automation control.
  • Controls up to 8 home entertainment devices like set-top boxes.
  • No upper limit to the number of home automation devices controlled.
  • Companion remote with dedicated home automation controls.
  • Harmony App turns iOS and Android smartphones/tablets into personal universal remotes.
  • Closed-cabinet and game console control.

Features

Easy home entertainment and automation control

Control home automation devices such as Philips hue lights, Nest Learning Thermostat, August door locks and more—plus advanced home entertainment devices like Apple TV, Roku, or Sonos and game consoles such as Xbox One, Xbox 360, PlayStation3 or Wii.

Full-featured remote

Touch an Activity button like 'Watch TV' and all the right devices change to the right settings. A streamlined button layout and full number pad make it a breeze to change channels, adjust volume, fast-forward and rewind. Plus, you can control individual or grouped devices, like lights or plugs, with dedicated home automation buttons.

Closed cabinet and game console control

The included Harmony Hub sends commands from the remote or Harmony App to your devices using IR, Wi-Fi or Bluetooth wireless signals.*** So you can control devices behind closed cabinet doors and access online entertainment services like Netflix and Hulu on your PS3, Wii, Xbox One or Fire TV. ***Wireless and IR range may vary due to environmental conditions.

Turn household smartphones into personal remotes

The Harmony App lets anyone in the house turn their iOS or Android smartphone or tablet into a universal remote, complete with up to 50 one-touch Favorite channels and multi-device Activities.

Simple setup on computer or mobile app

Harmony works with over 270,000 devices from 6,000+ brands. Simply connect your remote to your Internet-connected computer, go to setup.myharmony.com, and download the commands for your devices. Or use the Harmony App** to setup control for your devices in just minutes—right on your smartphone or tablet. Either way, the remote and app are automatically synced up with the commands for all your devices.

**Initial online and/or mobile setup required. Data rates may apply for mobile app download.

What’s in the box

Harmony Home Control remote (with battery)

Harmony Home Hub

IR mini-blaster

USB cable

AC adapter

User documentation

System Requirements

  • Internet access: Wi-Fi: Supports 802.11g/n, WPA Personal, WPA2-AES and 64/128-bit WEP encryption.
  • For iOS mobile setup and control: iPhone 4S or later, iPad (3rd generation or later), iPad mini, iPod touch (5th generation or later) device with iOS 6.0 or higher.
  • For Android mobile setup and control: Wi-Fi enabled smartphone with Android 4.0 or later.
  • Harmony App: download from the App Store or Google Play. A supported mobile device is required for setup and control of some home automation devices..
  • For Windows-based PC setup: Windows 8, Windows 7, and Windows Vista.
  • For Intel-based Mac OS computer setup: Mac OS X 10.6 or higher.
Harmony Home Hub Harmony Smart Keyboard Harmony Home Control Harmony Ultimate One Harmony Ultimate Home
Highlight Hub and smartphone app control home entertainment and automation devices Living room keyboard with built-in touchpad simplifies text entry and media control on Internet-connected entertainment devices Button remote and smartphone app control home entertainment and automation devices Color touch screen remote for advanced customized control of IR entertainment devices Color touch screen remote and smartphone app control home entertainment and automation devices
# of home entertainment devices controlled 8 8 8 15 15
Controls home automation devices (lights, locks, blinds, more)
Controls game consoles (Xbox One, Xbox 360, PlayStation 3, Wii) Yes, (Requires included USB receiver for text entry on PlayStation 3) Xbox One, Xbox 360 only
Controls streaming media devices (Apple TV, Roku)
Controls devices in closed cabinets

Looking for specific info?

Product information

Warranty & Support

Product Warranty: For warranty information about this product, please click here. [PDF ]

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Product Description

Discontinued by Manufacturer

Product guides and documents

Climate Pledge Friendly

Climate Pledge Friendly

Products with trusted sustainability certification(s). Learn more

Product Certification (1)

Carbon Neutral Certified by SCS Global Services means the product’s carbon emissions have been measured and reduced, with any remaining emissions offset.

Carbon Neutral Certified by SCS Global Services enables companies to demonstrate carbon neutrality for their products by reducing carbon emissions throughout their operations and offsetting their remaining carbon footprint through the purchase of carbon credits. SCS Global Services is a global leader in third-party environmental and sustainability verification, certification, auditing, testing, and standards development. SCS is a chartered Benefit Corporation, reflecting its commitment to socially and environmentally responsible business practices.

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Customer reviews

4 out of 5 stars
4 out of 5
3,325 global ratings

Customers say

Customers like the remote control, saying it's a premium product and easy to use. They say the remote itself is very nice and allows them to hand people the remote without a long instruction. They do, however, have concerns about the backlighting, saying that it doesn't light up so they can't see it in the dark. Customers also differ on quality, performance, connectivity, ease of use, value, and buttons.

AI-generated from the text of customer reviews

431 customers mention322 positive109 negative

Customers like the remote control. They say that the remote itself is very nice, and it makes it easy to switch inputs and interface. The remote is a premium remote that is great to hold, and the Home Control is an added bonus for users with systems in place. The physical remote is well-balanced and a wonderful device. The home control feels snappy and responsive across all devices, and is limited by only three activity buttons. The product works well, but is limited in its functionality. Customers also appreciate the fast button response, and that it has two buttons to control lighting.

"...However, I'm fine with what I was able to set up. The remote itself is very nice, most of the body is a soft-touch finish and much of the back is..." Read more

"...The remote feels snappy and responsive across all devices except for the Lutron. There is a noticeable lag after each button command...." Read more

"...Pro: - Fast button response - Control Bluetooth devices - Don't need to point the remote control at an IR receiver - Makes..." Read more

"...Up is Down and Down is Up. Their database has the IR commands learned incorrectly. I was able to go in and reprogram the buttons in an activity...." Read more

762 customers mention386 positive376 negative

Customers are mixed about the performance of the remote control. Some mention that the overall functionality is great, and the IR blaster works flawlessly. However, others say that the app would hang or be unresponsive during setup, and it does nothing by default. Some say that it works without entering any special codes, and that the extended remote is cool if have components in a room.

"...Now it works perfectly...." Read more

"...Otherwise the setup was relatively easy. It did have some trouble with the DVD player, as it takes some time to turn on and off..." Read more

"...The remote feels snappy and responsive across all devices except for the Lutron. There is a noticeable lag after each button command...." Read more

"...App would hang or be unresponsive during setup. I got the pleasure of using setup through both android and apple operating systems...." Read more

742 customers mention406 positive336 negative

Customers are mixed about the ease of use of the remote control. Some mention that it is very intuitive, while others say that the interface is not overly intuitive and that there is a steep learning curve to using this remote. The app is only needed for setup and need not be used to control the entertainment.

"...some getting used to, but once I did I found it to be faster and more convenient than the Windows counterpart...." Read more

"...The app is only needed for setup and need not be used to control the entertainment system. The buttons on the remote are much simpler...." Read more

"...PROs:- setup is user-friendly!!- setup is fast!!- app is excellent- love the included remote, great feel-..." Read more

"...I was able to set various macros to give us one-button activation of the various devices for the various activities..." Read more

265 customers mention140 positive125 negative

Customers are mixed about the value of the remote control. Some mention that it's worth every cent, has nice features for the price, and the quality of the control itself is pretty amazing. Others say that it does not provide the value that the older Harmony's did, is a bit pricey, and is a very half-hearted attempt at a next generation remote.

"...but the overall package is great, and I think is definitely worth the current price...." Read more

"...I might look in to the Elite remote, but it is very expensive, so I am also seeing what other advanced universal remote solutions are out there...." Read more

"...Wonderful product. It tied my entire home theater system together with a nice neat bow. Next stop... Philips hue lights...." Read more

"...up' status - are the ones driving me to decide that the product isn't a good solution for me...." Read more

189 customers mention59 positive130 negative

Customers are mixed about the connectivity of the remote control. Some mention that the app automatically sets up any devices that it finds on your wi-fi network, while others say that they could never get the device to connect. The hub locks up and will no longer connect with any controllers, and it frequently goes out of sync with devices.

"...just the way it should be, the hub locks up and will no longer connect with any controllers (remote, smart phone, ipad, etc.);..." Read more

"...when changing from one entertainment option to another and the inputs get out of sync...." Read more

"...love the included remote, great feel- great compatibility for AV gear- highly customizableIT JUST WORKS!!!!CONs:..." Read more

"...before but everytime Harmony tries to find the hub it somehow takes down my WiFi, stopping everything for a couple minutes and failing to find the..." Read more

170 customers mention57 positive113 negative

Customers are mixed about the buttons on the remote control. Some mention that the button layout is stellar, with everything easy to find and each button feels great. On the other hand, others say that those buttons are pretty useless and the lack of Activity buttons is a problem. They say it's cumbersome to remap the remote buttons.

"...I had to re-teach the direction buttons, which took multiple tries until it finally learned the commands...." Read more

"...There are also 4 Home Control buttons on the remote and a + and - rocker...." Read more

"...tell Alexa to turn off and turn on activities, but it seems you cannot control functions (like mute, volume down, volume up) and even more..." Read more

"...Some functions aren't available when you do this, but they weren't anything I cared about. They might be something YOU care about, though...." Read more

136 customers mention48 positive88 negative

Customers are mixed about the quality of the remote control. Some mention that they like how it controls everything, via the controller and extended control via the smartphone application. However, others say that the software is absolutely terrible and that the Harmony hub does not detect devices on their Wi-Fi network. They also say that it does not create a macro without the receiver being turned on, and that it doesn't completely support their Xfinity DVR.

"...Since there is no IR control from the Logitech remote, it cannot function without the hub...." Read more

"...Well, I can now say the "activities" concept is much superior...." Read more

"...example, today, when watching my first Blu Ray on the PS4 the Harmony was useless, and I had to find my PS4 remote...." Read more

"...It appears my unit wasn't getting the firmware update when using the Software Sync function...." Read more

86 customers mention10 positive76 negative

Customers are dissatisfied with the backlighting of the remote control. They mention that it does not light up, making it difficult to see in the dark. Customers also say that the Phillip's Lux and Hue lights are not very responsive. There is no display on the remote to know what activity it may be set to, and there are no indicators at all on the product.

"...Significant lag in controlling Lutron Wi-Fi devices• No backlight on the remote•..." Read more

"...Oh, and did I mention it isn't backlit at all?Logitech's support for me was patchy...." Read more

"...'s red-lighting within 30 minutes of power cycling or even better, no-lighting. Yes, no-lighting is a new term that I've defined for this product...." Read more

"...The keys aren't backlit...." Read more

A handy and essential tool if you put in the time to set it up. App could use work though.
5 Stars
A handy and essential tool if you put in the time to set it up. App could use work though.
Be prepared to put in quite a few hours setting this thing up depending on the complexity of your entertainment setup, but it is very worth it. Some of that time spent can be attributed to the sluggish app, but more on that later. I have a Sony "dumb" TV, a Vizio soundbar, Xbox One, Xfinity X1 cable box, Xiaomi Mi Box 3 Android TV streamer, a few Philips Hue lights, and an Insignia Google Assistant speaker. The Harmony Hub and remote consolidated everything with a remote to just one, and even threw in some of my Hue lights and I can control it all with Assistant to boot. At first I was concerned about the way this handles all the devices using "Activities". I was more accustomed to older conventional universal remotes where you would press a button to pick a device, do what you needed to do with that one, then pick the other and control them by switching devices. Well, I can now say the "activities" concept is much superior. You hit one button and it turns on your TV, audio device, switches both to the correct input, and gives you control over main device for that activity. It has a huge database of devices, you just need to enter the brand and as much as you know of the model number and it will find pretty much anything. I even got some limited control of a Playstation 2 with it. Now, there can be some trial and error involved in the setup. I think the biggest challenge I faced was getting my soundbar to switch to the correct input. It uses a me thing where you just use one input button to toggle between the inputs. This is supported by the Hub, it will simply send the "I out" command the correct number of times based on what it knows like the last activity that was running. But when I tried starting an activity with everything off, it always seemed to come up one input short, until I realized the soundbar needs a few seconds to start up before it can accept cammands, so I found the "power on delay" setting and turned it up a few seconds, so now it turns on the soundbar then waits a bit longer then starts issuing the correct number of inpit commands. Now it works perfectly. I've left most of the button commands it maps to the remote for the devices default, but I dit add a few custom ones such as a sequence (you can have it issue a number of commands in a row, a sort of "macro" I guess) that maps to the DVR button which is unmapped by default on the Xbox One, where a single tap opens the Xbox menu and hits the Y button to take a screen shot with one button, or a long press on DVR to record a video. I get a kick out of that and it can be a bit quicker and easier than having to issue the controller commands. I also mapped a long press on the Mute button to turn the virtual surround sound on my soundbar on and off because I like it on for games and movies, but it makes music sound like crap so I can then easily turn it off for that. I can also start any of these activities from my Google Assistant speaker, which is awesome. I can just walk in the room and ask it to "Play Xbox" or "Watch TV" and it happens. The only annoyance with this currently is that it is currently not a native Home Control integration, so I have to say something like "Hey Google, ask Harmony to play Xbox" but from what I've read native integration in the Home Control section of the Google Home app is coming for Harmony any day now. There is also Philips Hue integration, so if I wanted to I could set different scenes or lights to come on to correspond to different Activities, but I have not done that yet. There are also 4 Home Control buttons on the remote and a + and - rocker. These you can map to turn on and off up to four lights or other smart home devices. I have the two lighbulb buttons set up that one just turns on and off and dims the lamp next to my bed so I can press it and see to go to the bathroom and night for instance without having to use my phone or wake anyone up with voice command. The other bulb button I set for all lights, main reason being if I turned them off with that button, I can then control the brightness of any active lights with the remote. I am leaving the two plug buttons open for future smart plugs I want to use to control some fans in the room. There are a number of people understandably upset about the limited ways to use the remote to control Hue lights, for instance you cannot set either of the home control buttons to activate a Hue scene which is a drag and seems odd as the more expensive Harmony Elite remote can do so with an identical set of home control buttons. However, I'm fine with what I was able to set up. The remote itself is very nice, most of the body is a soft-touch finish and much of the back is covered in a very nice feeling samdy texture that I think is similar the "Sandstone" texture that was available on the back of the first Oneplus One phone. I got the Companion set specifically as I wanted a button only solution (my phone already has a touchscreen) and the lack of a need to charge it every few days vs. the Ultimate or Elite remotes. The only thing that would have been nice perhaps is tilt sensor backlit keys, but once the cool look factor wears off and I get used to the button layout by touch it just becomes a battery drain anyway. Now, onto the app, which is used to set up all the commands as well as can be used as a remote itself. This area could be improved. Each time I open the app, it takes about a minute each time to connect to the hub, and sometimes a little longer because it will occasionally check the hub firmware for updates. Also, almost every setting you change or activity or command you set needs to do a server and Hub sync which can make the initial involved setup even more time consuming. So, the app could definitely duse some work, but the overall package is great, and I think is definitely worth the current price. I may someday down the road add a Harmony 950 (the Elite remote with just the remote but can be paired to the Hub) but for now the Companion remote is plenty useful. So all in all, this thing is great given a little initial time investment, and hopefully the app gets the updates it needs to make it a little quicker to set up and use that functionality.
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Top reviews from the United States

Reviewed in the United States on July 31, 2018
Customer image
5.0 out of 5 stars A handy and essential tool if you put in the time to set it up. App could use work though.
Reviewed in the United States on July 31, 2018
Be prepared to put in quite a few hours setting this thing up depending on the complexity of your entertainment setup, but it is very worth it. Some of that time spent can be attributed to the sluggish app, but more on that later. I have a Sony "dumb" TV, a Vizio soundbar, Xbox One, Xfinity X1 cable box, Xiaomi Mi Box 3 Android TV streamer, a few Philips Hue lights, and an Insignia Google Assistant speaker. The Harmony Hub and remote consolidated everything with a remote to just one, and even threw in some of my Hue lights and I can control it all with Assistant to boot. At first I was concerned about the way this handles all the devices using "Activities". I was more accustomed to older conventional universal remotes where you would press a button to pick a device, do what you needed to do with that one, then pick the other and control them by switching devices. Well, I can now say the "activities" concept is much superior. You hit one button and it turns on your TV, audio device, switches both to the correct input, and gives you control over main device for that activity. It has a huge database of devices, you just need to enter the brand and as much as you know of the model number and it will find pretty much anything. I even got some limited control of a Playstation 2 with it. Now, there can be some trial and error involved in the setup. I think the biggest challenge I faced was getting my soundbar to switch to the correct input. It uses a me thing where you just use one input button to toggle between the inputs. This is supported by the Hub, it will simply send the "I out" command the correct number of times based on what it knows like the last activity that was running. But when I tried starting an activity with everything off, it always seemed to come up one input short, until I realized the soundbar needs a few seconds to start up before it can accept cammands, so I found the "power on delay" setting and turned it up a few seconds, so now it turns on the soundbar then waits a bit longer then starts issuing the correct number of inpit commands. Now it works perfectly. I've left most of the button commands it maps to the remote for the devices default, but I dit add a few custom ones such as a sequence (you can have it issue a number of commands in a row, a sort of "macro" I guess) that maps to the DVR button which is unmapped by default on the Xbox One, where a single tap opens the Xbox menu and hits the Y button to take a screen shot with one button, or a long press on DVR to record a video. I get a kick out of that and it can be a bit quicker and easier than having to issue the controller commands. I also mapped a long press on the Mute button to turn the virtual surround sound on my soundbar on and off because I like it on for games and movies, but it makes music sound like crap so I can then easily turn it off for that. I can also start any of these activities from my Google Assistant speaker, which is awesome. I can just walk in the room and ask it to "Play Xbox" or "Watch TV" and it happens. The only annoyance with this currently is that it is currently not a native Home Control integration, so I have to say something like "Hey Google, ask Harmony to play Xbox" but from what I've read native integration in the Home Control section of the Google Home app is coming for Harmony any day now. There is also Philips Hue integration, so if I wanted to I could set different scenes or lights to come on to correspond to different Activities, but I have not done that yet. There are also 4 Home Control buttons on the remote and a + and - rocker. These you can map to turn on and off up to four lights or other smart home devices. I have the two lighbulb buttons set up that one just turns on and off and dims the lamp next to my bed so I can press it and see to go to the bathroom and night for instance without having to use my phone or wake anyone up with voice command. The other bulb button I set for all lights, main reason being if I turned them off with that button, I can then control the brightness of any active lights with the remote. I am leaving the two plug buttons open for future smart plugs I want to use to control some fans in the room. There are a number of people understandably upset about the limited ways to use the remote to control Hue lights, for instance you cannot set either of the home control buttons to activate a Hue scene which is a drag and seems odd as the more expensive Harmony Elite remote can do so with an identical set of home control buttons. However, I'm fine with what I was able to set up. The remote itself is very nice, most of the body is a soft-touch finish and much of the back is covered in a very nice feeling samdy texture that I think is similar the "Sandstone" texture that was available on the back of the first Oneplus One phone. I got the Companion set specifically as I wanted a button only solution (my phone already has a touchscreen) and the lack of a need to charge it every few days vs. the Ultimate or Elite remotes. The only thing that would have been nice perhaps is tilt sensor backlit keys, but once the cool look factor wears off and I get used to the button layout by touch it just becomes a battery drain anyway. Now, onto the app, which is used to set up all the commands as well as can be used as a remote itself. This area could be improved. Each time I open the app, it takes about a minute each time to connect to the hub, and sometimes a little longer because it will occasionally check the hub firmware for updates. Also, almost every setting you change or activity or command you set needs to do a server and Hub sync which can make the initial involved setup even more time consuming. So, the app could definitely duse some work, but the overall package is great, and I think is definitely worth the current price. I may someday down the road add a Harmony 950 (the Elite remote with just the remote but can be paired to the Hub) but for now the Companion remote is plenty useful. So all in all, this thing is great given a little initial time investment, and hopefully the app gets the updates it needs to make it a little quicker to set up and use that functionality.
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12 people found this helpful
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Reviewed in the United States on March 19, 2019

Top reviews from other countries

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Cliente de Amazon
5.0 out of 5 stars Gran tecnología para manejar procesos complejos
Reviewed in Mexico on July 8, 2020
Darkshack
5.0 out of 5 stars Great Remote, Setup Takes Time.
Reviewed in Canada on December 2, 2019
Customer image
Darkshack
5.0 out of 5 stars Great Remote, Setup Takes Time.
Reviewed in Canada on December 2, 2019
Very nice quality remote, gripped texture, solid build quality. I previously owned the companion remote, but 'upgraded' to the elite for the touch screen. The setup was easy and had it up and running in 10 mins, some devices were added automatically, but i then spent another 2-3 days adding devices, configuring device settings and setting up activities, and even though i'm sure everything is set correctly, it still sometimes turns devices off if they are already on and the power option is set to always leave on unless off is pushed and some devices not turning on. It still works great 80% of the time so im happy with it, hopefully they will update the remote software, to control smart plugs too or to make it easier to make smart apps on smart tvs an activity, but it's a 5 year old remote now and i haven't heard or seen anything about a newer replacment model, so i bought this one because it's still the newest and best model. All in all it's a great remote that does require some work to setup and it's still expensive. Still recommended if your looking for the best remote for your setup.
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Carlos M.
4.0 out of 5 stars Excelente solución IR - falta integración IoT
Reviewed in Mexico on August 14, 2020
Olga Cristina Martínez Zurita
5.0 out of 5 stars producto de calidad
Reviewed in Mexico on June 4, 2021
Greg
5.0 out of 5 stars Love it! Love it! Love it!
Reviewed in Canada on July 21, 2019
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Greg
5.0 out of 5 stars Love it! Love it! Love it!
Reviewed in Canada on July 21, 2019
This is my third Logitech universal remote system. I opted for this product after the main power button on my Harmony 665 remote stopped working after just a few years of use. It was disappointing because our first Logitech remote lasted more than 10 years.

I had some reservations about this new system because of some of the reviews I read, but I am really glad I pulled the trigger on this Harmony Companion hub. It is head and shoulders above Logitech's similarly priced handheld remotes in my honest opinion.

I was a little worried about ordering a refurbished device, but this little hub and remote arrived quickly and like new in its original packaging and was quite easy to set up and connect to my home's Wi-Fi. I wasn't able to migrate my devices over from my old Harmony account, but that wasn't a big deal because I had two newer devices that I had not yet entered in my Harmony account.

I had considered ordering just the hub, but I wanted the peace of mind of having a back up handheld remote just in case the mobile app didn't meet my expectations. As it stands now, the handheld remote will likely get very little use because the mobile app really is that good.

I have been searching for years for an app that would turn my mobile phone into a remote control. I hapay to declare that I have finally realized this elusive dream with this hub.

I was able to add a 15-year-old Insignia TV, a 10-year-old Harman Kardon AVR, an old Toshiba HD DVD player, a nearly new Goobang Doo Android box and a Sony PS3 to the app's list of devices without a problem. I was even able to use mobile app to control various functions of my PS3, which allowed me to confirm I had a bad PS3 controller, not a glitched box or game.

I just cannot say enough good things about this system. It gives me full access to my TV and AVR settings when they need tweaking and thebmobike app is more feature laden than the Android box's standard remote control.

I can't offer any feedback on technical support because their help wasn't needed. If I hadn't utilized the set up instructions at the Logitech web page, I might have needed support because the print manual was pretty sparse. We also have no smart devices yet, so I can't offer feedback on how the hub interacts with Alexa or other smart devices or controllers.

Thanks Amazon for providing me another great product at a great price!!
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